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Verizon Authorized Retailer - Wireless Zone
1355 Mall Dr, Benton Harbor, MI 49022, United States
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Comments
Ev
Review №1

I had to wait until they unlocked the door. They keep the doors locked all the time. I went there to check on new plans but was not impressed with the prices. Alot more than what I am paying at T Mobile. The service there is not the greatest but is alot cheaper. The guy was very nice but didnt try to find a cheaper plan to get me to switch.

Su
Review №2

Dayla was professional as well as personable in resolving my technical difficulties with transferring my account to my new Galaxy s21+5G from my Galaxy 7 Edge and preparing my Galaxy 7 Edge for trade in. She is definitely an asset to the Verizon team.

Ie
Review №3

Very helpful and nice and was able to get me what my family needed

Ar
Review №4

I needed to exchange phones, i went to this location and was greeted by Aaron. I was teally impressed with the professional way i was treated thank you for your help

La
Review №5

They have nothing in stocks, youre better off going across the street to Best Buy where you can actually find the items Verizon sells online

Ch
Review №6

German I dealt with today were very polite very professional and help me in a quick very quick manner I was very impressed post

Da
Review №7

A politely rude experience.

Sc
Review №8

Ive been with verizon for 9 years and they take care of you and their products and wireless service is very good.

Ma
Review №9

I wouldn’t recommend going here. Terrible experience overall.

Do
Review №10

Conducted business over the phone today. The fellow was very professional and congenial. Rare to find these days. I misunderstood him at one point and he was very patient with me. The call lasted 15 minutes. At the end he was honest and agreed that I could correct my problem myself. Thank you man....

Je
Review №11

Terrific customer service. Always feel confident when I leave the store knowing I got what I wanted while also taking advantage of a good deal.

Je
Review №12

I come in and wait for a long time. Worst personality ever, not welcoming at all. Honestly the worst experience ever.

Je
Review №13

People on phone calls are nice and friendly planes are great thanks Verizon good service!

Na
Review №14

Highly recommend this location. Very friendly and helpful staff!

Fr
Review №15

Great team! Much better then that st.joe store

Be
Review №16

Awesome people. Awesome customer service

Jo
Review №17

Were very helpful and kind.

Ki
Review №18

Staff is on the game at this location. My phone was broke and they took care of everything. Didn’t have to lift a finger

Ro
Review №19

Always pass the buck

an
Review №20

Great guys. Lots of help

Ka
Review №21

Always get good service. 🙂

Ja
Review №22

Great and friendly knowledgeable staff

Ta
Review №23

Never will be getting my phone from online again only will be coming to this store from here on out!!

Pa
Review №24

Good service and friendly customer service.

Sh
Review №25

Courteous and friendly staff!

Je
Review №26

Very nice experience.

El
Review №27

Great knowledgeable staff!!

Ed
Review №28

GREAT STAFF, GREAT STORE!!

Pr
Review №29

Courteous, kind, quick, accurate.

Ra
Review №30

Wonderful team of employees

Information
14 Photos
30 Comments
4.7 Rating
  • Address:1355 Mall Dr, Benton Harbor, MI 49022, United States
  • Site:https://shop.wirelesszone.com/mi/benton-harbor/1355-mall-dr?y_source=1_ODQ5NTA3Mi03MTUtbG9jYXRpb24ud2Vic2l0ZQ==
  • Phone:+1 269-921-3069
Categories
  • Internet service provider
  • Electronic parts supplier
  • Electronics store
  • Cell phone store
  • Telephone company
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:11am–5pm
  • Sunday:10am–7pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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