We needed our carpet stretched and I called the Beachwood office, Jill answered and gave me 3 names. I called Ray Taz as my first choice and he was amazing. He showed up 2 days later, super nice, clean and friendly. He did a fantastic job and was quick. I would definitely recommend!!

Jill Fuller is wonderful to work with - very professional, organized and works closely with clients to make sure their needs are met. She provides excellent support and goes above and beyond on the job which is hard to find these days.

If you want to buy name brand kitchen & bath materials - carpet, flooring, tile, cabinets, granite or quartz counters - AT WHOLESALE PRICES and save a bunch, ProSource is the place. Members-only private showroom, helpful salespeople like Dave and Rick, and real savings. We highly recommend!

Great looking showroom! Many choices to look thru and the entire staff was very knowledgeable and friendly. Not many places like this one around. Im glad I was told about this place and I plan to tell everyone about it.

Im currently in a problem situation with Beachwood PROSOURCE and the management.The wrong floor was ordered and delivered and they are not standing up and are trying to stick me with the product.No one in their so called management is returning emails or calls.My next move is get my money back or lawyer!

Jill has been exceptional. I’m planning on remodeling 2 bathrooms and she has worked tirelessly with me to choose everything! Could never have done this without her expertise. And she is very approachable. I highly recommend Jill at Prosource in Beachwood.

Im a longtime design pro. You will receive royal treatment from the legendary Bill Walters if you have an appointment. This is not a retail consumer showroom. This is a trade-only showroom and you will need a referral from a contractor, architect or Interior designer. You will be purchasing at wholesale prices and receive fabulous knowledge, service and the best product options anywhere!!

Vinny the general manager there is very knowledgeable , super nice and a fun guy to do business with! would highly recommend

Great place with great people. We worked with Jill and she was very friendly, helpful and willing to work with us so we are satisfied.

Read the reviews and do NOT use this place. Unfortunately, my wife and I missed these reviews and used ProSource for a bathroom remodel. Bad move. They are simple terrible. 1) forgot or just didnt order the items after we put down the deposit. 2) Told us it would arrive in four weeks, it took eight weeks. 3) Wrong color special order hardware arrived because ProSource filled out the paperwork wrong. 4) We purchased during a $500 rebate promo week and we didnt receive the pro-mo. I had to ask and ask and ask and then finally threaten legal action until we received the advertised rebate. Many many more problems. I dont understand how they stay in business.

Jill took her time to make sure the best product and design were chosen. Excellent selections in flooring.

Last year, we purchased a home that was tied up in an estate for 5 years. During the first year, it flooded due to a frozen pipe & left for approx 6 weeks flooding. Needless to say, it was 90% gutted (walls, floors, bathrooms, kitchen, basement, bedrooms, fireplace removed, etc). I was introduced to Denise Adomaites at ProSource Beachwood to help guide me for the entire house remodel. Thank goodness for Denise because I have zero design abilities! Very pleased with every item purchased for this 2740 sq ft home + entire basement remodel. Absolutely love the tile, flooring, fireplace stone, area rug options, etc. that Denise helped me select. In the basement, we installed CoreTec Plus flooring (thanks for suggesting Denise & Bill). Initially, we werent sure if we wanted to select a floor like this, thinking it may be colder vs carpet. Also, how would it hold up if flooded & we werent home. Denise & Bill explained the design benefits of CoreTec Plus. It can sit in water for days without getting ruined & would be warm vs cold on the basement floor. We are pleasantly surprised the basement CoreTec Plus floor is warm, even when we had below zero temps last winter. ProSource Beachwood staff has been very friendly & helpful. Their showroom selection is amazing. Denise - thank you very much for all of your help making our gutted home a beautiful home!

Wonderful resource for anyone who is renovating their home.

NOT PROFESSIONAL!! I wished I read previous reviews before doing business with them.I received information regarding ProSource from a vendor for Carrera marble tile that sells to them. I went into the showroom met with Lynn. I picked out the tile and ordered it. She assured me I could get the tile in 7-10 days because it was coming from the warehouse located in Michigan. I explained to her my timeline twice. The last one being after I paid and was walking out of the door. She assured me I would get it in 7-10 days. My tile installer came to start preparing my floor, the next day he went to ProSource to pick up tile. They took him back to the area to load, only to discover the tile would not be in for 5-6weeks. It just left Italy and its due in the United States in 5-6 weeks. He called me and told me what was going on. I immediately called Lynn, I left a message. She didnt return my call that day. I went to Prospurce the next day to see what was going on. Lynn said the tile wont be in for 5-6 weeks. I asked what happened to the 7-10 days she told me. She told me she didnt remember telling me that time. I explained you told me, you called to verify where the tile was and how long it would take. She start flipping papers on her desk (like she was looking for a note of our conversation) after 5 minutes of flipping through papers. She said she didnt know what happened. I asked her why didnt she call me. She didnt reply. I asked her to check on what is going on. She said she would call me back in a few hours. She didnt return my call that day. The next day I called, she told me the order was wrong, and she would take care of getting the tile. The tile is in Michigan, and the tile could be picked up the next day. After 3 days my tile installer went to pick it up. When he arrived she asked if someone called him to say the tile was in. He said yes she checked and said its not in. He called his boss, explained the problem pro source is giving him. His boss called Pro Source and discovered the tile was still in Michigan at the warehouse. 2 days later, my tile installer was able to get the tile. I WILL NOT due business with ProSource again. They do not care about customer service or having a positive imagine.

We originally asked for a specific type of tile and backsplash which we were told was in stock. Then when we placed the order, all of a sudden what we originally wanted was out of stock. Ok, no problem, were flexible. So we choose a new tile color and backsplash. Our contractor had his own measurements for what we needed but Dwayne gave his own approximations for what we needed. When the supplies arrived, we had more than enough 18 tile to do our kitchen (we still had 12 tiles to include in the pattern). I figure we can just return the extra boxes that werent open at all (3 boxes), but come to find that they dont take anything back. Ok, that is frustrating to hear but maybe we can use it for another project. Finally, we go to install the backsplash... come to find that the backsplash is the wrong size and needs to have a glass cutting blade (which was never explained to us). Overall, this was not a positive experience and they seem to struggle with being professional. I will never go here again and I will refer all of my family and friends to other places of business.

Good place for enginered flooring

Great selection of flooring.

Worst customer service!