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Premier Nursery
5050 US-377, Benbrook, TX 76116, United States
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Ti
Review №1

We received some of the best customer service ever here. The three gentlemen that helped us pick out the perfect plant were dedicated to providing great customer service. Much appreciated!

mi
Review №2

Beautiful plants and great selection. Maybe it was my blue jeans and t-shirt, but the cashier needed to tell me how much the Japanese Maple were when I asked where they were. Its not WHAT she said, but the manner in which she said it that was so damn insulting. Attitude check needed. Perhaps if the employees are having a bad day, take them off the customer facing positions and give them a more therapeutic job that day? Just a suggestion.

Mi
Review №3

I was sent to find hibiscus plants for my father and I didn’t even know what one looked like. Kate, the manager, found me and guided me to what I was looking for. I am not someone who knows anything about plants, and usually kills them, so I needed a lot of help. I was sending pics to my husband to verify and texting to ask if I had what I was looking for. Kate kept coming back to check on me. When I had made up my mind, she rallied the troops and challenged them to find the nicest one with buds still on them. After that I had other things I needed and she patiently directed me to the best options. Finally I wanted a hanging plant for me. Since I had already told her my lack of skills in this area, she helped my chose wisely. She was amazing and we even bonded over the fact that she was prior military and my family has many that have served. Also there was a young man, sorry I do not remember his name, but he had red hair. He was very respectful and carefully put everything in my car.I had such a positive experience that I will go back there again. I highly recommend Kate and her staff to assist with any gardening needs. They were so nice and I appreciated all of the time they spent with me.

Mi
Review №4

If you are headed here for sod be prepared to pay a HIGH price!!! They have employees who will dent your vehicle with the forklift and not say a thing! Then the owner wont even contact you or offer to pay SOMETHING for the damage HIS careless employee did!! $130 worth of sod cost me $530!!! STAY AWAY FROM HERE!!!!!

vi
Review №5

Lily was very knowledgable and helpful. I think your snapdragons are overpriced. They are twice the price as Plantus. I wish you carried Miracle Grow Potting Soil. I use a lot and have to make a second trip somewhere else for the soil.

Be
Review №6

The facility was very clean and organized; and the prices were reasonable considering the quality. The red headed girl was very knowledgeable and accommodating in helping meet my needs.

Ga
Review №7

Lots of options, plants, flowers of all kinds to spruce up your planters.. Kait was a great help and a gem of a person working there. I will be back soon

Je
Review №8

Wonderful place!!! Beautiful trees !!! Very friendly staff greeted us quickly. Found our tree that ended up being half off . They had us loaded up and on our way home in minutes. We Highly recommend. We will be back next year.

St
Review №9

Love this place. Knowledgable employees and good service.

RS
Review №10

Ive seen other nurserys way better, bigger & friendlier like Covington landscape& nurser, BloomingColorsNursery, First young cashier guy was not polite ,there prices are sometimes misleading & expensive .

Do
Review №11

Friendly staff and very good selection.

Mi
Review №12

Great pricing, selection, and friendly employees

Ri
Review №13

Now that Mava, nor Harold have a hand in the 377 location it REALLY shows.Have plenty of cash to spend, walked and picked out my plants for 15-25 min......Not one person approached me.This store needs T.L.C. where is Kevin when you need him.None of the old team that made this place the hot spot it was.

Th
Review №14

Very helpful to our business.

Je
Review №15

Great place to shop as Senior on a Tuesday

Ha
Review №16

My wife and i visited for the first time to buy a tree for the back patio. We walked around looking at trees then started looking at flowers in the green house. A guy came screaming at the top of his lungs, literally the first person to greet us, you can be back here. No signs posted at all how do we know what not to look at in a nursery? We left instantly, and he started laughing with a co worker about telling us to leave. How do you keep customers with such poor customer service?

Jo
Review №17

This place is great. The prices were way better than Calloways, and they actually had more selection and variety. Their staff actually said hi to me and were offering to help me pick stuff out. They were very knowledgeable and so polite. I will be returning here for sure.

Bi
Review №18

They always seem to have whats we are looking for..good prices..

Br
Review №19

I called the store needing tree care advice on my young tree. The lady who took my call quickly gathered my lack of experience and took charge of the conversation answering questions I would not have known to ask. I left the call knowing they will handle all my nursery needs from now on and feel confident the knowledge and passion i experienced over the phone will be on display in the store too. Thank you for all the help Tanya.

Mi
Review №20

My grandfather, a retired USMC veteran with two tours in Vietnam went in to the store a couple of days ago. He has been a loyal customer for years, and like most times he goes, spent a good amount of money. He pulled around to the back to get dirt loaded into his car. My 78 year old grandfather waited several minutes for an employee to assist him. He beeped his horn to get the attention of an employee when the owner stormed out and began yelling at my grandfather. This owner turned out to be a manager. Said employee stated he was busy in the front and my grandpa could have waited. He started throwing bags of dirt in the trunk and car without checking if the bags were sealed. After several attempts of my grandfather asking this scum to check the bags, the guy yelled more at my grandfather stating he was busy and really didnt have time for this. I hope to find out who this manager is and would like to meet up with him. How dare he talk to a veteran like that. Talk to this veteran that way. Please.

TJ
Review №21

The benbrook store is awesome. They have new management. I went there a year ago and just went back on 03-19-2019 it was so awesome. Great selection and awesome staff!!

Go
Review №22

Good prices but fake. They say a 3 gallon rose is 50 bucks but on sale for half off. No one seems to want to help. It seems you are a distraction or pestering them. They are always last on my list.

Ka
Review №23

Just purchased a beautiful wax myrtle for 75% off and they are going fast. I love everything we have purchased here, everything is very good quality!

Ja
Review №24

I purchased sod this past weekend and I have never experienced more unhappiness at a workplace in my life. While they have great selections I would never go back there because of how mean the staff was to one another. Maybe this isnt the typical atmosphere of the nursery?

Ol
Review №25

Wonderful, courteous, friendly and excellent customer service! Beautiful plants , flowers etc. Definitely recommend

Am
Review №26

Weve purchased several hundreds of dollars in plants from Premier Nursery during this season alone, and they have been very nice. This review has nothing to do with the quality of the plants, but rather the quality of the staff. They almost behave as if they are being bothered and inconvenienced. My cashier today was both sassy and disrespectful (my receipt says Nick), all because I couldnt remember what color bag my potting soil came in. He continued to be argumentative even after I went and found a bag outside and gave him the exact name! This is not customary treatment at Calloways Nursery or Archies Gardenland. So sad this is tolerated!

Ki
Review №27

Good place to buy beautiful plants my old step father still works here Kenny so if ask me best place ever

Ma
Review №28

Great local nursery with knowledgeable staff. Check their coupons online. They always have deals going.

Ma
Review №29

Holy high prices Batman. Won’t be going back everything was way overpriced. Selection was good but dear lord it’s expensive.

Fl
Review №30

Wonderful sprayed white Christmas trees. Very nice people.

Lo
Review №31

I bought sod on Saturday and it’s still green I went back on Wednesday and got more two days later the newest sod is dying brown call plant shed they tell me sorry no guarantee no refund so be careful

Ma
Review №32

Always a great selection of healthy plants. Knowledgeable staff that are very helpful

Je
Review №33

Once again Tony called me for a interview with a rude tone, and I quickly reminded him how he treated me when I handed in the application. He still stands by him saying early bird get the worm and walked away. It wasnt until I asked if hes the owner or the manager that I need to speak to the owner and he HUNG UP ON ME! DO NOT SHOP HERE AND DEFINITELY DO NOT WORK HERE!!!! theres reason he now hiring sign has been out for months! Stay away!!!

Do
Review №34

Selection and cost.

Sh
Review №35

Knew exactly what i wanted and where it was. All plants looked very good and healthy. Will definately go back.

Br
Review №36

They have a good selection of plants and knowledgeable staff. Always helpful and friendly.

Gr
Review №37

Extremely helpful staff. Friendly and great prices.

Ka
Review №38

Do you have aloe plants, please answer and i will give u 5 stars :))

Ma
Review №39

Great selection of trees, flowers, bushes, and more. A little confusing exit the first time, but I enjoy going here for my gardening needs.

Mi
Review №40

I really like this nursery they always have cheap prices for some plants. I always come here.

An
Review №41

Nice place with great people.

Mi
Review №42

Nice nursery with good prices, people. Wish their Hulen St. location was still open, though.

Ri
Review №43

Good prices and selection and helpful staff

JB
Review №44

Poor website. Hard to navigate. Didnt find what I was looking for.

Ch
Review №45

Good service, good quality products.

Li
Review №46

Great place to find a Christmas tree!

Da
Review №47

Great customer service

C
Review №48

Expect a smart ass answer when you ask a question and very little productive help if you come here.

Ma
Review №49

I called to make sure they had a 30gal. Live Oak or Bur Oak and they said they had 2. When I got here, they didnt have ANYTHING. Big waste of time!

Ri
Review №50

Nice folks nice plants

Ja
Review №51

Plants are kinda pricey and not a very large selection.

Ca
Review №52

I asked if they had a certain kind of bush and the answer was we only have 3 people working here!! Thats not what I asked.!!

Wa
Review №53

Good inventory and pricing

jo
Review №54

Awesome

JU
Review №55

Love it

tw
Review №56

San miguel church

Information
45 Photos
56 Comments
4 Rating
  • Address:5050 US-377, Benbrook, TX 76116, United States
  • Site:https://www.premier-nursery.com/
  • Phone:+1 817-244-2109
Categories
  • Tree service
  • Plant nursery
  • Garden center
  • Wholesale plant nursery
Working hours
  • Monday:10am–8pm
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:9am–8pm
  • Friday:9am–8pm
  • Saturday:10am–6pm
  • Sunday:10am–8pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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