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Bethesda Chimney
7801 Norfolk Ave Suite 202, Bethesda, MD 20814, United States
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Pa
Review №1

I cant recommend Bethesda Chimney highly enough - they did fantastic work, were thoroughly professional throughout the entire process, and were, to a person, great to interact with.We needed some serious chimney work done (as well as some outside cleanup to our brick house). They gave us a very reasonable quote, did the work more quickly than promised, and then made sure we understood all the details and the work that was done. I especially want to call out Zach for sticking with us through the whole process, Natalie for handling all of the necessary back and forth, and Bryan for showing up after hours (8:30 PM!) at our house to get the final check and talk about cats.You cant go wrong with Bethesda Chimney!

Ro
Review №2

Bethesda Chimney repaired our chimney and installed new decorative logs. They were professional and on time throughout the process!

He
Review №3

Excellent service. Brian and the entire crew really did a fantastic job. I used a competitor in the past and they were no where nearly as efficient as Bethesda Chimney was. They took time to educate me on the service and even followed up with me to ensure my dryer was working properly. Kudos to this team. I would highly suggest using them.

Sa
Review №4

We had our townhome fireplace inspected and cleaned. Our experience with Bethesda Chimney was wonderful. Everyone we interacted with was professional and polite. Our fireplace looks brand new!

To
Review №5

The service of this company is terrific. They are responsive and thorough and very pleasant to work with. They use video cameras to film inside the flues as well as conditions on the roof that are otherwise inaccessible, and they explained all of their work along the way.We learned that we needed a chimney cap to protect our flue, and they even showed us how to arrange logs in wood-burning fireplaces for maximum efficiency. I highly recommend this firm.The only downside was that we had to wait a bit for service because they were making major repairs to the home of the Vice-President of the United States.

St
Review №6

Scheduled a repair with masonry work and cleaning and a new cap. Big job but was very impressed by the professionalism of Rogel and Cody. They wore booties on their shoes and kept masks on. They covered all of the nearby furniture and carpet so as to not leave any mess and when they left, I swear, the room was cleaner than when we started.

mi
Review №7

My chimney was re-lined along with a rain cap. The work was completed by the quoted time and professionally done. I expected a mess, but their attention to cleanliness blew me away. I highly recommend Bethesda Chimney Service.

Th
Review №8

I am a repeat customer of Bethesda Chimney. They do great work and are very respectful of your house. Recommend them highly.

Ro
Review №9

Bethesda Chimneys services were excellent! Everyone was very friendly, explained what they were doing, and answered any questions that I had about the process. They let me know when they would be arriving and were on time. Thank you Nicole, Bryan, Shaun and Zach for your help! Highly recommend to anyone looking for chimney cleaning, repairs and dryer vent services!

Wi
Review №10

I would highly recommend against using Bethesda Chimney. We engaged them to perform a Phase II inspection and quote a number of other home improvement items that they advertise on their website.For the fireplace, I received an on-site total estimate of $5K to $7K (max) on both fireplaces. The official quote came in at over $11K.On the other home repair services, the technician did not offer honest advice on what we should or should not repair, but instead quoted everything with a total estimate that came in at $35K.For example, there were several slate tiles loose on on the back patio with an estimate of over $7,000. They also quoted $3,500 to power wash the home. We got the power washing done, for the same exact scope, at $400 (multiple groups were at this same price).Additionally, unlike other chimney repair companies, they will charge a $270 Phase II inspection fee (which is double their competitors), but not credit it towards any of the work.I requested to speak to a manager or owner for months, to no avail, to express my concerns. I was only ever connected to someone in their payment department or the tech that came to site.Ultimately, we engaged another group to do the inspection given the lack of confidence and customer service that Bethesda Chimney provided. The other group that we used were very thorough and noted a number of items that were not contemplated in Bethesda Chimneys scope.

La
Review №11

We hired Bethesda Chimney to inspect and clean a chimney we hadnt used or cleaned in over 15 years. They were up on our roof and did a thorough inspection from both ends of the flue. They had quite a mess on their hands but did a very professional job. I was nervous because the apartment had recently been renovated with all new light colored carpet & paint. They were very conscientious and made sure nothing got smudged and left everything clean after they left. I appreciate that they really listened to our concerns, focused on our current needs, gave a clear report of what to look for in the future, and didnt push to upsell us on anything we didnt need! I highly recommend them.

El
Review №12

Bethesda Chimney was extremely professional, courteous and customer friendly. From the owner, the inspector/estimator, the office personnel and the technicians doing the work, we were treated with courtesy and respect. I would recommend them without hesitation.

Be
Review №13

I had a pipe coming from my hot water heater to the chimney vent that was angled downward, therefore potentially leaking carbon monoxide, plus the chimney was not lined. Bethesda Chimney did an inspection and sent me an estimate the same day I called. Given the low ceiling height, the best solution for the downward pipe was to install a shorter water heater. At my request, they called in one of the plumbing contractors they work with and were able to install and repipe the water heater and furnace, as well as install the chimney lining and cap the next day. They had state of the art technology, with a camera they lowered into the chimney that sent video to a screen up top. Their price for the chimney work was less than I expected and they were extremely freindly and helpful. They wore protective booties when walking through the house and had proof of covid vaxes and wore masks. Overall a very good experience and everything seems to be working well.

Po
Review №14

Brian and his crew, Zack and Cody were extremely professional and whats more very pleasant to work with. I got a brand new fireplace and chimney under the initial quote. They followed up with other services I requested with a smile. Highly recommend.Pat

Bu
Review №15

Cody, Shawn and Zack serviced my home. They were very professional, friendly and knowledgeable. I would use this company in the future.

Em
Review №16

Bryan and Bradley came to clean our second gas fireplace and fix something on the first. They did a great job and were professional and efficient. They also went above and beyond to help us get some advice on a non-chimney related house issue! We have appreciated their work - thank you!

Jo
Review №17

The staff is young, rude, and not taking the pandemic seriously. They are walking around my building without a face mask. They blocked my driveway and when asked how long they would be there they started yelling at me, saying they had the right to block my driveway when I needed to leave. I strongly suggest looking for more experienced workers to do your chimney work.Based off of my experience with the individuals working at my property I would take the good reviews with a grain of salt, they are probably paid for and dont reflect my experience at all.

Wi
Review №18

Weve had a very good experience with Bethesda Chimney in the inspection and repair of our chimney. Rocky are so friendly, hard working and interactive with the customer about what they are doing. Bruno and the materials are all professionally provided and maintained. The follow up response for any questions is an added plus which shows that they care about customer satisfaction. Highly recommended the Bethesda Chimney

Eu
Review №19

See for yourself. Quality workmanship and very smoothly operated company. Entire job from start to finish was seamless. Re-lined our chimney and did a great job re-building the chimney with new bricks.

Me
Review №20

Thanks Shawn, Brian, and Cody. You guys did an amazing job.

Da
Review №21

Persistent sales, incomplete information. Requested a quote for work. Representative arrived, discussed options and was provided a quote which did not include requested information. Quote was detailed and representative provided information on work to be completed. But not for a couple items specifically requested. Emailed Bethesda Chimney (BC) and asked about it without result. BC continued with persistent emails to discuss work. Informed them on other quotes to be solicited. All other companies did not require the pay to quote. Other quotes were significantly less. BC will say that’s due to licenses, warranty, materials or work. While some of that might be true, had to go with a company that paid attention to customer requests.

Jo
Review №22

Bethesda Chimney was great to work with. Great pricing, service and installation. Will use again for any future projects.

Me
Review №23

Bethesda Chimney saved me from scammers! I had chelsea chimney quote me $10k rebuild and they refused to do the sweep that I had hired them for. Got Bethesda chimney out to get a second opinion. Not only did I not need a rebuild, but Bryan looked up the manual and taught me maintenance on my model. Did a full inspection and sweep super quickly. Great service, highly recommend!

Da
Review №24

This company was wonderful. The owner is super friendly and involved without being overbearing or inhibiting to his laborers. They had a great team feel. The work they did was beautiful. I love the chimney cap they chose. Other companies we had give us an estimate were much higher price and potentially dishonest. Two thumbs way way up for these guys.

Ma
Review №25

The Bethesda Chimney crew did an excellent job diagnosing problems with our chimneys and repairing them. They took on additional work with ease - moving a dryer vent and fixing mortar on our detached garage - and they finished a major project (relining our chimneys, fixing brickwork, etc.) ahead of schedule. They were friendly, professional, and responsive.

Ja
Review №26

The details are critical for many of us as both consumers and providers of a service. On the day of the appointment, Brian arrived within the scheduled window, and he called me when in route to confirm hed be arriving in 20 minutes. BRAVO!! This showed me that he respected our time and his commitment to keeping us in the loop of his arrival.The service itself included not only a physical cleaning of our Wood Stove insert, but it also include inspection and some education on how to maintain the specific product/insert that was installed. He asked for the manual and checked our clearances and he even shared with us a feature we were unaware of.....in fact, he shared 2 features, to include a modern day convenience called Green Start. Im waiting to coordinate a follow up on this potential upgrade, but for the service I called about and had completed a few days ago, I have zero complaints and in fact wanted to take time out to leave this review to say thank you to Brian and to his office manager, Gina, for their service and their commitment to provide such excellent service and such fair pricing. Working for a company myself that has a CORE Value of Always do the right thing for the customer, made me truly appreciate my whole experience with Bethesda Chimney. I hope this helps someone. God Bless -- September 2020

Wi
Review №27

Bethesda Chimney did a full reline of my chimney (2 fireplaces) and they did a fantastic job. I’d highly recommend this company if you need chimney services. All touch points of the process – from the bid to the scheduling office to the chimney crew – were friendly, professional and did a great job. There were a few unforeseen costs along the way (e.g. unforeseen brickwork and unforeseen 3rd flue tear out due to the small size of my chimney) and while these repairs were frustrating, Bethesda Chimney did a fantastic job showing us why they were critical and kept the costs manageable, relieving a lot of stress.The crew was great. Juan, Elijah, Matthew, Adam and Spencer did a fantastic job and I would highly recommend this crew. They were professional, communicative and did very high quality work. We’ve used our fireplaces a ton since the reline and they work perfectly! We have twin 9 month olds at home and they were extremely diligent in maintaining cleanliness, constructing plastic barriers around the chimney, and being flexible with our requests for noise and other necessary disruptions.

Pa
Review №28

Weve had a very good experience with Bethesda in the inspection and repair of our chimney. The personnel are friendly, hard working and interactive with the customer about what they are doing. The workmanship and materials are all professionally provided and maintained. The follow up response for any questions is an added plus which shows that they care about customer satisfaction.

Zo
Review №29

I was extremely pleased with the professionalism of Bethesda chimney.I was impressed with their cleanliness and efficiency. They did a complete inspection and cleaning of my fireplace which went smoothly and drama free. Even Brian, the owner of Bethesda chimney stopped by and checked up on the work. I will always use Bethesda chimney for my future chimney services. I highly recommend Bethesda chimney!!

Ti
Review №30

This is the most professional focused company I have dealt with in years. From the updates and reminder emails to the professional service in my home . The men were tasked with removing birds from my very old uncapped chimney. They diagnosed and tackled the problem head on , which also included removing any birds dead or alive, taking photos and documentation of the process and temporarily securing and capping the chimney . They also cleaned up and replaced anything that was removed to gain access. I would recommend this company to any one in need of this service. I am the homeowner Deborah. Please disregard the name Tina as the writer of this post I wrote and posted the five stars. Thank you for a job well done!

La
Review №31

We had a great experience with Bethesda Chimney and recommend them highly. We had a long term problem with lots of water leaking into the firebox, especially after a heavy rain. Bethesda Chimney scheduled an inspection, then made recommendations for required work and optional repairs/upgrades. The inspector arrived on time, did a thorough inspection, and provided a detailed inspection report and estimate before leaving. That was followed by a written quote. The work had to be scheduled over several days. Daniel kept in regular touch about who would be at the house when. They were careful about what work could be done when. Outdoor work required clear skies and the correct temperature. When we needed additional repairs to our chimney flashing, Bethesda Chimney paused their work to allow for that repair. The techniciansbwere all good at their jobs, friendly, and careful to keep dirt and dust to a minimum in the house. The mason did a great job rebuilding the firebox, which looks brand new (because it is!). We are very happy with the results. Any chimney repair is expensive, no matter who you hire to do the work. Bryan Whitaker and Bethesda Chimney provided superior quality and value.

Jo
Review №32

Ive used Bethesda Chimney for 4 properties now, including my own. Theres not much more that I can say other than that I will probably use this company for life. Ive worked with Brian and hes been my go-to for chimney cleaning, masonry chimney repair, and gas chimney repair. We recently had an issue with my home that I was selling, that involved a complicated repair with multiple visits. We were charged a reasonable amount each and every time, with quality work. I consider quality work to be something that continues to operate for more than a few years. I havent had any complaints nor issues, and with the amount of work theyve done for me has always been quality. Also, dont be turned off by the Bethesda name, it doesnt mean theyll upcharge you. The work was reasonable for what they did, and in terms of quality and price I definitely wasnt upcharged. If youre looking for someone that will give you honest feedback with honest work, Brain and Co are your guys.

Ch
Review №33

We had the best experience and service with Bethesda Chimney having a new gas fireplace installed as well as chimney cleaning and a beautiful new cap put on, Cody did an outstanding job and highly recommend him! Also, the owner Bryan is fantastic!!

Da
Review №34

Front office: Responsive and courteous. Also, gave me a heads-up call when the technician was running a little bit late.Technician: Patient with my many questions. Honest in telling that I did not need the more expensive full servicing. Exemplary professional.I would recommend without hesitation.

Na
Review №35

Installed freestanding gas stove. Very professional and responsive. Would definitely hire them again.

Ja
Review №36

Bethesda Chimney has been amazing to work with as a company.Their reports are well written and include very helpful pictures. I have never had any issues with reaching them, their pricing is reasonable, and the quality of work is stellar.As a property management professional, I would highly recommend their services to anyone seeking to ensure the safety and function of their residents (or their own!) chimney.- James Whieldon

Se
Review №37

Straight talk about the intricacies of maintaining a chimney for years to come, very friendly, clean and fast. Thanks.

Aa
Review №38

Bryan and his team were very professional and great to work with. They quickly solved the issues with our chimney and we would highly recommend them.

Li
Review №39

Bethesda Chimney fixed chimney cap for my house in 2017. They did a great job! They also pointed out some potential issues. Very professional and knowledgeable. Great service! I would highly recommend Bethesda Chimney.

Li
Review №40

Bethesda Chimney was very professional and did an excellent and thorough job inspecting our chimney. They provided a very comprehensive report and talked through the options we had related to updating our fireplaces. For any fireplace needs, we will use Bethesda Chimney!

Ch
Review №41

If you need a chimney expert Bethesda Chimney is your company. They know everything chimney. Courteous. Respectful. Fairly priced. Honest. Punctual! I know it’s hard to believe I’m reviewing a service company using those words, but Bethesda Chimney exceeds expectations every time. I have worked with this company, and Brian on several chimney projects. They have exceeded my expectations every time. Without a shadow of a doubt I’d recommend this company to anyone.

Ma
Review №42

Bethesda Chimney was very professional and took care of the project with quality care. When an issue arose to result, they Took care of it right away. I give them my highest recommendation for anyone else doing chimney work

Ce
Review №43

Bryan and his team were super professional and knowledgeable. Customer service is outstanding. They inspected the chimney in our new house and checked the specifications from the manufacturer, flagging potential safety issues, something we are grateful for. I fully recommend them!!!

Ja
Review №44

My experience with Bethesda Chimney is positive and satisfactory.Bryan is very knowledgeable and diligent. Very efficient, friendly and professional workers.I highly recommend them.

Co
Review №45

Bethesda Chimney re-lined my chimney and rebuilt my fireplace interior. They did a great job, were responsive and communicative and the job came in on time and on bid. I think their prices are excellent, too. Both the team that did the fireplace and the office were great to work with. It was a huge job, from the top of the house, down! Thank you.

E.
Review №46

The team from Bethesda Chimney that came to my house to inspect the chimney was extremely professional, knowledgeable and patient for explaining so many details involved in the functioning of a chimney.I was very pleased with the experience and will recommend this company without hesitation.Keep the good work!Eleanor

Le
Review №47

We used them for a home inspection and greatly recommended them for the chimney services. Also the quotes provide by them were very reasonable compared to other competitors. The staff is very knowledgeable and would certainly use them in the near future.

Ro
Review №48

Bethesda chimney did a wonderful job. We had the Chimney relived this summer and have had several fires this winter, and the chimney is doing great. The workers were polite, made it easy to understand the state of the chimney upon inspection, and the work needed and optional. They left the work area (our house) clean after they left. I highly recommend Bethesda Chimney.

Be
Review №49

The exterior portion of my chimney was in need of repair and other interior parts needed replacement. Bryan and his team were thorough and diligent in the diagnosis of the problem and the explanation of what needed to be done to fix it. They completed the work in a reasonable amount of time and were professional throughout the whole process. They came back to do a final inspection and even did some additional work that was not part of my original work order at no extra cost. I really appreciate the work they did and would highly recommend them!

Tr
Review №50

Excellent response. The cap had blown off my chimney and raccoons were trying to get that awesome real estate. I could hear them on the roof at night, deciding who would sleep where. I thought this was an emergency and Bethesda Chimney agreed. New cap in record time!

Ph
Review №51

Bethesda Chimney did an amazing job on our wood insert and chimney liner. Brian and his crew were professional, patient, and extremely pleasant from start to finish. Even more importantly, the work they did was perfect. I would (and intend to) recommend these guys to everyone I know!

Jo
Review №52

Despite the fact this is the busiest time of year for chimney service, Bethesda chimney was able to give me an estimate 2 days after I called and install a chimney liner a couple of day later that I needed to get a new hot water heater up to code. Everyone was very professional and nice to deal with. Recommend.

Be
Review №53

I felt the cleanup after performing chimney work could have been better. I would have liked if they had asked me to move my car before starting the work and we also found numerous pieces of the chimney in our yard after they completed their work.Otherwise, the chimney looks great and the process for the estimate was great.

Me
Review №54

Bethesda Chimney did a great job repairing our chimney. It works much better than it did before. We are enjoying warm fires in the evening in our new fireplace.

Sa
Review №55

Bethesda Chimney is the best. Bryan is very knowledgeable and customer-service oriented. He showed us how to address the issue we had with our gas fireplace and talked us through the pros and cons of running natural gas to our fireplace vs. sticking with propane. The office staff are friendly, helpful and communicative. We highly recommend Bethesda Chimney!

Na
Review №56

Bethesda Chimney did a great job in relining two flues. They were on schedule, took care when working in my house, they worked efficiently and cleaned up after their mess. Plus, I was kept informed of what was going on along the way. The price was compatible with other bids I had received.

wi
Review №57

Relined hot water heater and furnace for us. Got the job done faster than anticipated and passed inspection. Great customer service and outstanding communication throughout the whole process. We will be using them again to install a new wood stove in our masonry fireplace.

An
Review №58

It was fast, clean, efficient, and causes minimum discomfort to your everyday routine! The crew is very professional, well equipped, sharp and the quality is excellent! Thanks to their work we can now enjoy cozy evenings next to the fireplace!

Am
Review №59

Bethesda Chimney did the work in a timely manner, the gentlemen were professional, have an eye to detail and I didnt even have to clean up anything when they left. They stay in communication with you, as to appointments,etc, they even called to say they had an earlier availability if I wanted to change my appt date! I had a question about one thing and the owner called back and explained it.Good company to do business with. I support companys where they dont mind explaining things I dont know about and they keep in touch.

Ka
Review №60

I cant say enough good things about Bethesda Chimney. From the initial consultation and inspection to the installation of the chimney liner to bring it up to code to the pointing up of the exterior chimney - Brian and his team were professional all the way. Throughout the entire process, the team took before and after pictures to share with me so there were no surprises and the quality of the workmanship is superior. I highly recommend them!

Pa
Review №61

Great service. Quick follow-up, courteous, kind, clean, on-time. The gentleman took his time to explain everything. Great service. Highly recommend!

Te
Review №62

Bought our first home in Rockville. Excited for our wood burning fireplace but not sure when the last time it was cleaned. These guys came out and cleaned it out pretty quickly with no mess. Very professional and the price was very reasonable compared to other companies we checked into. Will use them again.

Do
Review №63

Bryan and the entire team did good quality work, cleaned up afterwards, and were courteous and responsive to my preferences and changing decisions.

Ch
Review №64

Positive: NoneNegative: They took my money and looked at my gas fireplace. They confirmed what I thought was wrong and said they would get back to me once they get the part to schedule a repair. They never did. Even after I called them and they again promised to get back to me. I wouldnt have even left a review but they keep spamming me with Emails saying I should review them. I would leave zero stars if I could.Edit based on response received below:Thanks for the response Bryan. This is more than anything you have given me before you got a negative review so I guess the lesson is if I want to hear back from you to leave a negative response online.You are correct that I paid for you to come out and look. However, I paid $250 for this “service” which you said was the minimum charge and that it would be credited towards an eventual repair. Thus, I feel swindled as this never happened even though I re-contacted your business and let you know I had not heard back from you which was your chance to remedy the situation.As for the rest of your comments. I am not responsible for the fact that when I called your business I talked to someone who apparently no longer works there. You a responsible for who you hire. I cannot be responsible for who answers the phone on your end although I guess I you think I should be.What I read from your response is that you don’t want to be responsible for anything. If you live downtown don’t contact Bethesda Chimney. They don’t want your business. I told them that parking could be an issue and that it was a walk-up. They said no problem and they had experience working for customers downtown. Apparently, it was too much for them. I have owned this property since 2004 and over that time have dealt with numerous contractors there and this is by far the worst experience. By the way glad you felt I got my money’s worth. I don’t and please remember I took off half a day of work for this “service”.

He
Review №65

Great experience with Bethesda Chimney. Everything was explained beforehand. Workmanship excellent. Job site left spotless. I highly recommend this company.

Ri
Review №66

Bethesda Chimney was one of the only companies that actually maintained consistent engagement and kept us updated on the status of the proposal and invoice. Their repair work was flawless - you cant even tell that there was any damage done to the brick building. Their work matched nearly perfectly!

Jo
Review №67

Our chimney draws properly again. These guys really know their stuff. Such professional folks to work with. Its great to know we have a fully functional and safe fireplace again.

Ma
Review №68

Bryan, Matt and their team did a great job relining our chimney. They were totally professional, clean and efficient (& this was one dirty job!). Id recommend them to anyone.

Da
Review №69

Bryan showed up when he had promised, promptly diagnosed my leaky roof problem, and fixed it. He showed me on photos where the leaks were, and we discussed how best to fix them. He was patient, professional, and thorough. And compared to a couple of estimates that I had previously gotten, stunningly lower-priced. A real pleasure to work with, and I would certainly recommend them to anyone. I intend to call them in the fall for the annual fireplace inspection as well.

AL
Review №70

Bryan/Bethesda Chimney is the nice and technician person and company. They did the right and to be perfect. But their chimney repairing is more reliable and we repaired chimney and cleaned the roof and deck.

Sa
Review №71

Excellent service installing a chimney liner. Staff was knowledgeable, came on time, and cleaned up. Would recommend them highly. The working crew (Adam and Selvin) were fabulous. The estimator (Brian) was personable, professional, and explained the job clearly.

Ja
Review №72

Had them come out to replace a chimney cap that was damaged by wind. They were knowledgeable, friendly and convenient. Prices are also very reasonable. I would highly recommend.

Ch
Review №73

Polite, punctual, professional, and thorough. They did a great job, explained everything they did thoroughly, and left my house cleaner than when they got here. I would highly recommend Bethesda Chimney!

Sa
Review №74

Bryan from Bethesda Chimney came and inspected our chimney today. He was very knowledgeable and helpful! Our chimney didnt actually need to be cleaned so he didnt charge us for his visit. On top of that he gave us some great tips and tricks to help with the smoke smell we have been having. I would definitely call him for my future chimney needs

Jo
Review №75

This company is legit. They came out to inspect my chimney, and they found that it was not dirty enough to warrant a cleaning. Most other companies would have cleaned it regardless. Very honest and worth the wait for the appointment!

Co
Review №76

Excellent service. We were given a good price, and the chimney repairs (and brand new fireplace floor) were completed within a week of the quote. Highly recommend

Ka
Review №77

I called Bethesda Chimney because the owner graduated from B-CC High School in my neighborhood. We needed to have the chimney lined so it is up to Montgomery County code. The staff if friendly. Gina answered all of my questions. We were rescheduled due to rain but we were still able to use the fireplace on Christmas Day - which was our goal. Also, we liked the fact that there estimate was the amount of the final bill. No hidden fees. They left everything cleaner than they found it!!! 5 stars!

Dq
Review №78

Bryan was excellent in service & knowledge of my gas fireplace. I would highly recommend his services to anyone looking agents in this area.

Kr
Review №79

Brian, the owner, explained necessary repairs in layman’s terms and was available for questions throughout. Guys that did the work were professional and courteous. All around very pleased with the service.

Yu
Review №80

I contacted Bethesda chimneys about a month ago and I was scheduled for an estimate with a young man name Bryan.Bryan was very professional, polite and knowledgeable. He gave me an excellent, competitive quote. About two days after the estimate, the technicians came out and completely rebuilt my chimney. It was quality workmanship and all of my neighbors have been complementing me on the work.I will always use Bethesda Chimney for any chimney work and recommend them to anyone in used

Ti
Review №81

Our experiences with Bethesda Chimney have been most positive and satisfactory, underpinned by a feeling of reassurance of safety concerning our fireplace, chimney and flues. Bryan Whitaker discovered another chimney service had failed eight years earlier to properly install flues for the fireplace and the hot water heater - furnace. The fireplace parging was not completed for the fireplace and the flue for the water heater and furnace had not been connected, posing a potential fatal carbon monoxide situation. These failures were discovered by Bryan when he came to clean our chimney and repair our hearth. Fortunately, we did not suffer injuries. Bryan provided photographic evidence of the improper work done in 2011 and we reported this incompetence to the Maryland authorities. In the past seven months Bethesda Chimney has provided excellent and very professional services to bring our home to a safe and secure fireplace - flue standard. The crews are efficient, polite, thorough and prompt. They clean up any debris and leave the work area neat and tidy -- Shipshape, as we say in the Navy. Bethesda Chimney provides a generous military discount for its customers. We recommend Bethesda Chimney without reservations.CAPT Timothy J. Gorman, USN (Ret.) 1 December 2019

Ar
Review №82

(NOV 2018): Update to my previous post: we had an unexpected problem with our chimney, and calling Bethesda Chimney to check it out was a no brainer. Even though they were really busy with existing projects, they were able to quickly and competently assess what was wrong and come up with a timely solution. They also fit us into their schedule as soon as the custom part for our fireplace chimney was made, even though it was clear they had a full plate already. Installed and cleaned up without a trace, and had before/after photos to show me how it all turned out. If you give Bethesda Chimney a try, I bet youll become a loyal customer as well.=We bought a new home and wanted a qualified expert to assess if the fireplace was in safe working order. Bryan was quick to respond and visit for an estimate, and did not try to up-sell me on unnecessary servicing. (It turned out my fireplace was fine).He did identify that the chimney for my furnace discharge was out of code and dangerous, leaking carbon monoxide due to shoddy installation on a previously replaced furnace. Yikes. So glad he caught that.His team was professional, hard working, and extremely responsible. Despite having to work in the rain all day long, they did a great job at fixing it at a competitive price-- with a lifetime guarantee.When leaving, a ladder on his truck snagged a branch on one of my trees causing slight damage. He took full responsibility and had an arborist come out to ensure the broken branch was disposed of and the tree would trimmed to grow back properly.Would definitely recommend.

Ji
Review №83

Great job fixing cracks on chimney crown and added cap. Crew were professional and efficient. Highly recommend.

Te
Review №84

They were wonderful...knowledgeable, neat and efficient. Will definitely use them again and have recommended them to others.

Go
Review №85

Bethesda Chimney did an excellent job removing and replacing the mortar on my walkway and stoop. Very impressed with their professionalism and quality of work.

De
Review №86

Bethesda Chimney did an excellent job. Brian began with inspecting my chimney flues and providing a very detailed explanation of what needed to be done. Although my deteriorating chimney flues were in very bad shape, he didnt respond with the shock and awe as the other two chimney companies had. Instead, he explained exactly what the situation was with my chimney flues, which probably hadnt been serviced since the house was built in 1937. His team of two came in and cleaned, removed existing tile and debris, and installed stainless steel linings for all three flues; they removed existing and deteriorated mortar crown and replaced it with a Portland based Mortar Crown; they did some pointing and other necessary repairs in order to fully service all three chimney flues. The men were professional and knew exactly what they had to do. They were patient with me, explaining exactly what they were doing as I followed them around, with binoculers, as I peered up at the roof and watched them place the stainless steel liners. It appears to be quite a labor intense job. This is day 3, their last day on the job. As I observe them finishing up, I can say that I am quite pleased with what they have done. I would definitely hire them again!! By the way, the quality of work is excellent, however, the price estimate was pretty good as well, and I went with three estimates. As stated, Id hire them again. (Watch out Winst@ns!!!!!)

Mi
Review №87

It took such a long time (more than four weeks after the visit) to receive a quote, and when I finally received it, it did not address all the scope I had requested. Very disappointing.Update Feb 8: The owner mentioned I was not there to meet with him, but the truth is, I called several times BEFORE the appointment explaining I wouldnt be able to attend and coordinating with the tenant at my residence who WAS ON SITE to meet with his team. I never promised to be there as I reside in a different state.I literally called the office three or four times after the visit, without any call back. Of course I wasnt comfortable contracting a service from a company that cant even keep me updated and in the loop on the status of a quote.

Ga
Review №88

The experience was outstanding. Bethesda Chimney was fair, open and honest throughout the process, and their work was excellent. We were definitely satisfied.

Vi
Review №89

Bryan was excellent: thorough, timely and extremely professional. Appointment was easy to schedule, someone always picked up the phone. Price for cleaning was competitive and he helped me understand the mechanics and level of upkeep based on our usage. Very happy with the quality of service. A+++ quality of work and customer service.

Ji
Review №90

Great service from start to finish! Dont let the name fool you! They do more than chimneys. Our kitchen ceiling was leaking. We thought we had a backed-up/clogged gutter after a lot of rain. We couldnt find any gutter companies to help us on short notice. Turns out it wasnt a gutter at all but a slow-dripping pipe in the kitchen ceiling - below an upstairs bathroom. The two-man team showed up as promised. They ruled out the gutter as the source of the leak. While up on the roof, they spotted a hole and some missing shingles, fixed it and quickly determined the problem was elsewhere INSIDE the house. They cut out parts of the water-damaged ceiling. Efficient, methodical, minimal debris. They found and repaired the leaking pipe (even taking photos with an iPhone), patched the ceiling and repainted it. Looks like new. 48 hours from start to finish. And yes, the price was reasonable, given all the work that was done. You dont have to have a chimney problem to get great service from Bethesda Chimney.

Ro
Review №91

Aloha Bryan,Thanks for inspecting my problems with our fireplace. Sorry to hear complete replacement is necessary!Your knowledge was appreciated!MahaloBob and Susie Reynolds

B
Review №92

Bryan was great! Will definitely use him again. Wonderful experience!

Al
Review №93

Great company. Great work ethics. You will be pleased with their services.

Iv
Review №94

Very happy with the approach and the quality of work. Easy to get a price quote (came the best out of several competitors) and the schedule. Installation was done quickly (chimney cap) and tech provided some recommendations concerning our ageing chimney too. Overall A+!

ar
Review №95

Great customer service and workmanship. Never been so easy to work with a trade before. Highly recommend!!!!!

Sa
Review №96

This company is very high tech and very professional. Easy to work with and they are very knowledgeable. They left no dust in our home and our chimney works great. Best company I have ever hired.

le
Review №97

Efficient service and knowledgeable technician. Good communication while I was waiting for them to arrive which is rare in he home services industry

Gi
Review №98

Bethesda Chimney – They were easy to schedule with, arrived on time, worked efficiently, and most importantly used a large drop cloth to protect my white carpet! They do very clean work.Gino in Chevy Chase

Ja
Review №99

Brian and his crew surely deserve 5 stars. Needed some mortar and brick work, and the installation of a stainless steel liner. Arrived Fri. morning (9-8-17), and completed work that afternoon. Very professional, and cleaned up and removed all debris. Would recommend them to anyone needing chimney work.

Ma
Review №100

The firm replaced a chimney flue for us. The were fast, polite, careful in the house and did a good job overall. Recommended.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:7801 Norfolk Ave Suite 202, Bethesda, MD 20814, United States
  • Site:http://www.bethesdachimney.com/
  • Phone:+1 301-969-4444
Categories
  • Chimney sweep
  • Bricklayer
  • Chimney services
  • Cleaning service
  • Contractor
  • Gutter cleaning service
  • Masonry contractor
  • Pressure washing service
  • Repair service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:9am–2pm
  • Saturday:Closed
  • Sunday:8am–5pm
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