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Brock Insurance Services, Inc.
6412 Bells Mill Rd, Bethesda, MD 20817, United States
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Co
Review №1

Have been with Brock Insurance since I started driving quite some time ago and use them for my HOI as well. Always able to get a live person on the phone and they always are able to assist on the spot. Great group to work with.

Pa
Review №2

I wouldnt recommend this company to anyone who is looking for car or home insurance.

Ra
Review №3

I pledge my loyalty to companies that prioritize personal connection and individualized service. Lily, Theo, and the rest of the team at Brock Insurance don’t simply know my file and policies, but they know my ring and always answer the phone personally as if their sibling was calling. Working with Brock is one of the single best customer experiences I have anywhere. It’s an added bonus that they found me great auto and home coverage at competitive rates. I highly recommend, truly a class act.

Da
Review №4

Jamie Brock and her family have been caring for our insurance needs for several years now and we have no complaints as they are very responsive to our needs. We can call or email (response time is usually under an hour) and we always reach them. We had to file a claim, which was the first time for us and they made the process very easy. Not only did they answer any and all of our questions, but they even recommended professionals to make the needed repairs. Additionally, weve contacted them on behalf of relatives for assistance with their insurance needs and they were readily available and assisted us without hesitation. Their Customer Service is top notch making them wonderful company to do business with.

Sa
Review №5

We love Demetri. He always give us personalized and fast service. Besides, he care about giving what will be best for us. We have been working with Brock Insurance for 2 years after having so many awful experiences with States Farmer Insurance. Jamie is also fast and kind. One of the best customer service experience we have had. Thank you

Da
Review №6

Brock Insurance is very responsive and thorough. We dont need to contact them often but when we do it is reassuring to know they are there. When dealing with an insurance representative it is essential that they are competent, responsive, thorough, and professional. We get all this and more with Brock Insurance.

Da
Review №7

Simply the best. Jaime is great! She is so willing to help and has all the answers. Her knowledge and professionalism separate her from anyone i have ever dealt with.

SP
Review №8

Our family has been using Brock Insurance for 10 years now. Great service and very personal recommendations for level of insurance needed and any other issues that arise. We have car, house and life insurance with Brock and have been happy with the service. Our roof was replaced recently after a huge hail storm! Would definitely recommend this agency.

Ri
Review №9

Our experiences with Jamie and Pete Brock have always been excellent. They are rock solid in both their experience and dependability, which in my book, are two of the attributes I relish. We know that our interests are secure with the Brocks. I was in an accident several years ago and Pete provided reassuring guidance throughout the claim process. Recently, we bought a used car and Pete guided us smoothly through that transition. Jamie has decades of experience. There arent many in the industry with her level of experience and expertise.

Je
Review №10

Ive used Brock Insurance since moving to Maryland and have had excellent service since day one. Lily responds quickly and goes the extra mile to make sure I have the right coverage. Thank you for everything! :)

Ca
Review №11

Ive worked with Lily from Brock Insurance for several years, covering both auto and home insurance. Lily is always quick to respond, and her communications are specific and actionable. I have always managed my insurance myself through online portals, preferring not to go through a middle man, but Lily has clearly demonstrated value and has saved me a bunch of time.

Vi
Review №12

Pete and Jamie are very personable. My husband and I have worked with then for years. They do a great job. Never a problem.

HR
Review №13

Whenever we hear of a friend who isnt happy with their insurance agent, we recommend Brock Insurance. The staff are friendly, professional and always responsive to our questions. Recently we have been dealing with Theo Hristopoulos. He quickly responds to my questions and is thorough in his answers. Talking with him is a pleasure. In fact, speaking with any staff members is always gratifying. Its an extremely well-run organization.

He
Review №14

Jamie Brock of Brock Insurance is knowledgeable and always has the time to discuss yourinsurance needs. She fits the policy for you at the best price. You know you are in good hands with Jamie.Helene

Da
Review №15

For many past many years I have been very disappointed in the service provided by two of the largest auto/home/business/general liability insurance companies in the US. I was lucky enough to find Brock and Brock, and Theo Hristopoulos in particular, who sat down with me, determined my needs (two autos, home, umbrella, and business liability policies) and set up coverage with Erie. And at a price SUBSTANTIALLY lower than what I had been paying in the past. My kind of people! Very knowledgeable and very professional. I recommend them highly.

Be
Review №16

Best place to go if you are just starting out in Maryland. Theo and his team were there every step of the way and made the process easy, fast, and efficient! Highly recommend!

Ga
Review №17

Jamie has handled our personal insurance needs for over 5 years. Before I sold my business she handled the commercial insurance as well. She and her agency have always had our best interests in mind. She never oversells and will give very informative advise. I recommend her for any insurance needs

Ma
Review №18

I have been with Brock insurance for over 6 years. it is always easy to get in contact with the Peter Brock or one of his employees to ask insurance questions. The price is right and I have never had a problem with my insurance coverage.

Ki
Review №19

Lily was extremely helpful and patient when we were shopping for insurance. We were very pleased with the whole process. Lilys expertise and professionalism are outstanding.

Ke
Review №20

I have worked with Brock Insurance for the past 6 years and have found them to be friendly and knowledgeable. In addition to quickly and efficiently processing any claims that I have had, they also have saved me money in premiums by finding the best rated, reasonably priced insurance companies. It has been a pleasure to work with Peter, Jamie and their staff.

Wi
Review №21

One thing most people wont even consider is whether their insurance agent is choosing a policy which has the clients best interest in mind. In this regard, Brock Insurance excels, guiding us to selecting a policy which others have been unable to beat, while at the same time offering options to minimize our exposure in the event of a natural disaster. I recommend them for their professionalism and dedication to their clients.

Ri
Review №22

I stumbled upon this firm when looking to competitively price my insurance policies. Jamie and Pete Brock have both provided great customer service and pricing on all of my insurance policy needs (home, auto, and life). They’ve been available to me outside of normal business hours and have gone above and beyond to assist me and my family. ... Rich

L.
Review №23

Both Jamie and Demitri Brock are knowledgeable, helpful and courteous insurance professionals. I consider myself a tough customer and they have exceeded my expectations.

Re
Review №24

Peter and his team are ALWAYS there to answer questions and support our needs. More importantly, theyre prompt to respond and have our best interest at heart which is very important to us.

JU
Review №25

Address claim in timely and professional way.When ask, You provide accurate information that help me to make informed decisions.Your service is of quality.

Vi
Review №26

Can only say good things about Brocks Insurance. Over the years they have provided great service, always provided details on insurance intricacies and gave great recommendations. HIghly recommended.

Th
Review №27

This is hands down the best insurance agency in the DMV. I always get the same person on the phone, the quality of service is fantastic, and I know that all my insurance needs are in the right peoples hands. Thank you for making me feel safe with you!

Lo
Review №28

Theo showed great care and kindness to me by his patience, clear explanations, and immediately creating a warm feeling. It was great to work with him.

Mi
Review №29

My wife and I enjoyed dealing with Brock Insurance: we were pleased by the thorough knowledge of the Brock team, and by the various recommendations they made to optimize our coverage. They answered all our questions, an their email responses were always very prompt. Lastly, it was a pleasure to meet in person with the very friendly Brock team!

Lo
Review №30

It is over a year now that I have been insured through this Agent. I have no regret at all. The service is great.

Je
Review №31

Jamie and Peter Brock are experienced, courteous, responsive, and compassionate insurance brokers. I consider myself very lucky to have worked with them over the years!

Li
Review №32

I have my home owners and car insurance with Brock. I have had issues with both policies, on my side, that they walked me through. My sister recommended them to me about 7 years ago and I would not consider leaving them

Vi
Review №33

Very friendly! Competent insurance agency! Under the guidance of Jamie and Peter!!!

Al
Review №34

I have had the absolute best service from brook insurance agents for many years.

ze
Review №35

Friendly efficient service. Great choice for all types of insurance.

Pa
Review №36

Super friendly and give great advice in great rate. Thanks Lily

Ga
Review №37

I found that Brock Insurance took a personal interest in me and what I needed. They asked a lot of questions to find the exact insurance plan that I needed and that also fit my budget.

Al
Review №38

Brock Insurance Services, Inc is a very professional company which cares about their customers incredibly well. I would like to highlight the outstanding performance of Demitri Kokkinis. This guy is just INCREDIBLE! Since we signed our contract for a car insurance he explained everything to us without any gap. Everytime we have called him he has the right answer and replies really really quick. Recently, we had a hit & run incident with our car and he was extremely helpful guiding us and actually putting the claim for us.If you want an oustanding insurance service at a great price, this company, and specifically Demitri, is a MUST to have. Also, people whose job requires dealing with public, should call him and ask for advice and tips, since many times is very difficult to find a professional service despite the price we pay.

C
Review №39

Always very helpful, professional and a pleasure to work with.

B
Review №40

Exceptionally great customer service. Keep up the good work.

Sh
Review №41

Fortunately I have not had a need to activate insurance but when I accidentally missed the deadline for payment, Brock Insurance Services, Inc helped prevent the insurance cost from being raised.

Sc
Review №42

The Brocks have exceeded my expectations since the beginning. Whether Pete was trudging trough the snow to get into the office to fax over documents so I could settle on my house on the same day, or the way they took all the pressure off when I got read-ended, theyve always delivered for my family.

Lo
Review №43

Helpful, professional insurance agents.

Le
Review №44

When our car has been damaged by hail Rock Insurance has made an inspection and payment very quick.

Ro
Review №45

Excellence Service !

Information
1 Photos
45 Comments
4.9 Rating
  • Address:6412 Bells Mill Rd, Bethesda, MD 20817, United States
  • Site:http://www.brock4insurance.com/?utm_source=G&utm_medium=local&utm_campaign=google-local
  • Phone:+1 301-564-3630
Categories
  • Auto insurance agency
  • Insurance agency
  • Commercial agent
  • Home insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–4:30pm
  • Tuesday:8:30am–4:30pm
  • Wednesday:8:30am–4:30pm
  • Thursday:8:30am–4:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–4:30pm
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