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A1 Auto Service & Repair
402 NE Towncenter, Bella Vista, AR 72714, United States
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A1 Auto Service & Repair

Comments
C.
Review №1

Rob is the owner/manager, and hes totally professional and painstakingly honest. He explains everything in detail, and hes built one of the most trustworthy businesses in Northwest Arkansas. I couldnt recommend A1 more. Hes a great credit to the community he serves, and you can trust that hell treat your vehicle as if it were his own. Great, friendly staff, too.

Vi
Review №2

Great service... changed the oil and checked over the car. Provided a list of services that should be done on the vehicle over the next few months. Helpful, competent staff. We are making this our regular service garage.

He
Review №3

Great customer service.Honest and dependable service with great quality prices.I definitely recommend.

Sh
Review №4

Very fair prices. The mechanic team works together and keeps you informed. Great overall service and experience.

Do
Review №5

Always well taken care of here. Notifies me about future work that will be needed but never pushes.

DJ
Review №6

Theyre awesome very honest and knowledgeable. Had a couple repairs here and always happy.

Ma
Review №7

Rob & Team do Excellent workHighly recommend! 5 years with this Team.

sc
Review №8

Great staff, good pricing, highly recommend

J.
Review №9

Overall this mechanic is a place that all people should avoid. After multiple visits over the years I draw on a variety of negative experiences when I say that it is in everybodys best interest to seek car repair services elsewhere.On one occasion I brought my car to this shop asking them to find the cause of my car running poorly. Upon returning, the owner told me that his professional mechanic determined that it was an air supply issue. In the parking lot when I tried to start my car, it wouldnt start. That same mechanic who allegedly determined the problem came and tapped the fuel pump with a hammer and told me the fuel pump was bad. The mechanic only found the real issue after I had already paid for the services. And then the mechanic threw a mallet across the parking lot at the corner of the building. Someone couldve stepped around that corner and been struck by a heavy mallet in the head. Needless to say this place is extremely unprofessional.More recently I asked for a price quote on a relatively simple job of replacing an A/C compressor and the owner, Robbie, said that I would need to replace the entire A/C system for around $1500. When I asked what it would cost specifically to have a new compressor put in, he said that they would have to pull the entire engine out and it would be around $1000. This on a Honda Accord, one of the easiest cars to work on. I looked up a video of how to put a new compressor in and it only entailed taking the front passenger side wheel off and removing it from there.TLDR ;This mechanic is definitely a crooked businessman and you should go someplace else.

Ki
Review №10

Very thorough and took good care of me and my Mercedes 500SL.

cl
Review №11

Always great service!

St
Review №12

Rob and his crew are honest, knowledgeable and thorough.

Ri
Review №13

Not recommended, especially for grandma. Cheapish & friendly, but zero quality control or accountability. Saving 20% isnt worth it when you cant trust the work done, and they wont take responsibility for new problems they caused.Initially reasonable price on a water pump replacement became unreasonable when they insisted I pay for a new serpentine belt after they damaged my old one. Ignored my request to hold onto old parts both times (water pump and belt).

Sh
Review №14

I would never go to this shop after what they tried to pull. Took my car in there for ABS light on and Robbie the owner told me I had warped rotors, bad brakes, bad sensor for 1600 and a seized caliper. I took my car for second opinion and none of these are true. My car is fine and sensor is 300 bucks. These guys almost robbed me. You’ve e been warned!

Ma
Review №15

As a female, sometimes auto repair places treat me poorly. Not this place. They didnt try to upsell me, and explained everything well. Also, one of the customers had gone for a walk while they were working on his car and it started raining. The owner called him to ask if he needed picked up somewhere. THATS customer service!

Pl
Review №16

I recently took my car to get a transmission put in. I ordered a transmission and dropped it and my car off to get fixed. A week later I called to see what the status was and I was told that the transmission that I bought had a crack on some plate and it was going to cost me another $300.00 for the part. My power steering was making a noise when I turned but it was out of fluid. I told them I wanted everything serviced and the fluid filled up. I called to check on it again about two weeks in to it and they told me it needed a power steering pump replaced. So again, I shelled out money to get that replaced. My battery was going dead after a day of sitting so I had them check to see what the problem was. They told me they had to chase the draw down and it would take some time. About three weeks in they told me it was a fuse that went to the factory DVD player or GPS so they pulled it out and it quit drawing power. I picked up my car after $1700.00 and roughly three weeks later to find out the battery was still going dead and I couldt use the factory accessory that came with my car. I shouldnt learned my lesson but I gave them the benefit of the doubt. I ordered new headlight assemblys for my car and took it to them to put them in. A week later they told me that it was the wrong kind of headlight assembly (which was true). I picked them up and was going to send them back to get my money and found out there was a piece missing on the back of the headlight assembly, again I had to eat $300.00 more dollars out of pocket. A month and $2100.00 later I still can not drive my car down the road because it doesnt have headlights and the battery goes dead.

br
Review №17

Great advice and service.

Ca
Review №18

The guy who runs the place is no-nonsense. He says it how it is and he puts his customers first.Ive taken my car to A1 for both oil changes and major issues. They have always done a great job and worked hard to save me time, hassle and money. Very knowledgeable.

JO
Review №19

Good Mechanics. Not very pricey.

Je
Review №20

These guys really take care of you and do not BS on things. I highly recommend this place for anyone.

Ja
Review №21

Great customer.service

As
Review №22

My grandmother had taken her car to this A1 Auto Repair and got great results. I HIGHLY recommend this place.

Ta
Review №23

AMAZING CUSTOMER SERVICE FAST AND FRIENDLY 😁

Da
Review №24

Great service, honest business. The only place I will take my vehiclesUsing them again, and the same outstanding service I have grown used to

Tr
Review №25

Not only do these guys do a great job of fixing cars and keeping my familys 4 vehicles up and running, they do an exceptional job of explaining to me the exact issue and helping a layman like myself understand whats going on with my car. I highly recommend them.

Ma
Review №26

Best car repair service Ive ever dealt with. Honest owner explains things so anyone can understand.

Ar
Review №27

Local auto shop. Quick and honest service.

RA
Review №28

Either the owner flat out lied to my face or he lacks the experience/training to fix any vehicle properly. Well over $1000 was spent to fix car. He told us all it needed now was an alignment. Went to get said alignment and was told it could not be aligned because the work was shotty and still needed some other things repaired.took it for another opinion just to be sure and they confirmed it wasnt done right. Needless to say, im pretty disappointed because i trusted the word of a1 and paid alot of money just to be told it was all moot.

Jo
Review №29

Friendly and knowledgeable

To
Review №30

Good people, reasonable prices.

To
Review №31

$49 for a simple oil change, could have got an oil change and tires rotated down the street for $28, doubt that I will be back

Gr
Review №32

Great service!

Da
Review №33

Great people, great service

Information
1 Photos
33 Comments
4.2 Rating
  • Address:402 NE Towncenter, Bella Vista, AR 72714, United States
  • Phone:+1 479-876-7200
Categories
  • Oil change service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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