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Verizon Authorized Retailer GoWireless
214 Northside Dr #30, Bennington, VT 05201, United States
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Jo
Review №1

Coral and her coworker were Amazing! Went through all the needed information for me. Kept me safe by reminding me of my social distancing! Which is not an easy task, especially these days. But, one which was very appreciated. They even pulled out their personal phones so I could see what it is I will be purchasing. The two of them, are exactly the type of individuals you would want to help, not only yourself, but those closest to you as well. And, I havent even made my purchase yet.

Ka
Review №2

Would not go again.....very rude and unprofessional employees

Al
Review №3

It was very unfortunate doing business with this distributor. My fiance asked to pay for a s20 5+ in cash, the associate FINANCED IT without his approval. In addition, the store kept my phone cover to my s9, kept the charger to the new phone, and put a liquid screen protector on wrong. When the store manager was approached, she said it wouldnt matter if the $1400 phone was financed or not it still would of been the same hit on his credit 🙄. $1600 later I have a phone with a messed up screen protector, no charger, and no case to pass my old phone on with. This is not how someone should conduct business. After talking to corporate i found out this store in fact is only an authorized dealer and has had MANY COMPLAINTS against them.

Jo
Review №4

Been to this location 3 times and every time employees were extremely rude. Did not know anything about the products they sell. Save yourself the aggravation and dont go there. You will definitely be disappointed. This place is horrible.

Ki
Review №5

I absolutely LOVE this store and its employees! The Staff is super friendly and they have a wonderful selection of phone and accessories to choose from. As soon as i walked in I was greeted by Andrea I explained to her what i was looking for, and very politely she explained she was new and if i would give her a moment she would get someone to help me. I appreciate her letting me know she was new. She came back with another girl named Katie she was very knowledgeable and helpful and was able to get me just the right items for my device. i was able to get the items i came into the store for very quickly and the two girls were a absolute pleasure to talk with! I would highly recommend this Verizon/Go Wireless location to everyone. When its time to upgrade my phone I look forward to do so at this location and with anyone from this store. 5 very big stars!

Li
Review №6

Very helpful. Non customer needing a new charger and it works great.

Ma
Review №7

Went to store today with issue of Verizon not receiving my old phone back and Coral was outstanding and very helpful as always

Mi
Review №8

Went in for a screen protector for a new phone. Cost was $42. The technician installed it there. An hour later I realized my phone was working very poorly to not at all. Tried to return the product but was told they couldnt take it back. Seems unfair if they are the ones selling a faulty product. Honestly I would have gotten it from Amazon where they are 2 for $10 with excellent reviews, but Im getting on a plane tomorrow. Pretty unhappy about losing $42 and having wasted the time at the store, plus Im now traveling with an unprotected phone... :/

Ca
Review №9

Meagan helped me out tremendously when I had a problem with my phone. She was understanding and thoughtful and generous, and everything worked out wonderfully for me. Thank you, Meagan!!!

Sa
Review №10

Tonight my husband and I really needed a new phone as soon as we walked through the door Coral greeted us and asked us how she could help. From there it was cake :-) I cant thank her enough for the amazing customer service and making our transition so wonderful. We had a wonderful experience. If youre looking to upgrade or switch over Services definitely head down to Verizon and see Coral.

Ca
Review №11

The manager goes above and beyond to make sure you are helped and have a great experience. I must say this is 100% better than the experience you would get at a corporate store. The staff are all helpful and interested in what they are doing and what you need. If I could give them 6 stars I would!

Ha
Review №12

Oh my goodness, what a great experience!I have been in the store on two separate occasions and have been waited on by Kaity Croft and Lauren Davis, they are both fantastic!I love that these ladies were willing to meet me where I was at. I am not very savvy in the technology department and they took the time to explain things to me, answer my questions and made sure they got me the best deal that they had to offer.The minute you walk in the door, you feel the unity of the Northside Drive team....You can tell that they love what they do!They will be getting my business in the future.Becky Darling

Su
Review №13

Had a great experience at this store. Staff is helpful, patient, and well versed in the many options available. Fully stocked with great accessories. Lots of parking and prompt service. Will continue to come here for my phone and others electronic needs

Jo
Review №14

Nick and Mason were a delight to work with. They took a lot of time helping me set up my new phone. I really appreciate that because its rare these days you receive that much attention when making a big purchase.

ca
Review №15

Coral was friendly fast and efficient while setting up my phone. She ordered my phone because there were none in the area and got me an awesome deal on my s8. I would recommend this rep and location.

As
Review №16

I am so disappointed by the experience I just had at Verizon in Bennington. When I expressed confusion about the plans and the phones, I was belittled and demeaned in front of my family. I was scolded that I was not listening, as if I was a child. If I were not being held hostage, I would discontinue business with them. I will as soon as I can.

Ke
Review №17

I do not know where to begin. I walked into the store very upset as I have had many issues with my new phone and had spent a great deal of time talking to customer service. Nick greeted me at the door smiling extended out his hand and asked how I was doing. I informed him that I was upset and he invited me to have a seat and asked me to explain the problem. I told him that I needed to place a call but my phone would not place any calls. He then did something that caught me off guard, He asked if I would like to place that call from his desk phone. After I finished up my call he then handed me a bottle of water and asked if he could take a look at my phone. He spent about 10 minutes and was able to get my phone back to tip top shape. He was so patient and polite. He is truely an asset to the store and will be where I do all my shopping here in the future. Thank you again Nick

Ci
Review №18

Nick Starks is someone who Verizon absolutely needs to not only hold on to but value greatly. In all my experience with customer service and of knowing his/her products...he is by far the best I have ever come across. As long as Nick remains with Verizon in Bennington I will keep coming back!👍👏👏

Su
Review №19

Exceptional Service! Received the best available prices and all data transferred flawlessly. All in all a great experience.

Ni
Review №20

The inside of the store, is BEAUTIFUL. The Staff were very experienced and helped me with all of my problems. I switched from AT&T very smoothly and even got a few things. I was very worried about switching but they got it done without a problem and were very nice. Definitely going to go back for some more. Thanks Verizon!

Kr
Review №21

Go wireless is awesome! Extremely friendly staff, and very good service. Nick S is the guy to go too! Hes extremely knowledgeable, and helpful!! I highly recommend this store to anyone who needs service!!

Ke
Review №22

Coral was an amazing rep. She was able to find solutions to all of my needs, and worked to get me a great deal. Knowlagable and patent in stressful situations I would go back to this rep in a heartbeat

Je
Review №23

Went into the store a few days ago to get a good plan with good service and a better phone. Coral hooked me up. Today the phone acted alittle funny on the screen. Came back in the store to get it looked at and get my tablet that also came in today. Even tho Coral was swammped with people she was kind and updated me on when she believed she would be able to help me out. Girl needs more credit for what she does and goes through at that store. Thankx again!

Ge
Review №24

Coral was more helpful then any other replace ever had. Coral made sure that everything that I asked for was done in a timely manor. I have had lots of bad interactions at stores all over, and I would have to rate this as the top experience.

cl
Review №25

Amazing staff! So friendly and nice! Helped me the day I started my acct and they cont to help me every time I need it! Amazing group of workers!!!

Ke
Review №26

Extremely rude. No customer service whatsoever. Acted like she didnt want to be bothered. Will never go back.

Jo
Review №27

Ive been to this location several times now and have always had a positive experience. The sales lady behind the counter is very knowledgeable and helpful.

Am
Review №28

Absolutely love this Verizon Wireless store. They work with you. And do their absolute best in order to help you with your device. They try to give you the best deal without it costing you an arm and a leg. I highly recommend that you go here and ask to talk to Nikolaus or Kaity. And Kaity is the assistant manager. She is awesome. And nice.

Cu
Review №29

Just finished up with Megan At your Bennington vt store she was awesome very attentive to my wants and needs I feel very fortunate to have her to help thank you

Ti
Review №30

My experience with Coral was informing and easy to understand. The time I was here was short and my questions were answered in a timely manner.

De
Review №31

Our experience today at Go Wireless store on main st in ennington has been nothing short of remarkable! The product and service knowledge by the folks was amazing. I would highly recommend this store and the store reps, specifically Seth and his supwervisor. THANK YOU

Ky
Review №32

Terrible service. They were also being very rude to my Dad and Mom while we were in the store looking for 2 phones. But then the worker was just giving us very bad service and made me and my family walk out of the store. And she gave us so much attitude that we couldnt stand it.

Si
Review №33

Coral is an amazing person at her job, Ive never had such good customer service before while dealing with phones, excellent job, she deserves a raise from what I see....thank you for the amazing service! I highly recommend other to visit this location

Da
Review №34

Mason was very helpful with setting up my new phone and explaining all extras. Would recommend to others.

sh
Review №35

Very good with knowledge of equipment. Definitely will recommend Mason and Coral for any new customers.

Vi
Review №36

Every issue solved quickly and to every detail. Nick and Seth are super easy to talk to and fun, almost makes the short wait time a shame.

Bo
Review №37

This company is a scam! They sent me 3 Bills one equaling out to be almost 900$ for a week and a half of service and told me I was on the unlimited plan for 60 a month the extra fees were just activation. I payed almost 600$ down in the store for my phone the service was the worse the sales team will tell you anything for a sale the manager is disrespectful and rude if you have a problem at this location dont expect it to be resolved I ended my contract with them with in the 14day policy because of how I was treated and the issue with not having service when corporate sent me back to the store for my money back the manager megan called the police and put a no trespassing on me because she knows she made an error and I called corporate did I mention they are not verizon they are a 3rd party selling verizon product?? All in all I have been dealing with corporate who has helped me resolve this issue do not go to this location on main st or the price chopper plaza location if you are trying to be treated in an ethical way. This company is a scam RUN RUN RUN!!!

Ca
Review №38

Sales people can really suck to work with sometimes but this store is really good. After talking with Nick Starks i can say that good customer service does still exist.

mi
Review №39

Coral did an job she was efficient and fantastic! Thanks again coral for helping me out

je
Review №40

Defiantly go for you wireless solutions Nick Starks was really informative provided me with all options so i could make a clear choice that worked best for me!!

St
Review №41

Very pleased with my service today, Coral was very helpful with explaining everything and setting up my new equipment.

An
Review №42

Mason and Coralwere brilliant, intelligent, kind, and helpful! Mason and coral put up with my frustration. They are the only reps i want to deal with at Verizon!

Lo
Review №43

Coral is super she always has been I specifically asked for her she knows her stuff very helpful

Ni
Review №44

Staff are knowledgeable, helped me with ALL of my problems, and got me out of AT&T with no problems. Loved the experience definitely getting my friends and family to come to the store. #Verizon #AT&TSucksThanks!

Ev
Review №45

I must show my appreciation to the crew at Verizon in Bennington next to Price Chopper. My husband and I are in our seventies and ignorant of computerize. Nick, Kaity, and Seth have patiently explained and taught us. Folllwed through on our problems and billing and solved our problems. I feel so comfortable going there and know I am getting the straight scoop. Thanks for having them available to us.

Ma
Review №46

Jessica was extremely helpful and friendly. Great service!

An
Review №47

Gowireless is amazing! I go there for all my wireless needs, Nick Starks helped me set up my, new phone and made my experience very plesant. Thanks goewireless!

De
Review №48

Seth is customer centered polite knowledgeable and helpfull in. Every step of the transaction.

Ma
Review №49

Brand new location in Bennington with LOTS of free parking, the latest equpiment, a great staff that helped us save money and get great deals!

Ry
Review №50

Willing to help you in anyway they can, very knowledgeable about the products.

ju
Review №51

Coral was comprehensive & patient in her explanations to me.

Jo
Review №52

Coral was awesome . showed us everything on our new phone. . she went above and beyond

Je
Review №53

People could be a bit nicer

Pa
Review №54

Complete sale until I found out there was no available case . I cancelled sale.

T
Review №55

Nicholas at Northside Dr was very helpful in fixing a couple of problems I was having

Ri
Review №56

Seth did a awesome job

Gr
Review №57

Excellent Kaity

Ka
Review №58

This store now has cell service!!!!!

Information
11 Photos
58 Comments
4.3 Rating
  • Address:214 Northside Dr #30, Bennington, VT 05201, United States
  • Site:https://www.gowireless.com/stores/vt/bennington/bennington-monument-plaza/?y_source=1_MzIyODMxMS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 802-440-3210
Categories
  • Internet service provider
  • Electronics store
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:11am–5pm
  • Sunday:10am–7pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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