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Hanks Auto Service
226 Mechanic St, Bethlehem, PA 18015, United States
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Hanks Auto Service

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Da
Review №1

My wife and I were in a car accident this afternoon, called AAA, and were very lucky to get Hanks.Gator from Hanks arrived promptly and was extremely helpful. He cleared the glass and debris before leaving. He hauled our car to a shop near our home two hours away, and even called me to let me know he got the car dropped off fine.We will always appreciate receiving such amazing service at such a difficult time. Thanks, Hanks!

Ry
Review №2

The mechanic that was there and was absolutely awesome. Prices were Fair and he was quick. I recommend! A very nice guy! The entrance is around back so you have to hit the corner make a right and then make another right and its on the back side of the building !

Ro
Review №3

I have been going to Hanks Auto for as long as I can remember. Great service a patient and knowledgeable staff. Will have a continued grateful customer.

Th
Review №4

Great person

Ma
Review №5

Great service and they get you in quickly even with all of the other customers that they have. Always have been very competitive price wise and very knowledgeable when it comes to auto repair and diagnosing car issues.

Wi
Review №6

Hank and his crew are the best honest service , very friendly been using his service for 15 years

Ma
Review №7

Hanks auto service is a great place to take your car for anything. They are good peoples. The service is really really great and good. The guys that work there are really good with your car. They have really good experience especially with your cars. They WILL take good of your car or cars. If you really need your car worked on. I advise you to go to Hanks Auto Service. They are great

Ja
Review №8

Nice guys, speak Spanish and english fluently. Offered better prices than my local mechanic, and didnt have to wait a ridiculous time for an appointment.

Jo
Review №9

Great service, great people!

Ry
Review №10

Extortion! The worst company I have ever had to deal with, extremely disrespectful and rude. The workers who tried to tow my car lied to me about the prices. I have a residential parking pass for a college campus and had parked my car in a residential parking spot to run into a store for 3 minutes. When I came back out, they were trying to tow my car and I told them that I would move it immediately and that it was a misunderstanding as I did not know that this residential spot was for apartments and not for college students. They said that nobody had called in to report my car parked in the wrong space (as I had been in the store for 3 minutes), and that they drive around at night to find cars that need to be towed, They charged me $220 for not even towing my car. I had asked what would happen if I did not pay them $220 right then, and they said they would tow my car and I would have to pay over $400 to receive it back. The next day I called the garage that had towed my car, and they put me on speaker phone, kept talking over me, and were mocking/laughing at me in the background. They said that if I had not paid the $220 right away, I wouldve been charged $270, not the $400 that the worker had lied to me about. They also lied to me again and said that somebody had called my car in, when the night of the incident, the worker had told me that no one reported my car. They drive around looking to screw people over and take advantage of people by lying about prices and policy. They treated me like a joke when I tried to talk to them. They never gave me a chance to speak and never answered any of my questions directly. Extremely rude, unprofessional, and humiliating.

Ch
Review №11

Great Service, knowledgeable, and reasonable pricing. Anibal is the men to talk to he provides you great customer service and resolve your car issues.

Do
Review №12

Went there today no appointment to have him check an Issue with my car. Turns out it was something very easy after he did a thorough check. Great customer service and great quality of work. I would recommend this shop to anyone. They are very nice trustworthy people who know what they are talking about.

Ha
Review №13

Honesty is a virtue and these guys have it! My sugar daddy brings his vehicles here and swears by Hanks service. The mechanics are great!

ma
Review №14

Very good mechanics.

Cu
Review №15

Good experience, friendly, professional and priced the going rate for this area. While I hope I never need another tow....if I do Im going to use Hanks

Jo
Review №16

Hands down the best. An honest mechanic is practically an oxymoron. With Hanks they are honest, great prices, personable & willing to go the extra mile even if it doesnt benefit their pocket book. But then again this is why they have great reviews & tons of repeat business. People know, trust & like them.A1 top shelf business.They may offer a discount to Lehigh University students but dont quote me on that. Check them out.

Mi
Review №17

I was involved in a car accident yesterday, and Hanks Auto towed my car. I wanted to report that my tow driver was very polite; Im not from the area, and he was very helpful with driving me to the airport to try and get a rental, and he was very patient with me, as I was kind of shaken up. Later in the day, I had to get into the yard to get things out of the car, and the young man that met me at the shop, and drove me to the yard, was also very polite and patient. Your customer service is excellent; spoken as a person who has been dismissed and treated rudely from other police-called towing services. If I didnt live an hour away, Id ask Hanks to fix the car, as well.

An
Review №18

On Friday, November 15, 2018 @ 8:00 pm: My daughter and I got stuck in a ditch during the snow storm last night. Even with the help of four police officers, we couldn’t get it out. A Latino man driving a tow truck stopped and pulled us out. He refused to accept our money! Checking them out on Google , I find they are well recommended. Please allow me to further bring them to your attention. We should support local businesses that support their communities.

Ji
Review №19

Very friendly reasonable pricing honest opinions

Mi
Review №20

The Best Mechanics

Da
Review №21

Great place. Love the guys here. A good hometown garage. They will help you more than most places.

Al
Review №22

Very polite and professional attitude.

Ja
Review №23

The owner hank and gab are both great guys there driver Anthony Steiner is a very good mechanic I take all my stuff there

El
Review №24

The owners call the mechanics are excellent at their work great people and good as towing cars

Ga
Review №25

Ive been there twice and both times it has been great service and affordable. These arent the kind of mech workers trying to squeeze you for every penny. They are efficient and reliable, honest and definitely will be my only mechanics as long as I live around the Lehigh valley. Thanks Hank!!

Pe
Review №26

Called for AAA towing. Great service! Fast, professional driver. Thanks for a job well-done.

sp
Review №27

Hanks auto is incredible. Very professional staff and Hank goes the extra mile to be sure your car is repaired. Hanks is the only place we take our cars. Thanks again Hank.

Ju
Review №28

They era honest and responsibles.

Se
Review №29

Fair, fast and honest.

Ce
Review №30

THE OWNER IS A HONEST PERSON AND WONDERFULL TO.

Re
Review №31

I waited four hours for my tow. Apparently the truck broke down but they didnt bother calling and to tell me that. I waited for my original time at 8:50, a half hour later I called and then they said They were picking me up at 10:15. but then they said the truck broke down, so I had to wait two more hours and finally at 12:30 they came to tow my car. After it was loaded up and on the way they started to drop it off at the wrong place. No apologies made, dont recommend them to anyone.

Mi
Review №32

Great guys, good work good price. Busy shop but the occasional wait is worth it.

Li
Review №33

Prompt service and respectful. Would recommend.

Sa
Review №34

Great down to earth guy with very reasonable prices. I will always go to hank when Im in pa.

Wa
Review №35

Great Staff and Friendly!!

he
Review №36

Good service, responsible and trustworthy, that is what we need and they have it

je
Review №37

Quick response honest

ed
Review №38

Great guys great service

be
Review №39

Best auto place to g

Me
Review №40

Close to home

Ne
Review №41

VERY GOOD service

Ge
Review №42

Quick and excellent service!!!

La
Review №43

Fair pricing

Ki
Review №44

Hank is the best!

Al
Review №45

Good service

Ar
Review №46

Great people!!!

R
Review №47

Awesome

Information
29 Photos
47 Comments
4.6 Rating
  • Address:226 Mechanic St, Bethlehem, PA 18015, United States
  • Phone:+1 610-866-2022
Categories
  • Auto repair shop
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Closed
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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