THESE PEOPLE ARE SCAM ARTISTS!I used this insurance agency to purchase home owners insurance on an investment property. Their rates were higher than what I was quoted elsewhere but they had no requirement that the property had to be occupied at that time, so I paid the extra cost to buy a policy.After finding a renter and getting the property occupied, I decided to move the policy to the insurance agency that handles all my other insurance business. I informed this agency that I did not want to renew my policy and to cancel it. They refused to cancel my policy and kept billing me for it anyway. THIS IS AN ATTEMPTED THEFT. They said they will not cancel my policy unless I provide proof that I bought insurance elsewhere. EXCUSE ME? I am not required to provide you with anything. I told you I don’t want your overpriced policy and I went elsewhere. They sent me bills for several months for a policy I told them I did not want, so I refused to pay.FURTHERMORE - This agency is run by a known leftist radical in the community. If you love freedom, God, Liberty, or are just a conservative that believes that “woke should go broke” - pull your business from this place. Spend your money with somebody who is ideologically compatible with your views.

We ran over a deer with our car, damaging the front bumper and the underneath of the vehicle. Working with our insurance agent was quick and easy. The body shop was involved from the start and everything was seamless. Thank you!

The best! Mary Anne and her receptionist really know their stuff. Come for the rates, stay for the service.

Agency is unprofessional made changes to policy and added another person to homeowners policy without permission of policy holder. Did not contact policy holder after the 800 support team sent request for them to do so.

Excellent and friendly service and very knowledgeable

When initially being transferred to the Carroll agency from another Allstate agency, John suggested and found ways for me to save money.After a couple years, Mary Anne asked if I would like to sit down and do an insurance review. I was very pleased. She found ways for me to save even more. An example would be the 55 and retired savings.Claire is always there for you to answer your questions. She is a great back up for John and Mary Anne. Very polite and will research your question to give you an answer.Very pleased with the entire staff.

I have been with this group now for almost a decade and they are simply fantastic! Whenever I have a question, a prompt response is provided. I have gotten 6 new cars and 3 new houses and they have made all of these experiences seamless. I would HIGHLY recommend them for any of your insurance needs.

Just an absolutely lovely group of people working at this agency. They take care of our home and auto insurance needs. They are always happy to help and go above and beyond the call of duty to provide us customer service that is second to none. Not only that but they are dedicated to the community as this agency is now a multi-generational business in Beloit. They support every aspect of our community from the schools to other local businesses to law enforcement to charitable organizations. They truly are an asset to our little town.

Love you guys🤗

Whenever I have a question, or need to make any changes, I can always count on my Allstate agent to be there for me. They are so helpful, and friendly. Not going anywhere else. Our house, cars, boat, and cycle are all in good hands. Thanks!

Great service. Mary Anne and Claire are great and the rates are great too.

I love Mary Anne (Because she is my mom) and because she is a great boss, and my grandpa, John is a great employee also.

Great place for insurance! The process to get set-up was very easy.

They always take care of us and our insurance needs. Great team to work with.

Very knowledgeable staff....They are right on top of everything and get quick results....

They have been so helpful with all of my questions and concerns.

Have been very happy here. Great service and always willing to answer questions promptly.

Mary Anne has been my insurance agent for years and will continue to be for many years to come. She is always there for me when I need anything and will always listen to any questions or concerns I have. Give her all your business please.

Great service...Everyone is so pleasant and they take care of any claims or questions immediately...

All State has always been a very good insurance company & has always been there for me. They are extremely helpful & always there when you need them

Best rates for my needs and so quick and easy to work with!

Friendly and knowledgeable, always willing to help answer questions, personal touch with great service!

Easily the best insurance experience I have ever had. I am a customer for life and proud to say that Mary Anne and her staff are not just my insurance agents but my friends.

After learning of some anti law enforcement post made on Facebook by this agent I switched to another agent. I will spend my hard earned money elsewhere.

Mary Anne is knowledgeable and compassionate. She puts her customers needs first.

Great Service with all types of insurance.

Great prices, great coverage awesome Agent!

Good customer service.

Very nasty attitude because I have an exotic car telling me that they dont insure it when years ago I had one insured with them.

The girls are great to work with great insurance

Five Stars says it all!!! Mary Anne Carroll/Watson/M80 is the best!!!

First vehicle insurance company Ive been with and no issues since the beginning. Although, Ive never been in an accident before.

They take great care of us

Any issues I have had been taken care of.

Great agency to work with.