Relentless Towing & Recovery
111 Sargent St, Belchertown, MA 01007, United States

Review β„–1

Very patient and nice people. Thank you 😊

Review β„–2

Justin arrived in a timely matter (approx. 20 min) which I consider really fast considering the unusual location on my car when my tire went flat. He got to work immediately and Justin had me on my way in just over 15 minutes. Thanks for your professionalism and great quick work. πŸ‘

Review β„–3

The owner Travis was amazing Ive never called for a tow truck and had someone show up so quickly and as pleasant as could be so thank you so much Travis from all of us atDukes we really appreciate it.

Review β„–4

Great company. The driver was very prompt polite and professional. Highly recommend

Review β„–5

Ive used relentless on 2 occasions. The first was a AAA tow that literally took minutes to arrive and was handled quickly, and professionally with a driver that understands a broken down car sucks for anyone. The second was with my grandson who needed a car transported, again the gave a time and were prompt and personable. Good experience both times.

Review β„–6

Wow. I was in a pickle when I followed my GPS up a road that ended up in a swamp. When turning around --- bam --- off the road I slid. Even in 4WD low there was no way to get out, save for Travis Watts. He was there within an hour after walking into the swamp to evaluate the situation. He managed to get in, hook me up, winch me out and then tag me two miles back to the hardtop. Unbelievable. This isnt the type of service youd expect, but he did it! Well done and thank you.

Review β„–7

I’ve had to use Relentless Towing in multiple situations in my tree care business for winch outs and medium duty tows. Every time they were very prompt on arrival with professional and friendly staff. Being a business owner I really judge another company based off impression. From their trucks to their uniforms, to knowledge & friendly personalities they’ve got it figured out. We won’t use anyone else

Review β„–8

Showed up within the time period they said to pick up my son (a new driver) who was broken down on side of road. They were very nice, prompt and the price was fair for the amount of miles to get him home safely. Ty!!

Review β„–9

This place was great! They plugged my tire and helped me out! Travis W did a great job and I highly recommend him!

Review β„–10

We always panic when we have problems with our vehicle.I had a dead battery and needed to call AAA.I want to recognize Travis Watts for his professional assistance.His mechanical expertise diagnosed that I had a dead cell in the battery.He was most polite and explained the situation in detail.I would recommend Relentless Towing & Recovery for any roadside assistance! Thanks, Travis!😊

Review β„–11

Myself and my sister were sledding with her 2 kids (9 months and 2.5 years old). She put her keys in the trunk while getting the kiddos ready to go sledding and accidentally locked her keys in the car 😞. We called Relentless Towing & Recovery he was there within 30 minutes to unlock the car for us! I would highly recommend this company. We greatly appreciate what you did for us today!!!

Review β„–12

12am, I blew the clutch on a vehicle I had just purchased and was on the side of the road. Nobody I called would answer til these guys. The owner picked up in two rings, and was incredibly courteous and helpful. Told me he would be there within a half hour and was there in 27 minutes. Had the truck hooked up and we were off in a matter of 10-15 minutes. He towed it for me, placed it off the road, and offered observations that he noticed while towing the vehicle. Extremely professional, extremely courteous and understanding, and excellent pricing to boot! Highly recommend, these guys got me out of a nasty situation that I wouldnt have been able to solve otherwise. 5 stars truly isnt enough.

Review β„–13

Really had a great experience tonight! Highly recommend!!!

Review β„–14

Justin was great, he promptly responded and had my truck spare changed in under 10 minutes. Recommend this company !!!

Review β„–15

I havent had the need to use Relentless Towing just yet. But by the reports I hear and see and some others great comments, I will not hesitate to use them to move any of my vehicles.

Review β„–16

They were pleasant and professional very efficient happy with the service

Review β„–17

This company saved me!! Thanks so much.

Review β„–18

Above and beyond--a screw in a car tire turned into a huge odyssey (along the way I discovered my car didnt come with a spare tire!), and Justin not only towed my car to the one place he knew would be able to handle my car on a Saturday, he was more than patient and helpful when I needed help three hours later--long story short, he even drove to the garage to help fix my tire. And all of this with patience and kind friendliness, too. I cant give my thanks strongly enough. Highly recommend!!!!!

Review β„–19

I dont leave reviews very often. But after my experience with Justin and Travis at Relentless Towing, I wanted to help spread the word of my experience. Theyre a young 6yr old company that has the best phone response, clear and professional communications and a personal touch that just makes you feel good about having you as a potential customer. They moved two of my classic vehicles (sports car and motorcycle) to a barn in Western MA. I rode with Justin and discovered what a great young guy he was and along the way I listened to him take calls and deal with customers in-between our conversation. He even got a call for a lock-out that was nearby and right on our way. He asked if we could make a quick stop which I was happy to accommodate and I witnessed him perform a professional lock-out in less that 60 seconds and leaving another thrilled customer. They are superstars in the towing and road service industry and if you live in central or western Massachusetts you will no doubt have an experience like I had and will be happy to spread the word. They have a customer for life with me!

Review β„–20

Was stuck on this snowy scenic stop & Travis helped pull us out in no time. The best!

Review β„–21

So I had my 2003 caddilac deville towed today by Justin he handled my car very well and he was earlier then expected when he arrived. He was clean very professional and had a great attitude about himself and appearanceHis truck was spotless inside and outside and smelled great tooIll definitely be using this towing company again in the futureI had a great experience todayThanks Justin

Review β„–22

Justin, the tow truck driver, was very helpful!

Review β„–23

Justin arrived promptly and was extremely courteous and professional. He tested my Prius starter battery and identified that it needed to be replaced. I was so relieved that he had a brand new Prius battery on hand and was able to swap them out in minutes. It is NOT that simple! His work was meticulous and the whole experience left me confident that it was done right. Thank you Justin and Relentless Towing & Recovery. Thanks for the Job Well Done!

Review β„–24

Relentless Towing is not only responsive and professional, the gentleman (I believe the owner) who arrived to help us was unbelievably kind. We locked our key in the car and Relentless was there in no time to help us out. Very thankful customer service is alive and well at Relentless Towing. Highly recommend.

Review β„–25

I was locked out on 18 degree weather while sledding with my 9 month old and 2 year old. Relentless Towing arrived within 15 minutes and very professional.

Review β„–26

Pretty sure the timing belt on my car went tonight and the guy who helped me out made the tow quick and painless. I have never had my car towed and was very scared. He also let my friend know of an issue with her car. Overall very pleased and will contact them again in the future if needed.

Review β„–27

Fast and efficient tow from Ware to E Brookfield. 20 min wait, little over 1hr from call to done on a cold windy night. Courteous driver who knew his stuff. 5 star. Would highly recommend

Review β„–28

Have had to use AAA many times in the past year, and everytime the send Relentless Towing and Recovery its a great experience. They always come before the expected time, and are a pleasure to deal with. This is the second time weve dealt with Justin, and he is always very polite, friendly, and helpful. If you ever need help I would definitely suggest going through them.

Review β„–29

I need Relentless to move to KY. Best experience in a bad situation. Travis and justin are 2 amazing men. Stuck on the side of the road last night in a bad spot going up a hill pulling a 40ft 5th wheel camper. Tow companies I called said close to a thousand to tow both, to me that was out of my price range but felt I had no option Until a stranger stopped by said they would send help, sent Relentless to us. They are truly God sent. Thank you guys so much for not taking advantage of people in bad situations. You guys will continue to be blessed and prosper. I now have 2 new friends for life!!

Review β„–30

One of our plow trucks slid off a driveway we were plowing. Called relentless and the phone was answered after 3 rings. We were told they would be there in 25 minutes. When Travis (owner) arrived he assessed the situation and went to work. highly professional and a great company to work with. We now keep Relentless Towing business cards in every one of our companys vehicles.

Review β„–31

Very polite and nice young men. Good service and even though I had to sign my car over the experience wasnt as bad as it couldve been . Wouldnt mind going in another ditch if it meant I could be helped by them againπŸ˜‰πŸ˜Ž

Review β„–32

Travis was great and very helpful!

Review β„–33

Went out to my driveway and found a flat rear tire on my Subaru. Called AAA at 12:10. I was told it might be an hour for the service to arrive. A very nice young man arrived at 12:20 and changed out the tire and was leaving at 12:45. It is now 12:55 and I am writing this review. It doesnt get any better than that. We have been AAA members 20 years and will remain members as long as we are driving. Very satisfied customers.

Review β„–34

Called AAA dispatched relentless towing. Within 20 minutes Justin showed up towed my vehicle. Professional and courteous. Best towing experience ever. You guys rock. Thank you!!!! Greg

Review β„–35

I have 7 month old twins and locked my keys in my van at the dentist. I called AAA right away because Im used to waiting hours for help. Relentless Towing showed up in 5 min! They got my keys while we were in my appointment. Thank you! You made this mistake not ruin my whole day!

Review β„–36

Greatest level of service! Always goes above and beyond to ensure your satisfaction!! Will always recommend and use these guys when needed!! Very professional and polite!

Review β„–37

I Highly recommend relentless towing! Theyre very respectful and are highly knowledgeable of the industry! Great group of guys!

Review β„–38

Relentless is relentless at customer service. Travis went out of his way when he saw my cars hood up at Stop and Shop and asked if I needed help. He was right. Gave my battery a boost. Took my AAA info, and I was on my way. Stop & Shop employees kept my cold items in their fridge until I could get on my way. Kudos to them too.

Review β„–39

Travis was very kind and efficient. Thanks so much for your help!

Review β„–40

Very pleased with the service we received last night. Would recommend a thousand times if not more!

Review β„–41

Your gentleman was very reliable responses very polite and Cooperative very helpful in the time of the cold need

Review β„–42

Exceptional and very efficient service! My vehicle would not start, contacted Travis who immediately responded. When he arrived, he was able to get my car to start, but noticed I needed to have the alternator replaced and recommended a new battery. Travis not only towed the vehicle, but worked on repairing it all in the same day. Would highly recommend their services to anyone who seeks high quality services to get you up and running quickly and with a smile.

Review β„–43

Just had my keys locked in my car trunk. They came quickly and were immensely knowledgeable and helpful about my Mercedes. Very professional!

Review β„–44

Bobby did a phenomenal job and got a great review from the customer via email after the delivery.

Review β„–45

Professional and courteous. Fast response and reasonable pricing.

Review β„–46

Travis was just here from relentless . He was kind, knowledgeable, respectful, helpful and quick.He went above and beyond to help me .If management reads these reviews , this young man deserves a raise!

Review β„–47

My car battery died and this was the only towing company open late. I was greeted in a professional manner and given an accurate estimate of how much time and money would be required for the car to be started. Travis was punctual and professional. Reasonable prices and great customer service. I will definitely recommend this company to all of my friends

Review β„–48

Fast. Helpful. Attentive and very friendly. Very clean well maintained trucks as well. I will never hesitate to call a tow company again as their prices are fair as well.

Review β„–49

Great Service! I was very pleased with their prompt response to my service request. They were very professional and their trucks are immaculate. I highly recommend this company!

Review β„–50

These guys go way beyond the call of duty.. They are there for you no matter what and treat you with the respect that most dont.. Def do not hesitate to call them! You wont be disappointed 😎

Review β„–51

Super fast to come get my van and truck both times I called, very nice people that picked me up and had to give me a ride.

Review β„–52

These guys do an excellent job. Never had a problem, quick response, always presentable. Travis was especially helpful. Keep up the great work!

Review β„–53

Relentless was absolutely awesome in helping us out.Justin went above and beyond.High five!-sky

Review β„–54

Have to say travis that came wish I could have him personally all the time I need a tow he was gracious he shook my hand smiled and was not all dirty clean tow guy, liked it alot and I would call them again thanks for being nice when my day wasnt so great

Review β„–55

Great fast service. Personable and very professional drivers. Will definitely use this company again.

Review β„–56

From the moment Travis answered the phone until Brandon dropped my vehicle in the driveway the service was exceptional. It is obvious they take pride in what they do. The trucks are clean, they showed up exactly when they said they would, and the price was reasonable.

Review β„–57

Great service, very responsive, fair pricing, and helpful in understanding what broke and how to prevent a future event.

Review β„–58

Always great service and fair pricing, wouldn’t recommend anybody else

Review β„–59

First time using Relentless - from phone call to my house was less than 10 minutes. Quick and easy! Thank you!

Review β„–60

Excellent customer service and quick response. Pleasent to do business with.

Review β„–61

Went above and beyond expectations. Over delivered for the price. Highly recommended!

Review β„–62

Great guy, fast and professional. Id recommend him to anyone.

Review β„–63

Prompt service, clean vehicles, and friendly drivers. A+

Review β„–64

Good fast service

Review β„–65

Travis was very professional and did a great job!!

Review β„–66

Great company very good to work with

Review β„–67

2nd tow great service

Review β„–68

Thank you Relentless Towing! Was told it was gonna take 45 minutes and Mike made it to me in about 5 and got me back in my car in seconds. Yall saved my behind at midnight and Im gonna reccomend you when I can.

Review β„–69

Great job

Review β„–70

Travis is awesome

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5 Rating
  • Address:111 Sargent St, Belchertown, MA 01007, United States
  • Site:
  • Phone:+1 413-530-3804
  • Towing service
  • Auto repair shop
  • Auto wrecker
  • Automobile storage facility
  • Building materials supplier
  • Car service
  • Salvage yard
  • Towing equipment provider
  • Truck repair shop
  • Vehicle shipping agent
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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