James was my service advisor and he got my truck serviced for me timely...he communicated with me so I was aware of the status...treated me with respect and a caring attitude...excellent experience...Community Honda in Baytown TX is remarkable...had an excellent experience when I purchased my truck with my Sales Representative, Gregory Hunter as well...definitely will go back for service and when I want a new Honda...

Service was good, people were nice, Price was a little steep...

Taking 6 hours to do 4 hours of work is ridiculous. Especially with multiple techs walking around aimlessly. I gave this place another shot after they forgot to fill the fluids in my crv last time and its still a waste. The vending machine in their brand new building doesnt even work.

Community Honda is Great and James Chesser our Service Advisor got Us in and out in no time at all ! 😎

Gabriel and another lady (don’t remember her name) helped me with my oil change Saturday. They were both really nice and helpful; kept me informed via text message and answered all of my questions within a timely manner. Checkout was a breeze. I would highly recommend their express oil change service.

Excellent place for all your needed services. Excellent customer relationship.

Thank you. Great service. Love the new ride.

Everyone is polite and they did get the parts and provided service in the time frame they said they would. Also their shuttle service is great!!

Was taken care of immediately. Good service

Nice staff took less than 30 minutes to check and replace the battery.

I had an appointment yesterday in regards to a vehicle I seen online for sale & after I received email, text & call about coming I decided to take the 45 minute drive. Once I get to the dealership the salesman wanted to know why that vehicle & not this so I instantly knew something wasnt right. To my surprise I drove there for NOTHING the car was in service & couldnt be test drove or anything. Instead the manager suggested I buy the car & once it come out of service they would bring it to me so I could test drive lol lol lol fyi thats not how you earn a person trust in the car buying business by lying

Great have been getting my car serviced here little over four years very happy with it. I normally have my service done with James Cheaters he does a great job.

Customer service is very friendly, but they lack timeliness and their work is questionable. They kept my truck longer than they said and, other than changing my tires, it didnt seem like they actually fixed my truck.

Awesome as always love the service and hospitality

Not good at returning calls as promised.

I was not in Jondas service, I was in the agency buying a vehicle, but the salespeople are very tricky when they make a sale for you, they put a lot of insurances on you that they dont even explain to you and when you find out youve already signed and they say that they no longer get you They can be removed very cheats, the truth is I prefer to buy in Dealer guys where they give a total price not that they add a lot of things very cheating