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Kate Elder - State Farm Insurance Agent
1040 Carlyle Ave, Belleville, IL 62221, United States
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Comments
Ju
Review №1

Nicole is awesome! The whole team is great, always so helpful! I will stay with them as long as I can because you can tell they really care about their customers!!

Do
Review №2

Kate has handled our familys automotive insurance policies for years. Shes always been fair and reasonable when it comes to our claims, and has gone out of her way to go above and beyond for us. Always happy to recommend her for insurance, automotive or otherwise.

Ch
Review №3

Kate is an excellent agent. In my time with Kate as my agent, I have had the misfortune of file several claims. One involving mine subsidence. Kate was so helpful in navigating the process. Many times I would feel lost and frustrated by the information being shared by others. Kate has always been there to lend an ear and be on MY TEAM as we worked to resolve the issues. I can not say enough how wonderful she has been over the years. I highly recommend her services to anyone looking.

Ro
Review №4

The auto loan process was very easy. I was in and out of the office in ten minutes. They also had the best rates available. This is the second car I have financed with them and both time the process was very simple. Great service.

Jo
Review №5

Kate was very personal and a joy to be around. She helped us understand insurance policies clearly & was respectful of our time.

St
Review №6

Thank you so much Connie for being such an awesome agent!!! I called initially just for a simple car insurance quote and you quickly pointed me in the right direction. I was unsure about our car loan options, but you stated, explained, and answered questions about several options. You have truly made our process a ton better in the midst of the chaos caused by the car dealership we purchased from and helped with my stress level along with saving us MONEY!! Connie is also very prompt with returning calls and keeping customers updated through the process! So again THANK YOU AND KATE (CONGRATS on new edition to your family)

Ju
Review №7

I have been with State Farm and Kate Elder for a few years now and I have been nothing but pleased with the professionalism and quality customer service. Katlynn has been my go to for everything. She is personable, courteous and always answers my calls/texts. I highly recommend this team. Being in the military can be time consuming. When you have a team that cares and understands, you can rest assured youre in great hands.

Ad
Review №8

Great customer service and always on top of things in a very timely fashion. Anybody looking for good rates and people that get things done should contact them.

Re
Review №9

They have taken very good care of me over the years. Good prices too. Friendly staff.

Da
Review №10

Mrs Elder has shown me that State Farm Agent really do care about you. Always so helpful and understanding as well as her staff in office, well polite and willingly to get to the bottom of your problems and will find fast solutions.

To
Review №11

Ive been with Kate Elder State Farm for over 25 years and have loved every year of it. I highly recommend Kates agency for you as well. Her staff is super friendly and always there to help. I had their life, home, auto, and renters from her and I couldnt be more satisfied.

Sh
Review №12

Everyone was very helpful answering all our questions and getting our insurance set up.

Ja
Review №13

Been with Kate ever since I started driving at 16, and shes always taken care of me. Her and everyone shes had on staff go above and beyond to get me the best coverage possible or work any issue I have out before taking the next step. And they always do their best to explain everything whether its a specific part of coverage so that I understand it better, or a way to lower my premium and get the most of my insurance. Shes like family and Im glad shes my agent.

Ra
Review №14

Worst insurance office ever! Nearly caused us to lose our house when they doubled the cost of insurance the very day of closing. They are the very definition of a Bait and Switch operation. We had been working under a quote for more than 2 months and they switched it at the 11th hour. We found out about it while we were at the title company for closing. Luckily we were able to find another company that would honor the same rate and coverage for our home and auto bundle so that we could complete the closing. This was hands down the worst customer service experience of our lives. If you need insurance go to any other provider. In our case Nationwide saved us. There are no expletives strong enough to express our hatred for Kate Elder and her agency.

Sw
Review №15

Everyone is very polite and takes care of you in a timely manner. Also very prompt in following up requests. I have saved alot of money switching to them for all my insurance

Sh
Review №16

I needed a notary of republic who will accommodate to come to a nursing home to my mother as shes not able to get around and Kate Elders and her staff accommodated us and agree to meet at the nursing home to get the paperwork signed that we need.

Mi
Review №17

Kates been great for us! Much appreciated all you do. Thanks, Mike Barton

Ma
Review №18

Helped us lower costs without pressuring

Ro
Review №19

Can you think of any other agent who has a John Wayne movie named after her?

Ke
Review №20

They work with you

Ka
Review №21

Great Service !! Friendly Staff

ki
Review №22

Kate saved us a $ 1000 a year!!!

ch
Review №23

Esta aseguranza me gusta mucho yo la recomiendo son muy profesionales Alban mi idioma(español) y siempre aclaran todas mis dudas y me explican muy bien todo de verdad se las recomiendo el 💯 por ciento muchas felicidades a todos los empleados de State Farm son muy profesionales y amables

Information
21 Photos
23 Comments
4.6 Rating
  • Address:1040 Carlyle Ave, Belleville, IL 62221, United States
  • Site:http://www.kateelder.com/?cmpid=c61c_blm_0001
  • Phone:+1 618-277-7300
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
Highlights
  • Women-led:Yes
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