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Town & Country Collision Center
4921 Civic Ln, Bessemer, AL 35022, United States
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Comments
Ke
Review №1

I took my car to get an estimate and the team was extremely helpful and nice. John fixed my car and he did a wonderful job on making it look brand new. Sam the manager is the best and his team is just great to work with! For any body work you need make sure you go see them!! Thank you!

Ma
Review №2

Took my car in and after a month I still do not have my car. It took two weeks for it to be painted 1 week for it to be ready to be painted and currently is taking over a week after paint for the car to be ready.

No
Review №3

Receptionist poor paint and body representative poor body work poor paint poor frame an suspension poor color match poor clear coat poor body panels didnt line up hoses an wiring not properly routed or secured left the vehicle incomplete said Walmart didnt have the parts they need so I was just SOOL . Read fine print this is there policy beware an run

Je
Review №4

Took my auto here for repair an 2 years later repaired still not completed run my friend s far far away from town an country in Bessemer dont be fooled by there response this is anothers town an country employee that is like all town an country employee that talks the talk but does not now nor have they ever walked the walk below is pictures of the 15,000 the were paid an they have never refunded money or repaired anything to anybody satisfaction

Jo
Review №5

These folks have always done a great job for me and have made repairs in a timely manner. Very helpful and friendly team. Pricing has also been favorable. I would highly recommend.

Ji
Review №6

My tailgate was damaged. They took good care of me. Perfect paint match. The truck looks like new. Couldnt be happier.

Tr
Review №7

If you are looking for a top notch place to get a vehicle repaired this is the place to go. They do a awesome job and the staff is the best.

Am
Review №8

Had my Honda CRV repaired there after I hit a deer and the service was impeccable! The head painter is so talented and you cannot even tell there was any damage and they got it done so fast! They even give you a complimentary car wash and vacuuming! I highly recommend this place to anyone looking to get their car repaired no matter what needs to be done.

St
Review №9

Super stressed about having to take my car in in the morning for. Ive had great customer service thus far but not having a vehicle to drive until the repairs have been done (possible 3+ days) really worries me. My 5 yr old and I will be stranded at our house until we get the phone call that its done. Were new to the area and have no family down here. I was told they no longer give loaner cars out to ford owners unless you purchase an extended warranty. Ive had work done on this same car at other dealerships where Im from and a loaner had been no problem. Now Im in a State, I am not yet familiar with and just getting a ride back home has been a real struggle. I just dont understand why a loaner had been no problem in my home town and now it is..Mind you, Im taking my car in for warranty work and for an ongoing issue with the transmission. Which in my opinion is Fords hiccup not mine..I will update on service and repairs once theyve been done.

Be
Review №10

Great customer service.

Do
Review №11

Great job and great time.

Br
Review №12

They have good mechanics there

Pa
Review №13

They were right on time.very professional.very detailed into what my car needed.

Ps
Review №14

Had my damaged vehicle appraised and fixed by these guys. They ordered the right hood I wanted, they fixed everything that was wrong with the cars front end. Excellent customer service. Thank you

JE
Review №15

Remarkable experience, My Subaru was in a hail storm causing damage on every inch of the vehicle. The friendly staff removed every single dent, return the vehicle in excellent condition. I highly recommend the Town and Country Collision Center if you are looking for an excellent experence.

Fr
Review №16

A car accident can be very stressful and its great when theres people that make it less stressful by doing a superb job and theyre great people . I would highly recommend this place . Best that I know in all Alabama .

To
Review №17

Had my Honda crv repaired and was very pleased with with the work and service, greatly appreciate it

Ke
Review №18

Fixed my Explorer. Great job. Thanks Town and Country.

Pr
Review №19

Done 2 repairs was happy with both jobs

Le
Review №20

Good service

Information
11 Photos
20 Comments
4.4 Rating
  • Address:4921 Civic Ln, Bessemer, AL 35022, United States
  • Site:http://www.alabamaford.com/
  • Phone:+1 205-491-4991
Categories
  • Auto dent removal service
  • Auto body shop
  • Auto repair shop
  • Ford dealer
  • Truck repair shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–5:30pm
  • Friday:7:30am–5:30pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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