Consistently good service. One service I have no quibbles about paying each year as their work is always high quality and comes in very handy.

Very helpful! Lots of brochures for our trip. They are going to help plan our route! Highly recommend.

Wow! I completed my transactions quickly and without any stress. The AAA reception staff were e extremely professional and very kind. The AAA Branch Specialist, Blanca Nieves was on the ball, with excellent knowledge and completed my required paperwork quickly. I am 100% satisfied with the service I received at this AAA location.

Very me nice place to visit, great selection of luggage and etc

Cool looking office. Staff was helpful and patient.

Tripple aaa is the best¹setvice!! Love,them!!!!!!!!

I look back at the year and think about the challenges of 2020 that began in 2019. My family had our 1st homeowners insurance claim ever (sewage damage) and what a nightmare from AAA Insurance. Tammy Smith-Gehris (their best none paying insurance rep.) Rich Weir (Pittsburgh Manager telling me to f* myself) and Justin Gair (local rep. that caught the “mistakes”) were so unprofessional and tried to steal money from our claim. Luckily my wife and I kept the best records possible and proved the thousands of dollars they were trying to take from us. In April they admitted their mistake and money came pouring in. However, they stuck us for just over $2k that we proved over and over we were owed but welcome to a pandemic year. We’re not done pursuing what is ours but need to take a breath after over a year battle. Worst experience ever and please don’t use AAA for anything. They’re an outdated company with nothing to offer and loyalty means absolutely nothing to them. Shop like your hard earned money deserves it!

Great cheese steak boli

Amazing staff helpful and are quick to fix your problem. A+++++

Best AAA location Ive ever visited. The staff were friendly and professional. The Christmas decorations were wonderful and welcoming.

Very quick and professional service. Thank you ;)

Good service nice people good deals

Ask for Jesse mack. He took care of my multiple car and renters insurance. Very kind and informative. Would I recommend other clients to him,,,,yes I will. Thank you AAA

DMV services are top-notch!

Went for an ez pass and got in hot out ez.

Great place.

I loved the staff. The decor was really nice. My overall experience was warm and inviting.

They were wonderful very helpful and police

Excellent service!

Very good service.

I have been a AAA member for 31 years, and the yearly cost is worth every penny. We take a lot of roadtrips, and the piece of mind that you get with the roadside assistance cant be beat. I also appreciate the discounts that you receive at stores and attractions around the country. The membership pays for itself with just a few uses. I have also booked two trips through their travel services because of the great prices and one on one planning. The Stefko Blvd location is where I visit, and the staff is always polite, friendly, and helpful!

I was very impressed I called to buy a membership and they told me that I already had one through a friend and I did not need to buy one to me that is integrity thank you AAA

Very courteous very nice knowledgeable staff fully wheelchair accessible good parking

They never responded phone calls

Personnel always professional, friendly and knowledgeable.

Friendly staff ans helpful to get me speedily an international drivers license.

Very friendly ppl got my passport pic taken..

Good service

Needed service for a motorcycle twice now. The first time, they didnt have parts to fill my tire with air. I ended up buying a tire inflator and inflated it myself. The second time it took 24 hours to get a tow.

I have never had such bad service. Tire went flat on my way home from work at 4am. Called for assistance. Driver shows up 90 minutes later to assist and due to us not having the proper tool he tells us he will call a tow truck for us. Then tells us the tow truck will arrive in an hour. It is now 8:45am and the tow truck just arrived. Leaving us stranded but towing our vehicle home because he has his son in his truck and cant make room for one of us to ride along and retrieve our other vehicle. So beyond irritated and annoyed!!!

Super fast in getting the keys out of my car

Service was great.

Road service is great, in-person customer service not so much. Staff miscommunicates and misinforms customers, and then charges them more fees to fix issues that shouldn’t have been made in the first place. Don’t call yourself “advisors”.

Very helpful with my Vacation needs

Worst service ever! I waited 4hrs for a tow truck! All AAA did was transfer my call from department to department and no one can give me an answer or a good reason why it’s took so long ! I will definitely be canceling my service ! Horrible customer service !

Very bad customer service. The front desk greeter had a bad attitude. Went to this location to purchase life insurance with AAA and they did not allow for healthcare screening at the their facility while an empty conference room was available. Will take my business somewhere else. Would not recommend this place to anyone.

Nice looking place on the inside. I went in to sign up for a membership and everyone was super helpful.

Very helpful, polite staff. Fantastic customer service!

Always efficient

Best planners around! Save money on insurance, too!

Called for service? No one show, told a taxi home. Next day waited over 5 hours before a service man charged mybattery, it only took him 5 minutes,

This people are so helpful

Are the people in the Bethlehem office of the Lehigh Valley Automobile Association of America are the absolute best. From Finding Me a van to rent booking me tickets to a cooking competition even selling me Disney tickets and more.

Terrific Senior driving classes.

Very friendly staff

The staff was very helpful and friendly.

Helpful staff and nice location.

Bureaucracy level is now astounding

Very very friendly service.

Nice building and nice people!

Pleasant and friendly staff.

Discount tickets for Knoebels.

Agent messed up entire cruise for my best friend after he visited 6 times to confirm all plans.

It took 4 hours (8:30pm - 12:30am) for AAA to get someone to come out to give me a jump start, it took 10 minutes for me to cancel my 8 year membership.

Great staff

Helpful friendly staff.

Great customer service!

Does the front desk need to handle protracted travel requests. Waited needless just to register for notary.Bet staff has been cut.

Organized and service is excellent

Been a member 24 years

USA AAA all the time

Renewed

Fantastic