Nice and clean, I hadnt been to a movie in a year and a half.

In store experience is good. However, I hired Lowes for entry and storm door replacements on my house. The initial work was what is to be expected, fairly clean, doors balanced well. I was happier with the installation than the missing parts, which to this day a year later have never come. (Cosmetic caps, I have given up) Within a few weeks side door would not lock, I called 5 or 6 times to get someone to evaluate, and my side door now looks like new a door that was pulled apart and reinstalled... unclean work, scuffed and fingerprinted, marked up trim, messy caulk. Door does close well, however. I will not return for home services.

I do love this place. Coffee is hit or miss when it comes to flavor, robustness and taste. They have amazing pastries and cakes. Very good vibe inside.

Picked up a portable gas barbecue for camping and power hotage.

We ordered over 20k in Pella windows & a French door from their Install Manager Ed about 2 months ago. He came to our home, explained the options and provided us a competitive price. We subsequently agreed to the contract and we were told the order should be in by August. After calling, texting with no response I figured I should call Lowe’s corporate. The pleasant lady unfortunately informed me the expected delivery will be November. We are appalled at this lack of communication. And even more so since I had to open up an exterior wall myself and frame it to prepare for my French Door. So now we have electrical work waiting, siding waiting as we should have been kept in the loop. I thought that giving Lowe’s was a smart move. But after be treated like this makes me believe I have made a grave error. I sit and now wait as Lowe’s is paid promptly for my non existent window installation every month.

Do they still teach people how to answer phones? I understand the phones that ring arent smart and still attached to wires but do employees know how they work? How can you call 4 departments during Googles supposed not very busy times and nobody in an entire warehouse NOT answer a phone??

Love their plant section. Have lots of new plants for fall planting

We ordered a Samsung refrigerator Thursday online for a Saturday delivery. We then received an email the night before telling us our NEW delivery was the following Saturday. Why schedule a delivery day when you know the appliance is not available? And then to just change it for a week later without reaching out to us to see if we could get it earlier or maybe we didnt want to go an entire week without a refrigerator in our kitchen? When we called Lowes they informed us that the appliances are in PA and that ordering it online frequently leads to delayed deliveries. Terrible customer service!!

This is a great Lowe’s location. Staff has always been friendly and helpful. This is the store I go to for any of my home repair needs.

This is a very good LOWES. Not as nice as the one in Commack off the LIE but they have a good selection of items here.

Good prices layout I think is better then home Depot. Prices same

Really cant say many good things about this place. Just go to home depot. Their wood selection is atrocious. Always a mess and limited selection. Good for the essentials screws or nails or a hammer. Anything else just go to depot you will be glad you did.

Lines quick, not crowded, everything we needed was there. Staff friendly and helpful

Do not I repeat do not work for this location. If you don’t agree with something they find a reason to fire you and if you complain about Rob sleeping at his desk you go on the chopping block. If you voice your concern about another employee that’s been their longer then you passing all the work on you while they nap that’s a no go. Do yourself a favor ask for any location but this one.

Calls may be recorded?! For what?! Nobody answers the phone! I called corporate to help me. 2. Hour. Hold. Time. If your stores are open that’s wonderful hire staff to answer the phones?! People need jobs so it’s not like people aren’t lookingI want to invoice you for my wasted timeGoing to Home Depot

Was there over the weekend looking at grills they had it in stock. I ordered it online because they offer free assembly. This was Saturday. Monday they call me to tell me they are sold out and have none in stock. Weird because when I placed the order there was plenty in stock you shouldnt of sold a grill you already sold me. To top it off you already inconvenienced me and now want me to drive to Commack to pick up the grill. When in reality you should have it shipped to Bayshore and assembled and call me when its ready. They said they cant do that. So nothing was done for this issue and inconvenience. Thats my reason for 1 star review.

The parking isnt great here but the place is clean and the staff are helpful and courteous. I would MUCH rather go here than to any Home Depot.

Lowes has everything you would need for your home.

Provided excellent customer service when I needed it and found what I needed without any issues.

You had absolutely nothing I needed to try to get three things in your store and you had neither one of them thank you

I live close to this location but I would much rather drive to the commack store or call the commack store for help.Customer service representatives need some serious training.

I went to get flowers and end up getting other stuff ,love the store ,you be able to find what ever you need there for youre home and more ,freindly people ,clean just love it

Very clean store and helpful staff they had a great selection of items on the shelves. I’ll definitely come here for now on. Stay lit 🔥11/15/19 updateI needed a sink gasket for leaking faucet. The store was very clean and organized. I was able to find what I needed without assistance. Assistance did arrive after I found what I needed they confirmed I had the correct part. I’ll definitely only come here for now on. Thanks Lowe’s and Stay lit 🔥

They say they carry ego products but have no idea when or if any items will be in stock, online or in store. They should drop ego if they cant supply them with what they need as it reflects badly on Lowes.

Been giing here since they opened 15 years ago. They have a alotta employees that do not care, just point down middle of store and say its there, give u broken things and they is not broken, I have walked out a couple times and left full cart in isle cuz its so frustrating dealing with people who say down there and walk away. Once in a while u do find a employee who will stop everything to help.

The people helping me were knowledgeable and helped me to make my purchase l. I wish i knew their names but i dont. One was rather young and the other was an older gentleman, they went out of their way to find the tool set i needed. They were in the tool coral, thanks for a positive experience guys

100% recommend shopping at Lowes. ANY location. Lol. It isnt for any particular reason....... Lol. Just shop at Lowes. Its awesome. Awesome service, awesome people, an all around awesome team !!

Went to buy plants, Debbie the cashier was wonderful, very friendly. We found everything we were looking for.

Workers are kind and knowledgeable, always find what I need. Great prices too!

Very good . The people

It seems like the policy of this store is that masks should be worn under your nose. I saw one employee wearing their‘s properly, everyone else was not. This is my second time witnessing this and I won’t be back.

The employees were very pleasant and helpful, this is a great place to shop.

Found what I needed, great price and was in and out real quick.

Evidently you need to live on a more posh zip code to have certain products shipped to you. Terrible.

5stars across the board at westislip but Medford on the other hand the worst lowes store out of all of the lowes Ive been going since they opened

The store had what I wanted. The staff is great,helpful.

Came in to buy cabinets and waited for 30minutes. I pressed the red button for help. When someone came, another customer appeared and he started to help him. After 5 minutes I complained and walked out. The associate apologized but he didnt ask who was first.Very unprofessional. I went to Home Depot.

Always clean, fast in&out..

Well stocked. Clean, fast checkout

Much nicer than the two local HDs.l find myself coming to Lowes more often even with the extra ride time. Keep up the good work. Thank you.

Couldnt find help. Workers were lazy.

Friendly Staff and willing to help

Friendly staff and easy to locate items. Very rarely are they out of stock on items. Their credit card also gives 5% off on all items which is also a huge perk.

Awesome dish. Made by 🥗🥗🥗. Salmon with nuts, and blasomic vinergrete. The cheese cake 🍰🍰🍰 factory has some of the best chefs on Long island. The servers are amazing. Bonappite.

Staff is very helpful, they will move half the store to get the one item you want from them. And after all their heavy lifting they will still crack a joke and smile and tell you to have a great day. 🙂

Great Saleslady very helpful Bought a washing machine Being delivered tomorrow

Its definitely the best home improvement store in the area. Clean, well stocked, super nice staff!!!

Im writing this review for the great customer service I received from the staff at this location. This is not my usual store but after a recent bad experience in the Farmingdale location, I visited this store instead. I am so pleased with the service here. In a time where social distancing has become our new normal, the staff here did not make me feel rushed and gave me assistance when needed without hesitation. Specifically, Mr. Phil Capone. A real gem. He was so informative and a true pleasure to deal with while purchasing an exterior door. He made our shopping experience memorable. My husband commented that he was a really nice guy. Im never going back to that other one again. Phil gave us some great suggestions and even wrote out some instructions on the best way to paint our back door which we purchased that day. The education was exceptional! He also gave recommendations on hardware to match our exterior door selections. His service was so welcoming that I felt the need to write this review. Keep up the great service over there Phil. You are a real Superstar!

He wanted the Lowes happen to be one of the best place to go shopping for its got everything its got refrigerator is that washing machine its got the ward just got the hardware its got a pliant sides Appliance the honest people in there they go out of your way to go out of their way to help you with things to help you look for things that are very good work is in there and they need more people like that and throughout all their stores that very helpful keep up the good work graduation Lowes and youre a good friend of mine fromVincent. J. DiBenedetto . Thank you very much forgive me for giving me this opportunity I want to say God bless and be well with the Lords blessings

Great experience Karen was very helpful.

Always enjoyed going to Lowes over going to home depot. Customer service is always better and the stock is more diverse

I like the quality of lowes products , but today wasnt a nice visit. I tried to buy a ride lawn mower they had on display for nice price, but when I asked, the price was 500 more. Why false advertise something? They even tried to charge me as if was a new article. The clerk told me that machine was on the floor for a year and had several scratches and chips.

Good tools at great prices

I always get exceptional service by all of the employees here. I cant commend the customer service enough.

I always shop at Loews at this location and they have great customer services and they very knowledgeable on stuff. I recommend anyone to shop at Lowes.

Lowes has been my go to recently for home improvement. Materials have gotten very expensive everywhere and they have decent stock.

Great place to shop for appliances home appliances and a whole bunch of other necessities for everyday life I recommend this store

The staff is always helpful and being a veteran Im very pleased that Lowes hires a good number of vets. Their selection of home improvement items compares with if not surpasses Home Depot.

They had all the parts to fix my dripper irrigation system.

The staff was very friendly and helpful. The prices were reasonable.

Store is clean and well laid out. The staff is helpful and knowledgeable. I never have a problem finding items.

Pretty good customer service

I went to Lowes because Home Depot had no one in the store for a few hours that could help me cut electrical wire from the spool. In Lowes, the first gentleman I ran into asked if I needed help and was able to promptly help. And he couldnt have been nicer. Overall, an extremely pleasant and quick visit.

We went on the weekend just before Memorial Day.It was packed...

This store does not have curbside pickup -- you have to go in and wait on line. I waited about an hour on this line even though there were only about 7 people on line when I arrived. When I finally got to the head of the line, my order, which an email promised was ready, took about 10 more minutes for them to bring it. Also the line goes right by the main entry, so while youre waiting there, everyone who comes into the store walks right by you. If youre looking to avoid social contact by doing curbside pickup at this store, go to Home Depot instead -- they run a much more responsible operation.

Always tough to get help here

Good store, but not the sharpest tools in the shed. The wait here squares behind each other are 6 ft apart. Whats wrong with this picture. (Picture was removed. Wait here stickers on the floor were 6 apart in a line, but 3 apart side by side.)

Generally a plentiful helpful staff, but today so they only get four stars

10 times better then homedepot.

Every time I go there everybody is nice and helpful. The ladies in the gardening department at the register are super sweet. Its a clean neat store easy to find things.

Great store

I love that they have curbside pickup. I ordered something online and within a few hours it was ready for me to drive up and pick it up and they brought it right to my car.

Typical Lowes, some items are grossly overpriced others are reasonable.

Didnt have advised items

Perfect place to get your Christmas tree

Just ran quick to get something in the bathroom section and the female employee there was extremely friendly and professional. It was nice to be helped in a timely manner. Customer service like that will absolutely make me return to this store due to places like home Depot who lack those skills.

Typical Lowes, but the staff was VERY NICE!!!

Need better tool section

They have a decent selection of merchandise.Prices are reasonable.Returning online purchases in store was smooth and easy.The staff was pleasant and helpful.

Fantastic customer service, especially one of the workers in masonry was especially helpful.

Open and ready to serve. If your still nervous about too many people with Covid best to avoid. Its a big place but still seems your running into people all the time.

If I could give this store 0 stars I would! Nothing is in the correct aisles and the staff at this store does not want to help anyone! Everyone passes you by and the minute you catch someone’s eye, they quickly look down and walk away. They also congregate in groups of 3 or 4 associates and pretend to be engrossed in “riveting” conversation so that seem busy and no one will ask for help.When you FINALLY get someone’s attention, they give nothing but attitude as if you have inconvenienced them, questioning you and telling you “there are other people to help you over there!” Absolutely horrible! Clearly there are some major management and personnel issues.Because of the BS service I received, I promptly left all of my merchandise, totaling well over $500, and got in my car and headed straight for Home Depot. To many people that amount may not seem like much but to a good business man, every penny counts.Lowe’s of Bayshore - you need to get it together! Your staff does not understand customer service and would be better off in a back room somewhere counting screws to pass their time, not speaking with PAYING customers!! With attitudes like that, you don’t need to be there at all! Apparently, someone is sleeping! 🙅🏻‍♀️

Great Plants.

It was very good in-and-out not crowded had staff had helped me pick out when I needed that was it very good service

Received great team based customer service by the staff and made my first time ever stepping into Lowe’s a great experience and will be sure to shop here again.

This is our regular Lowes, so we are biased. Good stock, especially lumber. The plant section is great too, but very seasonal. They dont carry seeds all year, and when I asked about buying seeds off season, I was given a bit of an attitude. But other than that, have never had an issue there.

They have ptetty much everything for home improvement and repairs,nice staff, very helpful

Best place ever

Very friendly stall and knowledgeable.

Got my ice melt and out quick

Needed an end cap for some crown moulding. Not much there as far as end pieces, outside and inside corners. They did have a good selection of moulding

Recently purchased a craftsman tool set. Great prices. And some lawn tools. Fast lines.

It A Good Tools In There

Trying to.fing.my peat moss.... its sold.out everywhere...

Just not impressed with this particular lowes store.

Good hardware store

Very helpful and friendly staff

So much better then home depot

It has been pretty good here at lowes as far as shopping, crowd wise. Everyone, without being told, is entering with their face masks. No long lines like Home depot, no wait time really. I just wish both stores didnt have this common, barely anyone around you need help. In the beginning, it was never like this which was my main reason for shopping at lowes.

I was in your store today in Bayshore NY. I was very disappointed with management. 3 men in the store without face masks. I asked yo speak to manager to voice my concern ( don’t recall her name) & was told there was nothing they can do about it. “We can’t force them to wear a mask”. No, but you can tell them they cannot shop unless they have one on. If you can’t take control as a manager especially in these times maybe you shouldn’t be manager. I put my things down & walked out. I will be taking my business elsewhere.