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CubeSmart Self Storage
186 E 22nd St, Bayonne, NJ 07002, United States
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Qu
Review №1

The staff here is amazing!! Super friendly! Always a great conversation with Vanessa and Liz. Im always forgetful and every time I go there, I forget my keys. Thanks to Ruben for always taking a break from his lunch and breaking the lock for me. Ruben and Earl always help me carry my things upstairs. Amazing service every time!

Je
Review №2

I moved my belongings a couple of months ago under last minute circumstances. I signed up online and went in person to complete the process and ask a few questions. Although I could have completed the process online and been told just that while being scooted out the door, Elizabeth took the time to stop all that she was doing and assist me. She went over the rates, insurance policies, my booking information and answered all of my questions. When my booking was complete, Elizabeth even took me to the entrance and elevators to personally make sure I knew how the systems work. During this time, she had every loading spot filled with moving trucks, had multiple people in the office, and was helping a newer employee (who was also very polite and hard at work). Elizabeth did not rush me and even made me feel as if had established a rapport with her, which made me confident in having chose the right facility. I was very impressed with how she ran the establishment and knew I needed to eventually get around to writing a well deserved shout out. Elizabeth makes this place what it is, you go girl!

An
Review №3

Great customer service, staff is very personable and friendly! Shout out to Vanessa, Reuben, Earl and Liz for the help! Keep up the great work.

Ni
Review №4

Very convenient and clean. No hassle. No unnecessary calls or msgs. Easy to set up and use.

Su
Review №5

Excellent service from Vanessa, Liz, Ruben and Earl. Once I walked in Vanessa/Liz helped me picked out a cube unit that was perfect for my belongings. Very friendly people to work with. Im glad I decided to choose this location.

Je
Review №6

I rented a storage unit in literally 10 minutes. I did all the necessary paperwork online. I arrived to the place with Elizabeth to assist me with all my questions. I couldn’t be an happier. Thank you

Ta
Review №7

I am currently a user of Cubesmart and it was all thanks to Elizabeth! I first came to inquire but Liz made sure I had ALL the information I needed and then some and didnt hesitate to show me each unit in question; which ended with me leaving a customer the same day.If you need a unit or have any storage needs I highly suggest you ask for Elizabeth. She honestly made my first storage experience one to remember with her out of this world customer service. Liz helped me pick out a unit based on my needs while being very patient and friendly with me making me pretty comfortable. If you are unsure or have any questions dont think twice just ask. Liz is HANDS DOWN AMAZING!

Ma
Review №8

The manager Elizabeth was super helpful making the process of getting into a unit very smooth. Facility is super clean and plenty of carts always available, much better than other storage facilities I used in the past. Highly recommend this location.

Sa
Review №9

Vanesa was a great help, we transferred from a smaller unit to a bigger unit and she made the process smooth. The place is very clean and the staff was friendly!!

Ka
Review №10

I would like to say how wonderful I was greeted once entering CubeSmart. The place is really clean and the customer care I received from Elizabeth Gomez was OUTSTANDING! Its not often you go into a business and be greeted with kindness. The storage space was just what I needed too. Thank you Elizabeth and keep up the good work!

Mi
Review №11

I was at the cube smart in Bayonne and I must say the place is beautiful and clean buttttt what makes it even better is the excellent customer service from Elizabeth. She was very pleasant informative and just overall an amazing person. She was patient and explained details clearly. Overall great experience Thank you Elizabeth 🎉 you are great at what you do.

CL
Review №12

Elizabeth is the best customer service, I love CubeSmart Self Storage and I recommend it to anyone living in Bayonne/Jersey City/Staten Island. A+

Sa
Review №13

I am very pleased with the service they were nothing but nice and very helpful with every concern I had.Thank you so much

Ja
Review №14

We are currently using CubeSmart and all i can say if that our experience has been nothing but great!From looking at the different options, to changing the units and getting the paper work it was a smooth transition.If you happen to need a unit or have any questions I would say ask for Camilla because she is hands down amazing!

Sc
Review №15

Good customer service and everything in my storage brand new lock

Th
Review №16

Clean. Friendly staff. Great music at the facility 24/7 and not a speck of dust on my furniture after a year of storagem great work.

Al
Review №17

Very satisfied with the service and the place is super clean. Camila(manager) and also Liz were really extra kind with us. I totally recommend!!! Really easy to reserve and good prices!!! 👍

La
Review №18

The manager went above and beyond to see that I got the right size storage unit after a bit of a discrepancy I had with the size. He was also very kind and patient!

Pr
Review №19

Elizabeth and Vanessa are both very very helpful... and I am so grateful that cube smart is located here with these 2 ladies who has empathy towards the customers and pride in the the type of work they do. They keep the place squeaky clean and smelling good. I just came out of my home from a fire. I am homeless and they has managed to calm me down to get through this! I am very very thankful!

Ma
Review №20

CubeSmart itself as a company is a wonder to work with. However, this store has some really rude employees. CubeSmart should aim to hire more customer oriented employees.

Le
Review №21

Liz and Camilla were excellent. Especially Liz who helped me a few days before I actually went in to reserve my cube. She answered all my question thoroughly. She was very much willing to show me all of the different choices I was interested in! I got a cube, realized I need a smaller one, and she switched me right away with no problem and a smile! She even brought me the iPad To sign the agreement while I was putting my stuff in the new cube to make easier for me and update everything. Great experience!

up
Review №22

LOVE THIS PLACE, VERY FRIENDLY!

Bl
Review №23

Moving into CubeSmart could not have gone better. The entire team was helpful but especially the manager Liz. When the unit I selected wasnt what I really needed, she went above and beyond to find me the right one. I also used the rental van and it worked out great as well. So happy I choose this storage facility.

Ma
Review №24

Excellent and pleasant staff! Extremely helpful!

Ha
Review №25

I just wanna tank you Elizabeth for her help today .she makes is easier for me to check in and find the unit space I want to.

He
Review №26

CubeSmart Storage made the transition easy and the web portal helped.

Mi
Review №27

All friendly people very helpful

Ta
Review №28

Its my first time with CubeSmart storage in Bayonne NJ and its very nice and clean 👌 Camilla youre the best thank you for being so patient with me staffs are so awesome and welcoming definitely will recommend This storage

Jo
Review №29

Incredibly nice people. Really clean cubes, easy access. Great experience all around.

Br
Review №30

Won a storage locker at this facility. Cubesmart employees never fail to deliver. Super courteous and professional. Clean facility, lots of indoor units, but between the elevator and lots of carts available, loading was a breeze.

fa
Review №31

My last day I dealt with Liz and she assisted with explaining how to vacate. It was a wonderful experience! she was knowledgeable and compassionate! A great experience and employee all around and maid my bittersweet move even better! Thanks Liz!

St
Review №32

Great experience 👍🏽

Je
Review №33

This is the first time I purchased a unit from CubeSmart. Camilla is very kind, and professional. She showed me the facility, explain and answer everything I needed to rent a space. I would highly recommend this place.

Ha
Review №34

Liz and Vanessa were very helpful and great to work with. Great facility.

Em
Review №35

We had the BEST experience with Liz Gomez yesterday. She was so kind and had our best interest at heart. She completely went to bat for us with the movers. She had great customer service and was so patient when we had to switch units. You’ll be in good hands with Liz!

Ro
Review №36

I had to keep changing moving date because of the weather and they understoodU did not have to pay for a full month!Vanessa and Camilla were so nice and understanding!

Ex
Review №37

This storage facility is new, clean and in an excellent location but what supersedes all this is their Customer Satisfaction! I had a personal, unusual issue and the General Manager, Vanessa Williams was empathetic and extremely helpful with switching my unit. Ive been in the Customer Service field over 20 years and I know the clear difference between Customer Service and Customer Satisfaction. Thank You Vanessa!

So
Review №38

I want say these folks at Cubesmart are awesome and so helpful. Hurray for the ladies Elizabeth Gomez and Camilla Larsen, big shoutout to them both. 👍👋

Fa
Review №39

Every time Ive come here, Ive received such great customer service. Elizabeth Gomez and others there too have been so helpful in answering all of my questions and offering moving advice. Signing up was quick and easy. Their prices are affordable AND this location is ALWAYS clean!!!!Thank you guys!

An
Review №40

Elizabeth at the front desk was very helpful!

An
Review №41

The customer service was excellent

Ir
Review №42

The facility is modern and always clean. Very easy to use it.Staff is very professional and polite.Elizabeth Gomez is friendly, patient and makes you feel welcome and comfortable.Thank you so much for the great experience!!!

Li
Review №43

Well cleanElizabeth Gomez she is awesome very professional and helpful, I will recommend this storage at all time! It’s nice to see places still have customers service it makes such a difference!

Da
Review №44

The manager, Ms. Gonzalez, was professional and patient throughout the registration process even when I came in towards the closing hour. She gave me a tour and familiarized me with the facility. Excellent customer service!

St
Review №45

Awesome customer service. Seriously, Disneyworld-level customer service. The facilities are immaculate, well cared for and relatively new. Prices are reasonable, hours are convenient. If you need a storage space, CubeSmart is a home run.

Jo
Review №46

Managers Elizabeth and Camilla are amazing as always and managed to make my stressful move so much better!

Ly
Review №47

The young woman who walked me through the process was very informative & pleasant. Pretty sure her name was Monica. Very happy with the price & the space I have. I also like that its on a month to month basis.Edit....after 6 months they raised the price $10. Not worth it.

Al
Review №48

The staff at the Bayonne location were so helpful, both when I was putting my things in storage and when I removed them.

ka
Review №49

The storage facility is immaculately clean. The staff is very helpful. Elizabeth Gomez delivers stellar customer service and is always my go to girl! She makes doing business with cube smart easy! I highly recommend this place. I give them five stars all the way. Thank you Liz for everything!!!!!! 😀

Wi
Review №50

The lobby of this CubeSmart storage facility gives you the impression you are in a 5 star hotel, I was really impressed. The Management staff (Solange & Monica) are extremely friendly, polite, and professional. Monica gave me a tour of the facility, showing me the various sizes I had to choose from. The best storage Ive ever seen. Overall the place feels very secure, the units are neat and make the impression of solidly guarded. The felicity has cameras and bright lighting, also carts to assist you with your belongings. Id not hesitate a second to return here if ever needed storage again. Thank you for all of your help from the Santiago family.

Ab
Review №51

Elizabeth Gomez was incredible she really cares about her customers. She was so caring about my situation. I am so pleased with CubeSmart service. I would recommend CubeSmart to anyone who needs storage. I recommend you go and see Elizabeth she is one of a kind. The Best Customer Service I have ever received. Thank you so much. I will be a customer for life.

Ch
Review №52

Very clean and well maintained storage unit. The staff is very helpful and friendly. See Store Manger Elizabeth or General Manger Vanessa for any questions or concerns you have!

ev
Review №53

Excellent Customer Service and experience. The Staff was very helpful, polite and amazing. They were very helpful throughout the whole process. They answered and assisted me with all my inquiries. The facility is very clean and the elevators were spotless. Their signage is very distinct and precise so you cant get lost and if you do their are intercoms setup throughout the corridors that connect you with the office where a very polite and helpful employee is ready to assist you.

Ja
Review №54

You know when you look up the reviews for a service that is renowned for not being the best, thats what I did with CubeSmart in Bayonne when I was looking for a self storage facility. I was surprised to see it got good reviews and I was skeptical, but I was wrong to be. I filled out a form online to reserve a place and was given a call by Monica who quickly ran through all the information I needed to know in advance and then arranged for me to come in and have a tour of the space at which point she showed me different units available for my needs. The facility in Bayonne is new, clean, modern and Im so glad I chose this one and that I had someone like Monica to show me around and help me look for the space I needed.

Mr
Review №55

Monica, Solange and Liz have been super and enormously helpful during what would have been a stressful move. CubeSmart is great in that its clean, very tech savvy with cameras on all floors which gives it a feeling of security, especially for women who want to come alone. It also offers a van on a first come first serve basis for $10 which is very helpful when youre moving things to storage. No ridiculous contracts that hold you to anything. Everything is month to month which makes that helpful if you ever decide you do not need storage anymore. Definitely give them a try in Bayonne, NJ.

Je
Review №56

They have SUCH amazing deals going on right now especially if you reserve online ! I have a HUGE space for like $70 a month. The facility is very clean and easy to navigate through. The staff are very nice and the facility is open until 9 which is great. Overall great storage space! Worth the money. Would recommend.

Ra
Review №57

Clean, indoors, comfortably priced.

Qu
Review №58

The staff was always friendly and helpful.

Ja
Review №59

I am beyond pleased with my experience with cube smart and their staff. Especially the manager, Elizabeth, she was so helpful and answered all of my questions. Helped me choose which space would be the perfect fit for my current situation and was extremely patient when I was indecisive. If you want to take this very tedious task and make it as simple as it can be and be helped by an amazing staff, I recommended visiting cube smart in Bayonne.

Ri
Review №60

The facility is new and has a clean modern look. The staff there ROCKS!! Elizabeth and Monica Thank you so much for all your help and answering all of my questions and it was nice chatting with you both.

mi
Review №61

This is my second time utilizing cube smart and this location is by far the best. I was greeted with a smile when I arrived and Monica was more than helpful. She is very knowledgeable and takes pride in her work. I would definitely recommend going here and asking for Monica.

Fr
Review №62

The ladies in the office were great and they made getting a cube very easy. The facility in Bayonne is so spotless and extremely well kept.

Re
Review №63

I was very impressed with everything about this business, from the professional, polite and helpful staff to the condition of the building. The storage space is perfect for me to store all my artwork which was piling up in my studio. Now I have more space to work.The ability to use their van to move all my paintings in one trip made it easy. It is so worth the money, my space is about $90. per month to have a very nice size storage which I can walk into and retrieve things.I recommend this business highly.

St
Review №64

Ive got to Wow!!! The service at their Bayonne location is phenomenal. I was greeted with welcomes and smiles. They really made me feel like I was important and they were happy to help and to have my business. Never quite had and experience like this definitely a must goto for all you storage need. Great Work you guys. Thank you!!!

Br
Review №65

Lady named Vanessa helped me out. Really nice. I got the cheapest rental they have. Easy parking and air conditioned.

Ca
Review №66

First time needing Storage and I was so impressed with the manger Elizabeth Gomez she was amazing.She knew exactly what Size I needed. I will recommend storage here at this Bayonne location. Great hours and Clean building. Thank you again Liz for your Great service.

Jo
Review №67

Great service, clean unit.

Jo
Review №68

Very poor. They change fees when they like without notice and send no access notices when I was 6 days late on payment during a national pandemic. Horrible.

De
Review №69

Excellent experience. Was able to view the facility by appointment with Monica. Signed-up and ready to move within 15 minutes. Facility is very clean and well maintained.

Na
Review №70

Elizabeth Gomez, the best one!!! Is a perfect place to have your stuff. Very clean!!!

Li
Review №71

Great customer service. Always easy access to our unit.

Ri
Review №72

All the workers were extremely helpful especially Liz. I explained my moving situation and she showed me multiple units to make sure it was a perfect size for all of my stuff. You can go other places and maybe find cheaper deals but if you want less stress, clean environment, helpful workers, and a moving truck to transport your stuff. This is the place you want to store you stuff!

Ge
Review №73

Vanessa Willians deliveres excellent customer service, was extremely firendly, and incrdeibly knowledgeable of all aspects.

Pe
Review №74

Friendly environment, fast transaction, reasonable prices. Easy access. Well maintained.

Co
Review №75

The fun & friendly staff, coupled with an atmosphere that gives a sense of warmth and security throughout the entire building has made this the best storage experience Ive had by far. The amount of surrounding businesses also make this a very convenient location for me and other frequent visitors. The wide range of unit choices & discounts makes CubeSmart the only storage choice I need. Highly recommended! Ask for Monica!

Mi
Review №76

Met Monica Wednesday she assisted me in opening my storage unit. She and another staff member a gentleman was great to work with friendly and very patient. The surroundings were immaculate and nice. I would recommend anyone to use storage there.

St
Review №77

A+ fast and quick service. Vanessa was very helpful and answered any questions I had. Highly recommend!

Na
Review №78

We are a family of four and we need space since our apartment has no room for storage. I use this storage for my hobbie equipment and clothes.I put winter clothes away in the summer and vice versa for other seasons. I have a couple bins and large items and was scared a small unit would not accommodate my belongings.Monica was the associate that helped me with getting my unit. She was very attentive and took her time showing me the different unit sizes. This was my first storage unit I ever rented and Monica explained their price points, payment options, and insurance policy to me. She patiently answered all my questions and she even helped me sign up for auto pay so that I wouldnt miss a payment because I explained I had a busy schedule.Monica showed me how to access the facility since you need a code to enter twice; once to enter and the second time at the elevator. I like the extra security. The employees are nice and the facility is kept clean.Note if your renting a small unit its best if you pick the top unit if your worried about the space. The reason being is because the units placed on the top have this mesh wire that allows you extra space when stuffing things in. The lower units have some sort of aluminum tops can intrude on your space and can be less helpful when maneuvering your items in a tight space.

Al
Review №79

👍👍very good clean the work with respect

Jo
Review №80

Although it was a covid19 interaction the staff were helpful, and enjoyable to interact with. The space was clean and they had music

Ke
Review №81

Yesterday I emailed the Bayonne facility about ending the Storage rental. It was a painless experience. I would recommend this Facility to anyone in need of storage. Great Customer Service.

Su
Review №82

Elizabeth Gomez really took her time showing me different storages to make sure i got what i wanted. She was patient, funny, friendly, and really didnt make it feel like it was a transaction of business but of friendship. I highly recommend this cube smart, not only for its prices, but for the friendliness of the staff. Thank you so much Elizabeth, you really made my day a lot easier.

Sc
Review №83

I have been with Cubesmart for about 7 months. I could not be happier. Very professional staff overall. Monika opened my account. She was very knowledgeable and courteous. I will continue to use Cubesmart and highly recommend the Bayonne office. GREAT SERVICE

Ja
Review №84

Liz Gomez was just great, amazing customer service since we walked in. Friendly and helpful from start to finish. Really made the process smooth and easy.

Sh
Review №85

When I first notice cube storage was being build in my current city next to my home I was curious. My current storage unit of 12 yrs (storage post) would be hard to part... Simply because of their customer service and the loyalty that has been build through the years. I called for a inquiry which was average but my follow-up call from a manager named Joshua landed an impressive first impression. I was intrigued by his patience, knowlege, mannerism and his ability to take the time find out my story. After three trips at follow-up calls from Joshua. I decided to make Cube Storage my new home. I’ve been in management for 2 decades and can tell you that quality service he displayed is rare these days. You should be proud he’s on your team!!!!

Ce
Review №86

Clean and reasonable prices

Th
Review №87

This facility is welcoming, clean and organized. Solange and Monica are great! Very helpful and professional. I would recommend this place to anyone in the area.

Mi
Review №88

Monica and Solange were absolutely professional,polite, and down to earth!I will recommend this service to friends.

Ru
Review №89

Great support from Liz G; excellent customer service!

An
Review №90

Thanks Monica G. for all your help the other day. You really know your stuff and got us out of there quicker than I expected. Thats a big plus for me and especially my wife lol. #bayonne

Ja
Review №91

Very clean facilities. All the employees carry themselves very professionally. Will definitely recommend to others.

Je
Review №92

Over all everything when well explaining the size and price, but needs improvement when it comes to the CONTRACT AGREEMENT. Pros & Cons

La
Review №93

This was my first time dealing with cube smart, and I was pleasantly surprised how professional, friendly and very knowledgeable Elizabeth Gomez was, would highly recommend cube smart to anyone who’s looking for a storage unit.

Zu
Review №94

Good. I just wish they had more hand trucks lying around.

Jo
Review №95

This place is the best, good prices and excellent customer service!

Ta
Review №96

Elizabeth Gomez was great & takes her job very serious my experience was great & well wealth it at the Bayonne location the staff was amazing there I do appreciate their great customer service 👍

St
Review №97

I dealt with the manager Elizabeth Gomez who strived to accomodate all of my needs.All of my questions were clearly answered making it easier to decide which storage unit would be best for meThe facility is clean and its very easy to access your storage unit.I would highly recommend Cubesmart to anyone looking for storage at reasonable prices

Vi
Review №98

I have to say that i am very pleased with the bayonne store not only bc the convenience of location but the people who work there. The young lady who help me, Monica, was extremely empathetic to my unique situation and really came through on a great unit for my dad and I. She really listened to our needs and made me in particular feel like she genuinely cared about our situation and trust me when i say, that i really needed that at that particular moment. She took her time with us not only to explain in detail but also with showing us various units until we were set on one. Now you can beat service like that. I dont know if the employees read these reviews or not but if by chance they do, Monica, thank you again for your time, knowledge and more importantly the patience to deal with an old grump like my pops.

Ev
Review №99

Great Customer Service !!!Very helpful and PoliteThe units are super clean and I even had an emergency and they helped me out.They offered me coffee and candy while I waited lolThe loaner Van is a Plus !Thank You Elizabeth, Monica and Solange You Ladies Are Amazing !!!

El
Review №100

Great service, Liz was very professional and helpful. I will recommend Cubesmart.

Information
61 Photos
100 Comments
4.8 Rating
  • Address:186 E 22nd St, Bayonne, NJ 07002, United States
  • Site:https://www.cubesmart.com/new-jersey-self-storage/bayonne-self-storage/3919.html?utm_source=google&utm_medium=gmb&utm_campaign=gmb-listings
  • Phone:+1 551-273-4620
Categories
  • Self-storage facility
  • Automobile storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
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