Cant say enough about State Farm as an agency, and this group as my client care team! Just switched to them last year, and have nothing but a great experience with everyone... No matter who I get on the phone, they are courteous, professional and knowledgeable. And the Corporate office is no different- Wow, from their safe-driving ap that is saving me $$$ to their automated systems. Every single person i get on the phone is kind, and helpful.. Thank State Farm and Serena Team for making my life easy....

Always very helpful and friendly.

I’ve been very pleased with the service and support from Serena’s office. They’ve covered my business for over a year now and they’ve always been fast to respond, upfront, and pleasant to work with. Highly recommend.

They are amazing to work with, they answer the phone quickly, and im always satisified with the help i get. Awsome customer service.

I went in to see Whitney! She’s so helpful and full of energy. She made the process of dealing With insurance super comprehensive and simple by explaining every detail and answering all my questions!

Excellent customer service

Brittany was amazing. We were able to get our auto and renters insurance at a great rate, but more than that the service we received was top notch. I would recommend everyone go to see these great people. They really treat you like family!

Brittany Bryant was amazing in helping us get insurance today! She made it quick and easy and was able to get us better coverage and save us a lot of money. I had been with our previous company for 14 years, but the level of personalized service along with the savings made switching an easy choice! I would HIGHLY recommend Brittany Bryant in the Serena Smith office of State Farm in Bentonville!!!

Just want to say the Women in this office are awesome, like family! Great Customer Service, and do everything to help us. Elli help me with a new Truck loan and had it done in a matter of minutes! Thanks Elli...

Serena employs a team that truly makes your State Farm insurance experience second to none. Her team is not only knowledgeable, but very engaging and in tune with what is needed for the protection of my family, pets, cars, guns, and home. If you want an honest and great experience, check out this team of amazing people.

Ive used Serena Smith State Farm for several years. I have all my insurance needs covered there. Their staff is always helpful and friendly, the office is clean and beautiful and they are responsive to any issue I have. Thank you all for your great service!

Serena has been our go to insurance agent for years. Great job!

Serena was incredible. They did my car, home, life, and disability insurance. I can’t wait to finance my new car through them. Amazing team!!! Highly recommended.

Great service with full enthusiasm. I love State Farm. Serena is very nice.

Wonderfully friendly and professional service.

I have a State Farm evasion and unlawfully keep me informed of any fraudulent activity..

Serena has been our agent since she started her business with State Farm. She has almost always been available to talk when we needed her and even if she wasnt available she was very prompt at returning our calls. She takes the time to explain things to us so that we know whats going on with our policies, as we are very inexperienced in the insurance world. Very good at giving us multiple options for things we discuss. Best agent weve had with State Farm. Thank you Serena!

Serena and her team helped me find a solution to my small business insurance when other companies could not. They are professional, timely and courteous. Thank you for a job well done!

Serena has been my insurance agent for years. She is very knowleage and always available to help. I am a Realtor, and I usually recommend my clients to see Serena for their home insurance needs, as I know they will be well taken care of!

The customer service of this office through Brittany Bryant is absolutely awesome. They go above and beyond to make sure everything is right and that we are taken care of.

Serena and her team are amazing. Im happy to have her as my agent for auto, home, and life insurance.

Whitney and serena are incredible. What a great experience and i would highly recommend them.

I have had Serena since we moved to the area. I have always gotten great service. Couldnt ask more from my agent. Thanks for making the move easy.

Serena and her team are great! They helped me with all of my business and personal insurance needs. I highly recommend Serena Smith- State Farm Insurance!

Been with State Farm for years. This office is friendly, courteous, professional.

Awesome staff! Great office! Such an easy and accessible location!!

I have been a State Farm customer for almost 16 years, pretty much since I learned to drive. I moved to Bentonville almost 5 years ago and Serena Smith was the agent on the paper work when they did the transfer. We have never met Serena Smith and have never reviewed our policies. Apparently, at some point in time our ins policy was changed where some of our coverage was dropped. We are not sure if that was when we were still in Memphis or when we moved. Her office was of no help. Now that we were in an accident, State Farm has been the MOST difficult to get any information from. We have to call almost daily to understand there has been no update on our claims. It took them almost 3 weeks just to get the police report. The wreck was not our fault and we are still being required to pay the deductible to get it fixed when the car cited actually had State Farm insurance as well. My husband has been trying to call Serena Smith to discuss our issues we are having and she was never available and he finally made an appointment but has to wait a week to talk with her. I guess we always thought State Farm was supposed to be there when you need them. I would say if you are looking for an agent that is not involved what so ever, this is your place.

I always receive great service from Serena Smith - State Farm. Her staff is very knowledgeable and give excellent advice when it comes to my policies.

Great local business! Communication is always quick and professional. Thanks!

They are a great group of woman to work with and I always receive wonderful service from Serena Smith-State Farm.

Very good customer service

This office is amazing with s wonderful, professional staff!!

Very helpful and quick