So glad I found this location. They were very kind and professional and clean, and I got my results very quickly. The technician who did my COVID test was so gentle and I appreciated that!

Very professional and accommodating team.The time frame that was promised to us to receive the test results was observed.Before start accusing the staff, please check your email and contact the lab immediately. We are humans and in this stressful life, mistyping happens. As adults we are solely responsible for verifying our information for accuracy, before start having issues on the road and blaming the lab stuff.Great experience! Keep the great work guys!Highly recommended lab!

1st time getting a RT PRC test done for travel, I was a little uneasy because I didnt know what to expect, Adam, the tech who help me was very professional, caring and quick! Kudos to him and the Lab! Excellent Service!! Got my results in 4 hours! Highly recommend this place.

First test result email came with a pdf that could not be opened. And no place to put password. Called them and second email so small cannot read.

This is a great lab. I needed a PCR test for traveling, and I had to do so on Sunday. The other lab I had an appointment with canceled my appointment due to the reason on their side. So my SIL found Optimal, which is actually closer to her house than the original lab. I called and was immediately attended by a real person who know what they are doing. The test was efficient and the technician was courteous and professional. The result came in earlier than promised. Five star.

The person doing the collection at the lab was extremely rude to me twice, very unprofessional, zero customer care. Definitely do not recommend this place. Worst experience EVER.

One of the best service in town. The guy who help me out was very professional and really helpful🙏🙏 i was in emergency and he did his job really awesome🙏 He was not only profession he was very kind person and also deliver report in within an hour🙏🙏🙏 highly recommended👍

Thank you so much for giving my rt pcr test results within very short time...glad that I found u all other wise I would have missed my flight for which I dint get my results from another lab within time

1 was the minimum I could give. Pathetic service and the worst customer service. They hang up when they know they are wrong or put you on hold forever. Paid $300 to get 30 min RTPCR test but ended up getting the wrong report which was errors on their side. They sent the email the next day and then were arguing even when all proofs were present to show the email was sent late. Had to get another PCR test given the flight was the very next day. Horrible way to treat your customers. I have also lodged a formal complaint given they were completely wrong and just a sorry does not work especially when its ~$300!

I desperately needed a covid test result within the day because my international flight was early in the morning the next day. I got a covid test from another place but they said it would take an extra 2 days because of the traffic. I went here and they came out with the results in less than 2 hours! So thankful!

They were quick and professional. Our kids were laughing and we got the results in time to make our flight. Couldn’t be happier with their service!

Alexis was knowledgeable and gave a lot of information. I ran around for an hour trying to get a CVS employee who couldBreak down the type of COVID test offered. No problem here. Service was FAST FAST FAST and he was super friendly.

Thanks for the prompt , compassionate service .. it was late at night but your team understood the urgency.

Awesome place fast and quick, very nice and kind services. I love this lab my favorite one❤

Great experience. We had to do a quick covid test for an international flight that was less than two hours away and the only reason I didn’t miss my flight was because of Optimal Lab Test. They went above and beyond to get all my info and process the results in time. I couldn’t recommend them enough!!

This clinic was awesome! Great, friendly, knowledgeable staff and the clinic was very clean. Highly recommend!!

Very efficient. Staff is very hardworking and tries to help to the best of their ability

Great service, knowledgeable and friendly staff. They were able to accommodate us by opening their business two hours before they were scheduled to open. Shout out to Alexi who set up our appointment and explained the whole process and the manager who took care of us at 6 am just so we can catch our flight. Definitely recommend!

We needed PCR tests with a quick turn around to meet requirements to travel to France for a family emergency. Everyone at Optimal Labs was kind, readily available to answer any questions, and professional. The process was so easy and they made a very trying time a bit easier. I have already recommended them to my friends and family and recommend them to you, too!!!

Fantastic service. Very friendly and easy to work with. I needed a last minute test and had the results within 12 hours.

They were very quick and professional with the entire process! We had our results back in less than 12 hours. Would certainly recommend them if you’re in DFW and need the results super quick.

Optimal Labs / V-labs have been a great help to me as I commute to The Netherlands. They are professional and kind. Test are always received on time. Highly recommend their services. All three times Ive used them Ive been very satisfied.

TOTALLY Amazing clinic!! We found ourselves in a predicament this morning when we had an appt to be Covid tested for a vacation. When we arrived, the drive through was closed. So we went inside to pharmacy and they said they couldnt do it because their drive-through was under construction. Our flight is in the morning. They were so unhelpful and could care less about our situation. THANKFULLY, OPTIMAL LAB in Bedford came through for us and showed empathy to our situation and got our Covid Test done as a walk-in with results just a few hours later!! WE HIGHLY RECOMMEND THIS CLINIC and their staff who truly care about people!!!!

Very efficient and fast. I got my results in few hours. Perfect serviss. Staff was super professional and friendly.

Wonderful lab and Bashir is a wonderful tech! Highly recommended! Friendly, professional and efficient!

I was having difficulty finding the right test that I needed for my flight to London Heathrow. Fortunately I found Optimal Lab Testing who were very patient with my many questions checking that I was getting the correct test. I got an appointment very quickly, the appointment went ahead on time and the results were ready within 10 minutes. Highly recommend if you need international pre flight Covid tests.

Highly recommend. Whole process was very smooth and well communicated. Staff at Bedford location was very professional on phone and in person. Results were provided within 24 hours as promised. Thanks to Alexis for his outstanding service.

DO NOT GO HERE! They are well organized SCAMMERS, who take advantage of desperate travelers needing quick Covid results to travel OR inexperienced foreigners who do not know any better. Today I had to use their “service” in order to travel to Dubai. The airline, Qatar Airlines, would not accept my negative Covid results that were within 72 hours of my flight. They said it needed to be within 48 hours, which is impossible in most cases because it can take anywhere between 24-72 hours to get results back from most PCR Covid tests. I then double checked and it was in fact 72 hours!There was only 1 man working in the entire lab, no other staff. He claimed that none of the other workers wanted to come into work. However, I recognized him from the airport because he was there testing travelers then receiving cash from them and then leaving. He charged $250 per test, which is outrageous and on top of that, when reading the below reviews, I noticed the rates consistently changed. Please here me out, this is a SCAM. When I arrived at the lab, there was a family waiting to be tested like me, but for their 6 month old infant. The airline said that the infant needed to be tested. The parents were not from the US and barely spoke English, and were changed $250 to test their 6 month old, even though they were vaccinated. Go anywhere else! Preferably a US lab service (the man working was clearly not from the US) and there must be a link between him and the Qatar airlines as they ONLY suggested going to that specific lab for Covid testing. Please, be careful and don’t fall victim to this scam as I did.

Quick and efficient! They really helped up with the lightning turnaround

Wow this place is amazing! They have a location in Richardson just call the Bedford location to get the address. We went in for a COVID test at 11 am and received the results at 9pm. It was $150 per test. Very efficient and I recommend it to anyone traveling overseas

This location was extremely good. Service was as advertised. 50 minutes later results received!

Khan was the person who performed my test. He was very nice and kind and also very flexible to help me cause I needed my test done quickly for a flight.Appreciate their service.

Great service. All my questions were answered patiently and in detail. Testing location was very convenient. Process was easy and quick. I highly recommend Optimal Lab Test.

Had to retake a Travel Covid test due to expiring fast. Clinic was professional, fast and accommodating. Would recommend highly. Saved our trip.

Very professional and quick. We had to get tested for our UK trip and we got the results 6 hours earlier than promised.

Amazing, quick service. Very Friendly

Awesome, quick, easy and clean!! I called in on a day they were off and they came in to take care of me, I appreciate them so very much!!!!! Awesome staff and wonderful office!!! I would absolutely come again and I would highly encourage you to come here for anything that you need!!!!

Very kind people. The process was very organized and safe. Truly appreciate on getting COVID results even before expected. Thank you

Optimal Lab got me through a tight squeeze in order for me to return home to Indonesia. they came to my hotel in Dallas, gave me the test and the results were given the next day. they were always friendly and professional in all they did. I would highly recommend them to anyone who needs covid19 testing.

Extremely helpful, fast and friendly service just how I like it.

Went out of the way to do ours. Had family emergency and we had to fly in 12 hours. This is my second time from him and I would definitely recommend everyone.

The staff member who answered my phone request was very knowledgeable ! After the call, I got a text message confirming my molecular RT-PCR test appointment. It was crucial that I receive my test report 72 hours prior to boarding my international flight. i drove to the test site, and they gave me the test while I sat in my car. I was amazed that I got my test and test report within the same day!!

Needed a RT-PCR COVID19 test for travel to Europe. They have done the nasal swab and all the necessary paper work professionally and efficiently. The test result came back 3 hours earlier than agreed. Bravo and keep it on.

Best customer service I could have asked for. I was in a pinch to get a COVID test before flying and was taken care of immediately upon arrival and was back out the door in no time! Awesome service and amazing staff. Highly recommend this location!!!

Went in on a Sunday morning at 9am and had my results by noon. Quick, efficient and professional. Would definitely use again.

Excellent service: prompt and ready to accommodate any of your lab needs! They are very knowledgeable and professional with wide range of lab options and shots. I have my labs done several times and had my labs results the next day emailed to me. I love that I don’t need to wait at doctor’s office or usual lab line

We had a great experience with Optimal! Every employee was very easy to work with. The manager is wonderful! Thank you for making our travel process so much easier. I would recommend this lab to everyone.

My mom had to travel out of the country due to a death very last minute and this place got us the results within 24 hours of testing. The gentlemen that did the test was very nice and spoke Spanish as well. Theyre also available on weekends and are there to answer any questions if needed (like if you make a mistake like us and put the wrong DoB) theyll help correct things like that. Recommend if you need to travel and get test results fast.

Great experience with the support staff with painless sample taking. Had a covid test RT PCR yesterday here for my upcoming travel. Got results with in 24 hours.

If I could give this place a 10 star I would. Most of all what a professional and friendly environment. Place is clean and organized. All guidelines and regulations are in place. Meghan/Bashir took great care of me. Very happy with the outcome. Definitely going to recommend this place to others as well as come back for any other lab needs.

I found this place online after missing my flight due to taking the wrong COVID test while flying internationally. The turnaround time was just as advertised. I was able to get tested the day after and actually get my results way earlier than they had guaranteed me.If in doubt about other places, give them a chance and appreciate an amazingly well small-run business serve you.

Polite and professional staff 👌👌Fast service as needed for international flights, Covid-PCR.Special tanks to Alexis

Responsive with good customer care services offered. We did the Covid test for travel and they made sure we had all that we needed and that we got the results in time for the international flight. Highly recommend Optimal lab test

All employees went out of their way to get my results rushed for my flight. Everyone was very professional and things were handled in a timely manner. They worked past business hours to ensure my results were received in time.I highly recommend this lab for anyone who needs any type of test. Thank you to everyone for your help!

We were short of time and need to travel next day we requested Optimal Lab the staff was very nice good listener & professional they took my brother Muzzamil test around 4.45 in the evening and commit us they will send it before 11 and they have delivered it on time we recommend everyone a very reliable company to work with . Great Great Great 😀😀

Needed a COVID-19 test 72 hours before travel. Called Optimal Lab scheduled the appointment for my husband and I. Went to appointment it was very efficient and fast and as told got our results back in 24 hours.

One of the best place to get RT-PCR testing done.They are true to their words,really appreciate the efforts they put in to deliver the result on time .They are always there to answer your calls .And also they keep you informed at every step.

Loved it, did testing very well and the staff are very nice.

The staff was amazing! We needed travel covid tests for the Bahamas and they were so helpful. They worked with me to figure out how to best work within the 5 day guidelines, emailed me results promptly - made a stressful process much easier!

Best place to go for travel RT-PCR test. You will receive the results on time.

Making an appointment was super easy! I made the appointment online and got a call the day of to confirm the appointment. The staff was really helpful and they explained everything in details.

These guys came through for me BIG TIME when I was really in a tough spot. I had very specific COVID test accompanying documentation requirements in order to travel to Hong Kong, and I was in and out in just a few minutes with ZERO hassle. They were efficient, professional, highly organized and competent. I had my PCR test results and other required documentation emailed to me withing 4 hours. I highly recommend reaching out to them if you need help with your travel-related COVID testing needs when flying out of DFW.

We were in a bind with a delayed Covid PCR test. The owner met us at the location after hours and delivered our results the next morning so we could make our trip. Clean, professional and fast! Thank you!!

Best testing lab ever, results in matter of hours. Will use again

Yesterday, I was a walk-in and received a RT-PCR COVID test right then. There wasnt even a wait, other than me filling out a few papers. I received back my test result about 24 hours later. Quick, fast, and easy, and with great customer service. The only negative thing is they do not accept insurance, so be prepared to pay a fee. Thanks a bunch.

Super Fast result available before flight. I had some emergency travel, and needed RT-PCR test immediately. BASIR was very helpful and provided results on time

Excellent service. Easy to excess. Lab test report was on time. Give business for them.

Wonderful people!! Everyone is so sweet!! Clean facility and calming atmosphere. I HATE needles- getting my blood drawn freaks me out. I got my blood drawn today. Normally I get on my phone to distract myself. I didn’t today! I just talked to the nurse who drew my blood and was calm (as calm as you can be getting your blood drawn lol). Very happy with my experience and will be back for my blood work needs! And they got this cool B12 shot thing that I will definitely get in the future too!!

Everything was fine, very good attention!

Wonderful place , excellent service , results within 12 hours (standard) , Reasonable priceI recommend to anybody wants to get the RT-PCR test for Travellers

They went completely out of the way to meet with me and administer the COVID test. This guy is awesome.

The hospital totally dropped the ball on us and did not schedule my son’s Covid test in time for his surgery. The hospital did agree to accept a PCR test from another lab if I could manage to find one and get the results before my son’s surgery. I had less than 24 hours. The hospital actually took it upon themselves to call my son’s ENT and advise him to cancel my son’s surgery. They did not believe I could get the PCR returned in the required time frame. Optimal Lab was the only facility near me that would guarantee a 24 hour turn around on a PCR. Getting the test was fast and simple. They assured me the results would arrive prior to my deadline. When my son’s ENT called to reschedule my son’s surgery, I was able to tell them that we got the test done. Everyone was astonished, and my son’s surgery was NOT cancelled or rescheduled. Optimal Lab had the results to me 3 hours before my deadline, having completed everything in less than 19 hours. They also went above and beyond to fax the results to my son’s ENT and confirm receipt. This did require multiple attempts to two different numbers, but Optimal followed through until final confirmation was received.Because of multiple delays caused by Covid, my son has been waiting a year for his surgery. He is often in pain. The thought of rescheduling AGAIN was absolutely heartbreaking to both of us. Optimal Labs provided us with far more than great service, and I greatly appreciate it. I would definitely recommend them to anyone.

Very good and responsive testing center. Did my RT PCR Covid test for travel and my experience was really good. Highly recommend this center.

Really polite and so helpful.. they send the report on time.. u will not miss ur flight.. reliable and supportive..thanks..

Im so thankful for the staff at Optimal Lab. I was denied to board a flight to Germany because my Covid test report was take 48 before departure, instead of 48 hrs before ARRIVAL, which was impossible for me to get the results before check-in and still be valid when I arrive, so I was stuck at the DFW airport and the staff at American Airlines werent helpful at all cuz each staff gave me different information and uncertain answers, until I spoke with their 5th staff and he was able to refer me to Optimal Lab, which was located 20 min from the airport. They were able to sympathize withy situation and got me my lab results in 3 hours. Thank you so much to the staffs at Optimal Lab!!!

Owner and staff was very friendly and professional. The PCR procedure was quick and convenient and I received same day results.

Best place i have ever visited the best in customer service God bless you guys

Their services are excellent. Care most about their clients and gives quick delivery of results

This place is one of the cheaper places for test results (I dont have insurance in the US). They gave me results in just a few hours and everyone was very friendly.

The best. They stayed open for me and even waited for my Uber to arrive !

They made it very quick and easy. They were very friendly and easy to work with.

If I could give them a higher rating I would. The people working this lab are the kindest and most patient I have ever met. My mom is traveling Monday morning and she need a PCR Covid test within 72 hours of her flight. Every lab we called or went to said it was not possible as labs closed on the weekends. We looked all day on Friday and finally I called Optimal Lab at 5: 30 pm. Even though they closed at 6 they said they would wait for me and assured me they would have the test ready by Sunday morning, so we traveled 45 minutes to their office. When we entered we immediately noticed their positive mood and clean office. I really appreciated that the lady was so patient with my mom. Since she noticed my moms second language was English she explained the process several times and repeated herself when necessary. As promised we received the test results Sunday morning through email. The office even sent us a message notifying us beforehand.

Very fast and reliable PCR test

Real professionals and quick. I will definitely use them more if needed.

They were super fast and efficient. Very nice and professional. Would definitely use them again!

Best service, very on time and highly recommended Lab for any kind of test. We had COVID-19 PCT test for flight and we had very short time but this Lab made it easy for us.

I received a great service from a dedicated team from Optimallabtest. They assisted me in time. Thank you again Optimallabtest

I enjoy the clean environment and high efficiency of this lab. And they provide me with the covid 19 PCR test report only within one day，which guarantees my international flight. What is more，the price is also cheap. I am really thankful for their service.

Amazing service. They were open when most places were not.

Very nice staff

Had a PCR test for international traveling. EXCELLENT service, very friendly and professional.

Good customer service.

Best experience and fast service, staff was very wonderful and helpful. I’ll recommend to everyone....

Awesome staff quick easy

I had to get a COVID test for my wife to travel to Brazil and I took the test two days later, both on a 24 hour turnaround and they delivered the results on time. The testing was very fast, the staff was very friendly, and the experience couldnt have been better. Thanks Alexi and the girl who helped my wife whos name didnt catch!

Super fast results, very professional to work with. Thanks!

This place is awesome! The office was very clean, the staff was always easy to get in touch with and incredibly friendly. They made it quick and easy to schedule and come in for my screening. They also made receiving my results convenient, and actually responded to my email with questions that I had in timely manner. I definitely recommend this place!!

Best Lab so far, they were so nice and they understood my situation quickly because I had to do a Pre-flight PCR test for COVID new travel restriction. They gave me back my results in 48 hours and I was able to enter the country of my final destination with no issues at all.Thank you again you saved my life.

Optinal Lab Test is a very prompt and professional clinic. I had my travel Covid test done in their lab (en route to Hong Kong) and they provided a safe, fast and reliable process and results. I highly recommend this lab esp. for international flight passengers seeking PCR Covid test with exceptional delivery! 👌

Staffs are kind and the result was guaranteed in 24hrs.