Low class, trash, scraping the bottom of the barrel, a disease future hot spot- The Cost Cutters real brandNever use this establishment! Holly was my stylist, and she was the only one who was civil, much less friendly. Another stylist, Pam, had a customer who was blasting videos from her phone and then had a loud and obnoxious phone conversation. During this conversation she used profanity and discussed her plans to go to a strip club. When I asked her to refrain from sharing her videos and conversations with the rest of us, Pam aggressively barked at me to, Mind my own business and followed that up with a few other choice words and phrases. Her manners only deteriorated from there. She later yelled at me and did nothing to stop her client from cursing at me. For a moment, I thought her client was going to hit me.On top of all of this, the hygiene in is this practice is absolutely deplorable. They dont sweep up all of the hair between clients, they dont sanitize chairs between clients, the conditions were cramped, and no one was wearing a mask. If anyone in Beloit should contract Covid, I wouldnt be surprised if they can trace it back to this franchise.I only chose Cost Cutters because I couldnt get an appointment anywhere else. I will never make that mistake again. I went in for a color and cut. I declined the cut so I could leave as fast as possible.Holly, at least, had the business sense to give me $5 off. She was the only one in the salon who has any kind of business sense and civility. The manager was not there, but the one present closest to that position did nothing while I was verbally abused.Cost Cutters, you need to do some major work to protect your brand. Your brand is utter trash. Specifically, your employees need training in hygiene, common etiquette and courtesy, basic decorum and decency, pandemic protocols, and stylist technique and method. They could also use a course on how a capitalistic market works. I will never use Cost Cutters again, and I strongly urge everyone to learn from my mistake and take your business elsewhere.Cost Cutters - where decency and style go to die

Holly listened and understood exactly what I wanted. I wanted a deep conditioning treatment, haircut, and an up do. We spent 90 minutes together and it was a nice, pleasant experience.

They do pretty go at their jobs, just you may have a hair cut in mind that you want, but when cutting your hair they may think you may look better with it shorter then what you said. And they cut then the deed is done you cant put it back on, then your sick so you go home and you have to wait for your hair to grow out again and never let them turn the chair so you can not see whats going on again my mistake never again well that happen.

Did a great job on my hair and the ladies were really nice 🙂

Holly is the best!!! Thank you so much for the wonderful haircut and vitamin tips!!! See you again soon!!!

Great cuts better customer service i walked in with 5 kids and they had me in and out

Good service. And a great haircut.

Got to see my previous stylist and catch up!

These ladies actually Listen to your needs. Better to take too little than too much.

Awesome ladies that do miracles with hair

Great perm Regina!!

I got a great haircut at Cost cutters. Ann does the Best job, highly recommend. Takes her time, checks her work afterwards to make sure no missed hairs. If you find a hair dresser your happy with than stick with her and make sure you give her a tip because thier a rare find😊 youll find her at store by Target strip in Janesville WI.

Very nice people and they do an amazing job...

I am bald, but they did a great job on my daughters hair.

Jamie did an awesome job!!! My highlights are perfect!!! Thank you so much!!!

My son is four and they kick him out cause he asked for a brush And is scared to get his hair cut the didnt even attempt to do anythingor help calm him down another employee said we dont have time for this and told us to leave.

Decent environment but big problem is that I have told them how I want my haircut to be but they did the complete opposite, for example I ask for a fade and I wanted my main part of my hair to get trimmed no more than 2” but instead they trimmed as if they were using a size 7 clipper, very disappointed

Always friendly and quick

Love their service

Kinda a crapshoot depending on who you get. I have had great haircuts there and some very bad one’s. Around $20 for men after a $4 tip.

Love how Jamie cuts hair always looks good

I like the way my Mom is treated and taken care of (elderly, with Dementia) at the Walmart location, and they always do a nice job on her haircuts. The staff always asks what Id like done with my hair, listens, and does work hard to try and give the customer what they want. Walk-ins or appointments, people are all treated with kind greetings and you are acknowledged if staff is with another customer, and assisted right after. The floor is cleaned of hair frequently.

This is a good place for men to get a hair cut. On Tuesdays, they have haircuts for $11. If there is a wait, it is very short. All the stylists are very good at giving you the cut you want.

Jamie was awesome and cut my hair perfect. Very nice

They are always so nice here

Cheap place to get a simple cut.

The only place my family goes for hair! Nae Nae does amazing with my hair color! She also got my young son over his fear of haircuts. She was always so patient through all the crying. We love Nae Nae! A few times when Nae Nae wasnt available we saw Kristina, she has also done an awesome job with my kids.

Ive been meaning to write this for awhile. I went here in April and I do not usually like to be so candid but I was disappointed in the care I received. The lady who cut my hair the entire time  spoke to her other co worker while cutting my hair about her marriage and was going into many intimate details of her life , using fowl language very openly. She didnt pay attention to me much and never asked questions pertaining how I wanted my haircut/highlights. She cut my hair in about 2 minutes and quickly finished , didnt even ask if I liked it. When I asked NICELY if she could fix it up more she responded in a very rude tone and motioned me away so she could get another quick cut in before her shift was done. Overall dissapointed with my experience.

It was open, I didnt go there.

Quick and easy

Customer service very questionable. Every one very serious, not welcoming environment. Very sad because they are doing a great job. But again, I felt like a little intimidated for the way that everyone is being treated.

Julie is the best here. I dont trust anyone else with my hair! Julie is honestly the best!!! Every time I get my hair cut she does an amazing job!!!

Great job

Not a place to go if youre an adult, definitely only know how to do kid cuts.

The woman who cut my hair spent 10 mins talking me out of what I wanted, even saying the one style was ugly. I explained how my hair was the longest its ever been and I really didnt want more than 3 inches cut off. Ended up with about 6 or 7 inches cut off, didnt get anything I asked for and I had to stand for most of the hair cut. I will never go back!!

I had Martha color and cut my hair and l was very, very pleased at her work.

Love this location! They are always quick to get you in. I love how involved the owner is with their business.

Rosa does an awesome job on my hair! She cuts, highlights, and colors my hair. I love it. She is very nice and professional.

This place is very clean an the employees are super nice.

I wouldnt have gave 1star that was the lowest! The girl that cut my hair didnt know what she was doing and gave me an uneven cut and the side pieces were cut to nims and not even. I asked for the manager and told her my issue and her response was did you just get your hair cut? Lets get someone else to fix it and guess what it wasnt fixed. Now I walk around in hot weather and CAN NOT pull my hair back. NEVER WILL COME BACK!

I usually go to cost cutters because the prices are great. I dont do anything crazy with my hair so its pretty basic color wise . I usually have a pretty good experience getting my hair dyed. The only thing that annoyed me is I left with my shirt stained from the dye . I dont like worrying about my clothes getting ruined , even if Im not wearing something fancy . I feel like the low prices dont make up for a ruined shirt I guess . Other than that , I think this place is a nice salon for the family .

Friendly staff great prices timely on their appointments have been going there for years the only downfall is the Walmart does get loud and crazy at times

Very good and fast

Always good service and the cut my son and I asked for.

She did good on my hair! Was very nice to me as well.

Quick and easy. Nice people.

What can I say, they do a good job and dont charge a ton.

This location has nice people, and they do a great job.

Always quick and efficient. Great with kids

Jessica is da bomb!

Nice cut, great staff, fair price

My husband came in a few weeks ago and the lady who cut his hair took it a little to high up around the ear she also did not do a very good job with fading his hair!

Love the lady who cut my hair, but the receptionist was rude and didnt know what I wanted and didnt try to accommodate me at all

They do exactly what u want

Treated as an important guest in their beauty salon.

Good place for a basic cut...

Did a terrific job on my grandson

Ask for a trim thr lady chopped off my hair will not return there

Cut hair how they want it not how u ask

Get Jamie or Vikki they are great

The owner sucks he yells at his employees with customers there very disrespectful and I will never go back.

Friendly staff.

Got a great cut !!! Thanks

Great place for hair cut

Kristina was fantastic to work with!

Customer service at this location is atrocious! Miss quoting prices...25 - 30$ for a haircut?!?!

Lady listened to my demands

Turn over high new people all the time

Great service

Great hair cuts

I look spiffy

Friendly staff

Rosa is the best

Cool