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Galaxy 1 Marketing, Inc
4038 Utica Ridge Rd, Bettendorf, IA 52722, United States
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M
Review №1

Purchased a dish package that gave the ultimate viewing experience. The picture quality is 10x better than local cable companys. And I could never go back to cable.

br
Review №2

Super friendly help. Quick service.

Ma
Review №3

Chris Carroll at Galaxy One has to be one of the most knowledgeable and experienced TV/Satellite Guys around. He has your hookup on some of the most incredible TV/Satellite Tech there is. Tell your TV to find you a game or a movie, and... BAM, there it is. Call Chris at Galaxy One to get hooked up.

Ch
Review №4

Galaxy 1 and Dish Network are the perfect combination. The installers at Galaxy 1 were prompt, professional, listened to my concerns and even made sure I knew how all the bells and whistles worked before they left. Since then Ive stopped out to pick up an OTA adapter to catch all my CUBS games on 8.3 and the transaction was very smooth, people were courteous and again, made sure I knew exactly how to install my purchase before I left.

Ma
Review №5

Samantha is amazing. We have been having issues getting our Dish account squared away since my divorce 10 years ago! When we called Galaxy One to learn more about the wireless receiver options, Samantha was so helpful - she even went so far as to help us get the Dish account problems resolved on our behalf! No more thats someone elses problem, not mine. She had a technician to our house later that afternoon and we love the new service. Her tenacity and desire to get things right for us has made us very happy customers. I will definitely recommend Galaxy One to all of my friends. THANK YOU SAMANTHA!

Dj
Review №6

Second experience with Galaxy one installing dish. Was pleasant, installer was professional looking and friendly. Upsold me on some other services, eh whatever I could have said no but it saved me some hassle. Overall Im happy and would recommend Galaxy one and my Installer.

De
Review №7

Wouldn’t recommend.

Er
Review №8

Update. The second tech who came out was wonderful and did a great job. After complaint was made about my forged signature I was contacted by a regional manager who was very caring and respectful.I only gave 1 star because I can not give 0 or negative. Unexperienced tech at my home for hours. Did not finish the installation and then FORGED my signature to close the work order. This is beyond unprofessional and against the law.

Ji
Review №9

Great service. Met at the door with a smiling face. Treated with respect

Ed
Review №10

Tech they sent over,Dakato did not know what he was doing,was susposed to install 2 tvs n hang/install a 3rd 75 tv,he had Absolutely no idea how to do it.The manager Chris Carroll knew this,this man is a Stone Cold Liar, n is not to be trusted or believed.Please do not use this company,in Chris Carrolls words,If your dissatifed,too bad,we have plenty of Customers!!

T
Review №11

Get your self some dish

Be
Review №12

Just accepted job offer. Let me tell you, great staff and really nice and polite.

Da
Review №13

On August 24th an installer went to my house to install the Dish satellite service. He was let in by my girlfriend and told her he could only do the install the Dish without local channels. He however failed to mention that this would mean that we would not have ABC,NBC,CBS, or Fox. He also failed to mention that the Prime time Anytime part of the Dish network service would also stop working. These are services I am paying for and he intentionally mislead my girlfriend to continue with his install. He then proceeded to install the dish where I would not get the services I was paying for despite the fact that he had my phone number and never asked me for permission to do this. He was asked by my girlfriend to bring the service into the house in the utility closet in my basement. The installer ignored her instructions and brought the service into my house 4 feet up my living room wall. The install is unsightly and unprofessional. He then proceeded to run the cable through a copper pipe in the wall and then through the closet he should have brought the line into in the first place. The he ran a black cable 1 inch from the bottom of my siding with no less than 20 screws across the entire back of my house. The siding is damaged. He also grounded the system to a painted surface and the whole system is a fire and electrocution hazard. On top of everything else he also left a mess wherever he drilled! I complained to dish and on Wednesday August 29th they sent their field service manager out to review the job. He treated me rudely during his visit and reported back to Dish that the installation was fine. Dish now refuses to fix the installation to make my services work or to repair the damages to my house based on his report.Consumers Desired Resolution:Id like them to come back and repair the damage to my roof, siding and interior. I would also like them to either get my service to work properly or let me out of their contract. Their want to charge me $360 to terminate the service that doesnt work and to repair the damages out of my own pocket.

Mi
Review №14

Unrelated visit

Bi
Review №15

Great service and know what they are offering when it come to you TV and entertainment needs

Ma
Review №16

Wouldnt recommend to anyone.

J
Review №17

Great company extremely friendly staff

Do
Review №18

Junk

Information
6 Photos
18 Comments
3.7 Rating
  • Address:4038 Utica Ridge Rd, Bettendorf, IA 52722, United States
  • Site:http://www.galaxy1.tv/
  • Phone:+1 866-546-1694
Categories
  • Internet service provider
  • Cable company
  • Satellite communication service
Working hours
  • Monday:8:30am–4:30pm
  • Tuesday:8:30am–4:30pm
  • Wednesday:8:30am–4:30pm
  • Thursday:8:30am–4:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–4:30pm
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