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Payless Repair
14028 Bel-Red Road, Highland Plaza: Suite 211, Bellevue, WA 98007, United States
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st
Review №1

I just went there to get my Note 8 fixed and she reconnected the cables to my fingerprint scanner within 30 seconds. Great service, amazing pricing, Im not going anywhere else to get my phone fixed! 10/10

ya
Review №2

Very professional and honest team. Been struggling with my phone for a long time. They’ve fixed it in no time. 5 star without a doubt!

Ut
Review №3

Fixed my phone charging port by removing accumulated dirt. Didnt charge me at all for it - really nice and helpful! Would definitely recommend.

Kr
Review №4

I went to Payless Repair two times, one time to replace battery on my iPhone and another time to replace the battery on my MacAir. GREAT experience both times. So great to be able to talk directly to someone who was going to work on my devices, make an appointment on the same day, and get the repaired devices back on the same day. Raina was very cautious about jumping into conclusions about the problem being the battery (although that seemed most likely the case) and offered different solutions for me, if somehow the problem ended up being something else. Both times, she offered me time to observe the devices to make sure that the problem was resolved. She even sent a text to follow up with me. This places does not have bells and whistles -- it is a mom and pop shop that just does what it does well. But Raina conducts her business professionally with excellent customer service.

Au
Review №5

Great place to fix your phone! Raina helped me fix a faulty charging port for my galaxy s9+. She even went the extra mile to fix that back panel of the phone that was cracked. I was not going to have this fixed, but she was concerned that my camera would be damaged because the glass cover over the lens had broken off. I trusted her judgement and she offered me an excellent deal for the complete fix that cost less in total than I had been quoted at another shop just to fix the charging port. This was a few months ago, but I felt I should write a nice review for your quick and professional repair. Thanks Raina!

C
Review №6

Went to get battery replaced and got home with faulty Audio IC so couldn’t make call went back they offer to pay half and take it somewhere else to repair but it got really damaged that needed to replace motherboard so end up with a brick and had to buy a new phone.

Ga
Review №7

She was awesome! She was super knowledgable, quick, and charged an extremely fair price. 10/10 experience.

Sp
Review №8

Excellent! Took the guts from my broken phone and put em in another phone to recover my photos. Every other shop said there was nothing they could do.

Ad
Review №9

Rena has excellent customer service, very nice person, and she has a great puppy!

Ar
Review №10

I recommend to do phone repairs here. It was an amazing experience. The master fixed my note 9 in one day. Where uBreakiFix (Bellevue Samsung service senter) spesialists, after playing with the phone 4 hours, told me it unfixeble, and they cant do nothing about it.Thank you very much PAYLESS REPAIR.

BK
Review №11

Our family has used her service several times now. My son dropped phone again but this time purchase a more protective case first!Quick appointment by text and always great customer service and repair is fast. I called for estimates, her price is reasonable if not lower than most. Definitely recommended for screen replacement. iPhone 8+.Her repair time is faster than trying to wait in line at Apple at certain times. :)

An
Review №12

Loved this place. My phone screen was fixed in just a few hours!

Aw
Review №13

Rayne is awesome. She spent two hours of her time helping me out transfer some photos into my pc for free without charging me.I highly recommend this place for anyone who’s looking for cheap prices and great customer service!

Ky
Review №14

Highly recommend, my phone was screen and a bit of hardware was damaged and within a couple hours of being dropped off it was ready for pickup, there was a slight problem with the part installed (like came broken from the manufacturer, so not her fault) and after we contacted her she offered to fix it and even come pick up the phone. I really appreciated her service, would highly recommend

Xi
Review №15

It took about 15 min to fix my cracked phone screen. Friendly and helpful staff. Lowest fee I found in Bellevue area too.20-day-after edit: New screen shattered again, at the first drop. Original screen endured much more abuse before shattering, suspect the glass part being used here is not as durable as OEM (Duh).

Cl
Review №16

I dropped my older iPad off for a cracked glass screen, and it was done in about 45 minutes! She was knowledgable, professional and did an amazing job. The price ($69 flat) was great too; other places are advertising $100+. I also appreciated that she asked me if I really wanted to fix it (as it wasnt very bad), because older iPads cant be updated to the current iOs. Go check them out and keep the business going in these tough times! :)

Br
Review №17

Fast, professional, and competitively priced.

Ja
Review №18

Fixed my phone flawlessly with fast and reliable service. Best part is all parts used were OEM which is more than i can say for several other places in the same area.

Ya
Review №19

Fixed my phone charge port in 1 min

Ai
Review №20

Im definitely prone to dropping my phone except this time, it was in a jacket pocket that got caught as I was closing the car door >.< safe to say, the top corner of the phone was shattered and the back camera glass had a crack in it.The woman at the shop was super friendly and the prices are great compared to a couple other shops Ive gone to in the past. Fixed the front screen and camera in under 30 minutes and I was back to being a respectable phone owner. Im the first person to just live with a cracked screen until I need to replace my phone but Id go here anytime.Definitely recommend to anyone looking to get their phone fixed.

Br
Review №21

BEST phone repair company I’ve ever gone to! I’ve been to several phone repair places over the years because I’m pretty prone to dropping my phone or accidentally ending up under water with my phone. This place outshines them all. Friendly, knowledgeable staff and professional, affordable service! Next time I’ll be back without hesitation.

Ja
Review №22

I was genuinely dissatisfied with her service, so I left an honest review. However, the merchant emailed me privately and told me she would sue me if I do not delete my reflection. Although I deleted the previous review as a sign of courtesy, my one-star perspective towards the business remains the same.

Ge
Review №23

Awesome, I already sent a few more phones in from our business to be repair. Professional, and prompt service.

Jo
Review №24

I brought my iPhone 8 Plus in this place to fix the screen and I really appreciated the service. The woman who received me was done after 20 minute and nobody can tell that my screen was broken before. The price is also way more affordable than the place I used to go. We also had a great discussion about traveling abroad. I highly recommend this place

Si
Review №25

I am very impressed with their speed of service and affordable costs. My broken iPhone turned out like a new one in less than 15 mins.

As
Review №26

Courteous, fast, and communicative! Dropped my phone off at noon with a completely busted screen and it was ready by four. Highly recommend this shop.

Jo
Review №27

I called in to two other local shops and this place had the lowest price for a screen replacement on an iPhone XS. They also got me in the same day I called. Repair took about 15 minutes and after 3 months now, it has worked fine, no issues.

Da
Review №28

If you need anything from camera replacement to screen replacement this place is it! They charge a fraction of the price that other places do and in fact do a better job than most places I have been to in the greater Seattle area. They use high quality parts and not the cheap stuff you guy in China for dirt cheap. The people that work here are awesome as well and professionals in what they do. They take usually 30-40 minutes to replace a screen which is great compared to hours I waited at other places in the past. Recommend Payless 100%!!!

Ha
Review №29

Definitely one of the cheapest places around and prompt service. I had an issue few months after she had fixed my phone and she happily fixed it again at no cost. Highly recommend!

Sk
Review №30

My phone screen was so broken you could see the inside of it. One last spill onto carpet and my touch screen stopped working. I was able to stop in 20 minutes to closing, and Rayna (sp) was able to get my phone fixed perfectly in less than 13 minutes! Ill definitely recommend this service to my friends. Thank you so much, Payless Repair!

ra
Review №31

The lady who does the repair is Very helpful and talented.she does things with ease. The charges are very reasonable too. I got my iPhone 7screen changed here.The material is of very high quality. I would recommend her anytime

Ry
Review №32

Was very impressed with the knowledge of phone repair and pointing out issues that you wouldn’t notice without taking the phone apart. Fast efficient service at a great price. Very courteous as well.

So
Review №33

I don’t know what wizardry happens there, but the friendly young woman replaced the completely shattered phone screen in less than 15 minutes. All this at a competitive price. Highly recommend!

S.
Review №34

Incredible service. The replacement screen I needed wasnt in stock, so they had it delivered next day and jumped on the project immediately. It was done in under an hour. Couldnt recommend this place enough.

N.
Review №35

Place is a little hard to find but the service and repair was immediate and efficient. It seemed to be a fair price too. Highly recommend for any cracked screens.

be
Review №36

I have visited the store today. The girl was quick and fast. She replaced my IPhone X lightning port under 30mins with reasonable price. Only drawback was waterproofing may not work anymore( I guess this is the same case with all the phone repairs in any location)

Mi
Review №37

Best Place to get your electronics repaired. They have the best prices with the best service. All the employees are well educated on their craft and do a superb job.

Pr
Review №38

Thank you for extending the life of my iPhone SE in under 20 minutes. Very knowledgeable repair shop. $59 for screen replacement and I get to use my phone for at least another year. Will definitely take my business there again. Cheers.

Ni
Review №39

Best experience ever. Picked up phone on first ring, told me I could come in right away and my iPhone screen would be repaired within half an hour. Best price around, very reasonable. Completely satisfied!

El
Review №40

Updated: Went back again for yet another broken screen, quick fix and phone’s looking great! Thank you!A year ago: Took 15-20 to replace my iPhone 8 Plus screen! Flawless job, phone’s looking brand new! Highly recommended!

Bi
Review №41

Life saver. Very good service. Fast, good price. My phone got ran over by a truck and they got it fixed in 20minutes. Btw the place is on 2nd floor of the dance class building.

Am
Review №42

Raina is a friendly and generous repair technician. Her prices are great and the repair was super fast! Thanks Raina!

Gi
Review №43

Best place to repair your phone in the northwest!

AD
Review №44

Terrible Place , Cheap yes but you will regret once you have a service through them . This place is a joke, they make it seems like it is cheap but when I replace the LCD screen they will give you free tempered glass , PLEASE SAY NO, they will put a smaller tempered glass that does not cover the whole screen.1 week after I changed my LCD screen through them for $85 , and when I drop it, the screen below the tempered glass cracked , and not a single crack on the tempered glass protector itselfThey are hoping I come back to them . But I will not recommend this place .Seriously this is a joke.My screen is shattered and my tempered glass is not even a single crack, as I can feel it with my nails . The LCD screen they put in is a very low quality screen. We have both me and my wife phone screen replaced I phone 6s and 8plus . Both also cracked once dropped .I will be spreading the word out of how this business is not a honest company . I work for a local news company and I could very well easily write a report on my experience on their newspaper . As this is SHADY business.Updated:I will not be coming back for the replacement, as this is how you get people to come back for cheaper replacements more then once .YOU SHALL NOT PUT A SMALLER TEMPERED GLASS ON THE LCD SCREEN AND WHEN THE PHONE DROPS THE LCD WILL GET CONTACT RATHER THEN THE TEMPERED GLASS. (The tempered glass protector is actually smaller then the actual LCD screen, and how can this be protected . There is not point for the tempered glass screen protector .I will be bringing my phone to others and I will also be writing a report regarding my experiences with your business in the local papers.Good luck ,PS, put the correct tempered glass that is meant for the correct model . Not s smaller glass.

An
Review №45

One of best place to get your screen repaired. They offer high quality repair for iPhone. Guarantees their job. Would recommend

Ka
Review №46

This is a great place for mobile service. Fast and reliable.. Thank you!

Da
Review №47

Wow. Wow. Wow. They fixed my phone for next to nothing. 2 other shops wouldn’t touch it. Kudos and hats off. I woulda paid triple what they charged me. And in 1.5 hours!! Holy cow. Just....holy cow.

M
Review №48

Took my iphone for repair today. The lady was really quick & very nice. It took 20 mins to replace the screen & she did a great job. Will surely recommend.

A
Review №49

Had my iPhone glass and LCD fixed there. The technician was nice and friendly. He did a perfect job replacing the cracked screen. And I believe its the cheapest place in the area for phone repair.

Ch
Review №50

Quick and precise. Also, good customer service

Ka
Review №51

He did an amazing job of fixing my phone. And they were fast. Terrific customer service!

Bh
Review №52

Quick service, reasonable prices and amazing work. Highly satisfied with the service. They do accept walk-ins.

Cr
Review №53

I went here to get my screen repaired. They charged me the price that other stores were asking twice more than their price. Quality is the same. They kept my original lcd but just replaced damaged part. That was all I needed.Thanks guys. Recomended. Pay less.

Sa
Review №54

I came in as a walk in and she had my phone done in an hour and the screen is beautiful! & an awesome low price!!

Pr
Review №55

Raina was great and very nice! Thanks for taking care of my laptop.

An
Review №56

Fast, reasonable and screen quality was as good as the factory ever was.... iPhone 6 plus. Will use again!

AR
Review №57

Professional service. The technician was nice and was quick in fixing both of my iphone, will definitely use their service again :)

Ro
Review №58

Great service at very good prices!

Br
Review №59

Great customer service! Quick repair! Quality repair! I wont go anywhere else!

Sa
Review №60

Great service and affordable price.

Ja
Review №61

So I took my phone and on the Groupon of the screen to be repaired. After the screen was repaired and I left the battery immediately had problems. I had a brand-new battery put in it from You break it I fix it and I just took it to Jet city repair Play said the last place to fix it put in a battery thats about to explode. You break it iFixit logged the serial number of the battery that was put in it! Long behold the serial numbers dont match. So these guys fix my screen and then put a bad battery in there that was set to explode! Havent gone in there to deal with them yet but I will!!

Jo
Review №62

Great Service so glad I found them😁

So
Review №63

Replaced my iPhone 6+ screen in 30min. Courteous and friendly service. Definitely recommended.

Ja
Review №64

Awesome! Quick, responsive and affordable. My S8 now looks great!!

Es
Review №65

Fast and friendly service. Would recommend to anyone

Na
Review №66

Very quick, fixes phone immediately, great customer service, perfect repair

Va
Review №67

Great Prices and Great Service.

Ry
Review №68

Very fast and great price.

je
Review №69

Cute girl with great hands

El
Review №70

Thank you guys 👍🏻

Information
30 Photos
70 Comments
4.7 Rating
  • Address:14028 Bel-Red Road, Highland Plaza: Suite 211, Bellevue, WA 98007, United States
  • Site:http://www.payless.repair/
  • Phone:+1 425-559-2164
Categories
  • Screen repair service
  • Cell phone accessory store
Working hours
  • Monday:11am–6pm
  • Tuesday:Closed
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:10am–6pm
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