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Cardinal Buick GMC
3800 IL-15, Belleville, IL 62226, United States
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Pr
Review №1

Matt Colombo at Cardinal Buick GMC went above and beyond for this paramedic on 9/11 to get me into this beauty. Top notch hospitality. Made me a great deal on my 300 trade in. Will definitely make this my first look when searching for vehicles. Thanks again Matt!!

An
Review №2

Great Service! Really took care of everything I wanted and even showed me all the cool new features that are available now. You could tell everyone cared about my business and wanted to make sure I was happy and helped keep the kids entertained while I finished up the paperwork. Overall 5 Stars

Je
Review №3

The absolute best car buying experience we have ever had! Matt Colombo gave my daughter a phenomenal deal on her first new car ever. She is thrilled and we got a fantastic price. It was such a good deal I didn’t need to dicker. Upfront and honest this is a wonderful full-service dealership. It was well worth a two hour drive to buy here. Thank you, Matt, for making this an enjoyable experience!! We will be back!

Fa
Review №4

Be prepared to know your car trade on value please,do not make the same mistake my mom didmy mother went in to check cars and ended up buying a car.she had a trade in and she didnt know much her car was worth. I wasnt there but I did research and asked other dealerships what was her value and it was 12,800 (per lenders and salesmen quote since the told me they use they own black book) they put her car as rough and only gave her 10k. Im very upset about it since right now they had a trade in event and they go and give her the lowest they could..

Ee
Review №5

My latest visit was my best one. Our vehicle was serviced in a timely fashion. We were out of there in less than 1:30 minutes which is amazing.

Ti
Review №6

Just bought a new Yukon Denali and it was the easiest experience ever. They did everything to make me feel comfortable and move the process along. Cody communication and was very professional. I would buy another vehicle from him for sure!

An
Review №7

Brad was excellent salesman. He made the process smooth. If i need anything even after my purchase Im able to contact him and he will get it taken care of thats 5 star service. He checks in to see how things are going.

Pr
Review №8

The best experience dealing with buying a car. I recommend Cardinal Buick.my sales person was Cody. very nice and professional.

He
Review №9

Worked with Cody who was very helpful and made the car buying process less stressful buy being easy to work with. Based on what we were looking for, he even had two options ready to go for us to drive and pick from. We got the red one ;-)

nw
Review №10

Salesman David Bradshaw (aka Cowboy Dave) and the other staff that assisted were incredible. Very friendly and helpful. No sales gimmicks or slick talking. They were informative and straight-forward. I am very happy with my purchase and the buying experience at Cardinal.

Sa
Review №11

I had been dealing with on going issues with my vehicle for a month. Out of convenience I was using a dealership close to home. After being completely unsatisfied with the outcome I outreached to Cardinal Buick where I purchased my vehicle and from the 1st phone call I made I have had nothing but superior service from them. Chris and Amanda helped me tremendously and I am so thankful for their service.

Mi
Review №12

It was the best. They got everything done in a timely manner also. Everyone was polite and helpful. Josh deserves 10 extra stars for allowing me to confidently ringing the bell knowing Ive been taking care of by the best. He represents the company professionally to the fullest. Loved the experience of getting my first new vehicle. Thanks so much

Ke
Review №13

Andy was awesome. I will be sure to request that he alone work on my car. He was very concerned with making sure my car was safe for our big road trip. He noticed that I needed rear brakes and got me all taken care of. You have a very good ambassador working for you.Id also like to throw out a kind word for MarcWhite the Service Advisor....again nothing but professionalism and kindness.

O
Review №14

So far the service seems to be good, only problem that I had was when I called for a price of the service that I was receiving I was given one total, upon arrival I was given two different totals, when question why I was given two totals I was told that their cash registers were not working properly, in which is not my fault. In my opinion cash registers that are not working properly should be replaced immediately to give customers more accurate price, otherwise I’d assume that I was being overcharged for the service that I received.

Sa
Review №15

Garret was fantastic. Very polite and very knowledgeable. Wonderful young man

Da
Review №16

I encourage anyone who shops here to pay close attention to the numbers and hold firm on what you expect for your trade! They tried to severely low ball my trade in value and I learned long ago to walk away from unacceptable offers. Only when I was literally driving off the lot was I flagged down by the manager and offered a reasonable amount. $250 less than what I was asking.Now the deal was typed up and the price of the vehicle was magically more than $2000 over the final price listed on their website. More back and forth between the sales person and the manager.I eventually walked away with the vehicle I picked out at the price I was expecting but not without frustration and way more time spent than necessary. I had hoped silly tactics like these were a thing of the past but...

Co
Review №17

Worst dealership I have ever been to. Not afraid to sell you something that is going to break down very soon after purchase and then do nothing about it. Could not recommend less!

Rh
Review №18

This place is a joke! I referred someone who purchased their vehicle and never got the $100 referral fee. Then once I sold my current vehicle I contacted their finance department multiple times within three months to get a warranty refund and no one ever got back to me. This place will demand money owed upfront, but when they owe you they won’t follow through. Do not waste your time at this dealership! Two of the employees that helped me here were great & they are no longer with this dealership and now I understand why!

Ji
Review №19

Amazing salesman very knowledgeable. Very happy with my purchase of a Buick Encore GX, thank you Cody Murray. Well worth a 2 hour drive to buy a vehicle

La
Review №20

First let me say that I didnt have an issue with the customer service. The service people were courteous and respectful throughout the duration. The issue was the length of time to take to get the service done. I kept getting told still waiting on parts and it kept getting pushed back another day. When the parts came it I was told that they were waiting on parts when it was in fact already there. So time was wasted. Also after getting the service done, I was told I needed to get some things fixed that there was no previous indicators that those things needed to be fixed, particularly the brakes. You can tell when your brakes are going out but I didnt have anything wrong with my brakes prior. The only thing I can do is go off their word. If the actual service could match up with their professionalism, they would be slamming.

La
Review №21

Tl;dr Awesome sales department, spectacular service department, thoroughly happy with my purchase and will return!I hate buying a car. I hate everything about it, from the anxiety of haggling to the entire day lost at a dealership. However, when I decided I wanted to trade in my SUV for a pickup, Cardinal had a truck I was interested in so I set aside an evening to go look at it.Matt Colombo greeted me when I came in and the first thing he said to me was, You dont want this truck. He assured me that the truck Id come to look at was in pretty rough shape. Hed show it to me, but he also wanted to show me one that was much better truck for the money.He was right, the truck I came to look at sounded like a dying animal when he started it up. He then went on to show me another truck that was about $5,000 more than the first, but when I explained to him that I really wouldnt be able to afford that much more, he showed me (without trying to further convince me to buy the more expensive one) a third truck within my price range that seemed to be in great shape, it was just smaller than what Id initially been looking for. I liked it quite a bit, though, so we went on to do paperwork (I was there for multiple hours, but really thats just part and parcel of buying a vehicle). There was some amount of going back and forth to get the payment where I wanted, but in the end I left happy.That weekend we decided that it would be the vehicle we took on a trip that would involve a total of ten hours drive time on the interstate (not in small part because it was my shiny new to me truck and I wanted to drive it lol). While we were puttering around in our destination city we noticed the brakes making some noise, and by the time we got home they were complaining pretty loudly. I took it to Meineke and was quoted about $1,500 for basically a total brake replacement as well as some shock work and a tie rod replacement. Id just bought the truck!I texted Matt that evening with a picture of the estimate Meineke had given me and asked if there was anything they could do. He advised me to speak with Amanda in service, which I did the next day and she was able to fit me in that afternoon. I didnt deal with Amanda when I got there, but the gentleman (whose name I regrettably cant remember - Bradford, maybe?) with whom I dealt was incredibly helpful and seemed greatly concerned that I had only just purchased the truck from them.I had my toddler with me and was unwilling to reinstall our carseat in a different vehicle so we hung out at the dealership (in a little playroom with lots of toys to keep her occupied) while the service department looked at the truck. We were there for an hour or two and then were informed that the dealership would perform all repairs (except for the tie rod, with which they apparently couldnt find anything wrong) free of charge. I was astounded - Id bought the truck used, after all, and the extended warranty I purchased (its a ten year old truck) explicitly does not cover brakes. I had really just expected a discount on the work, not a complete comp! Were expecting to have the work completed in the upcoming week.All in all, I cant say Ive had a better experience at a dealership, especially with both the service and the sales departments. Usually one or the other falls short. We will for sure be returning for any future vehicle purchases!

wa
Review №22

Great experience, Claude Horton was very friendly and knows his job very well. He made us feel very welcome and comfortable while we went through the whole process. Claude made sure we knew everything about the vehicle before we left.This is a very outstanding dealership. I live about 80 miles away and the dealership is far better than the ones in my area. I will have no problem coming back in the future to buy another vehicle.Thank you !!!!!

Ta
Review №23

Cody Murray was great! This was my first time buying a car by myself, so I was a bit nervous. Once I spoke with Cody, I felt more at ease. He was so down to earth. I truly appreciate the customer service I received from Cody!!

Va
Review №24

I bought a kia soul with Bruno, he was super helpful and answered all my questions. He wasnt rude in anyway and really listened to what I wanted. It was a great experience and cardinal Buick provided excellent customer service

Ca
Review №25

I want to thank Cardinal Buick GMC for the amazing experience and I want to especially thank my car salesman Bruno you are an amazing guy and was very patient and made me feel comfortable which made this process very quick and easy. No games, no pressure and clear communication.. I can’t wait to ring the bell with you on my future purchases 🥰

D
Review №26

First of all I dont write reviews at 70 years old but I felt like passing on this information, Our sales person was David Bradshaw ( cowboy Dave ) Dave and everyone we met working at Cardinal went out of their way to make our deal happen. I have never bought a vehicle in my life that EVERYTHING was taken care of. When our sale was completed we had title, plates on vehicle, taxes paid ( least favorite experience ) detailed and full tank of gas in our 2021 Enclave. In the month of July I had two friends buy vehicles at Cardinal and told me to try this dealership out, we were all three first time buyers at Cardinal Buick. One of my friends that bought lives 70 miles west in Missouri and I live 75 miles east in Illinois, worth the drive for sure .

Al
Review №27

My experience purchasing a vehicle from Cardinal Buick GMC was outstanding.Bruno, was professional throughout the entire process. His work ethic and attention to detail created a very comfortable atmosphere. I will definitely purchase from Cardinal Buick GMC in the future.

Ma
Review №28

David Dickerson was awesome! He got my wife into the car she wanted and at the price point we wanted. Highly recommend him to anyone.

Ka
Review №29

From beginning to end GREAT GREAT Customer Service. Great atmosphere welcoming from everyone we came in contact with! BRUNO IS THE BEST salesman you are a wonderful, knowledgeable, amazing young Man. We appreciate everything you did to get us in the new truck! Thank you BRUNO and Cardinal Buick GMC!

Gr
Review №30

My experience is not performances base its customer service driven. I recently signed up for service on-line after receiving an email from Cardinal Buick. In the email,was an offer a gold and platinum pack for service...the platinum package was $166.79...but after I picked up my vehicle the total was $274. The false advertisement is my problem, and the customer service rep that had an attitude in explaining that the pricing on-line is not set in place by the dealership. However, an establishment such as yourself should be responsible for knowing as well as honoring your cyber pricing and advertisements.

An
Review №31

Bruno was amazing to work with! I love the car I purchased and he was very transparent from the start. I would highly recommend the dealership to anyone and Id say find Bruno! Thank you sooooo much for getting me in the right wheels.

Ka
Review №32

The service was good but I a issue trying to pay with my rewards..it was resolved. Now I get an email informing me that more work needs to be done on my car. The service department never mentioned to me that I needed additional service..

Ni
Review №33

Just bought our first diesel and had a great experience at Cardinal! Cody Murray took care of us and was very good at getting everything done quickly! Easy to talk to and easy to work with. Would recommend his services!

Ta
Review №34

Service rep, Amanda, has helped me several times now and she is exceptional. She always tries her best to help me save money and give good service.

Ka
Review №35

I would rate 5 stars for Cody who was doing great job on helping me getting to know more about the car. He always respond me to help with anything we need to know about our new car but I having a problem with the financial service they provided when I bought my car. I bought my car in late night that I had to accept the loan from GM finance. Even my credit score was very high 850. , I have to pay 4.75 % interest which told I can refinance after 6 months. I didn’t have time to check around so I accept it and thought I can refinance later . After 6 months, I refinance with my bank with interest rate 2.6% . They request the pay off letter. I called GM financial millions times but no one answer. I always wait for an hours then hang of because no one answer. I called the GM financial guy to help but he didn’t answer me or call me back. I went online request it but it have been 3 weeks, I still haven’t get the payoff letter. I check with them this morning, they said they emailed it already but I still didn’t get it. If you buy car from them, don’t ever use GM finance

Am
Review №36

Thomas was great! He was kind and took all of my needs into consideration when helping me with my purchase. I am an educator and he was able to work around my busy schedule. Mark the sales manager even came out introducing himself. It was a wonderful experience all around with friendly staff!

Ja
Review №37

This is the best car buying experience I have had. Cody was very interested in what I wanted, not what he wanted to sell. Fast closing once I chose. I will be back.

De
Review №38

I purchased a vehicle from them yesterday, and the experience was great, not once was I pressured into anything I didnt want. Dave and Bruno was fantastic and very professional they went above and beyond. I will be getting more vehicles from them in the future!

La
Review №39

For the Service Dept: Much thanks and appreciation for getting The Undertaker back rolling... Everyone was very helpful and eager to get me back on the street.... Again thank you. You all are A1 forever in my book

St
Review №40

Thanks Matt Colombo for hooking us up with vehicle number four! Top notch service as always!!

du
Review №41

My experience was outstanding, David was very helpful and straight forward. Would definitely purchase there again.

Ca
Review №42

Bruno was so kind and such a big help! He listened to every detail and got me exactly what I wanted. I love my new car. I know I made him want to pull his hair out, but he was very patient with me. He made sure I left satisfied. If you ever stop by Cardinal Buick ask for Bruno and tell him Caylin sent you.

Ke
Review №43

Bruno was Great!!!!! He explained everything when we had problems. He worked his hardest to get me into a vehicle. When we started running into a time crunch he offered to go pick my husband up and take him to work so he wouldnt be late. He was really good handling 2 bored teenagers and even gave my oldest advice on how to build his credit once he turns 18, and told him about current job openings. I would definitely come back and work with him and only him.

We
Review №44

Thank you so much to my brother Bruno for helping me get my first Brand new Vehicle, Thank you to Kevin, Trey and Sam for making everything posible. It was an experience that I’ll never forget. Happy to be part of the Cardinal Buick GMC family!

Ta
Review №45

Just bought a 2015 Tahoe from Cardinal GMC and it was the absolute best experience weve had buying a car! The whole process was super easy! Josh, Zach and Kevin you guys are the BEST!! Thank you!

Ba
Review №46

Cardinal Buick is awesome. I recommend them highly. They have lenders even if your credit is not perfect. The prices cant be beat!! And I love our salesman Claude. We have bought two cars here so far. They have saved us thousands! I cant say enough good about them.

Pa
Review №47

After having a bad experience purchasing my last vehicle at a different dealership, I was a little nervous going in. We worked with Dave Bradshaw, and he immediately put me at ease! He was super friendly and knowledgeable and went above and beyond to take excellent care of us! Would definitely recommend to anyone looking for a new vehicle.

Ka
Review №48

Everything went great. Thank you

te
Review №49

I took my car in for a recall on the Jack without an appointment and they took care of it right away. I was also having an issue with my hatch they ended up having to order a part for it. Took it back to get repaired No Hassle at all. Everyone one at Cardinal Buick is wonderful.

Kr
Review №50

I have a great experience every time I visit Cardinal. I bought my vehicle from Matt Colombo in early 2020- he was very patient, no pressure, and genuinely wanted to make sure I was happy with my purchase. Ive been back there for every oil change/tire rotation (every advisor is super helpful and attentive), and Matt goes out of his way to say hi and asks if Im still enjoying the vehicle- and if he isnt busy, takes it through the car wash himself after the service is complete. Talk about top notch service!

Ja
Review №51

March 16, 2021 i cosigned for my daughter to get a newer vehicle. Both credits were not the greatest, but mine was high enough and i had the income to cosign. We get approved, they take her picture holding her plates, we leave (after5.5 hr). Within a few days the finance company calls and welcomes us. All good. March 29th Cardinal calls me and says the finance company wont approve the loan (she is a driver for Jimmy Johns) so i need to come in and redo the loan and put in my name only. Well defeated the purpose of helping her establish credit, but we agreed because she needed a vehicle. So i go and redo all the paperwork. On April 1st they call me again and say the loan company wont approve the loan just with me because they know she will be driving the vehicle. So, we had to return the vehicle. They did refund her deposit, but id never recommend them to anyone trying to establish their credit.

N
Review №52

If your credit is less than perfect you are treated with little to no respect. i visited with Every intention on walking away with the car that I personally researched and acquired a loan for prior to my visit. Once the sales guy found he couldn’t upsell me to something more due to my credit challenges he treated me as if I didn’t exist and actually more like I was a bother to him. Even commented his surprise anyone gave a loan at all. I think ill spend mymoney elsewhere thank you!

Am
Review №53

Dave Bradshaw did an awesome job if your looking to buy a new car he is the Man!! We live over 2hrs away from the dealership he was willing to stay late so we could get our new Acadia bought tonight! Cowboy Dave greated us with a big smile and our new vehicle ready to go. There was no sitting at a dealership for hours and hours. The whole team was friendly and ready to take care of us. I would recommend all them for a hassle free experience.

Mi
Review №54

All of the staff were extremely pleasant and knowledgeable. The sales people went above and beyond our expectations. We told them our wants and budget and they made it happen. They beat all the competitors with available inventory and price. We love our new Acadia and was able to drive it home the day after our initial visit to the dealership. Thank you to all of your staff and management for making this possible. We have and will continue to recommend Cardinal Buick GMC.

Cr
Review №55

First time experiencing poor service in all the years I’ve been a customer. The service tech Bradford did the best he could to communicate delays and offered me 20% off my bill for the 3-hour wait.

de
Review №56

This was my first time going to a dealership to get a car and I’m very glad that I did. I was helped by Mr. Justin Smikoski who was very down to earth and did everything in his power to help me leave with a vehicle. I had poor credit and a bit of a driving history but they were still able to work with me. I was able to get a 2017 Buick with not very much down , I highly recommend !

An
Review №57

I had a great time at cardinal Buick thanks to Amanda South I was Able to get the car I wanted I really appreciate her help. ( Thank you Amanda South for all your hard work getting me into a newer vehicle)

Je
Review №58

My salesman went well out of his way to make sure I was happy with the deal. He was very accommodating, set up ny Bluetooth and On-Star, and helped me with some of the cars options that I didnt understand how to operate. I can honestly say he is the best salesperson I have ever had. He truly wants his customers happy and is willing to go the extra mile to do so.

Do
Review №59

They are always helpful, professional and timely. Ive never been dissappointed with the service department. Really super people working there. They will always keep me coming back.

Jo
Review №60

Cody was great in ensuring that the car was in pristine condition, the color was indeed the one desired, and both operators would be able to safely drive the vehicle.

Le
Review №61

My service writer and Andy were great. I also spent time in parts and Garrett did a great job helping me. Thanks guys!

Ta
Review №62

I was a little upset at first but the Manager Chris is amazing he always find a better way to make his customers happy and I appreciate him in so many way 😘😘😘😘thanks Chris for everything

Br
Review №63

If you go to Cardinal Buick GMC. Bellville, IL location go to Amanda South. She was wonderful. She kept in contact with me for over a month while I waited for a settlement on a car accident to get over with. She was friendly and helped me greatly to find the perfect vehicle. She knows what she is doing!

jo
Review №64

Matthew did an awesome job with the whole purchase experience. I’ve purchased from many dealership and this was by far the best experience I’ve had. Everyone at Cardinal Buick GMC treated me and my family very well.

Cr
Review №65

Dave Dickerson was an outstanding sales agent. He made sure I found the vehicle for my needs. I would definitely recommend him.

pe
Review №66

Brad in the service department was extremely helpful. He kept me updated on the status of my vehicle and had an Uber pick me up at my home and take me back to the dealership. The only frustrating part was it took a little longer than I expected but that because of some un foreseencircumstances beyond their control. Brad thanks again for being so awesome 😎😎

Ch
Review №67

I worked with Matt Colombo. He was able to squeeze me in an early appointment and was very understanding & friendly. He didnt pressure me at all which I have experienced before with other salesmen at this dealership. He understood my position and that I was just there to get an idea and was not in a need of a new car but if the right deal and opportunity presented itself then great. He even texted me a few days later to see how I was liking the car. Justin in Finance was just a great to work with.

Sa
Review №68

I know I could have gotten more than $500 for my car. There was nothing wrong with it. I kept asking about Remote Start and I was told that I would get the instructions for it and after I signed the paperwork, I was informed then that I dont get the Remote Start. Why buy a new car if I cannot have a simple request granted? 4 1/2 hours is far too long to purchase a car. Find better ways to shorten the time for people please. Other than that, all was good.

Ka
Review №69

TC Cunningham was very pleasant and professional to deal with. Would definitely recommend him and buy another car thru him again. Overall at Cardinal it was a very good experience.

Ja
Review №70

Sad that most times I come in for a service such as an oil change it takes hours and I am almost always asked to reschedule. The girls at the desk are wonderful though which makes it a little more bearable.

De
Review №71

Staff is very friendly. I was kept up to date on what was happening with my car as it was in service.

br
Review №72

Overall the experience was not the best compared to my experiences at other competitive dealerships. We were presented with a salesman who was inexperienced and unable to answer any of our questions. We were there for over 6 hours with little to no understandings being made between us and the dealership. There was no communication between the multiple salesmen we worked with, making it even more frustrating when we were dealing with all kinds of different prices for the new vehicle and our trade-in. Matt Colombo stepped in and made our experience much better. He answered all of our questions and really tried to make it right by ensuring that we were leaving happy with our purchase. I would give him 5 stars!! He ultimately saved the deal. If there wasnt such low inventory everywhere right now, we would have gone elsewhere.

Er
Review №73

Cree the service advisor was amazing!! She is so awesome to work with and got my car fixed really fast. Jordan the technician fixed all the issues with my car and it rides like it is brand new. I would highly recommend getting service done at this dealership just to have this kind of service.

Rh
Review №74

The sales team is great. Very helpful and they really care about taking care of your needs.Reason this is getting 2 stars is because I bought a truck and Ive had to bring it back 4 times to fix things they keep not fixing

Af
Review №75

Bruno was wonderful help with purchasing our new vehicle. He was able to answer all of our questions to make this process as efficient as possible.

sh
Review №76

Bruno was great to work with- very dedicated and helpful. You can tell he loves his job and will assist with whatever you want!

Sa
Review №77

Bruno made my experience very smooth sailing. Would highly recommend!!

Pa
Review №78

I had reservations about bringing my car to the dealership for help sighting unfounded beliefs that I might be overcharged or told exorbitant repair delays for parts and time. I must say that right from the start all those worries were eliminated. I exited my vehicle and was immediately helped by one of your outstanding service techs (Bo I think). I was getting the A/C repaired for my Grandma and could not be more impressed with the process! I will definitely be back in the future!

Mi
Review №79

Cody Murray at Cardinal was excellent and helped me find my new ride. I’m more than happy with the service I received, the friendliness of Cody + other staff and my new Jeep! I’ll definitely be starting all my future vehicle searches with Cody at Cardinal Buick GMC ⭐️⭐️⭐️⭐️⭐️

Je
Review №80

THIS WAS THE SECOND TIME I HAVE HAD A EXPERIENCE WITH A YOUNG EMPLOYEE AT YOUR DEALERSHIP DRIVING MY VEHICLE LIKE A NUT. BURNING RUBBER, I DID NOT BUY NEW TIRES FOR THAT PURPOSE. I DONT DRIVE MY TRUCK THAT WAY. I THOUGHT YOU COULD HAVE AT LEAST OFFERED SOMETHING IN RETURN. MR HOFFMAN

Je
Review №81

Worked with justin to get a great deal on a new truck. He made the process easy and went above and beyond to take care of me! Will be back soon to get another car!

He
Review №82

My sales associate was Matt Colombo ,I got a Tahoe, he made the whole experience so easy. He was so nice and pleasant he was very patient with me. He was very sweet and nice Definitely recommend this place and ask for Matt you won’t regret it .. ❤️

Ma
Review №83

Kevin Flores made the difference in my shopping experience at CARDINAL BUICK GMC his Professionalism along with vast product knowledge, answered all of my questions DIRECTLY with out having to say “LET ME ASK MY MANAGER” Unlike other dealerships I’ve been to, what sealed the dealwas delivering exactly the CARDINALS two business philosophies Kevin explained to me when I first met him, Best one pricing structure without the high pressure tactics from their non commission pay structure allowed him to give me the best customer service I’ve ever had, they actually had plenty of inventory to choose from unlike other dealerships!

pe
Review №84

Thank you Matt Colombo! We love our new Yukon! My wife and I couldnt have asked for a better experience. Matt is a Pro and makes you feel like part of the family. He went over the top to understand what we wanted and exceeded our expectations! I LOVE DRIVING THIS THING! Thanks again!

ki
Review №85

I would highly recommend Matt and Cody of Cardinal Buick GMC to my family and friends. They were extremely friendly and very helpful. The employees do NOT work on commission! they work together as a team. This is a great system as there is no pressure to make a purchase! 5 Stars!!!

Mo
Review №86

Cardinal Buick GMC is a great dealership! I recently purchased a new vehicle. Mike Columbo made the experience a very pleasant one.He was very friendly very kind considerate and personable. I give him an excellent rating. I will recommend him to my family and friends!

pa
Review №87

I purchased a new vehicle Matt C was very good at his job.

Cr
Review №88

I bought a vehicle from here. You make up your mind. They sold it to me with bad brakes and rotors and struts in the front. I add to request for more assistance to get the brakes and rotors in the front.Got that done after a mile through some feelings.I believe they did replace the brakes in the back 10 months ago but considering the front and the squeaki g of the brakes Im assuming those are bad and the rotors and the shock absorbers.. Now I have fluid in my wheel well after the replacement of whT they did in the front.. Now I came up there with 1500. SO I thought I was Ballin considering its the home of the 49 dollars down pay the payment on the window.. They sold me a 🍋 k... I was suggest not buying anything used cuz the do the bare minimum.. I havent even made my first payment

Ma
Review №89

Thank you Cody for making time for us on a very busy day. You listened to our wants and needs and offered us a very fair deal. Also thank you for today getting my new spray in bed liner, and getting to know you better on a less hectic time. Anyone looking at GM products check these folks out, and give my new friend Cody a chance to help you with your purchase.

La
Review №90

Amazing customer service and discounts available to assist with the heavy costs!

Ry
Review №91

First off, I want to give a BIG THANK YOU to Matt Colombo!! My pregnant girlfriend and I walked into the dealership not knowing what we could afford or what we couldn’t and matt was right there, he greeted us right when we walked in and helped us out A LOT. Prior to coming, we had two vehicles in mind that we liked on their website but he showed us the 2021 Buick Encore GX and it was exactly what we were looking for. Matt Colombo was a nice, friendly and genuine kind person the entire time. I highly recommend Matt Colombo because he is very patient with you and tries hard to work with your satisfactions. I swear I never had a sales guy come out to your new vehicle and do a “welcome call” through OnStar, let alone took time out of his schedule to show my pregnant girlfriend all the features and explained what the car offered. I also want to give a big thanks to Justin and Sam. Everyone in general treated us like we were important and made sure we were comfortable.

Ja
Review №92

I want to give a very high THANKYOU to Bradford Coblentz! He has such great customer service and helped me out tremendously with the headache of repairs for my vehicle. He was able to get all repairs fixed through my warranty and granted me a loner car for me and my daughter to get around. Its hard enough being a single parent, Bradford was such a great help and deserves to be recognized for great customer service and he was very friendly and made me laugh. Thanks a lot bud!

Sh
Review №93

Service employees were friendly and helpful. They got my vehicle done quickly. I highly recommend this dealership

St
Review №94

It was great! So easy and helpful

Pa
Review №95

Brad was wonderful. We went there specifically for a Buick Encore with a safety package in the pearl white for my 84 year old mother. Brad was so kind and thoughtful. He explained every feature to her, showed her how to operate everything, syncd her smartphone to the car, had the mirrors and seat adjusted just perfect. Highly recommend this young man!The entire staff is very attentive, the facility is very inviting.

Ro
Review №96

Oosman doing very well on his job and picking a great car for me

Eu
Review №97

Johnny was fantastic!! He was very professional and personable! He took the time to help us figure out which car and what options were best for us!! Would give him 10 stars if I could!! TC was also great in helping us!

A.
Review №98

My salesperson was very tuned in to my needs. She correctly anticipated all my concerns and had great information to share with me about them!

Ka
Review №99

Great buying experience! Justin made the process easy. He never rushed me and answered all my questions. Highly recommend!

ma
Review №100

I hate wasting my time and that’s why I first applied online. Someone contacted me through text trying to get me to come in. I asked very specific questions before I went here because I didn’t want to waste my time. The person working with me (AJ) was very good at going around my questions. I asked if I was approved BEFORE I made the trip (because I hate wasting my time), she told me I was “pre”approved. Not really answering my question. I told her how much I have to put down Then I asked if I would need a co-signer, she told me no. After we scheduled the appointment I then asked if my unemployment benefits would count as an income.....no reply! Since she didn’t reply back I debated on whether or not I should even go. But I decided to go up there anyway. When I get there literally the first thing I asked her before I even sat down was would my unemployment benefits be used as an income, and then I informed her of the similar text that I never received a response to. She said yes, that she could use it as income. Okay great, let’s get started! After turning in all of my paperwork my daughter and I sat for over an hour just for her to come back and tell me they couldn’t use my unemployment benefits! Imagine the frustration I must have felt!! But I simply said “Okay” and left. A complete waste of time! They must make a profit from every application they get, every hour spent! Smh...

Information
88 Photos
100 Comments
4.4 Rating
  • Address:3800 IL-15, Belleville, IL 62226, United States
  • Site:https://www.cardinalbuickgmc.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_button
  • Phone:+1 618-233-0303
Categories
  • Auto repair shop
  • GMC dealer
  • Brake shop
  • Buick dealer
  • Car finance and loan company
  • Car leasing service
  • Motor vehicle dealer
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:Closed
  • Saturday:9am–8pm
  • Sunday:9am–8pm
Offerings
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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