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A&K Auto Repair & Towing
2498 Willow Pass Rd, Bay Point, CA 94565, United States
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Review №1

I cannot say enough great things about how amazing Miguel was on a terrible day. Miguel knew exactly what he was doing and was the third tow company called after experiencing nothing but rude and unskilled techs by two prior companies, I was at my breaking point. Due to COVID, a company fleet car hadn’t moved or been started in 18 months, so not very typical. Thankfully, Miguel was so amazing, friendly, even called 10 minutes prior, knew exactly what to do. Thank you so very much! Highly recommend!!

Da
Review №2

The best towing & auto shop youll find anywhere in the Bay Area. A great place to work great fellow workers & a great Boss.

Ma
Review №3

The girl at the front desk is super helpful & My car was fixed pretty fast.

Na
Review №4

A friend of mines took his truck in to get some work done on his truck .not only in my opinion the took advantage of him (hes slightly mentally challenged) but they stole from him . this is my opinion from the facts Ive been presented verbally and physically. They were to see if the heads needed repair .they dismantled the engine told him he needed a new one .at the time they should of put his truck back the way they received it cause he didnt have the money to do repairs and had him women get his vehicle .so the vehicle is in the possession for some time .I guess they go back and forth trying to come up with a solution .fast forward my friend is driving down the road sees his truck on the side of the road hood in the bed no motor just the block all the wires cut battery missing which was new the exhaust cut .its like they had no intention on repairing his vehicle .they or somebody took off what they wanted and left it there .the vehicle was in a&k possession for repairs to to that point not returned to the owner .they have dealt with my friend before and over charged him on prior repair job . I just feel that they took advantage of him in my opinion. So be aware of your dealings

Ru
Review №5

Wonderful , A plus experience. Would highly recommend this place to my family and friends. Praveen and staff were very helpful.

je
Review №6

Great place pravin and team took care of my truck and were very professional with a very affordable price thank you pravin.

Si
Review №7

A & K Towing did an amazing job when I had an issue with my CV axle. My car had to be towed after hours to their shop but they were very accommodating. They performed the work on time and their work was very professional and thorough. Thanks Praveen and Chris for doing an exceptional job and being upfront about what to expect. I highly recommend them and their exceptional service.

Ro
Review №8

I recently had my car serviced and worked on 12/15/2021. The Owner Praveen and his Staff member Chris did an excellent job on my car. I truly appreciate the customer service and his devotion to his customers. I highly recommend any one getting their car worked on to use A&K Towing due to the Professionalism and caring for their Customers.

Da
Review №9

Chris, thank you sir! Solid workers, very professional & accurate. Don’t hesitate looking for another mechanic shop. This is the place!

Ni
Review №10

Terrible service! their towing service should be ridiculed and revoked!! Do not use their towing service, Geico informed me they will not be using their services anymore. I reached out to them after waiting 2 hours, a male informed me their tow truck will be there in 15 minutes, I call 40 minutes later and the receptionist tells me I was never in their system, a blatant lie. They canceled on me without informing anyone. They then deliberately lie to me saying I WAS NEVER IN THEIR SYSTEM! Geico informed me they canceled 2 hours after they mentioned their dispatcher would be at my car in 15 minutes. I have never complained/ critiqued online about any service or establishment but this has to be shared. DO NOT USE THEIR SERVICE, Geico customers be aware. Geico rep mentioned A&K will be dropped from their vendor list. What a day wasted.

Uz
Review №11

Very accurate 100 percent auto services, good customer service, fair charges, love the place.

ka
Review №12

This was not an easy tow! Our RV was head in against a wall, it had to be winched out and then loaded on the truck. Watching Jesus Perez do this with no damage to the RV was amazing. He knows his equipment and how to use it. He was professional and patient and the job was done right. He stated he treats each tow as if it were his own car. It shows. Congratulations and thanks for an excellent job!

Th
Review №13

Honest and fair . They are always slammed with work but if you are patient youll get a fair shake and job done right

Ra
Review №14

Wonderful service and very knowledgeable staff that take care of there customers!!

Je
Review №15

Everyone here is so nice, informative and accommodating. Very honest team and service. I would not take my car anywhere else. I have always been super pleased with their service. Glad I found them. Won’t go anywhere else when I have car issues. Highly recommended.

C
Review №16

While doing a delivery, my car broke down and I gave this shop a call. While only having 1 driver they were able to get my car towed back to Concord in a more than timely manner. There was excellent communication between the driver and dispatch and they gave a more than reasonable price.

Ma
Review №17

I dont like this place because they are dishonest they put a dent in my car stole my radiator cap I have a remanufactured engine with 5000 MI I took my car in for new power steering hoses took the car home and it was leaking everywhere with fluid brought the car back to them and they warped my power steering pulley and they kept my car for three weeks so I came back to pick my car up finally they told me it was ready to go when I got home the car overheated like I said I have a remanufactured my car never overheated since I put this engine in until I bring it to a&k auto and I believe they stole a part on my car because they have the same car there and they never called me to update me about my car I always have to call them and check on my car I highly do not recommend this place it makes me if I was the chosen customer

J
Review №18

Got work done on my cobalt, honest service and great customer service. The owner is now a friend. Great people and reasonable prices.

De
Review №19

I was referred to A and K by a friend and Im happy i checked them out. Great customer service, these guys took care of my work vehicle in less than a day, brakes, rotors, bearings and an alignment, will definitely be using them again, thank you Praveen and Chris.

fo
Review №20

Excellent service and very honest. Been with them for vehicle services for a while. Just tell them your problem and guarantee - it is solved. I have been to so many places around the Bay. They definitely stand from among the rest.

Mo
Review №21

Didn’t show up for a scheduled towing and didn’t notify me of this.

Jo
Review №22

Will never take my car anywhere else. They are honest,the owner is so nice. I live in Livermore and drive to bay point to have my car serviced from oil change to major repairs. Highly recommend .

Kh
Review №23

Super helpful!! They are as advertised

Ja
Review №24

Bay point has been needing a company that provides good quality work, fair prices and most important the honesty that they give. This company has done several tows and has worked on every vehicle I own from range rover ,ford , Toyota and will be the only company to works on my diesel motor. Keep up the hard work A@k

Mo
Review №25

Got a call from the mechanic shop that the repairs on my car were finished, so I called A&K towing to two the car back to my house (car was not ready to be driven on street). I got to the shop at the same time of the tow truck, but the car wasnt ready to leave the shop (a bit of miscommunication with mechanic). I had to tell the tow truck driver that I wont be needing their service, The mechanic also explain the reasons to the driver. I was ready to pay for the tow or at lease a service charge (it would be understood). Driver call the office and they didnt charge me anything.... I felt very graceful; the repairs on my car were very expensive and at that point every saving was good. This was my second time using this company and they were the one taking the car to the shop in the first place.So,... Thanks very much for your graceful gesture!!!Also among their awesome service, their price was the most reasonable!!

So
Review №26

My Ford Explorer 2015 visit this amazing place, this month July, 2019 Jaime help me , he listen my Concerns, he did extra on my truck, he took the time to explain me the work my truck need it, with proofs, he show me the before and after, parts. something the Ford dealer never did. Excellent customer service thank you Jaime. I will never take my car anywhere else.

Et
Review №27

I had a great experience here. Very friendly owner and workers. Will update as time goes but I can say this will be our go to place.

CB
Review №28

I have a 2000 Ford Expedition my radiator blew up on me one morning on the way to work these folks came out to my house you know I had to pay the money to tell it to the shop for hours later to have my truck fixed and running very well and never had a problem with the radiator with a cooling system ever again I give these guys five stars and let them know they did a wonderful job and I appreciate their honesty truthfulness and good work.

Mi
Review №29

This is the place good

an
Review №30

One of the best shops in the area! They genuinely care about their customers, accommodating you at every need ! Great customer service, great people & great prices! Thank you so much for all your help!

A
Review №31

What else can I say about A&K towing other then they’re a good company with experience and great, no, excellent customer service! Mario was my tow service provider, he took extra care in handling my beautiful 18 year old BMW E39 and putting her on the flatbed like a champ! I couldn’t have asked for a more professional tow service. Thank you Mario and the rest of the team at A&K towing. These folks aren’t rude like some other tow companies! Highly recommend! ⭐️⭐️⭐️⭐️⭐️Who’s says they can’t put a BMW on a flatbed?!?! Not A&K towing!

Tr
Review №32

I made a last minute appointment on a Saturday. They were able to squeeze me in. Great service 👍

Ca
Review №33

A&K towing towed my Scion FR-S yesterday and took it to a shop of my choice. I have never had such a great experience with a towing company EVER. the owner of the company himself came to help me out and was very humble , polite, educated and was clearly all about customer service. He assured me that he would get to the shop safe and timely. When we got to the shop he shook my hand and thanked me for my time. It surprised me because of how respectful he was. Simply a man that genuenly wants his business to do well by quality and honest work. I will 100% give them a call for a tow and if I ever need work done on a car. These guys will help you out without a doubt in my mind and more importantly they will give you an honest quote and will not waste your time nor will they up the price for anything. I’d give them 10 starts if possible.

mi
Review №34

My car broke down, and Robert was dispatched to tow it yesterday. He was polite, professional, and so kind towards my 4 year old son. He showed him how the levers work, and let him be part of the whole process. I would highly recommend their towing services.

B
Review №35

This Team is on it....If you want the best in the Business call them!Jesus, responded to a call my RA team sent in and he was Outstanding.Safe, Professional and Friendly.I would recommend them to my friends and Family.Best,Beau

Re
Review №36

Excellent job of excellent people. I got my car fixed few months ago and another one just a week ago. My first shop visit, the owner Praveen made a great job simplifying by replacing just the stripped wheel bolt, instead of the whole wheel assembly, resulting to a reasonable cost. My second visit a week ago, Mr Praveen, made a good AC diagnosis for free on my Honda. He takes care of his customers the best way possible.I highly recommend this shop for all of Customers car problems.

Ar
Review №37

Praveen and his team are amazing!!! They are very patient and caring people. Jesus is the best driver ever! Theyve helped me when I was stranded several times! They will always be my go to mechanic and tow service. Always very happy with the service! 🙌🏽❤️💪🏽👍🏽🙏🏽

Gl
Review №38

My SUV started smoking on the freeway, I got towed to this shop which was recommended by my brother in law. I cal lo ed them and they took me me right in they also had an alternative for me to still get to work. Excellent customer service, I highly recommend them. And very reasonable.

Mi
Review №39

Fixed a flat on our travel trailer 👌

Mi
Review №40

Praveen was great and all his crew was very nice...

MA
Review №41

This crazy driver just almost had accident with my car. I hope owner will take car the drivers and let them know that they need to go work earlier to keep safe other drivers on the road!

M_
Review №42

Very helpful and laidback company as well as very accommodating. Definitely gonna hit Jesus up for future tows if anything goes down again. This company got big dreams, a strong drive, and a love for what they do.

Jo
Review №43

They were friendly and very helpful. Called in the morning to see when I could bring my car in for a break job, they had me in and out that same day. Went over all the work and pricing with me, there were no surprises and everything was done well. Even though I came back at the end of the day, they took time to check with me before I left and make sure I didnt have any questions.

Be
Review №44

These guys are great they work hard and do a great job, they treat you like family

St
Review №45

Really enjoy the service. Found the location on a hunch. I travel from San Francisco to get work, service or even questions in person done or answered. Highly recommend and suggest checking out this location or any vehicle owner.

jo
Review №46

A&k towing is very professional and rates are very affordable. Would recommend their services to others and friends. Jesus is very friendly and the best driver Ive encountered.

Co
Review №47

We were highly recommended to this place after baaad experiences. Fixed our car right there first time. Very pleased with their service. Will recommend to other family and friends.

Je
Review №48

Very friendly and fast service. Praveen took very good care of my vehicle in the process of hooking up and unloading. He also took precautions while driving to make sure it was a gentle ride for my car. Thank you 100× over.

RA
Review №49

Jose was great, I had a flat on my brand new Honda. Jose was there within 1/2 hr after I called and I was back on the road within 1hr... great job, professional and polite.

He
Review №50

My truck just stopped running out of no where and I had to pull into the nearest parking lot. I called AnK towing and spoke to Praveen. He was very helpful and gave me a great quote! Jesus was the one who came to the rescue. He was very friendly and handle my vehicle with care. Hands down, I would recommend AnK towing to anyone!

Re
Review №51

Jesus, a member of A&K, is very friendly and passionate about what he does. He has helped me pulling the car out of the garage and assisted me to take the car to the designated location. He updated his location status while on his way and engaged in conversations with you to make you smile. Very quick responses and highly recommended to anyone in need of towing services.

To
Review №52

Great, friendly service. Honest and transparent pricing. I will never take my car anywhere else!

Pe
Review №53

Absolutely the best place I’ve ever takin my cars the honesty and professionalismHere was 5 star .

Es
Review №54

Praveen Chand is a very amazing professional that takes pride in his business. He went above and beyond his duties to help my son and I out with a major problem. He really knows how to take care of his customers. Very honest and reliable. I highly recommend working with him.

Je
Review №55

These guys are FANTASTIC! They kept us informed as to when they would arrive, once they got to us they were friendly and quick. HIGHLY recommend!!!

Sa
Review №56

My radiator pooped out on me last month and when I called my insurance agent they recommended A&K Towing...they were so reasonable and were out at my house within the half hour....Praveen the owner was the one that showed up and was so helpful and friendly and got the job done in no time... I will always use A&K for all my towing needs and to recommend to all my friends and acquaintances...Thank you A&K Towing!

Ma
Review №57

Very skilled and nice people! Helped us solve our issue perfectly!

Jo
Review №58

Praveen and his team have really given service at a unique level, great pricing and good environment with positive and honest attitude. I would definitely recommend others if you have any issues with your vehicle, from towing to repairing to tires or service, all under one roof.

Cl
Review №59

Excellent service. My van is converted with a wheelchair ramp, they had no problem towing me home. I highly recommend this company.

Ja
Review №60

I needed roadside assistance through Liberty Mutual. They sent one of their trucks from A&K. The truck took twice as long as the ETA said. He even had to stop for gas before coming to assist me. That is unacceptable. Terrible service as well. AAA would never take that long.

Da
Review №61

Great service! Chris and his team are always working with the community giving the fairest and transparent prices!

Da
Review №62

Very nice customer service oriented people... the gentleman assisting my husband with the tow of his commercial vehicle was nice and patient, also offered him a discount . Thank you!!

Li
Review №63

Praveen the owner and his team are AWSOME!! And go above and beyond to get you right.. and there prices are beyond reasonable if you are looking for excellent and honest repair shop A&k is where you wanna go hands down!! I recommend you tell everyone you know.. you wont be disappointed.. i wouldnt take my car to any where els...

Da
Review №64

My car was was hit and damaged bad, I thought it was a lost cause. I took it to A&k and they fixed it and did an amazing job! I love the way my car looks!!! Thank you A&K! I got my car back and I’m so thankful!!! (Jan 28, 2019)Thank you to Praveen, I was able to buy my first car! Praveen is an amazing mechanic, very caring, patient, and understanding! I would recommend this towing company to anyone! Everyone is so nice and understanding! Best towing company ever! (Feb 2018)

Le
Review №65

I was helped by, Jesus. He was like an angel showing up after standing in the pouring rain in the night, soaking wet.I had a very bad experience when needing road service the time b4. I did everything I could do so I wouldnt have to make that call. Eventually called & dreaded what tow company & technician would be sent. Jesus showed up and was so professional. He really helped me & my grandson.He made us feel like he genuinely cared that we were cold, wet & been scared waiting at night. I hope I can get him everytime in the future should I need roadside help again. He went beyond the call of duty with his help and kindness. He reinstilled the trust I had lost.

Re
Review №66

Great service everytime we go here.

Sc
Review №67

Praveen was amazing. Locked myself out of my car and despite complicated security system, he was not going to be stopped in getting the car unlocked.Saved me.You can call A & K Towing with great confidence. Thanks Praveen.

Or
Review №68

Great service, clean, honest and affordable. Would definitely bring my car again and recommend this business to all!! Thank you A N K

Ch
Review №69

This is the best auto shop in town and so I had a broken Nissan Maxima engine that needed to get fixed and so I went to A&K repair and towing shop and one of the employees Chris helped me get my car fixed in no time and successfully replaced my engine with a whole new engine and now my car is running Great! I recommend Families and Friends to get there cars fixed to all your car problems no matter the make or model of your car at this shop and asked for Chris he will make sure your car will get fixed ASAP!!

Fu
Review №70

A flatbed from this establishment almost crashed into my SUV that was filled with my family. I called into complain and I was advised that the driver was suspended for 3 days. Im glad they took that idiot off the streets.!!!

Ri
Review №71

Praveen was awesome. He was quick, courteous and completely professional. Highly recommend.

Jo
Review №72

Robert!! You know who you are. You know what you did!I can only thank you.For the rest of you reading this. There arent enough stars for this company.

Su
Review №73

Excellent service and great people I appreciate it but I just ask him if he can help me in he just gave me a hand and I appreciate it these are great people

BO
Review №74

I recommend this company to every one who needs a tow. Very friendly and awesome guys really good prices two 👍👍up

Fa
Review №75

ANK repair shop has the best services for the best price .Really Amazing customer services and friendly staff I have never experienced before.Fixed my Honda oddyssey transmission at a reasonable price with warranty.Thanks Praveen for your Best Services .

Ma
Review №76

They were courteous and had great pricung

Do
Review №77

Praveen Chand, A and K Towing owner, and his employee Jesus saved my day. Their professionalism, friendliness, and very competitive pricing made the necessity of needing a tow for my pickup truck a much better experience. Thank you! I definitely recommend A and K Towing.

Sh
Review №78

My car would not start and I thought it had to do with battery. I called AnK Towing and spoke to Praveen who is the owner and he immediately came within 20 min. He was very professional, extremely personable and knowledgably that he took extra time to look into my car and help provide his insights from having a mechanic background. I would definitely use AnK Towing for all my future services. He is truly knows what he is doing as both a mechanic and a towing service....his quality is of a very high grade. Thank you so much Praveen!

Me
Review №79

Robert came to my rescue and continued to keep me updated before and after the pick up. Super sweet and professional! Thanks Robert!!!

Dy
Review №80

Very kind and honest. Very helpful!!

Ma
Review №81

Around the corner ;)Helpful staff good work recommended!

Ba
Review №82

Did an oil change in 15min....... excellent service.

Ka
Review №83

My first visit here seemed fantastic. Shortly after I had my oil xhanged my vehicle started acting strange...just dying for no reason. I took it back 1 week later and was told it was leaking oil and that I ran all the oil out, but I jad no oil on the ground where I parked my car. Praveen changed the oil plug but now my van consistently leaks oil. I am positive they forgot to put the oil in from the oil change and now my vehicle engine is damaged forever. I also had 3 catalytic converters changed and now my car rattles on acceleration and my engine light came back on within a month of having this work done. Never again will I take anything here

Sa
Review №84

Best service Ive ever had really nice guy 👍

Ro
Review №85

I overheard the gentleman who worked on my car say he was able to overcharge the lady with the birds 250 . ..for putting 2wires and a battery that was only 4months old cost 850 but ended up paying 700 ..labor 450 .thats sad how people treat others in times like this knowing I am sleeping in my car and have health issues..my first time ever leaving a bad rewiew but Im hoping that woman pay close attention to service here.

Te
Review №86

I called my insurance company and they stated a hour and 15 min wait for tow service then the guy calls me back and states it would be 60 mins and I told him about my gate was a closed community and access is limited the contacted AnK tow company and the guy on the phone was very polite and decent and reported that my driver would be there in 10 mins far off from what my insurance said but very impressed with time schedule the driver was excellent and very hard working his name was jesus

An
Review №87

Best Tow EVER. I Totalled My Car On The FreeWay, My Tow Truck Driver Jesus Came Right Away. I Was Crying/ Haveing Anxiety Attack, Jesus Reasured Me Everything Will Be Alright. My Car Would Not Start And He Somehow Got My Totalled Car To Start and Running. To Be Safe He Towed My Car Away, Put Me In The Tow Truck and Gave Me Water. He Was A Great Driver/Person and A Good Conversationest. By The End Of My Tow I Felt Completly Safe and REASURED That Everything Will Be Alright and It Was. Thank You A&K Towing !!!! ❤

Do
Review №88

This is the second time I have used A&K Towing.The first time I called a few tow companies and found them to be the most reasonbly priced and friendly.This second time my Insurance company chose A&K Towing.Both times I found them friendly and professional.I would reccommend the to everyone!

ja
Review №89

I had a flat tire, and A&K put my spare on . Very nice, and great service.

Je
Review №90

Ank towing has the best services for the best prices, really good costumer service and very friendly staff ☺

Ka
Review №91

Very hard working guys and excellent service.

Fr
Review №92

Praveen towed my car and took me out of a very stressful situation on a Saturday and changed my battery on a Sunday. Id recommend his services

Ma
Review №93

A&K is the ONLY tow company yall should use.They are the kind of company that sees the big picture. I believe that if they, for some reason, couldnt solve your problem, they would help you solve other way.The words,.The Bomb come to mind.Thanks Jesus...you to Daisy. 😀😀

An
Review №94

Great and honest body shop highly recommend

Ju
Review №95

Excellent service with a perfect timing..👍

to
Review №96

Thanks for taking care of my moms car and step dad

Ke
Review №97

I will use this service again!!! Class A service, I was not expecting for my car to break down and I found this company and they have exceeded my expectations.

To
Review №98

Thanks to a&k towing for treating my bmw like a baby.very polite tow driver.i will use you again during time in need .....thank you

Jo
Review №99

Very professional,friendly and reasonable.

Ta
Review №100

Very caring and thorough

Information
43 Photos
100 Comments
4.7 Rating
  • Address:2498 Willow Pass Rd, Bay Point, CA 94565, United States
  • Site:https://www.anktowingpittsburg.com/
  • Phone:+1 925-852-8158
Categories
  • Oil change service
  • Mechanic
  • Towing service
  • Truck repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–5pm
  • Sunday:Closed
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