Old reviews should be removed. The current staff in Beacon Post Office go above and beyond to support customers. I run a small business. The staff at this location is knowledgable and efficient. Once I left a pre-labeled parcel that was meant for a different carrier. Not only they made the time to call to let us know of the issue, but one of the employee (Philippe) took the time to drop the parcel at the proper carrier at the end of his work day. I am very grateful for the support of USPS Beacon.

Honestly ive never had a bad experience here! sure lines are a little long sometimes and ive had maybe one experience with an employee who wasnt the nicest but overall its a great post office!

I have been a customer of the beacon post office for well over 20 years. Ive always gotten wonderful, wonderful service from everyone there. Do not believe the haters on here, they must not know how to treat other people. The whole staff at Beacon is always been top-notch, kind and helpful and caring

I have always had a pleasant experience dropping off packages at the Beacon Post Office. I rarely ever have an issue with packages in transit from this location. As a matter of fact, to this day, only one package was lost while using the Beacon Post Office for 9 years. Thank you for your service.

The people here are FANTISTIC. So friendly and helpful. From putting in a change of address to renting a box to help with changing the lock on my mailbox everyone in this office was knowledgeable helpful and always smiling. This is the true small town atmosphere I was looking for. Thanksto everyone in that office who helped me feel right at home.

I have always had a good experience with beacon post office everyone at the front window has always been very helpful as well as nice!

Have NEVER had a bad experience at this post office. Their customer service is exemplary!

I called the Post Office concerned that my Priority Express letter was not delivered and reason stated, No one available. Store was opened at 9am. I called the office and spoke with a Mrs. Robinson who was extremely pleasant and helpful. She expressed concern and assured me she would investigate and speak with supervisor. What a delightful surprise as most Post Office workers are surly.Thanks you Mrs. Robinson.

The staff is friendly and the service is better than other post offices I have been to.

The post office in Beacon is one of the worst facilities Ive ever been to. They are rude and your typical disgruntled post people. They dont scan packages when they pick them up, lose packages and make no apologies or offer any compensation. I have to drive to another city to do my packages because this place is so unreliable and untrustworthy.

I have a hearty inclination to give this post office 1 star. I dislike the fact that when I try to call in with an issue, the only way I find out that I wont get an answer is when the phone rings for 20 minutes. That could be set up a lot better. I ordered a package that was to be delivered today. It went out for delivery early afternoon. Upon arriving home from work, I see the parked USPS truck next to my house. The mailman is nowhere in sight. I wait in my car to see if I can talk to him, due to past nonsense with these people. Eventually, I go inside. I double back down 5 minutes later to see the USPS delivery man, a young kid, slipping around a corner next to my door. I greet him and watch him. There is nothing in my box. He scurries into his truck and pulls off. I go back inside and see a message pop up on my tracking information, 1 hour later, stating that the deliveryman attempted to deliver my package, couldnt get a response, or safe location, and left a notice. None of that is true. He not only lied after seeing me, but left no slip, leaving me to wonder where the heck my package is and how I can track it down. I despise this kind of stupidity.

The experience you have here totally depends on who helps you . 2 out of 3 times they are fabulous ! The woman who helped me recently clearly did not want to be there and had enough attitude for 2 of us ! Made sending a simple parcel a lot harder than needed to be .

Worst post office in the area. They have no ability to handle customers, there is always a line and they are consistently nasty. I rather go to the DMV. They need to learn some basic customer service skills or find a job away from the public. It is worth driving to Main Street Fishkill where they know how to help and be friendly.

Usually a little bit of a line; but have always had incredibly good customer service!

Friendly staff. They seem to be out of the normal stuff like voter registration cards, but have everything else. Dont go around lunch time.

Listen Folks, Its the Post Office.Everybody likes to complain about them BUT I am always amazed that an envelope gets delivered for the price of a stamp. Lets remember that they are a little behind the times at some things but hey, they do get it done.

THE CARRIER MISDELIVERED MY MAIL 2DAY SHE WAS OUTSIDE & I TOLD HER- SHE GOT SNOTTY & SAID SHE DELIVERED IT TO MY HOUSE, I TOLD HER SHE DELIVERED TO THE WRONG HOUSE, HAD SHE NOT GOTTEN SO SNOTTY I WOULD NOT BE ANGRY SHE RAISED HER VOICE & INSISTED SHE DELIVERED TO MY HOUSE- WELL SHE DIDNT- U EMPLOY STUPID LAZY ILLITERATE PPL IMO HOW DARE U CHARGE & HAVE RUDE, PPL MIS DIRECT PACKAGES & PAPERS!

Never had a problem with service from the older woman with long hair, but they all seem to ignore you in some way, proceed with orders before you have decided to take them. It progresses downward from there to incompetence and vindictiveness. Some of them look at you with such disdain, it makes you wonder why they are there. They must hate themselves even more than they hate the public.

Horrible service. Wait on long line while clerk shows pictures of grandchildren to a customer Constantly lost my mail & found my neighbors mail in my box..finally gave up & got a PO box in Fishkill.

The older woman who runs the counter at opening has a terrible attitude. She should not be working an outward/customer facing position. I would rather drive to another town to do complete my mailing needs than deal with this place.

Giving one star because you have to give something in order to post a review. I sometimes wonder if this PO is actually a front for a reality tv style sitcom like The Office because the characters are so stereotypically miserable - watching Gail work is especially painful. The longer the line, the slower she works, and the more snide comments she makes to the customers in line who have the audacity to express their frustration with the inefficient time trap that is the Beacon PO. Was just in there yesterday and saw her get into it with yet another customer. Years ago we got our passports done here with Gail and she processed them incorrectly, so in a last minute before the trip panic we had to take a day off work and go to the emergency passport center because they never came back to us. While there they told us they had been receiving a lot of incorrectly processed passports from the Beacon PO - it was an epidemic of sorts. Go to the Fishkill PO instead - so much faster and a regularly pleasant experience.

Went to mail a box,but they didn,t have any paper for me to wrap it in.I asked for a bigger box and thought the woman was getting it for me.I waited and she totally ignored me and waited on some one else like she didm,t care.I asked for a bigger box and thought she was getting it,she totally ignoredme and waited on someone else.I went to fishkill post office and the gentlemen was polite and very helpful.Thats where i will do my business.

Deplorable customer service and lousy mail delivery.

Ive never had an easy transaction at this post office.