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Donald Duct and Steam Cleaning, Inc
5200 W Loop S, Bellaire, TX 77401, United States
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Ha
Review №1

I called them to inspect and clean the ducts in my home because there was a couple of rooms that werent getting cool enough. The guys arrived as planned and were very professional, gave me options in clear terms I could understand, and offered ideas that would help my issue. As it turns out my ducts didnt need cleaning and besides it would not have been a big factor in the diminished flow we were experiencing. The inspection pointed out what can be done now, and if I wanted in the future to take care of the ducts. Can you believe it? they didnt try to sell me on some fancy this or that, only offered some advice and promised to send me a info about a good filter. OMG, this was honest, professional service. I will definitely be calling them again when I need the services they offer with full confidence that I will get the best solution for my issues.

Er
Review №2

I had read the reviews, so I felt confident that I could trust this company. I cannot speak highly enough of how pleased I was with their service. From the prompt and pleasant receptionist who scheduled the inspection to the final product, this is a top-notch, five-star company, and I would whole-heartedly recommend them to anyone looking for duct cleaning.The gentlemen who came to do the inspection and repair were on-time (and called to let me know they were on their way), respectful and extraordinarily professional. They were very meticulous in their inspection and advised me accordingly. Oftentimes, you wonder if someone is trying to take advantage of you, but they were honest and were able to explain to me the advantages/disadvantages so that I could make a decision that made sense to me. They were also so knowledgeable about their work, so it inspired a lot of confidence that the job was being done correctly.

Ro
Review №3

I reached out to them with clear pictures of my ducts the lady on the phone said the work would be for $129 up on pricing with other companies these seemed like a reasonable price. When the technician arrived it was a different story they wanted to charge me $300 up to $400 for the labor that would include spraying a chemical for mold as preventative maintenance and to paint the duct, why would I want to paint the inside?The technician with a horrible accent you could barley understand what he said the other technician spoke no English.I was not going to pay $300 or $400 for the work when other companies were charging $200 or less so the tech settles for $200.After looking at what he did I should of just bought a shop vac with extensions and done the job my self. This was utterly a RIP OFF as usual businesses in Houston with their deceiving practices.No I would not recommend them and nor I will not use them again.

Fa
Review №4

As a real estate professional, I did my due diligence and called many companies. I ultimately decided on Donald Duct to steam clean my personal residence and check the ducts. They did a great job with the cleaning and told me the ducts did not need to be cleaned. The technician was very honest about everything and earned my trust so when I called them to check the ducts on another house and he told me that one needed to be cleaned for sure, and he even sent me pictures. I went ahead and had them do it and he sent me before and after pictures and included a warranty for my peace of mind. I would highly recommend Donald Duct to all of my clients and anyone considering any of the cleaning services they provide.

Ch
Review №5

We used this company to replace very old air ducts and to clean vents. They were efficient, reasonably priced, easy to work with, and did a good job. I would recommend them.

An
Review №6

Mor was great to work with! Very pleased!! Highly recommend entire team as pleasant and they work with you and explain clearly so you understand was is being done.

Pe
Review №7

Upon calling,the guys were out fast to give an estimate, came back to do a complete install, found out that 2 ducts were not connected, the guy in charge assured me he checked everything before leaving, that was incorrect information obviously, I had to have them come back out and the same guy in charge blamed it on a new worker even though he assured me all was well. He did correct the issues but was definitely not professional.

Re
Review №8

We used Donal Duct & Steam Cleaning to replace all the air ducts in our old built-in-1958 home. The first impression was terrific when they showed up to measure/quote us. And they were STILL terrific when they came to our house and did the replacing. They removed all the ducts, cleaned the return vent, cleaned the connection in the vents in the ceiling to ensure that the air wouldnt blow mildew & dust everywhere when they were finished. They tested everything when the job was complete, vacuumed up their mess - we were so impressed with their professionalism! The work they did was FIVE STARS! AND they hauled away all the filthy old ducts. AND they called me personally afterward to make sure the job was done as expected. GREAT customer service! They are reliable and professional - we would definitely use them again.

Ma
Review №9

Eric and Tomas did an excellent job! On time, quality and thorough work!

Al
Review №10

In 3 letters: Wow! What a great service! The best in town, hands down.Let me get started saying that I have 3 dogs, 4 adults and a baby living in my house. As you can imagine, carpets and upholstery furniture are not quite the easiest things to keep in a good shape, considering the aforementioned scenario. We decided to give our spring cleaning a boost, so checked online for good quality but still affordable services when we finally found Donald Duct & Steam. We saw their ads at first in our neighborhoods Randalls carts, so we decided to check their reputation online and decided to give them a shot, given that we only read good feedback and 5 star reviews.Mor and team were super punctual, offered me an honest reasonable price and were super professionals. I used their AC ducts & Dryer vents cleaning and carpet cleaning services (including my couch, which was covered in baby art per say) . My house looks and smells cleaner then ever! The couch looks brand new, the carpets are so clean that I didnt even remembered their initial color when I had them installed. My dryer vent had never been cleaned in the almost 6 years that weve been here in the house and now its running quieter and more efficiently. Upon their departure, they cleaned the excess of water left by their machinery and I am now good to enjoy the hot months of the year in a cleanner than ever house! Finally I must say they were very kind, made sure to keep the noise down to avoid disrupting my babys nap or my Work Video Call, were super efficient and multi-tasked with 3 professionals to have everything covered super quickly.Totally recommend this company and would definitely keep them in my speed dial.

L.
Review №11

This was Rons second visit to clean our dryer duct work. He did a great job both times.The real standout for me on this trip was the carpet and rug cleaning. We had some spot cleaning needs; one spot in particular was a deep pet stain. They had a Christmas special price on cleaning, but it was per room with a minimum number of rooms. Ron worked with me to make sure we got our moneys worth.When Ron was finished, there was hardly any evidence of the deep stain, much less those elsewhere. Needless to say, we were quite happy.I would recommend Donald Duct and Steam Cleaning to anyone.

Wa
Review №12

Used these guys for duct cleaning at one house and duct replacement at another. They do good work- on time and on budget. Will use them again.

Ch
Review №13

They were very thorough and efficient. They did a great job.

PR
Review №14

.Donald Ducts owner, Mr. Mor Yitzhaki, is a very highly well trained, highly disciplined, experienced, super-hard-working, brilliant, honest, most sincere and compassionate professional, I have had the pleasure of working with in a very long time! His expertise in cleaning ducts and remediating cases of toxic mold, is simply unmatched and a head-and-shoulders above anyone else I have spoken to, for the job at multiple locations in Houston - two homes and one office belonging to various family members (I know this after observing the exceptionally high quality of his work, his promptness, his professionalism, his genuinely caring nature particularly towards the elderly, in my parents, and how polite, thoughtful, actually truly kind and respectful he was towards their wishes and needs for accommodation). HIs knowledge about mold remediation in HVAC systems, the primary source of mold in most homes, is all-encompassing, his work ethic is genuinely stellar, as he is a perfectionist and does not even leave ONE particle of dust, when he finishes dot on time. And post-duct-cleaning mold inspections reveal the HVAC system to be clean of mold, by air quality testing! The company and the man know their job, utterly thoroughly well, and are worth every penny we paid them for their exceptional jobs done at all three locations. They are all business and always present themselves on time, and never work late as they are done early as they focus and concentrate and work very very intently and hard while they are at work, without any distractions or slowing of pace; almost relentless in delivering a spotlessly clean HVAC system and ducts and plenums I would say - they also installed UV lights so the mold would never come back (they had it in stock and it was nominally priced), and they painted the inside of the plenums to prevent mold from regrowing back. Upon my request they replaced all the ventilator shutters for free, as a favor, and out of consideration for the relationship! All-in-all, Mr. Mor Yitzhaki is a prince and his colleagues are very professional too! Thank you so much Mor! Really appreciate everything youve done to make my family and me safe from mold, dear Sir! Thank you so very much! Most respectfully and most gratefully, Priya

Be
Review №15

We used them to clean air ducts and inside AC/Heating Units. Reviewed condition before and after and a remarkable difference after cleaning. We are very pleased.

Bi
Review №16

Ron came to our Sugarland home for a special consultation on duct cleaning and partial duct replacement. He was very realistic on what they could do and did not try to promise more than could be delivered. He even helped us troubleshoot an unrelated problem with our AC system. I would definitely recommend Donald Duct and would use them again.

J
Review №17

Polite and thorough service crew. Willing to listen to my concerns, address the issue, and made necessary suggestions. They did a great job, clean up, and completed the service promptly. Donald Duck staff called the following day after the service to verify everything went well. I believe following up on the work performed is a service that companies need to incorporate.

Na
Review №18

We were very happy with this company’s service, very professional and did a great job. I would definitely give their staff a five star rating.

Bo
Review №19

Knowledgeable, friendly and most important....honest! Made sure I actually saw the issue before doing any work and then made sure I saw the completed work and that I was completely happy with their service. Great team!

Sy
Review №20

Weve been in our house for 22 years not knowing that our return air for our 1st floor was never installed properly. Our air has been heavy, heavy dust on tables and floor, smell has been moldy. The team from Donald Duct & Steam Cleaning have helped us resolve all these issues. Very much worth it! Thank you very much. I highly recommend them.

Sh
Review №21

VERY PERSONABLE TEAM! Arrived on time and was very informative. Have already put them in my calendar for yearly service!

La
Review №22

Great job! Very professional.

Ma
Review №23

Donald Duct and Steam were great! They were straight-forward in their pricing and explanation of the work that needed to be done. They arrived on time, communicated every step of the way, and cleaned up afterwards as if they were never there.

Ly
Review №24

Mor, Eric, and Hugo were extremely professional. The service was excellent and efficient. You could not even tell that they were here. Amazing crew and I will absolutely be using them and recommending them to everyone I know.

Er
Review №25

Used for the dryer vent cleaning service. They were able to schedule a time within a couple days of my call. Arrived on time in the two hour window provided. Very professional and polite. Helped answer all my questions and fixed my vent that had fallen off without being asked. Throughly cleaned my vent (and after themselves) and even located a broken tool previous homeowner had left in duct. Very upfront with pricing and when they noticed my job had issues that required additional work, very upfront beforehand with the cost increase. Will definitely use again.

Ri
Review №26

Excellent service. Great communication. Courteous and knowledgeable installers. Highly recommend.

Ed
Review №27

Very flexible and quick. I was very happy with their work.

Es
Review №28

On time and excellent work!

an
Review №29

Excellent services would highly recommend!!

Lu
Review №30

Awesome team

Ma
Review №31

Professional & Honest, satisfied customer!

WI
Review №32

Very good job by all

Eb
Review №33

Eric was very professional and honest. He did a wonder job. He is worthy of recommendation

Information
100 Photos
33 Comments
5 Rating
  • Address:5200 W Loop S, Bellaire, TX 77401, United States
  • Site:http://www.donaldductandsteam.com/
  • Phone:+1 281-789-8989
Categories
  • Air duct cleaning service
  • Carpet cleaning service
  • Insulation contractor
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–4pm
  • Wednesday:Closed
  • Thursday:11am–6pm
  • Friday:8am–7pm
  • Saturday:8am–7pm
  • Sunday:8am–7pm
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