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The UPS Store
13536 Lakewood Blvd, Bellflower, CA 90706, United States
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pr
Review №1

Stopped in today to get a quick notary done. I was in and out in 10 min. The guy was fast and friendly! Wish I remembered his name. I loved that he knew my name was after an Egyptian queen. I will definitely return when I need another notary done .Thanks again:)!Oh yea, and the price is good too.

da
Review №2

I personally had a great experience here. I dont have a printer at home and I needed copies of a document so I googled where to do so and found this place since I was in the area in need of these copies asap for court. As I got to the front counter Employee was very nice I explained what I needed and he immediately fulfilled my needs for a great price! I was able to make it back to court to drop off my paperwork before they closed SO I was really happy to have found this place.

An
Review №3

DO NOT RETURN AMAZON PACKAGES HERE. I know it is convenient but these guys do not deserve your business. I had two boxes to ship back to amazon. I bought two air purifiers and no longer needed them, so i selected the option to return at UPS No label needed. I didnt even unbox these items, they were returned to the UPS store same as I received them. So they scan my return code and it prints up one label. They then try to tell me I need to tape the two boxes together, or they can do it for .75¢... I say, you are a shipping store you should have tape for this, and you need maybe .05¢ of tape, and Im sure Amazon is paying you to receive these packages. And they refused to accept both packages. Could I have paid the 75 cents and made better use of my time than going to another UPS store? Absolutely, but then I wouldnt have been so inspired to write a scathing review urging any Amazon customer to not use them. They are trying to rip off customers and not provide good customer service, which Amazon is known for. They will forever lose my business, and I hope to drive UPS business somewhere else.

Mr
Review №4

I needed some important documents signed by UPS and E-mailed. Im a busy guy so time is super important. They were super busy at this time and insisted I come back in 2 hours and he would have all the paperwork signed, everything completed. I came back and it was all ready to go, no hassles, no waiting in long lines. The staff are very professional and kind. Hard to see how people give this place bad reviews. Maybe improper packaging causing extra fees maybe. Their supplies cost fees to pack your packages if you dont do it right yourself and I understand business wise it cost them money to buy these supplies.

Ro
Review №5

Been here many times for several different services and the people who run this store are very helpful fast efficient and friendly won’t go anywhere elseYes they get busy but they are on it this is by far the best location to go to

Di
Review №6

Horrible staff couldnt figure out how to return Amazon packages. Disappointing.

Ma
Review №7

I feel bad for the guy behind the register. he was nice to everyone and polite but he was the only one working and there was a line practically out the door.The place itself looked like it was run down and about to go out of business. There were stains on the carpet, the lighting on the inside was turned off, their retail selection was out or missing a lot of product, they had a random bin of chips that said 50 cents marked with a handwritten sign.Management better step up because there are plenty of places to go in this town. I would never bring anyting to be professionally printed here. This is a good spot for dropping off or shipping UPS packages only.

Ad
Review №8

Employees have always treated me well. I usually go in just to drop off packages, in which I have labeled and ready to go. There are times I go in and Im not sure where to leave my package, so I leave it on the floor next to counter. That being said the only thing I would recommend is having a specific drop of section for customers. This way customers can come in leave their package and head on out. Overall this a great store and I recommend coming to this location.

Ni
Review №9

Hands down the best ups store I’ve ever been to. Both of the guys working today were super fast. Extremely nice and exciting. I

Cl
Review №10

Very professional and helpful!

Di
Review №11

I come here to pick up packages at least once a week and occasionally to send some out. Always have a quick and easy experience.

Ma
Review №12

I know sometimes places get really busy and we have to wait, but waiting for the quality of service here is WORTH IT!! Other stores like the one in Downey on Firestone, they give terrible service and do their jobs wrong, and will charge you for fixing their own error!But in this place, people are honest, and they will NOT steal your money like other places!These people at this location are reliable, honest, have integrity, and will always give you great service!COME TO THIS STORE and NOT THE ONE IN DOWNEY!! I have now been coming here for the past 5 years, and they give great honest service you can COUNT ON!!!

Ga
Review №13

I trusted this store to ship my computer and monitors to my new home and they forgot to put a declared value ! They wont answer my calls and deny any claims! I knew my computer needed to be insured !! UPS screwed me over! Ilde is the representative that helped me out! Be careful with this store. They had me wait for an hour on the side to help me because they didnt want to assist ! They kept helping all other customers in front of me to near closing hours!

Gr
Review №14

Worst UPS store. Better off at FedEx. I’m not spending my money at any UPS ever again. Printed out 6 pages at this store and the guy said $4.50. I didn’t even want 4 of the pages. I only needed 2. So I told him I don’t want this 4 pages throw them away. He said I’d still have to pay for all. What a rip off. I promise you fedex would’ve let me off at no charges and if they do charge it’s never more than $2 for printing. This guys are also slow and unprofessional. I wanted to mention the guy that helped me but they don’t have name tag/badge. It’s a rip at this store.

Ed
Review №15

Great UPS store! My go-to! Very friendly staff and are quick, efficient as possible. I appreciate a clean store and not having to wait to send out my packages its just in and out no problems! Highly recommend to anyone whos trying to get stuff shipped out quick!

An
Review №16

I found this ups store near my house, they are friendly, I have drop off my packages they print the labels and provide me with a copy. Good Service

Pa
Review №17

I appreciate that the store has a policy that workers always wear masks for their customers safety. Ive been coming to this location for years and they always have friendly, fast customer service.

MI
Review №18

Very efficient and quick service. No one wants to wait to send a package. This place does it right

Na
Review №19

Amazing service! They are so kind! Definitely will be going back to this UPS location!

De
Review №20

Rude, rude rude. I Stood In line for a little over 30 minutes, which is no problem. The issue for me is when I got to the front counter I was greeted by a woman saying “what do you need” that is the rudest way to greet a customer. Needless to say I will not return to that location.*Also I believe the drivers break the box is open to see if it’s anything they would like to steal. every single time I receive a package from UPS it Has been opened.

Ja
Review №21

Ive been coming to this UPS store since I used to ship my xbox back for fixes as a kid. Ilde and his team run the best store anywhere, hands down. The service is polite and professional, and even with the insane business of COVID theyve been holding it down and getting things done. Love this store and would recommend it to anyone with shipping, printing or notary needs.

Bl
Review №22

Came here a few times, no issues.

Na
Review №23

The guy is charging $2 for printing label. I have never seen any store doing that.

Ri
Review №24

Fast and friendly service very helpful use them many times and will continue

We
Review №25

I am happy to use this facility again. The facility is clean, has everything I needed to send a package, the service was prompt, friendly and pricing was very reasonable. If you want honest prices, friendly service, and want your package to be safe, this is the place to go. I HIGHLY recommend this UPS store. Thanks you Bellflower UPS on Lakewood Blvd. You guys are wonderful! From: Wendy

Ma
Review №26

I needed a Notary ASAP and not only were they available, but they also took care of what I needed done in a timely manner. I was in and out of the store very quickly. They were friendly and took care of their customers. I will definitely go back for any Notary work and highly recommend it to others who need something notarized.

Ge
Review №27

Great place and great service!

e
Review №28

Great Customer Service! I have been coming here for several years now.I have sent many packages to England, Utah and Wisconsin. The person that has taken care of me is probably the owner, he personally makes sure that all my paper work is completed. Today I had to e-scan some documents and he was there to help me with the process, actually he did it all. Thank You for taking the time ! I will definitely come back and use this UPS store located in Bellflower CA.

M
Review №29

VINDICTIVE, CROOKED, PETTY, AND UNETHICAL PEOPLE! REPORT THEM TO BETTER BUSINESS BUREAU!! Read all of the negative comments and their response and you will see the kind of people you are dealing with! Do not go to this UPS location. The manager there is very rude and short with you. He also will slip in other charges without telling you.If there was a zero star or negative star option, I would give it to this ups location.*UPDATE*The level of pettiness you’ve displayed speaks volume! I was waiting to see if you would respond to this comment. It seems that anyone who leaves a negative comment about the quality of service they received at your store are by your account “in the wrong” or have some kind of character flaw. In other words, you provide only the best customer service. 🙄 I find that to be pretty unbelievable!! There’s truth to the negative experiences people have had at your store. Anybody considering going to this location, please read all of the negative comments first. You will see there’s a lot of common complaints regarding people getting overcharged.The issue I have is not about the $2 charge (for literally two strips of tape) but the fact that you slipped in the charges without telling me and you tried to pass it off by telling me that was the total. (And this seems to be a majority of the negative reviews you’re receiving which I wished I had seen before going to your location.) I called to inquire about the extra charge that I was not made aware of. I was just curious to know what it was for but the response I got from you was so dismissive and rude so I told you I would dispute and post a negative review. You appeared not to care and even told me I could go ahead and do it.I’ve never posted a review about anyone or any business but the way you handled it was enough for me to jump on here and warn people about you.so true to my words, after my first call with you, I posted this review. And shortly after, being the petty person you have shown yourself to be, you sent me this email:“Hi Melody,You called us to question the $2 packaging service fee for your 3 shipments & said something about disputing the charge with your credit card company. You dont need to dispute it, because youll get full refund as the shipping has been voided due to your dissatisfaction and protest. You also said that youre not coming back to our store again, but you have to right now to pick up your shoe box and process the refund.Several of our calls were unanswered & we couldnt leave you a message, hence this email. Your credit card is needed to process the refund.The UPS Store”You did a “tit-for-tat” and canceled my shipment and requested that I “have to (go back to your store) right now” to pick up my package. And when I drove all that way back to pick up my package, you refunded me the shipping payment but kept the $2. I told you if you so desperately needed the $2 you can have it because I’m not going to waste any more of my time.And now you respond with your lies about how you attempted to call me back. Why? So you can basically tell me youre canceling my shipment after I had already paid for it? Which you then follow with an email saying you’re canceling my shipment anyway and to return back to your store “right now” to pick up my package. I responded to your email right away (I have the time stamp) and even called you back. Then drove all the way back to your store. You say I “tongue lashed” you. Exactly how did I “tongue lashed” you? Where’s the proof? I have proof of the interaction showing I spoke to you in a calm and polite manner. I was polite with you despite you standing there blatantly lying to my face about what occurred prior to my returning to pick up my package. And now you come on here and lie again. You are highly unethical and deceptive! Best believe, this is the first and last time I’m going to your store and I’ll be sure to let others know to steer clear of you.

Ed
Review №30

Closed 13 min before closing time. Lazy staff

Vi
Review №31

This is my go to place because Ive received perfect excellent service. Theyre customer service is excellent. I totally trust no one else with my parcels. Ive used this store for years and have never had a lost or damaged parcel. Safe and Convenient!

Da
Review №32

Great and friendly service!

Br
Review №33

Well. I added 2more stars...hope they be more polite like today.

qu
Review №34

Hey 👋 its dayshadamtra love this ups store very nice respectful caring people me and my mom been going here for a while now I definitely feel like there service is one of the best I most definitely would have to say one of my favorite stores to send stuff they take great care of you and your package 📦 specially if something happens or goes wrong with your package they go out there way most places do not care enough to do it love you guys so much have blessed day .

Kr
Review №35

Quick, Friendly, Reliable, and Reassuring

Mi
Review №36

The workers were very nice and the service was extremely helpful, personally the computer was a bit slow when I came in but once it started working it worked fine and I was able to print out what I needed.

Mu
Review №37

This is the very best UPS STORE PERIOD!Best customer service I’ve ever had and they really go the extra mile!My printer broke so I asked if they could print me the label and Idelfonso, what a great honest and helpful guy, said no worries! Took care of it in a flash! Got my packaged labeled and gave me tracking receipts and bam! Off I went, as a happy customer.It’s great customer attention and service that keeps me coming back to this UPS store!I’ve had Idelfonso also do Notary service for my family and have been extremely satisfied!May God continue to bless and proper this store!I highly recommend this UPS store!

Ki
Review №38

MFs we’re closed and I arrived before 5pm.

ky
Review №39

The UPS Store on Lakewood tried to charge for drop off print out. Do not do business with crooks. When you can go to another UPS store and they take it in without a charge. This is a return item that suppose to be free. Horrible services.

Ch
Review №40

Absolutely terrible customer service skills from the manager. Dont waste your time or money here, Fedex Or USPS is a better service.

Ky
Review №41

I needed a notary signed. The owner made sure the stamp was printed dark and legible. Amazing customer service. Great people.

Mi
Review №42

Online says it opens at 8:30am and it really doesnt open til 9am...

Am
Review №43

Very fast service. The kind man working at the desk was super helpful in getting my package shipped off.

Ro
Review №44

This place was bad before. But now its under new management and it was waaaay better and easier to deal with the new employees. Girl at front counter was very nice, friendly, and helpful.All those that had a bad experience before should return.

Am
Review №45

He assured me that my product would be sent as a DHL, but in fact was sent as regular UPS. My product was supposed to be sent overseas, and it was sent back. they also dont answer the phone. He also wanted to charge me more than the regular price to send the product back. This manager is very reluctant to assist in sending the product back overseas.

Be
Review №46

Great service and great people always a great and fast experience.

Ja
Review №47

Just return a package that was send to me by mistake and teller was very rude and did not accept the package .

Jo
Review №48

Seems to have new owners. Customer service was fine. Took just a few moments and I was on my way. UPS drop off for amazon return.

pr
Review №49

My experience here has been nothing but spectacular! In fact, the owner know me by name and Ive only been into his store twice! Great place!

Pa
Review №50

STAY AWAY! I dont ship often and this location was convenient for me so I figured how bad can it be? HORRIBLE! I needed an item shipped C.O.D. and thought this would be the safest way. I would be able to track the package and all would be well. I needed the driver to collect $350.00 plus the shipping, a total of $381.70. Well when the driver got to the location to deliver he asked to collect $35.20...???...luckily the receiver of the package was totally honest and called me right away! Turns out this UPS store billed the shipping $31.70 plus $3.50 (not $350.00!!!!) I went directly to the store, after about 30 minutes the assured me they would take care of their mistake and I had nothing to worry about.Ten minutes after leaving this location the owner called and said I would have to have the item shipped all the way back and start over or work it out with the receiver myself! He never once apologized or took any responsibility. I would have thought he would at least reimburse my shipping cost or at the very least the $11.15 I was charged for the box, bubble wrap and horrible service. But no, instead he hung up on me leaving me to clean up the mess. Im not the type to expect freebies or write a bad review for no reason. Just beware if ur going to go to this location. 10/3/17 Im not going to argue with this guy but its all a bunch of lies...why would I agree to charges that were so obviously incorrect. I posted a pic of my receipt...enough said Cheers! Smdh

je
Review №51

Lost my package. I was reimbursed less than item was worth. And I still had to pay for shipping. To top it off the owner cheated me out of 5 more dollars when he wrote me a check for less than what UPS sent him. Never again. Sticking with fedex

Je
Review №52

Excellent, very helpful staff under difficult and challenging time constraints we walked into this store randomly because it was a convenient location logistically. We enjoyed the best customer service and assistance beyond the call of duty. Thank you to all the staff present who helped out during a stressful time for us. We highly recommend this store and its associates. When the Yellow Cab was late picking up due to having gotten lost the UPS associate went outside and found the cab driver at another business in the vicinity even though they were told to pick up at this location. We cannot thank them enough. We are residents of Seattle, WA and Houston TX. THUS A 5 STAR REVIEW FOR YOUR UPS STORE November 5, 2013 during the hours of 9 a.m. to 1:00 p.m. Fantastic customer service.

Ti
Review №53

Very friendly staff, quick and easy service. Highly recommended

Ba
Review №54

Pretty good exlerience; my merchandise was unscathed, nothing broken, my box was in good condition. the guy who helped me was pretty chill too.

Ra
Review №55

I have been using the UPS Store for many years. This was my first time at this location and the service was beyond pathetic. Very incompetent manager with an accent. She is very rude and could care less about providing service. If she is the manager I can only assume that attitude is carried on by all the employees there. Never step foot in there. There are other options right down the street such as Staples. There is even another UPS store a couple of miles away which is much better. Stay away if you believe in being treated fairly.

Wi
Review №56

Great service and store, always solid shipping service, advice, and supplies

Ja
Review №57

Bakla tried to gouge me for a lousy 50 cents when I already paid the dollar online for the amazon/ups return label. Funny because I drove to the downey store and they didnt. WTH? Will NEVER go back to this one and when I told him that he didnt care. Great customer service right?

M
Review №58

Great service...gave them a call right now and they helped me swell thanks guys much appreciated!

Gr
Review №59

Never ever will we use there services again, notary for to notarized some papers and we had to go back and get it and we where charge again and we paid for fax and they didnt even send it smh...

Ju
Review №60

Excellent customer service experience patient and great overall experience l recommend this store.

Ja
Review №61

Excellent cutomer Services. I have been mail box customer and getting super services in last few years.

T
Review №62

Do not ever go to this UPS. They gonna rip you off blindly. Owner is very disrespectful. No customer service at all. Avoid this place. Very bad experience.

Wa
Review №63

TO SAY WORSE EXPERIENCE EVER IS AN UNDERSTATMENT....when I arrived I saw the manager or owner (OLDER MAN) arguing with a UPS delivery guy telling him hes going to get him fired. The middle eastern dude had an heavy accent and was rude to another customer who was trying to ship wine. When customer asked if wine can be shipped he stated yes but then got upset with the customer because the customer was taking pics of the UPS store. The manager (middle eastern dude) flipped out on the couple and told him he couldnt ship their wine and asked them to leave. An argument broke out between the two...I should have known then to walk out but I had to ship my goods asap. The dude messed up on the shipper info. so I asked him to please correct and he started yelling at me and told me that Im not paying for shipping so not to worry about it. I told him I was concerned about the wrong info being on the shipping label and he flipped yelled . Thats when I lost my cool and called him an A**HOLE. He told me to get the F out of his store I then asked him for my goods back but he refused to give back to me. He then started fighting with my male friend and began to flip him the finger and tried to fight my friend. Then he threatened to call the cops and started taking pics of my car....STAY AWAY FROM THIS CRAZY MIDDLE EASTERN OR INDIAN DUDE...NOT TRYING TO BE DISRESPECTFUL BUT HE IS INSANE I dont know how hes still in business...PLEASE STAY AWAY.

Ma
Review №64

I went in there. It was not busy. A young girl by the name of Vida May assisted me. She told me that my package would be able to be sent to a P.O. Box then told me she couldnt send it after all. Like Really? The girl looked like she wasnt even old enough to work. It looked like a family owned store. I wouldnt go there even if it was the last place on the planet. after arguing with her she said ok we can send it another way. So she sent it priority mail. That was ok. She told me that i can track it. I tried for a few days and couldnt. When i called the store they told me that it was delivered already. If you can tell me i can track it and then tell me that i cant, thats false information. Btw. it got there but i would never go to this store again.

pi
Review №65

This retard manager actually thinks he is an Einstein. YOU WORK IN A UPS STORE RETARD. CLUELESS. GO ELSEWHERE. ASIAN IS RUDE

He
Review №66

Fast and friendly loved this store.

Ma
Review №67

Way more expensive than other ups location i have been to. I will not be back. Will mail through post office which is alot cheaper.

St
Review №68

Staff is nice.

Pa
Review №69

Great place check it out...

N
Review №70

Great service. Great customer service.

mi
Review №71

Not coming here again.

Gi
Review №72

Great service

Le
Review №73

Bad service there really rude especially the old man there rude ass and lazy

La
Review №74

Friendly and efficient!

An
Review №75

Great service.

Information
12 Photos
75 Comments
3.4 Rating
  • Address:13536 Lakewood Blvd, Bellflower, CA 90706, United States
  • Site:https://locations.theupsstore.com/ca/bellflower/13536-lakewood-blvd?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
  • Phone:+1 562-630-2652
Categories
  • Freight forwarding service
  • Business center
  • Shipping and mailing service
  • Mailbox rental service
  • Notary public
  • Office supply store
  • Packaging supply store
  • Print shop
  • Shredding service
Working hours
  • Monday:9am–7pm
  • Tuesday:Closed
  • Wednesday:9am–7pm
  • Thursday:10:30am–5pm
  • Friday:Closed
  • Saturday:9am–7pm
  • Sunday:9am–7pm
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