user
Distinctive Wood Floors Inc
615 SE Glenwood Dr, Bend, OR 97702, United States
Appearance

Comments
Be
Review №1

I had a great experience from start to finish! Michael came to measure and give me an estimate - he was on time, professional, informative and highly knowledgeable about the issues that existed with my floors (previous owners tried to refinish them and it was a clear DIY job with multiple flubs). He explained the process, what to expect for how the floors would turn out, and provided a reasonable quote. Michael was able to fit me in on a schedule that worked with my availability and limited the time I had to spend out of the house (with the cat...challenging logistics for sure). I cant say enough positive things about this business - they earned themselves a huge fan with this project. The floors are gorgeous!The first photo is the before and the other two are the after, including the first step...the floors look new!

Se
Review №2

Mike did a great job on our floors. He refinished our maple and added some more for a seamless look. Mike was quick to respond to my questions and provided valuable information to help us make decisions about our floors. He was easy to get ahold of, reasonable and overall a good human. We would definitely work with him again!

Ja
Review №3

Amazing job refinishing our white oak floors… we were originally going to go dark, but when Michael came by to show us a sample he pointed out how beautiful they looked with an “invisible” coating. On time and super easy to work with!

Ma
Review №4

I highly recommend Michael Smith to anyone who wants to work with someone who is extremely responsive, does high quality work at a reasonable cost, and is polite, professional, friendly and punctual! Mike just refinished our Douglas Fir wood floors. They were discolored and faded. He brought them back to life again! The finish is eco-friendly, and looks gorgeous....its a beautiful, natural, matte finish. I cant stop staring at them! He has many years of experience, and knows exactly what kind of finish is right depending on the type of wood floor you have. He also gave us helpful tips on how to maintain our wood floors for many years to come!

Ga
Review №5

Distinctive Wood Floors is top notch! Mike and his team replaced about 1100 sqft of old flooring with beautiful 5 raw white oak which was finished in place. He does great quality work and his pricing was the best we could find. Mike really knows his stuff and I highly recommend him for any wood floor work you need done!

Pa
Review №6

Mike is very knowledgeable and did an amazing job on our new Hickory floors. Mike is certified and followed the correct installation protocol which we are sure will provide us with years of beautiful floors.Paul

Sa
Review №7

I highly recommend Michael Smith with Distinctive Wood Floors. He and his crew refinished old red oak floors, removed carpet and installed new hardwood floors upstairs. The floors are gorgeous and he went above and beyond to talk to us about stain, finish options etc. Mike stuck to the timeline he promised, which meant he worked late nights even around the Thanksgiving holiday. If you want a talented, professional and responsive person to take care of your hardwoods, choose Michael Smith!

An
Review №8

Mike and his crew did an excellent job on my original Fir floors from 1924. Mike is very professional and hardworking!

B
Review №9

Extremely happy with the results. Our1950s oak flooring needed refinishing, plus there was an area of older fir floor that needed total replacing. Mike purchased new oak shorts, pulled out the old fir, installed the new oak, then sanded and finished all. In the end, you cant tell where the 1950s oak floor blends into the brand new oak flooring.I highly recommend Mikes services if you need an old floor refinished. Thanks for the excellent job!

Je
Review №10

Very pleased. We had original floors refinished and new wood floor added. The floor appears completely seamless and you would never know one section was added before the other. They do beautiful work.

To
Review №11

I can’t say enough positives about Mike!Stuck to the schedule- We scheduled our floors months in advance. The material was delivered early to acclimate and Mike never wavered on the install date.Training- Mike knows his stuff! We had a difficult install. No problem. The new floor matches the existing floor 100%. The original install had all the problems he lists on his website. Cupping, gaps, swirling etc. Mike’s top of the line equipment and knowledge fixed everything.Product- Our finish is state of the art. Mike covered all of the types of finish. He is extremely knowledgeable about what is available.If you want a high quality product at a reasonable price call Mike today!Thanks Mike!

Ly
Review №12

We could not be happier with how our hardwood floors turned out. Michael is very knowledgeable, hardworking and cares about his craft, and the results speak for themselves. We would highly recommend him to anyone looking to install or refinish their hardwood floors. Beautiful work!

R
Review №13

STUNNING! I met Michael in Feb19. We talked for 45 minutes about wood, sanding equipment, methods, finishes... I new I was talking to an artist. Our walnut floors were just refinished this past week, and they are amazing. The previous finish managed to disguise the fact that they were even walnut. the finish Michael applied makes them look like they were finished with five coats of oil (just two though, and an awesome oil-based finish). My highest recommendation on his work, and equally great to work with. So... he will be starting on new hardwood flooring (hickory) in two upstairs bedrooms, in just a week!

Vi
Review №14

We had Michael refinish our hardwood floors, and have been very pleased with Michaels response rate, punctuality, tidiness of site, and the refinished floors look terrific, and all done at a reasonable rate.

Gr
Review №15

Distinctive Wood Floors is a great company you can put your trust in, and today that is rare. They did an exquisite job refinishing our hardwood floors and we could not be happier with the result. Mike, the owner, is highly trained and certified. He is knowledgeable and a true craftsman and artisan who takes obvious pride in his work. He walked us through choosing the perfect color and finish and we never felt pressured or stressed. The sanding and finish execution resulted in a consistent, beautiful look. Great care was taken to minimize dust and disruption in our home. The customer service was friendly, personalized, and professional and the experience from start fo finish was actually enjoyable. Best of all -- the floors are beyond gorgeous. Thanks, Mike!Grace and Tom

Ka
Review №16

Mike and crew did a great job on our wood flooring! He does great quality work, pricing is fair and work is efficient. He did our first wood flooring project 4 years ago (replacing carpet with wood) and recently did a beautiful job sanding and refinishing our kitchen/dining/living rooms. Highly recommended!

Tr
Review №17

Distinctive Wood Floors did an amazing job with our home repairs. Our wood floors look brand new. Michael made this a very smooth process from estimate to finish. He was very thorough and quick to respond to any emails or calls.

Jo
Review №18

Our family completed the third wood floor project in our home with Mike Smith at DISTINCTIVE WOOD FLOORS. We just did our master bedroom and stairs leading to the second floor. We highly recommend his craftsmanship, knowledge and competitive pricing. You won’t find a person to install or repair floors in Central Oregon with more concern or care for your project.

Da
Review №19

Did a great job on my older floors, and was responsive to all sorts of questions. Dang my floors look good now.

He
Review №20

A thousand square feet of perfection! Mike and his crew were skilled, knowledgeable, and efficient in installing our solid white oak floor. We couldnt be happier with the results and we can easily recommend Mike to do your high-end project for you. Rest assured that you will get exactly what you want from Distinctive and at an excellent price. Keep up the good work Mike and crew!!! A++++++++++

La
Review №21

My floors were destroyed from 25 years of rental turnover from people with large pets, and it was one of the first things I wanted to repair after moving into the home. I was super impressed with the professionalism and communication from bid to completion. The pricing was fair. I felt that I was informed of all my options and helped to make a good decision for what we wanted based on our lifestyle as active people with small children who want to really use our home. The floors turned out amazing! I feel educated on how to clean and maintain them and what is realistic. I have no reservations recommending this business to others.

Be
Review №22

My 16 year old maple floor was looking rather sad: dents, scratches, yellowing. After Mike and his crew refinished it, it looks brand new!! Communication was great and the work was done professionally and in a timely manner. I can tell Mike cares about the work he does. I am very happy with the results and highly recommend Distinctive Wood Floors.

Li
Review №23

Michael did a beautiful job with our floors, and it was no easy task. The original floors were a combo of yellowed hardwood and carpet. He pulled up the carpet, refinished the existing wood floor, and tied in the new wood with the old wood so well that it is difficult to see where the carpet was! We are really happy with the outcome. Not to mention that Michael is an all-around great guy. Super-friendly and incredibly knowledgable about wood flooring. Thank you for a great job, Michael!

Ju
Review №24

Mike did an incredible job with our floors. He removed carpet, installed new floors, and matched the new with existing floors. He refinished the old floors, leaving no evidence of new and old. He has a great eye for balance and beauty, helping us with color choices and ensuring the old floor fit with the new. When the job was completed, he cleaned up everything completely. Hes very efficient and communicated well during the whole process. His bid was lower than others and his work is amazing! We are happy to recommend Distinctive Wood Floors with 5 stars.

Er
Review №25

Mike is the greatest. Our family loved him and his work was top class. He turned our bedroom into a palace. 100% professional. So amazing with my kids asking him so many questions before/after the work. We will absolutely use Distinctive Wood Floors forever. Thank you!!!

Dr
Review №26

We contacted Mike Smith at Distinctive Wood Floors to match an old red oak floor and weave new flooring when remodeling our kitchen and family rooms. After weaving in new flooring and refinishing the floors everything looked new and matched perfectly. You could not tell the new floor from the old and the weave made the old wall lines disappear. Mike has a lot of experience and training, he worked with us to plan the conversion from carpet to hardwood flooring in three more rooms in our home. Mike is a hard worker, perfectionist and communicated about our job every step of the way. I highly recommend his service and will work with him on future projects.

Ti
Review №27

We called Mike after my brother recommended his work. We were leaving on vacation in less than three weeks and really wanted to have our floors refinished while we were gone. Mike quickly set up a time to come by and give us an estimate and happily he was able to accommodate our schedule. He was patient and took the time to explain the whole process to my wife and me. Distinctive Wood Floors is a very professional company that uses safe and superior products that create a lasting and durable finish. Our floors hadnt been touched since we built our home over 10 years ago and yet all the sun fading and grey water marks were removed. The floors actually look better than when they were brand new! We would definitely recommend Mike and Distinctive Wood Floors to anyone. You wont be disappointed!

Le
Review №28

Mike is our go-to flooring guy and has done an excellent job for us on more than one occasion. Mike always makes a point to understand our budget and goals, He has gone out of his way to deliver samples for review and consideration and his knowledge of the industry and its products has been critical in helping us make the right choices. He knows the industry, understands his customers and works quickly and efficiently. We have recommended Mike at every opportunity and will continue to do so. Use him--hes awesome!

An
Review №29

Mike was awesome. He walked me through his install/ finishing process and delivered on everything exactly the way he described. I highly recommend distinctive wood floors. I would work with them again in a minute.

Di
Review №30

We had Distinctive Flooring refinish the hardwood floor in the chancel of our church. The floor showed much abuse over the 25 years since installation. The service was very efficient and the floor now looks brand new. The price was very favorable compared to other bids received. We would certainly recommend them for other work.

Sc
Review №31

Mike refinished 30 year-old red oak and installed matching, new boards in our family room and kitchen. He did an excellent job and I would highly recommend his work. He was knowledgeable, fair in his pricing and provided craftsmanship and a beautiful end product. He blended old and new boards very well and did just what we requested. We will likely use him again. May 2016.We used Mike a second time to install a living room floor and match it to the family room / kitchen. Terrific work. Efficient, timely, professional, fair pricing, a craftsman. November 2016

Te
Review №32

Mike added and replaced some flooring pieces of our 21yr old maple flooring. It looks better than the original floor! We feel like we now have a fine piece of furniture as our flooring!! He even educated us on adding a fun addition to our floor, a Compass Medallion, which we LOVE !!!!!!!!!! Mike was always punctual, respectful, and we feel he is an expert in his field. 100% recommendation from us !!

Mi
Review №33

Highly recommended! Distinctive Wood Floors provided superior service - you couldnt ask for more responsive, reliable and friendly service. Mikes expertise is deep, and he is highly trained in the industrys best practices. His recommendations were superb, and the finished product really enhances the comfort and value of the home. Thank you, Mike!

St
Review №34

Mike refinished our original hardwood floors recently. My wife and I were very pleased with the entirety of the project from quote to completion. Mike is honest, hard working, friendly, and an obvious craftsman. The floors look great. The floors were done on schedule, despite a few boards he had to replace that we didnt know were bad until we removed the carpet. I wish all contractor jobs went this smoothly, and with such good results. I highly recommend!

Ke
Review №35

Mike has done two projects for us - installing engineered hardwood floors and refinishing original plank flooring. Both were done exceptionally well and look beautiful! I highly recommend him.👍

Ja
Review №36

My floors look AMAZING! I recommend him to everyone. He not only does quality work but is educated in a variety of finishes, which allowed me to make the best choice for me and my family. I will continue to use him for any future projects I have.

Pa
Review №37

Mike was great to work with. Lovely floors. All done in Oregon while we were in Washington.

Mi
Review №38

Mike was great to work with. He insists on doing things the right way and we appreciated that he wouldnt compromise anything on his standards. We wouldnt hesitate to use him again.

Ca
Review №39

Mike and I communicated via email and photos as I was 5,000 miles away while making the refinishing choices on my wood floor project. He nailed it and completed the project perfectly. I walked into exactly what I had wanted. He and his brother are a great team and did an awesome job.

Aa
Review №40

Our 60 year-old floors look fantastic. Mike was great about answering all our questions and explaining what the job involved. There was very little dust and the attention to detail shows. Would definitely recommend!

Sc
Review №41

Mike submitted an estimate and was more than competitive. Mike is very conscientious about his work. He completed the installation in a timely manner and did a great job. If I ever need hardwood flooring work done again Ill use Distinctive Wood Floors. Great job at a great price.

Wi
Review №42

Mike provided answers to all of our questions up front and worked at the job site each day, as a result the work product was excellent. I highly recommend Distinctive Wood Floors Inc.

Ji
Review №43

I highly recommend Michael at Distinctive Wood Floors for all your wood flooring needs. We had our hickory wood floor refinished and the results are even better than expected. Michael was great about getting back to us and his knowledge of the products and process were perfect. Thanks Michael for following up and delivering great service.

Pa
Review №44

As a remodeler and general contractor in Bend I work with many trades. I called Mike to help with a damaged floor. He replaced some old boards, perfectly matched the patch and beautifully finished the entire kitchen and dining room. A perfect job. He was timely and communicated well. He is a true professional.

Pe
Review №45

Great flooring company!Mike does beautiful work and provides the best customer service.He has done several jobs for us and each one was on time and on budget.Our first job he came through with a quote that was considerably lower than any of the others so we were wondering why. All concerns vanished as his high quality level of the craf was obvious!We would strongly recommend them to anyone.

St
Review №46

Mike refinished and replaced some damaged boards on our maple floors our kitchen and did an excellent job. He is very knowledgeable, professional and the work was reasonably priced. Our floors are BEAUTIFUL.

Pa
Review №47

The Five Stars address communication/customer service , timeliness, fair pricing, long lasting process and product, expertise and knowledge and exemplary satisfaction. We had old floors, extended new to a previously carpeted area and the whole job is seamless and exactly what we wanted for the finished look.

Da
Review №48

Mike and his team had their work cut out for them with our project. We wanted to refinish our existing maple floor and extend them into the family room which previously had carpet. Unfortunately, the original mill that our floors came from was out of business and Mike needed to source as close of a match as possible form another distributor. One the new area was installed, the match was not great. The new wood had significantly more character than the existing. To make it right, Mike ordered wood to replace parts of the existing floor so that it had the same look throughout. The distributor messed up the order 3 times and Mike ended up driving to Portland from Bend to get the wood himself. Overall, the floors turned out great.

Do
Review №49

Originally we had Mike add oak hardwood floors to our dining and hall areas. We were extremely happy with the outcome. Recently he added several hundred sq feet more to adjoining living and bedrooms. He was able to match up the color and finish without refinishing the old rooms.We are very happy with Distinctive Hardwood floors and would recommend Mike for any flooring project.Mike was also able to schedule the whole project during our vacation. He worked overtime to get it done before we returned. We couldnt be happier.

Sa
Review №50

We are so happy with the floors Mike put in. He is professional, skilled, and easy to work with. Highly recommend.

Ar
Review №51

Mike refinished our hardwood floors and did an excellent job. He was punctual, knowledgeable, professional and the work was reasonably priced.

Jo
Review №52

Outstanding service, shows up on time, excellent work. Couldnt be happier.

Information
49 Photos
52 Comments
5 Rating
  • Address:615 SE Glenwood Dr, Bend, OR 97702, United States
  • Site:https://www.bendhardwoodflooring.com/
  • Phone:+1 541-887-0140
Categories
  • Wood floor installation service
  • Floor refinishing service
  • Flooring contractor
  • Wood floor refinishing service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Similar organizations