user
ComputerLand of Berkeley
80 Shattuck Square, Berkeley, CA 94704, United States
Appearance

Comments
AJ
Review №1

Thank you to Computerland Berkeley for your help with my computer! I appreciated their timely communication, professionalism, and fast turn-around time to get my laptop to me. They were also very close to campus which was convenient. I plan on returning again should I need help with my MacBook Pro in the future.

Sh
Review №2

They fixed my daughters Apple Mac Book Pro within less than a week and the price is reasonable.

Ch
Review №3

Did a wonderful job fixing my iMac when it crashed. They made it run like new. No complaints here. Great service.

Ru
Review №4

I actually have a Google Chrome Book. Kids got me for user friendly. I had a good few years to using it . Unfortunately the hinge was broken. I went to Computerland asked for help. The people there was nice, especially the gentleman name Gus who was very patient and friendly to help me. Thanks to him.

wi
Review №5

Took care of all of my issues on my old computer. They were prompt and courteous and were very attentive to my request to check out the rest of the computer. Would highly recommend.

He
Review №6

Excellent service. By paying in advance they let me hold on to my computer until the new battery arrived so I could get work done while waiting. Invaluable option. Plus very thorough and also quick.

Ja
Review №7

If I could leave 10 stars I would. I brought my Macbook Pro to this company a month ago to have my battery replaced. I was told it would take a week but received a call that the job was done after two days. The service was impeccable. The staff were very polite and honest, and my new battery works great. They completely saved my computer. Would highly recommend to anyone.

El
Review №8

Great service! Id go here again for any type of computer repair. They repair Macs and others.

Ju
Review №9

Took my MacBook Pro in for a broken screen - got it back way earlier than expected with other parts replaced for free because they had been recalled. Great service, super quick, and my laptop looks good as new!

Mi
Review №10

I had to bring in my Macbook pro multiple times due to an unknown charging issue that affected me throughout the semester - every time I came in, they were able to get my laptop back to me within less than a week and were so understanding when I asked them if I could get it back before a specific date because I was leaving town. Its been over a month and now my Macbook is working just fine !

An
Review №11

Took a used Macbook in for warranty repair. The Macbook was hand-me-down for my teenage son from an uncle and it had some other issues (video camera didnt work). Technician called me back, informed that there might have been a spill and asked if we wanted it cleaned up for a fee. We did. Got it back -- the camera works, like new! And the boozos at the Apple Store have told the giving uncle it would require a replacement (800$ or some such thing) Very prompt, very professional, technicians know their hardware! Highly recommend!

As
Review №12

These guys are awesome. Fixed my MacBook Air within 6 hours. Much more efficient and fast than the Genius Bar, but still covered under warranty. They’re also kind and helpful. Thank you so much!

St
Review №13

Fixed my laptop fan and battery. Explained my options with care. Kept me notified every step. Ill use them again.

Ca
Review №14

What a great place. Kind, communicative, helpful employees, and so much more flexible and reasonable than all the other Apple or Apple-authorized repair places around the East Bay. Inexpensive but high-quality work, as well.

St
Review №15

Excellent fast service for replacement of my iMacs hard drive.

Sh
Review №16

They were able to successfully repair a mechanical issue with the power connector on my laptop.

Ja
Review №17

I brought my MacBook Pro in to get my keyboard fixed and the nice folks at computerland did a great job! They were very personable and got it fixed in 5 days when they quoted 5-7 business days initially. 5 stars!

Ka
Review №18

ComputerLand is amazing!!! They fixed my screen in a few days. Great and fast service.

Ph
Review №19

Would give 6 stars if possible. Gina and computerland were incredibly helpful, fast, and professional. They saved me from a lot of headaches with their quick turnaround and couldn’t have asked for a better experience.

Ya
Review №20

Great service! My MacBook Pros battery was completely shot and they managed to get it fixed in a day! Super professional and friendly, Ill definitely come back here if I need any other work done.

Ch
Review №21

It was ok. He was helpful but I decided to fix the computer myself since I didnt want to pay a $60 diagnostic (MRI scan). Turns out I needed to delete my raid array in my Mac and clone to a single SSD. My read and write speeds are perfect now 😝

Ma
Review №22

Pretty upset- I had an initial repair done on my keyboard and then my speakers started to sound broken, I took it in thinking it would be covered since it only started after my initial repair. I was going to hold off on the repair when they said it wasn’t covered and went to pick it and they had already done the repair. In the hole $120 for replacing only one speaker on my Mac, that they probably broke on my initial repair. Make sure you are very clear about what you get done first.

Er
Review №23

Super fast service and very friendly employees. Will be coming back here for all of my apple product needs!

Je
Review №24

Sam rocks and is extremely intelligent! I used to work with him back in my law days. I would highly recommend his services to anyone! Happy Holidays!

mi
Review №25

I brought in my ailing i phone today to get confirmation that the charging port was irreparably damaged from years of abusive plugging. Within 3 minutes the diagnosis was returned -LINT . (not an acronym for lower intelligence never triumphs). The navel of my phone now clean and plug receptive I was on my way sans charge ($). I am grateful to Computerland for their kindness and expertise.

Er
Review №26

My Macbook Pro keyboard started to die while I was on a trip (its hard to write programs without the number 0, among other keys). I brought it in when I got back and paid for rush service, got it back the next day. Friendly people, prompt service, good work.

Da
Review №27

Very professional, great service, and reasonable price. Will definitely go again for future repairs.

Da
Review №28

Friendly people, and they fixed my computer very quickly. They rushed my repair so that I could have my computer back the next day. Highly recommend. Good job and fast work.

Zu
Review №29

I was assisted by Gus - the service was so efficient and quick! I immediately felt like I could trust Gus and his team because their knowledge of the problem with my laptop was impressive. They are friendly, fast and serious about great service - Thank you Gus!!

Em
Review №30

Have used them to fix my hp Spectre twice now- once for a completely cracked screen and now for water damage. They’re very transparent with pricing. Excellent work and customer service both times. I’ll continue to use them for any computer problems.

My
Review №31

Great, fast and reliable service. I went in to fix a cracked screen for my iPhone 6 and the staff was friendly, knowledgeable and extremely helpful. They run Apple diagnostic on my iPhone and they said everything else is fine, I just need the new screen. I got my iPhone back the next day and they replaced screen with the original one from Apple. Would definitely recommend this place. Going to bring my macbook next week for repairs so will let you know how that goes!

Me
Review №32

Awesome efficient and friendly service. It’s evident that they know what they’re doing. I would recommend their work to anyone.

El
Review №33

I cannot recommend Computerland highly enough. My only experience was with Gus, but everyone else seemed nice and I’m sure this would apply to them too. Gus was knowledgeable and patient and took the time to explain my options to me and give the advice that would benefit me the most in terms of money and peace of mind, even if that advice meant less work for them. Plus, unlike the Genius Bar at the Apple stores, you can make an appointment to come in most times on most days. When I came in I made an appointment two days beforehand (not out of necessity, but because it was actually the best time for me). If I had tried to go to an Apple store the soonest appointment was a week out.

Ja
Review №34

Staff is very professional and friendly and are very fair with Pricing . Highly recommended

Ma
Review №35

I came here after my macbook logic board crashed in the middle of a busy work week and all Apple stores nearby had a week wait just to get an appointment. ComputerLand tested the computer, ordered, and replaced the part, and got my computer back to me working perfectly BY THE NEXT DAY. I was completely amazed by their service and understanding of how important a working computer can be to a persons livelihood. Highly recommend.

Em
Review №36

Fast and excellent service, friendly, and professional.

Al
Review №37

Went in when I got locked out of my Mac and Apple support set up an appointment. Apple told me it should only take 10-15 minutes. The man said it would be 5 days, cost around $200, he would have to erase everything on my computer. But he said he’d give me a free new keyboard, battery and trackpad...I said there was nothing wrong with my computer. I’m just locked out and can not connect to the Apple ID server. He said the soonest he can get it done is 24 hours, and it would still have to be erased and cost $150. It felt off so I left.It turned out to just be an issue with the WiFi network I was connected originally to. I got to a cafe, tried again, and got into my laptop within 5 minutes, no erase needed. Would not recommend, as he did not even consider that possible problem nor try connecting me to their WiFi.

El
Review №38

Favorite place to repair my Macbooks

Mi
Review №39

Do not visit! Installed an illegitimate installation of Windows 10 on my computer, which caused me problems in the future.

Ja
Review №40

Super amazing service. AK/Tri helped me- I spilled water in my backpack and MBPro (touchbar) was soaked in water. The touchbar stopped working and I went in panicking but thankfully they were able to fix it quickly. They helped me replaced the whole keyboard, touchbar, and touchpad at fraction of the cost if it was done at apple. Super grateful and happy. Highly recommend computer land over Genius Bar!

Ru
Review №41

I have a 2017 Macbook Pro that had issues with terribly sticky keys, and the staff at Computerland helped replace my entire top case (keys, battery, trackpad) with a new one in just 3 days! Staff were super friendly, helpful, and efficient. Would definitely recommend!

ti
Review №42

O star! Scam. Their website said Testing & Diagnostics: $40 for Laptops & $60 for Desktops & iMacs But my daughter brought a water spilled ASUS Laptop to them, they asked $60 for Diagnostic. My daughter called them first, they answered $40, but once you going to their store. They asked $60. really a cheater.They told my daughter its 80% chance can be fixed.But the truth is they will ask you to pay another $400~$600 to replace the motherboard or keyboard after their Testing & Diagnostics.Really dis-honest.

Jo
Review №43

Great guys, fast and knowledgable service. They fixed, now, three of my computers over the past couple of years. Fair pricing and honest.

Pe
Review №44

BEST SERVICE ONE CAN HOPE FOR! Josh and Gus were so incredibly helpful and they were able to retrieve the data from three MacBook Pros that dated back to 2008. The computers would not turn on and the data was lost to us. They were able to get all of the data from ALL THREE computers - we are so happy and appreciative that all of our data is now back on our new computer.I highly recommend giving Computerland an opportunity to help you the same way they helped us.THANK YOU COMPUTERLAND!

Ra
Review №45

I have brought in various devices, including a MacBook Pro, an iPad and an iPhone, for diagnosis and repair to Computerland over the last TEN years.Every time, I received very professional, knowledgeable, fast and friendly service for all issues (such as upgrading to a SSD, installing the latest iOS, replacing a waterlogged track pad, troubleshooting/fixing a virus-infested tablet, or restoring a phone that was stuck in the middle of a software upgrade).Turnaround times were a day at the max, usually because a part needed to be ordered. Otherwise, I picked up my devices within a few hours of dropping them off. Whether it was Nermin, Gus or any other technician who helped me, they never overcharged, always followed up and oftentimes did additional clean up work on top to the main problems they were fixing.They appreciate their return customers, include a discount and work on your devices as a priority at no additional cost.I cannot recommend Computerland enough. They have the experience and track record to back up their Apple Premium Service Provider and Toshiba Authorized Service Center status.

Za
Review №46

I have been here twice now, and the service has been stellar both times. Nerko really helped me take advantage of my Apple warranty, so the parts where free of charge. Id recommend their service to anyone needing computer cleaning or repair work done.

De
Review №47

Brought in both my iPhone 6s Plus and Dell XPS 15 laptop for repairs, both fixed and working as they should. The phone battery was a cheap fix -- $30 -- while the laptop cost significantly more ($240). This was my first experience getting a laptop repaired and I was displeased at the price. Im stingy. I would recommend shopping around for the best rate on your laptop repair. That being said, ComputerLand did good work and I have 0 complaints in that regard. I told Mr Tri Deng I would give him a review for this company, since the expense was so significant for me. I say: Solid work. Would recommend to friends as well as use their services again.

Im
Review №48

ComputerLand fixed my broken computer in 3days.Thursday my, 2012 MacBook pro, wouldnt load pass the grey screen. I googled how to troubleshoot and nothing worked. After chatting with apple support, they recommended that I take my computer in to a store because it was mostly likely an hardware issue. All of the Apple stores were booked until Sunday or the following week. I saw ComputerLand in Berkeley had an appointment the next day so I booked a time at 12:20pm. The next day, I was anxious to know what was wrong and couldnt wait my scheduled time so I called ComputerLand to see if i could come in earlier, they said that it was fine and I was there within the hour. The Apple technician, Gus, took a guess that it was the hard disk drive that needed replacing. At this point, I had guessed that as well, I had been thinking about replacing my hard disk drive with an SSD for awhile, so I figured this would be the time to do that. He quoted me $370 for the SSD and labor. I paid the optional expedited fee of $50, along with the diagnostics fee of $40 so that I could know that day what the diagnosis was. Gus told me that he would be in contact with me later that day with a full diagnostics report. A few hours later Gus calls and says that its NOT the hard disk drive but actually the cable that connects the hard disk to the rest of the computer. He quoted me $180 for the cable. I told Gus that I was hoping it was the drive so I can replace it. He understood and wanted to help so he offered to replace the cable and the drive for $380 -tax! I agreed and he said that it would be done by Monday. Saturday comes around and I get a call from Gus saying that my computer is ready! I go in and see that my computer has a new lease on life all in 3 days! Great Service and quiet location! Thank you so much!!!

On
Review №49

Very professional and honest. Came with a broken iPhone, outlined all the options including fixing with apple directly. Strongly recommend!

An
Review №50

Brought my computer for a repair. I was given an estimate and paid a deposit.When they examined my computer, they learned I still had it under warranty.They informed me of this, refunded my deposit and helped me get the work I needed done.My computer is now repaired, free!!!Integrity and customer service... they are five star for sure. Ask to speak to Tri. Hes the guy that dealt me right!!!Anika Rieckborn

Da
Review №51

Amazing service! Fixed my laptop really quickly and staff was really friendly and professional!

Ra
Review №52

Nice and courteous staff. Good return time.

Ad
Review №53

Great service and fast turn around. I love these guys.

Al
Review №54

Love these guys -- wouldnt go anywhere else.

La
Review №55

Computerland provides exceptional and personal service. Our motherboard was damaged on an ASUS Zenbook, and Tri and Adam were clear on the timeline and price for repair. Cant give them high enough marks!

Ti
Review №56

I came in for a broken external harddrive. Two weeks later Im told that they couldnt fix it, but I still had to pay $20 for the service of them trying. I asked what they tried and all they could tell me was We plugged it into our computer, and our program couldnt read it so we didnt touch it. Thank you for plugging it into a computer and realizing it didnt work...I did the same thing at home and also reached the same conclusion, hence the need for professionals. Clearly the wrong place if you have a broken external.

Ch
Review №57

Great service had a faulty battery and fixed it in a day. Would come back again.

Ke
Review №58

Computerland Berkeley totally rocked it. $200 under estimate, everything as requested. My 2014 Mac mini lives again.

Ja
Review №59

Extremely helpful and did the job for way cheaper and faster than anywhere else!!

Ch
Review №60

Misdiagnosed my computer and led me to think I had to ship it out for 10 days. I went to the actual Apple store for a second opinion, who then did a memory reset and it fixed the laptop in minutes.

Kr
Review №61

Very friendly and helpful staff, reliable work and excellent customer service. I give Computerland of Berkeley my highest recommendation.

Th
Review №62

Good repair service. Parking difficult.

慢陀
Review №63

The display of my Dell Inspiron got fuzzy and then the computer shut down. I thought it might take too much time asking for Dells official client service and so went to Computerland of Berkeley for help. They charged me $40 for a diagnosis which took more than 24 hours. Two things were marked on the diagnosis report they gave me: 1 Motherboard problem; 2 Computer still under warranty, call Dell service.I called Dell and described to them the problem my computer had, 5 days later they sent a nice guy to my house and repaired my device within 15 mins. Its the screen which was malfunctionning and Dells staff just replaced it with a new one. There had nothing to do with the motherboard at all!!!So 40 dollars for a wrong report and teaching me to call official client service, I really feel humiliated.

Co
Review №64

A fire damaged all of my computers and I needed to recover my data. Not being able to do it myself as everything I owned was burnt in the fire, I took my macbook pros to Computerland for them to transfer data to a brand new external drive I had just bought at Staples. Their invaluable techs said the macbook pro that was sprayed with a fire hose while plugged into a wall wouldnt turn on. Amazing analysis! I never got any of the data transferred to the external drive I left them but they did charge me $270 to magically clean a second charred macbook pro that somehow still resembled charcoal briquettes afterwards. Incredible, competent service all around. I could not give them enough stars for their fake services, so I settled on one star.

Ro
Review №65

They did ok by me. Came in right before a trip to swap a screen that was disintigrating (flying the next day). They did it and it worked; for a while; On the next iOS upgrade (1+month later) it failed with some odd error code. Augh I thought.They diagnosed it and found mother board issue and needed replacement from apple. Fast turn around, but lo-and-behold, the replacement didnt work at all (Failure in apples part to make sure it worked). The sent it out again and for the troubles did not charge me at all on the new phone, +1 year guarantee, for the price of the screen replacement.They certainly did not have to do this and certainly did everything under their control to fix and expedite the issue.Thanks guys!

Tr
Review №66

They diagnosed my problem in minutes, and didn’t even charge me.

Jo
Review №67

Utterly appalling service; agents are terse, rude, greedy, unhelpful, and dishonest.I will likely be filing suit against their company for breaching contract.

J
Review №68

Very friendly, happily refunded me when they failed to fix my laptop.

Ch
Review №69

Got a virus, or need a hand with a computer issue? This is the place to go

Do
Review №70

Good pricing

Pe
Review №71

Excellent service!

Na
Review №72

Fast service!

다우
Review №73

Overpriced with unauthorized charges and no refunds.

fr
Review №74

A place where you can get your device repaired and get marketing for a start up

Information
6 Photos
74 Comments
4.1 Rating
  • Address:80 Shattuck Square, Berkeley, CA 94704, United States
  • Site:http://www.computerlandberkeley.com/
  • Phone:+1 510-981-0900
Categories
  • Computer repair service
  • Data recovery service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:9am–6pm
Similar organizations