Was visiting the hotel recently and was told that this Sheraton was being taken over by new management and it is being converted from a Sheraton to a Wyndham Brand Hotel. Should be even nicer once the changes are done. Seems that CoViD is a big influence on total staffing as I had to wait a bit longer than normal to be shown a meeting room - no biggie since it is what it is at this time.

The worst possible Sheraton I’ve been to. The worst services, no breakfast, terrible rooms the TVs are outdated. I highly suggest if you only want to spend one night.

I was expecting nice SHERATON but it was not. It was very old. Bathroom was old, TV was old and everything was old. 1 bottle of Gatorade was $4. Should’ve chosen another hotel.

2 stars and only because the staff was friendly. I understand that these are not normal times, BUT when you clean a room for a new guest, you should AT LEAST make an effort. I know the cleaning staff didnt because I found actual dollar bills under the pull-out couch, cant make that up. No bedding for the pull-out, had to call at midnight to get some, but they did come promptly.

I travel for work and Ive stayed at this location multiple times. The front desk staff our very professional and friendly. Quite hotel with clean rooms, and reasonable prices!

The tv is the worst... The fridge is really nice... Your ice doesnt melt even oversight... Ppl are friendly at the front... Coffee is hot in the morning but at night is cold as its not replaced.

Enjoyed the stay, clean rooms and lobby and the staff was very friendly.

I booked my room online for them to say I have to pay 75$ for a deposit and that Ill get it back once we check but it only depends on our bank. So my husband took pictures of the room and the lady quickly said shell put us in another room but havent yet ... All of know is that they better give my 75$ back because Im not even going to use their covers I have my own !!!

Everything was good except the television service analog TV.. really now there are 10 digital channels 5 of which were sports.

For a Sheraton it was below par. Customer service was outstanding but the hotels infastructure was deteriorating fast. The rooms were not kept up either.

We had our wedding reception there. Beautiful size rooms for cocktail hour and the main event. Our guests enjoyed themselves.

Awesome customer service. I’ve stayed here about 5 times and they are always excellent. The guy at the front desk I believe his name is William he’s honestly the reason I’ve stayed there more than once. I once left my glasses the cleaning staff made sure to put them at the front desk with sanitizing wipes and a little note. I definitely recommend!

Place is very basic, TV does not work, they have not made the switch to digital... no food at hotel etc

I am a COVID crisis response nurse new to the area to help with the increased need at a local hospital due to the pandemic. I work night shift and came to the Sharaton asking if I could have a room for a couple days with a check in and check out time that would accommodate a night-shift nurse schedule. I was told I could not be helped and if I required a room to sleep during the day I would not be able to then check out and would have to pay full price for the whole next night even after I “checked out”. The front desk called the manager to see if anything could be done for me and the answer was a very straightforward No. I left, tired and exhausted after a 13 hour night shift, and went to a neighboring hotel. At the neighboring hotel they were not only immediately willing to work with my backwards schedule offering a day rate for my overlapping time, but even offered me a crisis healthcare responder discount. If you are looking for a place to stay that is accommodating of its guests or is at all in service to supporting the community, I would go running from the Sheraton. At a time when nurses are traveling to respond to community needs, and hotels have face mask and be safe signs posted every 6 feet, it is particularly disappointing to see that in practice, they are not taking these things to heart or in support of healthcare workers and the community they serve.

Delicious hot breakfast, with a smile, included in room rate. Helpful, friendly front desk staff. Meticulously clean bathroom in room, and in lobby. Dated rooms that seem a little “tired,” in that some things (such as the bed) are needing replacement. Convenient to UM campus, less than 15 minute drive. Steps from a grocery store, which is nice, too. Overall, I’m a VERY happy customer!

This one of my favorite hotels to get away to. Its very clean and its right off 95 so you can head to Baltimore or D.C. The staff is always friendly and they acknowledge you when you are a member and thank you. The food is good at the restaurant they have at the hotel. You definitely can relax here

Excellent hotel for the price I paid ($77 per night). Stayed there over the weekend and was very comfortable in the Queen room. Very professional staff. The hotel is pet-friendly with no extra fee! However (and I like this a lot), you do have to sign a pet waiver that makes you responsible for your animals behavior. Some minor nitpicky complaints (pillows were too soft for me and the bed was a bit on the firm side) and the only major complaint is that there were some shady clientele there on Saturday night complaining that someone else in the hotel mightve had a gun. Didnt hear much about it past the front desk, though, and the rest of that night was peaceful for us. Something like that really isnt the fault of the hotel.The rooms are a little oddly shaped. Mine was triangular and the TV was a little hard to see. Its got a nice look to it overall, though. There is plenty of space in said rooms. The gym IS OPEN with permission from the front desk. At the moment theyre allowing one guest in there at a time. Due to COVID, the restaurant is closed and theyre not offering any meals but there is a large strip mall across the highway with plenty of options. Easy access to DC and the surrounding towns. Will most likely stay here again next time Im in the area.

The Sheraton was not clean. The toilet seat was old and all scratch up like someone clean it with steel wool. You couldnt much on the TV that was blocked and if you wanted to see the local channels that non existence. I wouldnt recommend this hotel to know one.

The hotel dubs itself a pet friendly hotel. When I arrived the registration staff was very polite and helpful. When I went to the room, the AC was not working. I called down to the front desk and after an hour a workman came up, but he refused to come into the room because I had dogs in the room.Update: I appreciate the response from the management, but to be clear, I had the dogs on leashes and offered to lock them in the bathroom. The management implies that they were running freely around and this just is not true, therefore the hotel may tolerate pets, but I would not consider it pet friendly.

Did an overnight doing a p/u in DC to NJ not bad, the wall heater unit to loud for me.

Worst hotel that I have ever encountered. Very unprofessional staff and management. I am still waiting for a call back from a manager. I checked in on 11/14 to check out on 11/15. Check out is 12pm but housekeeping came to my door at 8am stating that it was checkout time. While leaving I looked at my watch and it was only 8:20am. I asked at the front desk what time was checkout and she stated 12pm. No manager was available to speak with me so I left my contact information after waiting an hour for someone to speak to me. In addition to staffing issues BOBBY in Accounting should NOT represent the SHERATON BRAND AT ALL! This is WORSE SHERATON ON EARTH!

Check in was easy, room service prices were practical, yet we had mold in our room. We originally had a king, yet changed our floor; which changed our to a double bed. Everything was fine until the bed we chose to sleep in had a lipstick stain on the sheets as if someone had slept in the bed before we got there and housekeeping just never changed it. That was the 1 thing that really turned us off to the hotel.Housekeeping seemed slow, unavailable, or items were not in stock when we requested them. Overall, we would not recommend anyone staying here considering the lack of cleanliness.

I don’t know why there are many negative reviews. It is not a 5 stars hotel. So i give it 3. The lobby is not for business social. Sit is a boring hotel located off the highway.The amc theater is a walk which is nice. There is no restaurant nearby.

Hotel is good the hotel is in good location the hotel is in America the owner is kind the hotel is servicing many facilities the hotel is in good location owner is good the service is good the owner is respecting the service team members the owner is keeping them in good service who are giving service

Our initial room had a leaking AC unit, we then were moved to another room. This room had blood on the sheets, stains everywhere, bodily fluids in the shower, the toilet had stains on it, and BLACK MOLD coming out of the AC unit. We had a two night stay here and ended up leaving after the first night and drove 9 hours home after getting no sleep. And to top it off, the hotel was allowing groups of people walk around with no masks on.

Price, staff, services, room was all amazing. Rooms were spacious and very clean. Hot breakfast buffet was good the only thing is we got there around 9am for breakfast and the eggs and potatoes were cold. Nice small pool and fitness center. No pet fee.

Original room was 508 where the TV reception was poor, black stains on linen, & ice machine on 5th floor was broken. Complained about the room at front desk and was switched to room 712. This room had a very small fridge & microwave but the previous room did not, so I accepted the change without checking the linen. Huge mistake! Make-up stains on linen, burnt cigarette patterns on linen, trash inside bible & trash from previous guest in trash can! For the amount of money paid on this room ($800 for 5 days) & expecting a certain class from The Marriott/Sheraton this is a grave disappointment. I hate the broken ice machines on every other floor, I hate the filth, & I cannot wait to depart on Friday. I pray that nothing bites or infects me here. Very, very poor.....

I had recently stayed at this Sheraton property for one night so that I would continue my drive into DC for the busy weekend. I’m glad I picked this property because every dollar was worth it for a relaxed night’s sleep in an upgraded room. (I was upgraded thanks to my loyalty programme tier.)I had been upgraded to a one king, one sofa bed executive suite. The room was well-kept and the design was simple yet elegant.The breakfast at the property lounge was pretty simple and pretty good.Recommended for business travelers!

Not bad! The location is right off the highway but there’s very little noise. Plenty of parking and the area feels safe. The front desk staff is very friendly and the rooms are spacious and very clean. My room was a little hot when I first arrived but after having the air on for a few hours it cooled down. There’s plenty of food in the area, and there’s an AMC in the same parking lot which is very convenient. The hotel is quiet and it has a nice fitness center.

Rooms are old no napkins provided only had 2 towels

They gave our bridal suites away! They messed our WHOLE wedding weekend up! We had to run around looking for bridal suites the day before our damn wedding but they made sure that they kept all of our guests (who are also filing a complaint as well) our bridal party was HIGHLY UPSET that they were in different hotels then us which made it SO DIFFICULT FOR MY WEDDING DAY! Then Camilla Rodriguez had the NERVE to say that they sent a link to reserve our rooms which we NEVER received! And not only that if we went there to reserve rooms why did we need to click a link when she said everything was good to go they did EVERYTHING FOR the bridal party but the MOST IMPORTANT PEOPLE they just threw dirt on us! This is NOT the last they will hear from Dr John Hart and MRS. HART!

The conference room was nice. We also had food catered by the friendly hotel staff. The food was pretty good. The salmon and chicken were great. The plantains...not so much. All in all, a good time.

This motel is not new, but has been well maintained and has been renovated. It was very clean. The staff members were helpful and very friendly. The motel shuttle was very efficient with drop off and pick up to the metro. The drivers were very friendly and helpful as well. It is not very close to D.C. Though and there were several metro stops before arriving at common tourist attractions.

Clean, good price and friendly staff. No complaints.

Was unaware that Hotel was dog friendly, had a dog across from my room that would not stop barking, called front desk and was immediately moved and upgraded. Great customer service.

Stayed for 7 nights. Great room, great value. It was perfect for our stay. Awesome and friendly staff at front desk. They have a courtesy shuttle within a 5 mile radius or to the metro station. The drivers Rodell and Noel were awesome, friendly and informative.

Great hotel. I cannot say enough. The staff was awesome, from the front desk to the cleaning staff and the club lounge staff member were all awesome. The hotel is clean, the rooms were also clean. The first room i stayed in was small and it was obvious due to the furniture looking like it was akwardly placed. My second room however, was great. Very spacious, nice bed, nice bathroom. Club lounge was very nice, food was great. Overall, great experience, great price, would stay here again.

Terrific location (easy access to 95), terrific price (under $100 a night, by far the least expensive rate for area hotels), and exceptional beds. We had a group of 5 rooms (5 adults, 6 kids) and everyone raved about the mattresses and bedding. Made for a terrific night sleep. Breakfast was a little on the light side (no waffles for the kids) but nothing but good things to say about this hotel. We are Marriott Vacatiob Club owners and are used to staying at quality properties. This was right up there quality wise. It will now be a preferred hotel on our travels through Maryland!

It looks impressive from outside and even the lobby. The rooms try to look nice but theres signs that say otherwise. Mold on the ceiling over the shower, broken shower drain, rusty vents. And thats just the bathroom. The wall under the AC was water damaged. Random fluids splattered on a painting. The bed was comfortable however and the staff was nice.

This place is a disaster! Stay here at your own risk! As an avid Sheraton guest, I know what a good hotel looks like, but this isnt it! Upon arrival, the customer service was lacking. We walked in with our bags while the front desk workers stared thoughtlessly at the ceiling. I guess it took them a while to realize we needed to be checked in. After a long commute, it was natural to want to use the bathroom and shower. But low and behold, SCUM ON THE TOILET SEAT! There was a black film on the seat, and wet condensation to top it off. To make matters worse, the following morning when I made a request for a simple toothbrush, I had to call THREE times within an HOUR. And the woman, who looked like an administrator had a terribly, sour attitude. And after she rolled her eyes and shoved the toothbrush in my hand, she strutted off in a distasteful fashion. Thats some hospitality for a hospitality business. All in all, this place is filthy and nasty, run by incompetent individuals.

My sister, my mom and I stayed here, right up the street from our house, just as a little getaway adventure. We got a room with two beds and they were so comfy. We got to workout in their gym which was nice. The staff there were very polite. We experienced great customer service. And we ordered room service, which was yummy! We found a good price on hot wire! Were actually going back tonight because of a power outage happening on our street.

Im not exactly a guest, but I have a problem with the way the manager treated me. I asked if I couldve used the bathroom, because something was in my hand, and she tried to deny me. Im not there to cause conflict or concerns unlike the manager of the hotel. This is the second time I came across this problem with this lady. I just happened to be on my way to work waiting at a stop sign. I dont feel inspired. Also after I came out I said have a good day and she was dead silent. Shes not fit for managing or her job.

I ordered 2 suites online. In the comments i added that my fiance and needed to stay on different floors the night before our wedding. When i arrived for check in, the rooms were ready just as i ordered. We were congratulated through out our stay and everyone was pleasant. The atmosphere was very comfortable in the lobby chill area. The bar was great too. My sister arrived right at last call. She was able to call us, get our orders which she passed to the waitress. By the time we all made it downstairs, all our orders were ready. We paid, she closedout we enjoyed our last celebration before our wedding. We definitely enjoyed our stay and the reasonable prices. We recommend this hotel.

Nice hotel, good service at front desk. They were great!The concierge lounge had terrible service. Not friendly at all. Went for breakfast and the scrambled eggs were cold, cold, cold. The burners were not even on under the food to keep it warm.Have to give a shout-out to our shuttle driver! He was amazing! Dropped us at Xfinity center, and then stayed at work an extra hour past his shift in order to pick us up. Nice guy.

The staff was welcoming and pleasant. Its on Powder Mill Road near an AMC movie theater and very close to the interstate. The room is nice and comfortable. One thing that was different was that the front desk called about 30 minutes after I checked in to ensure the room was okay. Ive not had that happen before in any hotel in which Ive stayed. Nice job!

Overall it was decent. Dated furniture, free WiFi, comfortable beds. The wall paper was pealing a bit and unpleasant looking toilet seat. But the service was polite and friendly.

This is a great location if you want to stay close to DC but not pay so much to stay near DC. Its close to shopping centers and the University of Maryland. Its also a stones throw from I-95 North or South. So getting to this hotels location is not difficult. There is a restaurant in the hotel if you want to stay close and not venture into the University area for food. The rooms are spacious and there is an area where Bonvoy members hot free breakfast and afevening light

Good location if you are going to Beltsville or college park area. Not much surrounding the hotel for things to do. Facility is a bit dated: restaurant/bar is mediocre as well as gym. Place could use and update.

Found bed bugs and they refused to help us or refund our night.

Great grounds and property. Professional and courteous staff. Rooms are clean and modern. Only wish the club lounge was open on Saturdays and Sundays. Kind of defeats the purpose of having club lounge privileges. Good breakfast buffet on Sunday mornings at the restaurant. Free parking on premises

Very close to the highway. The rooms are comfortable and relaxing. Outdoor pool and small gym if thats your thing. There is a movie theater next door. Plenty of places to eat near by including the hotel itself. Staff is pleasant.

Very pleasant stay. The staff was very welcoming. They call shortly after i enter the room to ask if everything was alright with the place. Very helpful and definitely will stay here again in the future. From everywhere I have stayed before, this was the best. Clean, comfortable and welcoming.

The service was awesome, especially Kamsi. They were polite and mannerly, she was very nice and I like this place very much. Recommended!!

I love this hotel, only reason It didn’t get 5 stars is because there beds are way to soft; which can cause your body or back to hurt once you wake up.

I chose this hotel due to the accommodations however, everything was shut down due to Covid 19, which was okay. But I wish I would’ve known that sooner, otherwise I would’ve chosen a cheaper option.

Stella is one of the BEST employees at this hotel! She is so welcoming and her smile lights up the lobby! John is also the BEST shuttle driver! He got us to the places we needed to be when we needed it! Love these two employees!

Shout out to the staff at this hotel for making my stay here an enjoyable one! Fahim is an awesome bartender, Dionne is a wonderful reception supervisor, and Francisco is the most generous person youll meet in the morning. The whole team really did an amazing job in making me feel like home.

We got a double bed and the beds were so small! They were full size beds. The room was fairly clean. The hotel staff are really nice. We also got to eat at the spg dining, very limited but I didnt expect it to have many choices. Would u stay again, maybe not.

Excellent accommodations at a fair cost. No extra charge for small dog. Friendly hostess and plenty of close parking. On site dining facility.

I visited this hotel for a surprise party for my brother. I made a reservation but was told I had to wait because rooms where not ready and it was after 3:00pm. Check in is 3:00pm. I told them I was due to attend a party in their hotel at 4:00pm and I needed a room asap. They found me a room and the stay was most enjoyable. There is not microwaves in the rooms though.

Wonderful location. Room was clean. Nice beds. Decent bathroom. Service was spot on. Had a nice dinner from the hotel restaurant. A good place to stop on the trip between the northeast and the deep south.

Ive stayed at this hotel about 5 times now, and the staff is always friendly and courteous. The rooms are always clean, and for being a nicer hotel the rates are always good.

Friendly staff, great price, safe property, clean bathroom. It’s in almost a corporate park so it’s comfortably secluded but just across intersection from gas, grocery, shopping center. Will stay again if I am back in town. Would recommend calling hotel direct for rate for highly competitive rate!

I originally posted this location as rewarding and tranquil. However, after being here a week there are some things Ive noticed after my initial post and they are the following. Everytime I leave my room and return my key card doesnt work, I have to go back to the front desk and have it rekeyed. From Saturday to Wednesday I had a total of 8 different key cards, this continues to be an ongoing problem. It doesnt open the club rooms or anything. Also, when watching ABC, CBS or NBC the TV goes blank for a minimum of 5 seconds all day every day and gets worse at night. A tech was sent to the room to correct it but it persisted after he departed. These may seem minor but, they negate the comforts of being here. I must acknowledge all the staffers were welcoming and accommodating.

Mediocre pretty much sums up this hotel. It reminded me more of a place that you would stay as a business traveler. I stayed there due to attending a wedding in that area. Pretty standard fair. They did have an indoor pool. The jacuzzi didnt work so well.

One of the worst hotels Ive stayed at in a long time. See the pictures of the room and it will tell the story. The room and an odor and there was water damage on the ceiling and looks like they just painted over it. If you look at the pictures you will also see surface mold by the outlet. Im sure theres more they just painted over it. This room cost us $183 for one night and they also charged us $75 the following morning for incidentals. They said it would be refunded if nothing is wrong with the room and will take 3 to 5 business days to get back. The $75 charge is total BS. We should of been notified of this before they just charge something that ridiculous. The 1 star is for the condition of the room. Felt like we were staying in a $35 a night hotel. Its a shame Sheraton has there name on it and should clean and fix the room before anyone else stays in it. This location should be shut down and stop using a high dollar name for a budget motel environment.

It has the building size of a hotel but the all the aspects of a motel

This hotel is beautiful! The beds are so soft and comfortable. The staff was extremely accommodating...it is truly an EXTREMELY pet friendly hotel!!! My doggie (baby) Jazzy.....Loved it!!!! I would not hesitate to recommend this hotel and stay there again!!! LOVED IT!!!!💃💃👏👏👏👏😁😁😁

The rooms were spacious and comfortable, but if you bring up room service there isnt much ventilation since you cant open windows and theres no extractor in the bathroom. The hotel is sort of in the middle of nowhere, but theres at least a restaurant and convenience store in the hotel, albeit overpriced. You can get to DC within roughly 30 minutes. Service was good. Overall good enough for a 2-night visit

Booked a suite for my best friends wedding and they gave it away to someone else. Even though all instructions specifically said this was for my friends wedding night. Ill never trust them again.

My wife picked up a room from Hotwire for somewhere north of $60. The place is clean and well kept; however, it seems like an older structure. The walls are paper thin because we could practically hear our neighbors on all 3 days.Heres where Sheraton loses a star:After a long day of walking the National Mall, my wife and I got back to the hotel room at 8pm to relax. Not too long after arriving, we got a phone call from the front desk. Someone filed a noise complaint on us. Despite the fact that no one investigated the issue, we were told we were being too loud. The truth is we were merely laying on the bed and looking at our phones. Im offended that no staff member bothered to investigate the noise complaint and we were never offered an apology for the false accusation.Rest assured, we wont be going back to this Sheraton. Ill pay a little extra for a newer place with better insulation. Theres no reason I should hear my neighbors nor the hallway traffic.

The staff was very friendly. In our room, the water from the shower was backed up so by the time you finished showering, the water was to your shin. Otherwise, bed was comfortable.

Conference space is well cared for and the staff we interact with weekly are pleasant!

Im constantly staying at hotels with over 100 nights in ~2 years. VERY friendly staff, a lot of new employees who need assistance from managers but only slight delays. Stayed Tue 9/26/17 when every hotel from Baltimore to Alexandria VA was filled over capacity. Still had a pleasant experience and suggest this hotel. While I prefer the Sheraton in Silver Springs MD, this site has similar perks for much less $. Ask for club floor access! Free parking is rare in the area and the Sheraton College Parks parking was easy and appreciated. Room amenities such as tv, chairs, desk, bathroom and bed were all above expectations. Check in and out with (Dionne & Kristine) was very quick and politely towards a tired and difficult person (me) at the time. I rarely give a 5 🌟 but they deserve it! FYI-Just starting to post reviews.

Disrespectful front desk old matériel bed inconfortable staff very rude. Kinda racism coming from the Asian girl on the front desk. Don’t go there.

Do You Love Listening To The Sound Of Trucks On I95? Great! This is the hotel for you. I got the biggest room possible and its still small. TV wasnt working properly. Let me say the food was awful. I ordered room service three times and was let down every time. Food was cold with no flavor and not as described in the menu. Also they messed up my burger. Thats hard to do. Usually Sheraton has amazing food and thats why I picked this hotel. Also, was promised complementary breakfast but guess what....next day they said I wasnt and no breakfast for me which was ok. They can keep their nasty food and small rooms. Dont book here unless you need a cheap fast room.

Nice comfortable clean hotel with all the amenities. Nice staff and decor. Very reasonably priced. Great for the business traveler

The room I was assigned was tight. The rug is worn and there is hair in the bathroom (yuck). The iron was in great condition (for a change) and the water was hot! S/Oh to the desk agents for their patience and resourcefulness!

I stayed at this hotel and attended a wedding over the weekend. The hotel itself is pretty decent. The room was okay. I slept on the pull out couch and was appalled that there were no linens on the bed or even in the room for that matter. I had to call down to thur front desk for some. Security was nice enough to bring them up after 10 minutes or so. The next morning, the room needed fresh towels and wash cloths. I called down to the front desk and after 45 minutes, I had to go down myself to get them. Never, and I repeat never, have an event at this hotel. For starters, why is buffet more expensive than plated. For a wedding, they make you pay for the champagne for the toast. The food service was very slow during the reception. The wedding party (including the bride and groom) were served last! The food was good, but when I asked the server for more sauce, she had no idea what I was talking about and didnt bring me anything at all. The event planner there was horrible! Unfortunately she is no longer there. Stay here as a guest, but stay away from events.

Friendly, accommodating staff. Renee in the restaurant was wonderful and though I was there for company training I will consider this hotel for future personal visits for myself and my family.

The staff were very professional and helpful. The rooms were clean and had everything I needed. Also there is a restaurant on site with great food

Staff were very nice and helpful and friendly. Service was excellent. The crabcakes i ate at the bar were surprisingly delicious..only downfall not happy with the bed linens did not look clean and fresh .

I was there for a corporate meeting. The breakfast server was very good. Temp in the meeting rooms was nice, not to warm or cold. Location was easy to get to. Overall, great place

This place is run down. It should really be a category 1. Even though it’s a Marriott branded hotel, it’s really operated by a 3rd party management company and they milk these hotels till they fall apart.The bathroom had wallpaper that’s peeling off due to water damage, black stuff on the ceiling like mold, floor covering coming off due to water damage. In room safe is broken and the staff is unresponsive. Called down for some towels and no one picked up. Had to walk down and ask the person behind the counter.

Overall a nice hotel not super fancy but cozy. The reason I give 4 stars is because of the rooms, some had a mini fridge others didnt. Each room had a different perk for example either a mini fridge, a safe, etc... Otherwise though it was a pleasureable experience and I recommend this hotel

Room was very nice and clean. Shower had a lot of pressure which was very nice. There were some black vertical lines on the TV, but was otherwise a great stay.

Good prices and very clean

The TV in the Club Room is not watchable. There are no available electrical outlets near the desk. As a most positive note... The bed is one of the most comfortable I have slept in

From the time I checked in the staff made me feel as if I were a VIP. I know theyre supposed to but its rare to find it in practice. The hotel itself is nothing amazing but I have no complaints about anything either. All in all a great place to stay if you dont want problems!

Over priced, outdated, dirty with hiden fees. Get a days inn, your better off. Nothing is included everything costs extra

Its dingy, out dated, and dirty. Marriott really needs to update the Sheraton brand but even then the locations need to do a better job with the upkeep. This Sheraton was just not clean. The toilet seat in my room was old and chipping (toilet seat isnt a very expensive fix), the linen was itchy and had marks all over it, ceilings dusty and dirty, air vents clogged with dirt, nasty cracking wooden pedestal that AC sits on,the bathroom floor and wall had dirt marks, tile in bathroom cracked n stained.The tv picture quality even looked like it was from a old tube tv. I mean how does a hair get inside a picture frame in the bathroom? I originally planned for two nights and left after the first. The only thing that I was halfway impressed about were the disposable slippers in the closet.

Clean rooms, comfortable beds. Service could have been a bit better.

Nice looking hotel, parking with available, they had food and coffee for our event ready, the bathroom was clean and looks elegant. Only reason, I didnt give it a 5 star was the gentleman working at the front desk who answered my question about the event was very rough at pointing out the location. He might have had a bad day or something but he wasnt very hospitable

Great place to stay, first the bed and pillows. I felt like I was sleeping in a cloud. The rooms were clean and the staff was friendly.

Just two miles from ARL so thats really convenient for my trip. The shuttle service took care of my travel to and from, with quick pickup service. Room was very spacious and the bed was super comfortable. Staff was nice and everything went exactly as I would hope.

Wouldve given you 5 stars, but the club lounge was closed for Thanksgiving

Allergy is back due to dust in the room. Water pressure for shower is low. No shuttle offered. No access to club room. No morning paper. Only staff are nice and helpful.

Staff was VERY nice and the rooms have a lot of toiletries that I had forgotten at home. They even had a shower luffa so they won my heart here. The beds are very comfortable and I think the building is well maintained. Enjoyed my stay and I definitely would recommend it.

Great pet policy, quiet and not too out of the way for D.C. and the metro. Beds are comfy. Some of the staff was a little rude and has some signs of wear, but excellent value otherwise.

Really enjoyed our stay. Very clean & room was ready early. Thanks for taking care of us.