We had a squirrel get into our eaves and Michael came out (sooner than expected) and addressed the problem. We liked that Buono Pest Control did not exterminate the squirrel, Michael created a one-way funnel to exclude it. From that point on the squirrel was gone and we have had no further issues.

We had really good experience with them in the past (gave them 5 for that). But this time theres been no response. Maybe its the weather or they are overwhelmed. I dont want to rate negative, just nothing to rate. Sorry.Update - they have been trying to reach me, and we have not connected. We also hired a different company that works specifically with squirrels etc. Like i said earlier, Buono Pest Control did a 5 star job eliminating ground level voles or mice, and sealing what they did. Just remove the star system already!

Rob called told me when he would be showed right when he said. The bees were flying in and out like an airport. He got to work bee suit an all , found them and did his thing. Since he left no one bee so far had landed. Great job thank you for the fast service. Only ones I will call Thank you.

WOW, what amazing experience I have had with your company from the first time I called and spoke with Gina, until I parted ways with your Field Manager Hasan this morning in Belmont. Two top notch professionals manning the front line phones with customer service and then coordinating an on-site visit at one of our clients homes. The on-site visit with Hasan was professionals, on time and a learning experience for me as well. The price we paid was extremely reasonable for the services provided. When I called their office today to make payment upon completion of the visit, I spoke with the Owner Marillian. It became very clear that Marillians professional demeanor and kind friendly approach runs through her organizaiton. Consider our company a customer of yours for life. Dan C.

Responsive, friendly, informative. Highly recommended. They responded quickly to my call about a carpenter any infestation at my home. The technician was eager to answer all my questions. He gave me all the info on the pesticide used, which put me at ease that it was a safe product to use around my family. The infestation was gone once the pesticide took effect. And the price was very reasonable.

Everything, very nice people to work with, they make sure they get the job done!!! I highly recommend them and have used them in the past.

My first interaction with Buono was for my mothers home in Belmont. Service was same day, problem solved and 5 star on all levels. One visit was all it took for problem to be eradicated.Years later I myself own a home in Needham which very suddenly had carpenter ant infestation. I telephoned in the morning, was told a field manager would call and 2 hours later a wonderfully polite and competent technician (Kyle) was at our home. Kyle was able to very quickly identify the source of our problem , explain and complete the recommended treatment and assure us he would return for one year at no charge should problem not be solved.I cannot recommend Buono Pest Control highly enough and will definitely be recommending to friends and neighbors should they have a need.

Always friendly and willing to answer questions. They really know what theyre doing.