user
H&H TOWING
11337 Old Baltimore Pike, Beltsville, MD 20705, United States
Appearance
H&H TOWING

Comments
Ch
Review β„–1

My car battery died while I was shopping. I contacted Geico, they dispatched H & H Towing immediately. I was given an eta of 1 hour, however the technician, Ravi, arrived approximately 20 minutes later! He was excellent, provided great customer service and even advised me on how to best upkeep with my new battery! I highly recommend this company and especially Ravi for service! Ladies- he’s great to look at on the eye tooπŸ™ƒ

Jr
Review β„–2

Ahmad had excellent customer service. He went above and beyond to assist me with my vehicle. Highly recommend for towing service.

An
Review β„–3

I’ve been waiting on the side of the road for four hours No one has called me I had to cancel tow

Ja
Review β„–4

Ravi was very courteous and professional. He came quickly and handled my vehicle with care.

CM
Review β„–5

Ravi was exceptionally helpful when my flat tire. He arrived in a decent amount of time. He very professional and I recommend H&H towing!!

Ta
Review β„–6

Excelllent service. Came right away and assessed the problema and charged my battery. It was good to have a female technician and she was great! Totally recommend.

Ma
Review β„–7

My driver was professional and courteous. The only issue is that I requested to use the bathroom and the guy in the office took me to the bathroom the drivers use. I cannot describe the disgust. I cannot believe that this company has people that clean yet the bathroom for the employees look worst that a trucker stop bathroom in the most remote town. Take care of your employees by having basic necessities as clean for them as the one in the office for the employees who use the phone. Thats how you build loyalty and your brand.

Mi
Review β„–8

After a long day out and about, I got in my car a little after 6pm and it would not start. My insurance company sent out H & H Towing in Beltsville to assist me. I was told they would arrive at my destination in 60 minutes and to my surprised, they arrived in 20 minutes. When they arrived, I was not with my car however, they contacted me and informed me that would wait for me to return to my car. Needless to say, I was very shocked by their response as most tow companies, would have left.The two gentlemen who towed my car to the Mercedes Dealership in Bethesda, introduced themselves and I noticed that they were very polite and presented themselves as professionals. They carefully secured my car as I watched them and before leaving, they did a 360-degree security check to ensure the car was secure. They also informed me that dealership would contact me the next morning to let me know, they had my car; and they did. Thanks H & H Towing for the courteous, professional and awesome service your company provided to me.

at
Review β„–9

I wanted to take my time and write this. My car which is my pride and joy...my dream car...got me stranded at the local gym parking lot. After calling around, my insurance company put me in touch with H&H towing. The first driver called me and was very helpful and professional! He realized what kind of car I was driving and we came to the conclusion that a flatbed was not ideal. He recommended I call back H&H and they will arrange to have a different truck with a rear dolly come tow me. I am so happy with this recommendation! My car is a low with an all wheel drive system (it’s a GTR)...the drivers didn’t want to risk damage to the transmission. I then got a call from Devon, who is probably the best driver I have ever experienced! He was warm hearted and very understanding. He took his time with my car, and was very very attentive and careful! His expertise and his energetic personality lightened my day! Especially after being stranded in the cold!!! When he came it was like a friend coming to help me out! He continues to reassure me and my car’s safety. He explained the dash cameras and GPS he has on the truck to make sure that nothing will happen to my car during the tow. He gave me his car, and proudly represented the H&H company. He told me how long it would approximately take to arrive to the dealer drop off. He even went as far as face timing me as soon as he got to the dealer and showed me the successfully car/key drop off!!! If that is not excellent customer service...I don’t know what is!!! I thanked him a million times, and I even called the H&H company to talk to someone about how satisfied I was. I called and spoke with AJ, who also was very courteous and knowledgeable! This guy KNOWS cars!!! We had a great conversation. Honestly, if I ever needed a tow or a hand again, I couldn’t see myself using anyone else besides H&H and Devon for the service. They will treat you like family!

Jo
Review β„–10

Danny help fixed a issue that was caused by employee and fixed the problem even his Manager under him was very rude. Thabk you Danny

si
Review β„–11

Ravi was very friendly and professional. He towed my car from the highway. Ravi did an amazing job - highly recommended! πŸ‘

Mi
Review β„–12

After a long day at work, I jumped in my car a little after 6pm and it would not start. I contacted my insurance company sent out H & H Towing in Beltsville, MD to assist me. I was told they would arrive at my destination in Riverdale in 60 minutes and to my surprised, they arrived in 20 minutes. When they arrived, I was not with my car given the time I was told they would arrive however, they contacted me and informed me that would wait for me to return to my car. Needless to say, I was very shocked by their response as most tow companies, would have left.The two gentlemen who towed my car to the Mercedes Dealership in Bethesda, introduced themselves and I noticed that they were very polite and presented themselves as professionals. They carefully secured my car as I watched them and before leaving, they did a 360-degree security check to ensure my car was secure. They also informed me that dealership would contact me the next morning to let me know, they had my car; and they did. Thanks H & H Towing for the courteous, professional and awesome service your company provided to me. I sincerely appreciate it.

Ja
Review β„–13

Ravi was awesome! Came out very quick to help me tow my car, and very friendly and professional. I highly recommend 100%

Ma
Review β„–14

Ravi was very helpful in taking care of my vehicle. It was a difficult situation that took some time, but I was very pleased with how he handled it and got it to the collision center safely.Thanks Ravi!!

Sh
Review β„–15

Ravi have very good service really helped me in a bind when no one else could tow my car out of a tight fitting garage and very accommodating in a difficult position. He was also very knowledgeable in what my car needed to be properly towed. Awesome service.

Jo
Review β„–16

They were able to get a truck over and replace my battery within an hour for the cost of a garage!Highly recommended.

Ja
Review β„–17

Rahman Khalid showed up quickly with the right equipment and expertise to tow my 2018 VW Golf R safely and correctly. He brought some wooden planks to place under the tires to raise the car in order not to scrape the bumper lip or diffuser against the flatbed and guided me as I drove the car up the bed. The first driver that was called (from another company) was inexperienced and unable to do the job right so I had to leave the car overnight in the parking lot of Autozone. For Rahman, it was no problem and I was relieved to have someone like him handle my tow.

Jo
Review β„–18

Posted by mistake, this was not the service I used.

Nn
Review β„–19

Ravi was absolutely! Great! Very friendly, arrived quickly and was very careful both. With my vehicle and the pavement of my neighborhood. 10/10 would recommend πŸ™πŸΎ

Ni
Review β„–20

Great people. Got it goin on!!!

An
Review β„–21

Ravi and Jaswinder came out to pick up my car that all 4 wheels were stolen. They were quick and courteous! They both had great personalities and were awesome to work with, even in a bad situation. I hope I dont need to have a tow again, but if I do, I would definitely choose them!!

My
Review β„–22

My driver was Ravi he was excellent and very helpful

Ch
Review β„–23

Words cannot express how wonderful this tow company is. If it wasnt for their generosity my driver would not have made it back to Fredericksburg when he was stranded in Beltsville. I would recommend this company to all of my family, friends and whoever is looking for a tow company in this area. If I could give you 100 stars and shout it from the rooftop how amazing you are I would. Thank you so much for your help today.

Sa
Review β„–24

Derrick exemplified what it truly means to exercise true customer service...he went above and. Beyond the call of duty to ensure my process was an easy trAnsitiion ....he has truly exercised true customer service and made my experience a stress free one... thank you Derrick

Is
Review β„–25

Rabi was fast and did a great job.

ma
Review β„–26

Rabi was very professional and punctual. Good quality work

Ca
Review β„–27

I cant recommend to hire this company at all. I called them asking them for their service, I work for an apartment complex and I wanted to hire them to work for us, and when I told the owner where we were located, his expression was … I dont like that area... and he sounded very arrogant and not professional at all. Then when I told him he should be more professional and not act so rude, he said have a nice day.. in a rude expression, and hanged up the phone on me, I think it was unacceptable, and if they will act like that, I dont want to do any business with them. For his information, our property is a very nice one, beautiful and any company would like to work for us. He missed a good one.

Ti
Review β„–28

Ravi is the driver of this towing truck company and he has a good customer service and also the truck is very clean. Again good driver as well.

Lu
Review β„–29

Waleed was awesome! He was very nice , pleasant and very skilled. He made an unpleasant and inconvenient situation very manageable. Would highly recommend H&H towing. Best price and best service!

Wi
Review β„–30

Masood towed my car on a sweltering day when it had sprung a coolant leak. He was friendly, professional, courteous, and something of a wizard as he backed his tow truck into the cramped parking lot of my mechanic. As much as any towing situation could be considered a pleasure, this was a pleasure.

Da
Review β„–31

Ravi was awesome. Arrived very quickly and my car was at the shop in no time. Thank you Ravi!

Ja
Review β„–32

My Car fob got disconnected from my car so it wouldn’t start. Wally cane to the rescue and saved me a lot of money and time. He was very knowledgeable and able to connect the fob back to the car. He offered to help if I had any additional problems. If I do, I will be reaching out to him again!

na
Review β„–33

Great service. The driver Waleed called me to let me know when I could expect him. He was willing to drive me and the car thirty minutes away to get my car to the repair center near my home.

Le
Review β„–34

Great and fast service, Ravi was there very quick. I was stuck on the side of the highway in a very dangerous location and was very happy I didn’t have to wait long.

sh
Review β„–35

Professional driver was sent out to the scene to take my car out from the ditch and took it to their yard and offer me a water and also let me sit in their office till my wife arrive at their lot. Staff was very freindly and I’ll be using them every single time I need service. Very good service

Ja
Review β„–36

AJ provided outstanding service to me when my car got into a accident. He gave me a ride home and then provided and recommended a good body shop where my car can be repaired at. I highly recommend everyone to call H&H towing

Ch
Review β„–37

Ravi was really nice and respectful & went out of his way. Two other tow companies tried and could not get it out of the tight spot it was in but Ravi got it out!

Ch
Review β„–38

Absolutely the worst experience I have ever had with a towing company. I would go negative stars if I were able to. Boarder line fraud alert.

Ri
Review β„–39

I had an excellent experience with Waleed from H&H Towing. When my motorcycle broke down, my insurance company contacted two towing companies and after waiting for a while for each, they called to cancel. H&H Towing showed up quickly and towed me home. There was no damage to my motorcycle and Waleed was very professional and worked quickly.

Ti
Review β„–40

Waleed was amazing showed me some new things about towing. Will definitely use H &H towing again. Perfect Job.

Om
Review β„–41

The best towing company in the DMV area. They have towed my cars many time. They always give the best price and best service. Fully recommend H&H towing for any towing service.

Da
Review β„–42

Awesome and Top notch! Recommended by Geico Road Service. Came early and solved the problem with speed and skill.

Sa
Review β„–43

I had a problem with my car and Waleed was sent to resolve the issue. He turned out to be an angel for me in the middle of the night. His service was beyond & above and I highly recommend him.I gave him all the stars in the world. Thank you Waleed for your service. Great job.

Ko
Review β„–44

πŸ‘

sa
Review β„–45

Waleed was courteous, professional, and very helpful. He even suggestedto us a great place to have our Cadillacrepaired. Great job, Waleed.

De
Review β„–46

I received excellent service from Tow truck driver Waleed .He is an asset to your business!

ka
Review β„–47

This company is fantastic, Also their response is awesome!

bo
Review β„–48

Did not arrive at the estimated time. 45 minutes late. But staff was friendly. Will not use again. When I pay for a service I As to get what was promised with that service. As they expect to get paid.

ch
Review β„–49

Elio was fast and super courteous great service.

af
Review β„–50

I was very satisfied with waleed service . Showed up on time and was quick service .

sh
Review β„–51

H&H towing is life saver very responsible staff they make sure if i am in safe location and they called me if my towing service was good very good staffThank you

Mi
Review β„–52

Price gouging at its finest!! Not good if you need roadside assistance and are desperate. They will take advantage. 200 bucks for a battery? 90 bucks for labor?? ARE YOU KIDDING ME!!!

Ju
Review β„–53

Ravi GREAT customer service

Fa
Review β„–54

Best towing service i would highly recommend

Cy
Review β„–55

Ravi was very helpful and professional

Fi
Review β„–56

Excellent service. Thanks Bill.

Wa
Review β„–57

One of the best management...

Pe
Review β„–58

They are great!!!

Ke
Review β„–59

Ravi was awesome! He came fast and took his time getting my car out of a ditch with no damage. Would definitely call them again. Practically saved my car.

Information
3 Photos
59 Comments
4.5 Rating
  • Address:11337 Old Baltimore Pike, Beltsville, MD 20705, United States
  • Phone:+1 240-688-2878
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Similar organizations