user
Grubbs Nissan
310 Airport Fwy, Bedford, TX 76022, United States
Appearance

Comments
sa
Review №1

I recently just took my car to get serviced here and their service was Phenomenal! Everybody was in a great mood every direction i turned.I dropped off my car and I was assisted right away with my issue. After my car was ready for pick up, they gave it a wash a WIPE down. The customer service here really had me wanting to come back with no hesitation!

Ca
Review №2

Great experience! They were super accommodating and helpful. They actually fixed my parts that other mechanics skipped. I recently got conned by 2 other mechanics who didnt actually fix my car. Its hard to find a honest mechanic/car dealer, but this place was very honest and thorough! Definitely coming back for all my future oil changes and repairs.

Ri
Review №3

My family has been going to see Mr. George Haydin for years to purchase their Nissan vehicles. I promised him I would eventually buy a car from him as well and yesterday I completed that promise. Mr. Haydin made the process easy and really took the time to answer all my questions as a first time new vehicle buyer. I’ll definitely come back to see him the next time I need to buy a car. Thank you for helping me get the exact car I wanted!

Es
Review №4

My experience was nothing less then exceptional. Dan went over and beyond ensuring that all my needs for this service would be met made sure I was aware of the current condition of my carand the necessaries moving forward.Also kindly notified me that Chad would be taking over my experience. Chad did an amazing job ensuring I was taken care of and promptly made sure my car was being serviced also went the extra mile by informing me of the necessary service for my vehicle mileage for the next visit. Overall experience from start to finish was outstanding this is one of the prime examples why I always use your service thank you

Am
Review №5

Best car dealership in North Texas. It is the only dealership that I went to out of about 20, that did not have hidden fees or any financial surprises. The whole process was fast and smooth. Such a relief compared to all the other places I went before coming here. Vincent was my sales guy and he was awesome.

Ta
Review №6

After talking to multiple Nissan dealerships around Houston and a couple in Austin I was incredibly frustrated. Everyone tried to change numbers during the process. Dealer fees were anywhere from $2,000 - $5000 more. Or they offered half of what my car was worth. Or wanted to charge a higher finance rate. I took a HUGE chance a drove to Dallas. Grubb’s Nissan claimed online to have no hidden fees. I went in knowing exactly what the numbers should be and they nailed it. No hidden cost. Finance rate exactly what I expected. No drama. Fantastic experience!! Usman in sales and Travis in finance were amazing!!!

Cy
Review №7

This was the best car buying experience my husband and I have ever had. No pressure sale. Eric asked what we were looking for and actually listened and provided! We have a 2020 Nissan Rogue that is exactly what we wanted - from the vehicle details to the monthly payment. We will never buy from another dealership. Thank you for a no-stress, delightful vehicle purchase.

Be
Review №8

Overall a great experience. The team at Grubbs Nissan Bedford, TX, really focused on my buying experience to be fast & easy as possible. The sales person went out of his way to bring the car to me to test drive & picked me up for the final sale. The finance manager made sure I got the best rates, price, & insurance to fit my life. The most personable team! It made my decision to buy from there. Very satisfied with my purchase!

Li
Review №9

We had an amazing experience at Grubb Nissan! We were referred to Ignacio from a friend who recently purchased two cars from there. Ignacio was very attentive. He listened to exactly what we were looking for. He worked with the budget that we wanted to stay within. He did not pressure us at all. His customer service is what was the deciding factor for us to purchase there. I would highly recommend going to see him if you are thinking of purchasing a car. He will make your experience as smooth as possible.

Tr
Review №10

Grubbs Nissan are very professional. They are attentive and caring , willingly to work with me and helping me with my car purchase. They made my car buying experience pleasant and at ease.

Ka
Review №11

Everyone at Grubbs Nissan was very friendly! Our sales person Jerry listened to what we were looking for and our payment needs and made us a great deal. He wasnt pushy in any way and didnt play games when it came time for payment options. Li, our finance manager, made sure we understood all of the financial obligations and explained things very well. This was a great car buying experience! From the receptionist to the sales manager, I highly recommend Grubbs Nissan.

Co
Review №12

My experience at Grubb’s was nothing short of extraordinary to say the least. I called the service department before going there and Salvador listened to the problems my car was experiencing and explained what they could do. The next day when I took the car up there I was greeted almost immediately by a friendly employee who offered me water while he found Salvador.When Salvador arrived he took very detailed notes and listened to all the symptoms that the car was experiencing, and assured me they could diagnose the root problem, which they did. Their service department also provided me with a detailed description of other issues they found with the vehicle and were incredibly thorough and explained every issue.Overall, I can’t speak highly enough of their service department. They went above and beyond to ensure that everything was taken care of and that I was satisfied.

Ch
Review №13

Ignacio was truly outstanding! When literally no one, anywhere could get me a approved on a vehicle he worked his magic and got it done! This was one of my dream vehicles so I’m truly truly grateful. Ameer the finance person that helped me was so patient and gentle with me and my situation. I will always recommended this place.

Su
Review №14

Grubbs Nissan is the best dealership!!!I was greeted by a Service writer named Jeff and he definitely took care of my request for a detail on my new 2021 Red Nissan Titan, which was not up to my standards with the Dealership that I bought it from... I walked over to the Waffle House had breakfast and walked back over and my truck was done, it was beautiful and had a full tank of gas, as well!!! I was also told by the other Dealership there wasnt any gas fill ups anymore 😕 Rude, a brand new Titan... So, I am extremely happy and Grubbs Nissan you now have my business, thank you, thank you 😊!!!

De
Review №15

I really liked the thorough update and explanation of the service and mint in the vehicle with a friendly note. It’s very unique

Le
Review №16

Anyone with ANY type of credit this would be my first stop. Josh and the team truly amazing. They were able to take care of me and family.. it was a bit of a struggle but they got us into a car. Would highly recommend this dealership!

Bi
Review №17

Jeff Norris has been my service advisor for 25+ years. He is a class act, honest and very knowledgeable. Wonderful guy!I highly recommend Grubbs Nissan. Ive bought 13 vehicles from them in the past 36 years and theyre a great dealership.Ignacio Nacho Zuniga was the salesman for my 2019 Armada and hes a fantastic guy and was a pleasure to deal with!

De
Review №18

I had a great experience overall. From the amazing customer service to the work done on my vehicle. The staff was so friendly and made sure that I was comfortable and consistently informed of the status of my vehicle at all times. They provided knowledge of what was wrong and let me know everything upfront to make sure that I was okay with getting those things repaired! This is a great place to get your car repaired. No worries about random fees, if the work is being done right or if your being lied to. This is a really great and reliable place and it will be the place I go to from now on for car repairs.

Ge
Review №19

Great team to work with. Friendly, attentive and up front. Worked with me to make deal happen without all the back and forth games some dealers still play. Didn’t leave me waiting for long periods like you experience with some other places.

th
Review №20

Dawson and Amir made miracles happen. I couldn’t be more pleased with the outcome of a long journey. It took 2 weeks but everything came together perfectly. I love my new Rogue and have already sent 2 people their way for new cars!

Ga
Review №21

Great service. Very friendly employees. Go above and beyond to make you feel special. We’re also able to identify and fix the issues with my car. Will definitely go again if needed

Mi
Review №22

My salesman Demond Lee, and the Finance Officer Ameer Shallwani were excellent dealing with. They made the experience easy and fast. Mr Lee asked straightforward questions and showed me exactly what I was looking for, and 2 hours later I was driving out with my new vehicle.

Ch
Review №23

Daniel is brand new to Grubbs Nissan and I just have to say they are so lucky to have him. He is great warm and welcoming not pushy at all and really listens to what u want and need. Not to mention he is great with kids I had my 5 year old with me and he was incredibly patient

Re
Review №24

I went to the Service center to get my new License plates, the team got me in and out within minutes!Thanks for your great customer service 👍

Ci
Review №25

Everyone I met at Grubbs was professional and helpful. Ashton and Thao were especially wonderful. Everyone appeared honest and trustworthy. I had a terrible experience at a Nissan dealership in town a few days prior and was just about to write Nissan off completely. Im so glad that I didnt and that I went to Grubbs. Grubbs represents the Nissan brand very well.

DA
Review №26

Erik Ochoco was very professional and was not pushy at all he took care of us in a very courteous manner .I have purchased a lot of cars in my lifetime this is the first time I’ve ever left the car lot and felt like I did NOT get screwed I would definitely buy a Nother car from this dealership and the salesman thank you!

Tr
Review №27

The entire staff was extremely courteous and helpful. My car was going to take longer than originally expected so they called a Lyft to drop me off and pick me back up with the service was complete at no charge. I appreciated it because I did not have another means of transportation. Top service and I would definitely recommend others to buy and service their vehicle at Grubbs.

ch
Review №28

Mr/ Usman Iqbal is the best sales man in Nissan Grubbs Bedford. He helped Us alot to find the best Car. THANKS FOR HIM SO MUCH

Um
Review №29

We had a great experience at Grubbs. Special thanks to Tim Kao he is a great salesperson. Very knowledgeable and was good in explaining us features of the vehicle and making us comfortable with it. He tried his best to give us a good deal and there management was kind to talk to us in person and hear about our experience at dealership. Very professional and welcoming people. I would 100% recommended this dealership for business.

xa
Review №30

Small waiting room. They do offer a shuttle service and they operate quickly. Didnt meet my service advisor until the end but he was friendly. The technicians are fast!

Li
Review №31

Matt was awesome. Very patient. Explained everything. Travis in finance also extremely nice. I would definitely recommend this dealership. Best experience

De
Review №32

They were very patient and helpful! They made sure i was able to get home and return while working on my car! Buddy was straight forward with me and not trying to give me any extras! Great service!

Re
Review №33

Usman was great, Bob helped with a few questions I had about the truck. So far so good.Had to change my review, Ive had this truck for 2 weeks and the check engine light came on. Would not purchase from here again.

Ci
Review №34

As soon as I arrived, the manager came promptly and attended me. We where told it would be an hour and a half wait. We stuck it out, everyone was so friendly, they informed me what else was wrong. Everything went quickly and in timely mannered.

XP
Review №35

Usman was a great salesperson, the process from when I arrived was quick and swift. Was treated like we’ve knew each other for a while instead of just a customer. I would 100% would return here for my next purchase

la
Review №36

The greatest service. The most welcoming staff.Matt the Salesman, goes out of his way just to say hi.Luke, is very efficient and speaks very well. Thanks again as always a great experience.

Bl
Review №37

Lets acknowledge two of the best sales representatives Ive ever encountered. Vincent Potts an Jerry Chenausky. These guys are authentic, very informative. Genuinely concerned about the impact of customer service. Impeccable display of interest in what the customer wants and deserves. Lets get these guys the recognition they deserve. Also compensation for just being human and adhering to the standards of just that. Great job guys!!!

Ni
Review №38

Even with an appointment had a long wait to get someone to check me in and then the services took awhile. The requested service was not fully completed. However when I bought it to their attention the next day there was an attempt to correct the error. Unfortunately I had already taken care of it and they credited my account.

Bo
Review №39

Great place to purchase your car ! I was helped by Dawson and Usman. Definitely had a great service. It didn’t work out the first day but through out the days Dawson kept an eye on new incoming cars that I could get approved on. Even though my process was not so fast to me was pretty smooth. Definitely coming back in the near future!Thank you ! 😇

Ra
Review №40

The Salesman (David Bingham) was top notch and extremely personable and very helpful. The materialized solely because of David.

Ke
Review №41

Very clean and organized. Super great people that will do everything possible to make you happy. Love it.

Th
Review №42

After owning a 2005 Armada I knew I wanted to get another one just newer. Ignacio was great in helping me get the one I wanted and worked with us way past closing time. Josh was very informative about the vehicle and went for a test drive with us while I waited for Ignacio to finish helping another customer. Overall experience was good from start to finish. Would definitely recommend. Thxs

He
Review №43

My service advisor, Jeff Norris, made transport arrangements for me to and from my residence, which I greatly appreciated. Upon picking up my vehicle, he explained not only the charges but what other concerns were found that needed attention quickly.

Fo
Review №44

Nayeli is the best person to buy a car from. She will do everything she can to get you in the vehicle you want! 10 out of 5 stars!

Gl
Review №45

Great Service and you are well taken care off. Vincent Potts took great care of me and got me exactly what I ask for. He did not try to push another car on me when I told him what I wanted.

Ka
Review №46

The Worst Car 🚗 Buying Experience Ever Usman and the whole Of The Used Car Department of Finance Should Be FiredWill Never Set Foot At @GrubbsNissan Ever I Just Hope The Other #GrubbsStores Are Better

Ke
Review №47

I purchased a Maxima from Grubbs way back in the 90’s and remember having a great experience. This year, when I learned the 2022 Frontier was starting to hit showroom floors, I stopped to see what they had coming in and get an idea of when they’d be here. I worked with Dawson and couldn’t be happier that we connected. He let me know the moment the truck arrived with the Frontier I was interested in and we knocked out the deal later that day. No messing around, no tacked on charges, just a fair negotiation and smooth transaction. That is not the case with other Nissan dealerships I talked to. In fact, one tried to get me to pay $4000 over sticker! Dawson, Travis and the other Grubbs folks are my go-to car folks now. Though this new Frontier is so nice it’s not going anywhere for a long time!

My
Review №48

After going to several different dealerships and leaving empty handed it was getting very frustrating! I am so happy I gave Grubbs Nissan a chance! I was starting to feel like it wasn’t meant for me to get a car at the time. But low and behold I met David Brigham!! Y’all he was a m a z i n g!!! He broke everything down to me so I can understand the entire process. He negotiated and got me down to the car note payment I wanted. But most of all he was very real and honest. He didn’t try to sell me a dream to get all my money. But gave me as many options as possible to figure out what’s best for me. I highly recommend him if you’re in the market. It’s very hard to find genuine people who shares your best interests when shopping for a car. He was caring, polite and professional. With that being said he received a loyal customer, thank you so much David!!

Mi
Review №49

We had been to 3 other car lots in this heat. But it had to get done ASAP. Grubbs went above & beyond to help us. In any way, they helped us. We were there for several hours but it was because they were working with us!! Trying to meet our needs, for OUR FAMILY. That is EXACTLY what they did. Thank you to Jerry Chrnausky, you deserve EMPLOYEE of THE YEAR! Thank you to the financial team as well!!

La
Review №50

Fantastic service. Clean, pleasant waiting room with plenty of seating, and they paid for a Lyft when it became clear work would take most of the day.

Br
Review №51

I dropped off my company vehicle 2 have the oil changed and tires rotated at 1 p.m.. I rented a car at a very reasonable rate. They had my vehicle out by 5 p.m. I am going to send plenty of business your way in the future.

Ji
Review №52

Such an easy car buying process. Big Mac and Reagan were amazing and so helpful. Everyone was very professional and friendly. I would recommend Grubbs Nissan !!!

Ry
Review №53

Vincent Potts, Mr. Long and the Grubbs Nissan crew are completely AWESOME!! at first I thought due to my credit I wasn’t gonna get anything, they worked hard and found me a awesome deal on a 2018 Chevy Malibu. I got everything I was wanting in my next vehicle and more. I can’t say enough about how great these guys are. I most definitely will continue to do my business with Grubbs Auto for life!! ❤️💯 THANKS 😊 👍🏾

El
Review №54

I was able to get a car 2018 Nissan Altima with 34000 miles on it. I love my car it is my dream car that I waned. Eric the salesman was able to get it at the payment that I could afford he is an excellent salesman. I’m very satisfied with Grubbs my family have came here to purchase their cars also. Everyone that was involved in getting my car were very friendly & understanding. This is the place to purchase your car give them a try! Thank you Grubbs!

Ci
Review №55

Go see Dawson in Sales and Li in Finance. They got me in an awesome new vehicle with a payment that is under the limit I set. Very friendly and not pushy at all.

Re
Review №56

As we were looking at a car we were greeted by Demond Lee with a pleasant smile and great attitude. He didnt make us feel like he was going to just blow smoke and get our hopes up for nothing. He gave a grave detail description and break down of the whole car. He made us feel like family instead of a dollar sign. Im really thankful for his persistence in helping me with the approval of my brand new vehicle, I truly appreciate his level of professionalism, honesty,and dedication.

pe
Review №57

This is my second vehicle from Grubbs and they are very helpful! Eric and Ignacio helped me, I was in and out within 4-5 hours. My car came with 26,000 miles. Thank got your help!

Ha
Review №58

My truck had an ongoing problem with the AC making a squealing noise. And also my steering was completely off. I took in my truck to other repair shops, however, it was not fixed correctly. I schedule an appointment yesterday with Grubbs Nissan and I was very happy when my truck repairs were made. I feel more safe now.

As
Review №59

Grubbs was fantastic from the moment I started checking in! They were thorough and kept me updated on my vehicle as it was being worked on. They were respectful of my time. Everyone was incredibly polite. I tried them after having a few bad experiences with a different dealership and am so glad that I did. Will definitely be returning for future service!

Me
Review №60

Amazing customer service! Our salesperson, Ashton, was able to answer every question we posed to him. He was very polite and courteous and the process was extremely smooth.

Pa
Review №61

I continue to purchase my vehicles and have all my service done at Grubbs because they are honest, trustworthy and through. Everyone is extremely pleasant to work with.

Ch
Review №62

Tim was amazing, he was extremely helpful in getting me a car, while also working within my price range! The finance team was also superb and bent over backwards to attempt to give me the best deal possible. All in all a great overall experience. Go see Tim!

Ni
Review №63

Buddy at Grubbs Nissan was the best! Great service and my car is ready to go on a long haul trip. Piece of mind is everything.

Te
Review №64

The 2 hour drive to the dealership was well worth it. The price could not be matched locally. My salesman Ashton B. was very nice and took time to answer any questions that I had. I highly recommend this dealership and Ashton B.

Ti
Review №65

I had the good luck to have Vincent Potts as my salesman. Vincent Potts is amazing. Personality plus. He had everything under control and this is the first time I have ever bought a car that was not a hassle. Vincent is very knowledgeable and made me feel like i am his friend. The whole Grubbs Nissan team was great.

Je
Review №66

Vincent Todd and Thao Nguyen we’re AMAZING!! This is my 3rd purchase from them and they never let me down. I was in and out and walked out with a brand new vehicle! I had credit issues and in fact my credit dropped by 100 points since my last purchase and I was still approved! Thank you guys for always being there when needed. I won’t go anywhere else!

Jo
Review №67

I went last yr to replace my transmission. I have a yr warranty or 12K miles whichever comes first. I haven’t drove my vehicle 12K miles so the warranty is still active. My vehicle is having the same issues and they refused to fix it. I’m sure they’re waiting for the warranty to expire so that I have to come out of pocket again.

Na
Review №68

Thank you Usman Iqbal! Great, friendly service:)

Ju
Review №69

I brought in my car cause its airbag light was on. They figured out a plug under one of my seats had just came undone. So they plugged it back in and charged me $150 for a diagnostic test.

ml
Review №70

Bryan was amazing!!! We have been shopping around for new Nissan Rogue Sport and these guys made it so easy and comfortable for us. I will make sure everyone knows how awesome they are!

Br
Review №71

My wife and I had a fantastic truck buying experience at Grubb’s Nissan Hurst. Throughout the hole process everyone we spoke with was friendly, professional and knowledgeable. They made the entire process quick, hassle free and convenient. We where even shown around their entire facility and introduced to someone in each department. From the test drive to the drive home, we where very happy with their customer service and our purchase!! Big thanks to everyone involved.

Ia
Review №72

I could not have had a better purchasing experience. I found a vehicle online and purchased out of state. My salesman Edgard was incredibly helpful throughout. He promptly sent me pictures, answered questions, and was immediately available whenever needed for follow up. When I flew to Dallas to pick up the car, he met me at the airport and drove me to the dealership! The finance staff were also amazing; I was in and out in less than an hour. This was the most efficient car buying experiences I had and I would recommend this dealership to anyone!

Pa
Review №73

I want to give a shout out to Dawson Bates for a spectacular presentation of features on my new Kicks! And also, Reagan, Keith, Steve M., Karim and Ameer for making me such a great Deal and getting it done so fast! Grubbs Nissan is the place to be for your next new car!!

Li
Review №74

Just had the best experience in my life buying a car. Im starting over. Things have been rough. These people are so kind and chill. You just feel like family. Thank you Ignacio and Tu. You blessed me today!

Mi
Review №75

From start to finish the process with Grubbs was so stress free! My salesman didn’t hassle me at all and made sure I was very happy with my purchase! Thanks Grubbs 👍🏽

Wh
Review №76

This is my 3rd lease from this location. Though they have always been friendly, this go round they were very down to earth. I was told that there was a lot of new staff so that may be it. Whatever the case, it was a quick and pleasant experience. Thanks guys!!

La
Review №77

Jeff Norris is the best Service Advisor at Grubbs Nissan! I enjoy working with him and he always takes care of the details while ensuring the appropriate work is done! Also, the Service Technicians do great work. I have used Grubbs Nissan for 10-15 years and have never had any issues with the work performed.

Pa
Review №78

Excellent car buying experience. Set everything up over phone and email, price secured, and no add-on $ stuff, except tax, title cost. An easy flowing transaction. Thank you

Rh
Review №79

Probably the worst experience at a dealership that I have ever had. I was quoted for parts and maintenance at double the price of any other shop. I understand labor fees and quality or service, but not at two/three times the cost of the parts. Then when I decided to pick my car up and not receive the service, they tried charging me a $145 Diagnostic fee that was not in any contract, and was not disclosed at drop off. If you end up coming here, make sure that if they try to charge you this fee, they have it in a written contract recording. Otherwise, don’t pay it.

Ja
Review №80

As of today, I purchased my second vehicle from Grubbs Nissan and continue to be impressed. Ignacio Zuniga is amazing to work with and the entire team is so courteous and goes out of their way to make sure you have a terrific experience. This team of professionals work hard to accommodate your needs while maintaining a no pressure approach. I am more than pleased!

He
Review №81

I go to Nissan service centers all over the country and I have to say the others are great, but Grubbs just blew every other experience away. From calling on the phone to pulling my vehicle away when done stellar service. They could not have done better I don’t think. Also kudos to Melissa and Chad you guys are great!

He
Review №82

I would give zero stars if I could. I never got resolved what is wrong with my car and I had to call my service Representative to get any information. Then after they had my car for 3 days I got a ride up there to discuss my car with the rep and he left me sitting for over an hour and I had to get the service director involved just to get my car back. This is all just after having surgery 10 days before. I do not appreciate this treatment and if I would have knownthe problems I was going to face with getting my car looked at for an issue I would have bought a different brand of car and after buying 4 cars from this dealership you would think they would treat their repeat customers with some form of respect. Never again!

Br
Review №83

Demond helped me get into a brand new vehicle quickly with no problems and thoroughly explained all the features the car came with. Great customer service!

Ra
Review №84

If you are in need of a new or used car go to Grubbs ask for Jerry. They are the best. Jerry is very honest and nice and easy to work with.

Ja
Review №85

Appreciated the mechanics I never met, but my car has. Appreciated Jeff, who was my manager. He was educational, experienced, and a pleasure to work with.

Be
Review №86

Thanks to Matt and the team I felt very well taken care of. Im excited to be driving my new Murano.

Ch
Review №87

Took several minutes for me to be greeted after I pulled up to the service center. Then, when I was greeted, the person had to go find the service person who was supposed to handle my appointment. When he arrived, he said, what can I do for you. I guess he couldnt look up my appointment and see what I had requested be done? He finally did that after I told him I had an appointment and told him I was told he was the person handling my appointment.Oil change and tire rotation went as expected. The price charged for the services was as expected.I did notice some young lady with a clipboard walking between the service writer area and up front (sales area?). She passed through the waiting area carrying her clipboard every couple of minutes. Do not know what her function is supposed to be.

St
Review №88

Absolutely love Grubbs Nissan, this is the second time Ive purchased a vehicle here, and Im very likely to come back again and again for my automotive needs. George did an excellent job of getting to know my needs, and what motivates me and finding me a vehicle I really liked. I will say and this is not his fault. But the original vehicle he was showed me that I was in love with was sold out from under us while we were test driving it by another salesman. You guys should make it so that the salesman cant sell a vehicle they arent holding the keys for, what if it had been wrecked during the test drive? Regardless George found me another that I was absolutely in love with! After agreeing to the deal, we made it over to Li who did an awesome job walking me through the leasing process. She was very nice, and helped answer all of the questions I had related to the purchase. Both of them did an awesome job even while my 2 toddlers were being difficult for me and the mrs. We will definitely be back

Bo
Review №89

Service manager named Jeff was very professional. He kept me well informed of the procedure needed for my car and let me know it was covered under power train warranty. Very satisfied with the service.

As
Review №90

Sales consultant Tim kao was amazing! He untied all the knots for me . Definitely will purchase another car. Go see him !

Dy
Review №91

It is unfortunate that for a Murano Cross Cabriolet there are few mechanics who are able to repair a common issue with this vehicle. U pay for a diagnosis in which u would think they would use the info to fix the vehicle. NO... That diagnosis only told them they need an additional 3 hr diagnosis and even then possibility they wouldnt be able to fix the problem. If unrepairable brand new $10,000.00 convertible top will be need, an of course, that would be the easiest fix for a mechanic and extremely costly for the consumer. Whats even worse is when I asked to speak to the mechanic I was told he was busy and that I would have to do a diagnoses. They want me to approve a 3 hr, $450.00 charge before I can talk to a mechanic. I didnt get anything from for the first diagnosis. Thank u but no thanks!!

An
Review №92

I went in to Grubbs Nissan today to see about lowering my interest rate and was really impressed and left with a big smile! Edgard Viera in Sales and Ameer Shallwani in Finance helped me lower my interest rate quiet a bit which is going to help me with my credit since Ill be able to pay off my car sooner. Thanks for everything!Angie

Jo
Review №93

I didn’t think I would get in to a car but they did everything and got me in one I’m so Satisfied with the outcome and love my new car

Vi
Review №94

Had a great experience working with the Grubbs Nissan Team!!! They are all about the customer and took great care of me. Went over and beyond!!

Ji
Review №95

The Buying process was quick and easy! The Sales Rep was knowledgeable. I didnt like the $950 Dealer Prep added to the Deal but otherwise very Happy!

Sq
Review №96

This dealership is fantastic. Everyone is friendly, knowledgeable and Communicateswell. We are very satisfied with the repairs..D.M.Shielly

Jo
Review №97

Joshua Lindsay made my car buying experience absolutely painless. Was very patient and made sure I felt comfortable behind the wheel while test driving. For the first time I highly recommend someone as a sales agent. Thank you Josh!

Sp
Review №98

Left my 2013 Nissan Altima SL with Grubbs for an inspection, oil change, and tire rotation. All the work was done in a 1/2 day. The car was returned to me at the end of the day, ready to go. Dan was very professional and thorough.However, I noticed that the air pressure in the tires were not checked. I would think a tire rotation would include an air pressure check. Other than that, this was a great experience.

RW
Review №99

Needing a new vehicle to spare myself large repair bills on an older ride.Ashton Broadnax came through with a new 2021 Kicks thats perfect for my needs. I felt the honesty and genuine respect of everyone I dealt with.I never felt I was lied to or misled in anyway. The prices never changed mysteriously and they never tried to switch things up on me. Looking forward to continuing the relationship as the years go by.

Ge
Review №100

This is the worst Nissan location I’ve ever been to! I’ve brought my Nissan here to be serviced and have my sunroof visor reattached. I specifically asked the guy that was working with me am I able to use my Nissan service points from a different location and he said yes, only for me to find out that day didn’t honor service points from other locations. When they fixed my sunroof visor he said they were taking it to a shop so that they could reattach it, no problem. I came in today to have the front of my car looked at, because the front frame is detaching. The lady told me that I had to go to a shop that they partner with. When I asked why I would have to pay for something that isn’t my fault, she couldn’t explain; just kept saying I needed to go somewhere else. All the while, the supervisor that she went inside to ask for help, came out to ‘supervise’ the girl telling me I had to pay to have my car fixed. I’m not sure how they’ve been in business this long with Nissan!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:310 Airport Fwy, Bedford, TX 76022, United States
  • Site:https://www.grubbsnissan.com/?utm_campaign=google_my_business&utm_medium=organic&utm_source=google
  • Phone:+1 817-576-1658
Categories
  • Auto repair shop
  • Auto parts store
  • Nissan dealer
  • Brake shop
  • Car battery store
  • Car dealer
  • Oil change service
  • Tire shop
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–8pm
  • Friday:Closed
  • Saturday:9am–9pm
  • Sunday:9am–9pm
Offerings
  • Car hire:Yes
  • Car wash:Yes
  • Oil change:Yes
Similar organizations