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Brandefined
15245 NW Greenbrier Pkwy, Beaverton, OR 97006, United States
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Review №1

The original webmaster we had went on hiatus and referred us to Pat. Didn’t know a thing about them. Explained our situation. I have 3 properties and 1 side gig. The web design and ease of use of the booking feature make both standout. I’m impressed by what’s been done in a short time. I’ll give the ads connected to the sites some time to see how that goes. Thanks all.

Ka
Review №2

Our bookings are back on track. Some is to our credit by being price competitive. Some credit goes to our internal marketers. But all in all the folks here have simplified and organized much of what we do now to combine matching our changes and expanding on our own ideas. Very little time and NO money wasted. What began with getting ads to work has turned into minor recommendations- one at a time, that have helped build a great system with results.

Ry
Review №3

The initial set was started by a different adviser? Once we were finally connected by our new rep just a few months ago everything seems to be on track. Appreciate extreme patience while we all navigate Covid. A draining year or more, but Chris has been helpful putting all this on hold while our pub was on hold. The ads we did finally approve do look great. Hope they run even better than in 2019.

Wi
Review №4

Thanks for turning the ads off, Dillon while we worked through your audit. Made sense and we’re getting a much better result with the ads since we took that advice. Keep it up and we may add more to the FB or even the Instagram advertising budget in the future A+

Ed
Review №5

I responded to an ad for this company that was on Facebook. Impressed by the knowledge of the whole staff. Also happy with the unique approach for our biz in particular. No cookie cutter same old same old. Been there done that. I needed to do something to increase awareness (their name for it) for our Martial Arts studio. Instead of just trying to sell ads, they listened to my concerns. The results from an audit combined with honest feedback backed by real numbers won me over.

Ky
Review №6

I’ve referred 3 people in the advisor network. My advice to them and all who read is clear: Work with this company alone when it comes to marketing. Next level approach. The ads are only one part. Wait, wait, wait for the 30 day FULL audit from the manager. All are great to work with. No smoke no mirrors. Step by step help to get leads and thanks for the extra help on the logo.

el
Review №7

The original ad set was rejected by our team of brokers. The ads did look good, but the text was off. What we appreciate is the organized system that brings in our entire team, with an email to each and we were finally able to match up the right text. We appreciate your system.

Fi
Review №8

My 1st impression with this team was that they were very professional in how they care about getting it right in every way. From our initial contact to the consult (with Pat) we had our entire RE team on a conference call exchanging ideas and taking notes. Very unique and appreciated. The ad copy and lead forms turned out perfect and the return was as expected. - JL team

De
Review №9

I want to give a shout out to Chris, for reaching out. I have a tour company that I took over from the prior owner pre pandemic. Bad timing on my part, but thankful for these guys. I had never used them before, but the prior owner did. I just didn’t have the money to do anymore advertising in 2020 for sure. Fast forward to last week. My website was down. I had the info given to me by the prior owner. Called Brandefined, they fixed all my issues and gave me a great deal I could pay over time for video ads & content. I promised not to say how much…but it was cheap & great.

Ge
Review №10

Been very happy with everything this agency does. They change out my images as my listings are removed and when I add new ones. The ROI is better than Patrick predicted. Happy Clearwater Beach Broker & camper.

Dy
Review №11

From what our accountant has found after a deep dive RE: monies given to this (and other marketing initiatives) company, the ROI on leads & conversions for our retirement solutions, absolutely nothing has returned more than what these lead forms created have done. The AdWords stuff + ads on FB + elsewhere are delivering.

De
Review №12

Quick to respond with ideas that are “outside the box” The info given seems like a lot. It is, just have a notepad ready & ask lots of questions. My tattoo studio is on fire. Pat, you da man bro!

Mi
Review №13

A gal called me about 3 months ago to schedule a 30 min marketing appointment or consultation with someone at this company. I wasn’t able to attend & rescheduled many times. Have to say the man I ended up speaking with was very kind and informative. I’m giving a positive review based on what has happened to this point. At exactly 3 weeks after I agreed to pay $300 for very professional ads, this guy took the time to go over my results and make recommendations that have helped instantly. Thank you from a very busy real estate broker in the beautiful Southwest.

Ch
Review №14

This company has been by our side for 2 yrs after a free info call way back when. I’ve always had hesitation messing with advertising, marketing, whatever you want to call these companies over the years. The man who described what ‘they could do’ in detail is still here and still on point with changing out ads and graphics that have changed a lot over a short time. Although only the info is free, the litters have sold quicker during Covid than ever before. I know there’s more reasons for it but many of the new techniques and work done has helped big time.

Sa
Review №15

A decent amount of success with the gentleman’s (Dillon) suggestion regarding a change to what this company calls or is called gif advertising. We can verify a 28% increase in 63 days to the website traffic. Still working on the conversion report. *Note: the “web button” showing all our awards looks fantastic. Thank you Brandefined!

Ar
Review №16

Chris asked us to “give it a shot” when he 1st talked about the Facebook ads. To be straight, I’ve not been a big fan of FB or ads on there. Never seemed to do much for our cleaning company. I’ve been proven wrong. $260 has been debited 3x and this works with the lead forms. Posting package or whatever it’s called has been a boost. After a month of back and forth, glad I gave it a shot.

Ja
Review №17

Smooth process from start. There is a difference in long term results. That’s what this team does. As someone who feels or felt like I’m just “hanging in there” with my own team (our signups have been hit hard with Covid) it’s a comfort to turn to Dillan and his team of analysts to help give us not only new clients, but ideas to stay ahead. Always appreciated.

Lo
Review №18

I have worked with many marketing agencies over the years and Brandefined is definitely one of the best. They are a small company so at times their turn around times get a little delayed but their work is always worth the wait. I have been had several account managers over the last couple of years but the professionalism never changes. Currently SEO work on my new website is the focus and is going very well.

Ot
Review №19

The Covid year was rough on all small business owners. I am thankful that Brandefined reached out to me and offered their expertise and services. The entire team took their time to get to know me and my pet supply business. Even though they are in Oregon ad I am in Texas, the entire process was smooth. 2020 turned into a banner year for Pet Stop.

Ch
Review №20

Appreciate the help with all the ads that the entire team worked on. The app that I previously designed is now properly installed thanks to Bill and Patrick. This shows me you really care. As someone who relies on e commerce now more than ever, these people go above and beyond without charging for every little thing they do. Thanks for that.

Vi
Review №21

I’ve been content with this company for an extended period of time. Happy to report that between Jake and his supervisor Chris (who I talk to often) we were able to spend time assembling ads that bring leads directly to my website. The website itself turned out perfect.

Al
Review №22

I have had a good experience without spending a lot of money. This company takes a small fee and gets the results I’d expect from Google AdWords. Dylan has been a good one.

Ol
Review №23

I can go on for days about how much Dillon and his team have helped me, and my small business. At first I was skeptical. I have marketing folks call me all the time and I didnt want to hear it. Dillon, somehow, got me to listen, and here we are some 5 years later and I couldnt be any more pleased that I am today. My sales have increased, my internet traffic has as well, and there are so many different terms that I cant even remember that have helped my business immensely. Dillon is like family to us, and he takes my picking on him very well. When I say my marketing team to other professionals in my industry, Im talking about Dillon and his team. If you are on the fence, make the jump. I am in one of the riskiest type businesses, the service industry, and if he can help me and my business do better, he can make yours too! Ive called him at weird hours, asked him off the wall questions, meddled into his personal life, and talked about nonsense stuff that isnt even relevant to what they offer. Moving my business to Brandefined was the best move I ever made.

Da
Review №24

Dillon has been extremely helpful for the effort he has given our B&B in SC. Most recently worked with my wife on animated ads that look and perform quite well.

Ni
Review №25

Still run the Facebook ads and still get great results. Dillon checks in once a month for last 4. Great & intelligent guy. Glad I made it to what seemed like our 10th time rescheduling - sorry guys...busy like you.

Je
Review №26

Definitely recommend Brandefined based on the professionalism of the Facebook and now Instagram ads alone. A property manager in the heart of Texas with little time to do what their team does. Thanks forever guys and gals.

Da
Review №27

Been a Remax agent for yrs and rely on our company’s marketing. Didn’t think Facebook ads would help. To start they didn’t. Now, with switching to animated ads when I was about to quit, combined with the content program the leads are coming & I appreciate it all.

Jo
Review №28

Integrated the e-commerce to our existing website without any problem. Bill can do it all!

Ja
Review №29

We used to do business with this company back in 2015. Back then it was pretty easy if you had the time to make your own ads like they did and they didn’t hide it. Our cleaning company took a big hit back in Narch and April like many with the virus. Brabdefined happened to call me again. I took a chance and can’t believe how much more they can do and how much they helped us. Worth it now for sure.

Se
Review №30

This place called me for weeks to get me to sign up to their facebook marketing campaign. Finally I did, well $1000+ later the rep I dealt with is gone and the manager wont respond to me either. There are alot of reputable companies out there for advertising, this isnt one of them.

Vi
Review №31

The crew is easy to work with and communicate with. The ad designs were not what I wanted to start with, but I understand there are certain policies and restrictions. Brand Defined does everything by the book. Surprising that for my personal trainer business certain ads are rejected. Somehow Pat and his design team find a decent workaround. Honest company.

Su
Review №32

Beginning back in March I had a lot of concerns as the pandemic hit. I had just given what may seem like a small amount of money to some, but was more than what our small dog (we deal with one special breed) breeding business could really afford. At a time where I was having trouble getting money back from airlines, hotels, and many others I was shocked that this company was the easiest and most forgiving. They refunded all my money and so I just got back to them in May. They deserve the praise. Everyone should do biz like this. Thank you Brand Defined.

Do
Review №33

I didn’t expect to go from a free consultation to a no pressure 1 mth commitment to a client for life. But, here I am with a broker team that has Dillon and Chris to thank for all they do for $350 total a month. So impressed.

Ca
Review №34

Very rarely do I take the time to offer any review for any company. When Dylan asked me to tell friends or coworkers I figured I’d put it here. If you’re looking to do everything on your own and you know what you’re doing, go for it. I paid $1000’s & 1000’s to a website company that didn’t keep up or help me in areas that have to be watched closely. Dylan, and I imagine others here are on the ball. I’ve paid less and sometimes nothing at all to make changes that have made all the difference regarding our real estate teams approach to digital marketing. Thanks to the whole staff. Of course I recommend to 2 friends with different businesses.

Jo
Review №35

Love the individual attention this company gives. During Covid19 these people have been a lifesaver. I can’t tell you how many companies, not just marketing companies that have been impossible to reach or talk to. I CAN tell you that this company is one you should book an appointment with, because they care and have increased our leads and conversions when I thought the worst was coming. Thank you!

Re
Review №36

Starting not on Facebook but they had a great plan for Instagram stories. My shop is hanging on with the help of a company that cares. Shout out Dillon. These graphic designs are amazing.

Os
Review №37

I can do some of what they do on my own. Let me tell you something. These are the first people that take an ad a regular IG ad and get very creative. Discussing and planning may take time but it’s been the right thing for me.

Ma
Review №38

Getting called by Brandefined was a good thing. I don’t say this lightly. I get sick and tired of ad cos calling. If you’re a realtor, ya know what I’m talking about. I had to apologize to the gal that called. Here’s a group that schedules an appointment. Had my own marketing assistant in on the call. Very reputable. Decent results. Keep it up.

Ca
Review №39

I am constantly booked and it’s very difficult for me to make time to manage my AdWords campaign, let alone post on all the social media sites. Happy to pay Brandefined and stay busy. Keep it up.

Ro
Review №40

If I decide to do ads in the future I’ll come back. During this pandemic there’s been a lot of stress. Thank you for putting things on hold and returning my money. One of the first companies to make it easy. Chris and Kelly are great.

Ni
Review №41

Logo design work for my 3 shops has been outstanding. I may start up ads again in the middle of next year, but the design and ad I share and boost on my own is thanks to you Chris. Appreciated

Te
Review №42

We’ve had good success with the animated ads Brandefined makes. While they do a great job with the design & we see the benefit, a quicker turnaround time would help with the seasonal nature of our business.

Aa
Review №43

The timing is not always perfect but the results end up great. By timing, the team knows what I mean. As a seasonal business we need to be precise when we start the campaign. Somehow we get the results. The Mrs and I are very appreciative of Dillion, and we want that to be known. The entire graphic team is great. We’ve taken all the image ideas and have incorporated those into every aspect.

de
Review №44

I have been working with Brandefined for over a year now. I have engaged their services on multiple times to promote my publications. As a graphic designer and published graphic novelist, accurate branding and imagery is vital. The team at Brandefined has always been spot-on with my vision. I have been highly impressed with their professionalism and attention to detail. I will work with no one other than Brandefined for my business branding and marketing needs. Highly Recommended !

An
Review №45

Ok, I don’t give reviews too often but I told Jordan I would because the guy who referred me to him did and they deserve it. I have a Facebook store and had no clue I’d ever have one. The ads have been better than they even told me to expect and I almost didn’t sign up with what they told me in the beginning. Glad I did. Under promise over deliver. Facebook payments work great.

Ke
Review №46

This is a company that knows how to get the very most out of a very small budget our roofing repair company has. The Facebook ads work with the lead page they made. That one addition has made a huge difference. Good company.

Ch
Review №47

The demo appointment they set me up with gave me a good amount of info. Nice to do biz w a company that doesn’t nickel & dime. My ads get turned on when I need them. No complaints.

Ga
Review №48

My reason to review is to say that Brandefined goes way above and beyond to keep you satisfied. I had credits with content writing. When I ran out, they gave me free service without asking. I’ll reorder and keep them for a long time. They do such a good job. I thought I’d miss the old writer but Mia has been fantastic. Better than the last gal.

Ea
Review №49

I’m tired of marketing agents in general who can’t do any better than my high school daughter. Our farm sells flowers wholesale. Brandefined helps us with the money we have to get orders we need, plane n simple.

Tr
Review №50

Seemed like any typical 10 spam calls I get weekly for some type of ad program. Happy to report this was NOT one of those. No money up front. No pressure, and 4 mths later I have continued to see positive results for my real estate business & have an understanding of what not only these ads are doing, but constant tips on how I can (and have) do a lot that others charge for. Thanks to the entire Brandefined company.

Sc
Review №51

Brandefined allowed me to take my time with them. I will give the highest marks for the respect they’ve given the entire SC real estate team. Keep it up guys and gals.

Ke
Review №52

Nothing but a positive recommendation from our real estate team. Used a local group here in Charlotte just before Brandefined. In fact, many years ago we used Brandefined. The results and overall service provided now are incomparable to anyone, even this company from years ago. We run the ads with them on all the different social media sites, plus our Google account. Very low fee at Brandefined. The website work, logo work, design and now more complex strategy with animated ads and lead capture. Appreciate that I get and understand exactly what I pay for and probably more. Thanks gang!

Ma
Review №53

I’m glad I hung on with you folks from pretty much the beginning. Like your staff know I went with a different marketing group for near a year. What the designers and tech people have done now with my website and video ads isn’t something wev imagined for our fishing charter back in 2012. Happy with Chris, Bill and all. Best team you’ve ever had.

Mi
Review №54

Very respectful bunch here. Yeah I didn’t like the results but get it now. The remarketing after the 1st FB ads has been the key. Pat showed how tracking my website visitors made the difference it has.

Mi
Review №55

Fantastic in every facet. I have been happy with the overall experience. I have to give credit to Dillon for giving me some extra guidance along with the support staff in helping me with my recent promo and content I was having issues with

Aa
Review №56

Actually thought I saw the same ads running for a competitor. Kudos to the owner of the company taking the time to call and explain everything. Gave me a big discount on my website and ran ads at no charge for 2 months. That’s how these marketing agencies should operate.

Co
Review №57

Marketing companies call me all the time. Brandefined has been the only one on two different occasions that did not over promise. Happy florist in Atlanta

Do
Review №58

Did my site for half the price I was quot ed. Honestly didn’t like my first call but ads came out incredible and mike showed me how the ads could look like the website. They still make changes for me and did some stuff free.

Bl
Review №59

Took awhile to decide on which ad worked better. Much happier since switching out a couple times. They take their time until you get it right or they do.

Ev
Review №60

Not only help my listings with the lead capture but 2 side businesses have worked with same accounts manager for years now. Sometimes I stop and restart the service is a much much better than trying to keep up with all the diff changes on social media. Easy easy easy to work with answer every question.

Ad
Review №61

I have 3 different companies and am sold out and all in with Brandefined and their team. If you’re sick of scammers, look no further. Ask for Jordin.

An
Review №62

Chris has given me an education. I don’t know if it helps or hurts to say for you guys. I only spend 150 a month, the return is good, but the value is in how much I’ve been able to do on my own for free with Chris tips.

Wy
Review №63

BUYER BEWARE. Called me out of the blue to promote their product and service. They were very nice and seemed very knowledgeable. I bought it hook, line and sinker. Paid almost $500 for a promotion and got zero results. When I approached my rep he was not very responsive. One of their products is review generation. After coming to this site to give a review I see they only have 5 reviews. Ahhhhhh......ironic. I should have done better due diligence. Now I am forced to go through the hoopla in seeking protection from the provisions allowed by the Consumer Protection Act.

Su
Review №64

As the principal broker for my team here in South Florida, I know a thing or two about these ‘marketing’ companies. I’d be the 1st to give a negative response here. Many hit & run companies. If they ask for $ I hang up. These people do it different. You know what you’re getting. We do much on our own, but for facebook animated ads & google management, ya can’t go wrong with em.

Aa
Review №65

First met the owner at a demo type meeting in Atlanta. Many of my colleagues had worked with them so I was sort of referred you’d say. The photo work was and is beautiful.

Ke
Review №66

Southern Florida real estate team here with 8 agents. For the price of a lunch, our lead page or capture ...not sure term, has paid off big twice. I know for a fact we are exclusive as they say because the other team in the office is on a waiting list. I’ll probably keep it just to make sure “I’m the only team.” I can finally trust one of these marketing companies. That IS Brandefined.

La
Review №67

I’ve worked with Brandefined for a couple years now. They built me a custom website and have been running my Google advertisements. Recently they notified me of a change in ad trends and designed some very eye catching animated ads. I’ve had a couple different brand managers during my time with them and they always keep me up to date with the latest trends and continue to deliver.

Ka
Review №68

We have been working with Brandefined for around five years. We really appreciate all the different types of projects they have helped us with. Lately we have been focused on SEO, and they have improved our search results immensely! They are always willing to work with us on the scope of any project, to make it do-able within our budget while still seeing results. They make it really easy to do Facebook advertising, and their ad designers are inexpensive but put together some good designs. They are also good at letting you know the new trends in social media advertising and offering new features for reasonable prices. We are skeptical about the benefit of social media for our business, so we havent taken advantage of some of the fancier options, but have been happy with the basic product over the years. We have also done a few one-off projects, where their designers put together postcards, posters, and/or signs for us, in order to reflect a consistent brand message. They always do a great job with these projects, and are open to back-and-forth feedback to get it just right. Overall, we feel that the service is friendly, the prices are reasonable, and the results have been great. Highly recommend Chris and Dillon - they have both been great to work with, very responsive, checking in just the right amount, and excellent with follow-through.

Fr
Review №69

I advertised with these guys for 3 mths. Did better than expected. Shut down ads for season. Website looks great. Thanks Bill for the attention to it.

Ma
Review №70

Jordan gets an A+ from me. I can track results from the FB remarketing he’s put together with the team. We’re a 5 man band carpet cleaning company that works with a very small budget & it’s nice to see that budget put to good use.

Ri
Review №71

Helped me with access to video ads. Their work is much less money than 4 other quotes. I’ve used many companies. Only Brandefined gets it done professionally at the right price.

Kr
Review №72

If you are looking for Facebook advertising I would recommend giving the team a chance. They offer much more than an advertisement. Now we have a way to get people back to our RV accessories with the remarketing.

St
Review №73

Kellie and Chris were extremely helpful dealing with an account issue. Thank you for taking the time to work with me. I greatly appreciate it.

Kr
Review №74

Love my ads. I’m a small tour company on a budget. Jordan knows what we need, I’ve only expanded since working with them a year ago.

Gl
Review №75

Brandefined has had a steady impact on all of our marketing efforts over the last year. Always a good interaction with the entire team.

Ma
Review №76

All I do are Facebook ads. I know that we can do a lot more with your company in the future, but don’t mind our skepticism. As a realtor we’ve been through many of these types of programs. At the minimum you’ve kept your word.

Ru
Review №77

What began as one thing that seemed ok, has turned into help with everything and answers to all. Thanks to Chris and entire team. My website and capture pages look better than I thought.

Wi
Review №78

Honestly, I would NEVER do business with them again!! My experience was horrible. The quality of the ad was poor and generic, and I ended up having to work with the manager directly. It ended up being mediocre about 3-4 drafts in, but far from impressive or catchy. They guarantee a check in call 3 weeks in, which I never received. The manger Jordan Polly said he would call after two weeks, but that didnt happen either. I told them I would commit to one month, then decide from there. Next thing I knew, I was charged for an additional month and they refused to reimburse me, stating that I had to cancel 3 days prior. What terrible customer service! I only received 3 page likes based off of their ad in the entire month! I can easily get more than that on my own, and certainly more if I am boosting ads. They claim to be transparent, but you dont have access to the back end information the way they do, and nothing is explained properly the way they promise it will be. They literally robbed me of $100 without my authorization and werent accommodating in any way, shape, or form. Im am disgusted at the way they run their business, as I would never treat anyone with such disrespect. This is the worst experience Ive ever had with a company of this nature. Save your money and invest elsewhere. Brandefined is the worst!

Li
Review №79

I’ll give 5 stars overall. Things took awhile, but Brandefined was very careful to listen and make all the changes I wanted. So, if I was slow to respond it’s because I’m used to being burned. This company is different. As a B&B with slow times, they understand to not push.

Ja
Review №80

Incredible work...rebuilt our B&B website from the ground up. Beautiful, custom, and on time for 1/2 the price.

Ga
Review №81

What sweethearts y’all are. I hope many continue to see what I have, a company that works together to get it all right the first time.

Da
Review №82

There is not one thing I can say bad. Much to say that’s good. I was wrong at first but see carpet cleaning inquiries since the lead page. Talk to Jordan.

Jo
Review №83

Great work. Had a new logo made before I started ad. Didn’t know they designed logos. Ended up scrapping my old one after Mike made a bunch to choose from.

Ti
Review №84

Great company! Very pleased with the results from promotions. Brandefined makes a point to stay in touch with their customers. I would highly recommend them to other businesses.

Ry
Review №85

Nothing is free but I’m thankful for advice, help and a company that actually talks me out of paying for more than I need. Keep it up Dylan.

Sc
Review №86

Every design has been a perfect 10. I waited to review until my website logo was done, another 10. Thanks Michael and team.

Fr
Review №87

The level of professionalism was and is outstanding. I just agreed to new ads for my 3rd tattoo shop. Can compare my ads daily & have proof of roi that can’t be matched to my attempts prior. Great group to deal with n been w em better part of yr. thanks brandefined always

Br
Review №88

I see progress with the content writing package. The communication with Mia the head writer has been a real pleasure.

Fr
Review №89

Happy Fitness instructor. The lead webpage brings plenty of clients.

Sh
Review №90

100% satisfied! Month after month, I get more than promised with the remarketing advertising package for my tattoo studio.

Ro
Review №91

I have been working with Michael Hamreus at Brandefined for several months. He has designed the perfect logo for the Old Wooden Bridge Resort and Marina in Big Pine Key, FL. We have several things to promote here (Aqualodge Rentals, Land Cabin Rentals, Boat Rentals, Kayak Rentals, etc.). I had certain things that I really wanted to emphasize and Michael did an excellent job of portraying us. I look forward to working with this company in the future for the next phase of our program. Thank you!

An
Review №92

I was skeptical. They spent a lot of time to explain program before I ever paid. Just made a great website to get the leads from the FB...and now Instagram ads.

Ir
Review №93

Keep up the good work Brandefined, I’m watching you. Haha...kidding but they know I’m picky. Chris doesn’t mind my pickiness.

An
Review №94

Started working with Brandefined over 3 yrs ago. Used them for facebook advertising to begin. Easy to work with and change ads for different seasons.

Ji
Review №95

Design work is top of the line. Please use this company if you have a small (or large) budget and you will be surprised at how a professional website and landing pages do not have to cost too much

Em
Review №96

Consultation went good, Facebook ads were ok. When they made the change to video it went from good to excellent on both face book and Instagram that surprised me. Jordan, Bill and Mia thank you all.

An
Review №97

Very nice working with Dillon. Makes changes now without me asking because I trust him and the company. My 2nd time around.

Pe
Review №98

Knowledgeable staff that really sem to care about growing my business.

ju
Review №99

I dont think a one star is appropriate for this company. -4 would be better.Extremely pushy salespeople. I had endless unsolicited calls and text messages from a guy named Chris Guy trying to get me to sign up for Brandefined services. On multiple occasions, I politely told him I was with clients and I would call them back at my convenience. He completely disrespected my time and continued to call and text until I gave them my credit card. They immediately charged my card!... $5,029.00. I asked to see some real estate websites; I was told they dont share because of client privacy, that concerned me. I was finally given their portfolio and the TWO real estate websites were terrible. That was an even greater concern. Four days later I received a call from Michael Hamrues who was supposed to be their tech guy, it was basically a time-consuming gag session which pushed my alarm button. I emailed Michael the next day and said I would like a refund, Chris Guy replied and said basically, too bad, we dont do refunds. I was NEVER given any disclosures nor did I sign any contracts. Now I cant get anyone to answer the phone or return my email. They didnt provide me with ANY services and Im out over $5,000.00. As for my husbands website, we told them it was super important to get it done quickly of which they promised. He finally got a call from them a month later. NO website started, he also asked for a refund, they said they would get back to him. That was a week ago, no word. Fortunately, I have multiple attorneys in my family that love to spar so I wont have to pay for litigation but for those of you who are not so fortunate, PLEASE BEWARE!! Pushy, dishonest salespeople with nothing to stand behind their promises. ***REALTORS watch for my posts on Natl FB realtor sites

Ph
Review №100

Very fast turnaround thank you team

Information
4 Photos
100 Comments
4.7 Rating
  • Address:15245 NW Greenbrier Pkwy, Beaverton, OR 97006, United States
  • Site:https://brandefined.com/about-us/
  • Phone:+1 888-406-9774
Categories
  • Advertising agency
  • Graphic designer
  • Marketing agency
  • Website designer
Working hours
  • Monday:7am–4pm
  • Tuesday:7am–4pm
  • Wednesday:7am–4pm
  • Thursday:7am–4pm
  • Friday:7am–4pm
  • Saturday:Closed
  • Sunday:Closed
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