Didnt give us a 30 day notice and kicked us out in 24 hours. They always tried suing us for and continuously lied about late rent even though we paid on time and they were never organized. Apologized every time because every time they were wrong. Theyve stolen our brand new stove, air conditioners, our four brand new tires and bins of handmade clothes and costumes and items including a weed whacker, grill and mower out of our shed. I just want my property back.

We have rented from Brittany for two years. In that time we have had multiple issues within our home including absolutely NO electricity in our upstairs (for over a year) leaving all 3 of our children without functioning bedrooms, broken and gapped bathroom and kitchen floors, damaged ceiling tiles from when her brother “fixed” our roof, and a leaking bathtub which has caused floor damage and mold in our bathrooms. Brittany is never available to talk, always at a showing or out of the office. She does not return phone calls and will ignore any issues she does not want to deal with. The office staff are some of the most unprofessional people I’ve ever had the displeasure of dealing with. I have been hung up on, yelled at, and lied to on multiple occasions. Due to the pandemic and other barriers, we’ve continued to make this house work for our family and tried to avoid any unnecessary contact with the management office. We were informed the “owner” has decided to sell and they’re giving us 30 days to be out. After enduring the pandemic, remote learning for my kids and all the other obstacles that came with COVID, we now had to cancel two summer trips and my kids cannot even enjoy half of their summer vacation because we have to move. Brittany and ASAM are the most inconsiderate and unresponsive landlords I have ever dealt with. I would highly encourage anyone looking to rent to do so from anyone other than ASAM.

Well they don’t respond to my texts so I decided to leave a review!My heat and electricity isn’t working!! ITS VERY FRUSTRATING AND GETS IN THE WAY WITH MY DAY TO DAY LIFE, These all stars don’t seem to have any empathy of care for that.I text the agent for “all star asset management”And she says someone won’t be coming in to fix the heater because of my attitude ,So because of my attitude being frustrated with my electricity going out every hour and sitting here in a freezing cold home in the middle of Michigan winter, that’s the reason they won’t come fix it.That’s real nice 👍🏼

Electricity causes fires with my appliances,Electricity goes out 10 times a dayHot water doesn’t work half the time,Sit here in a freezing cold home the heater they have in the home doesn’t work because the electricity is complete garbage in the home.“Someone stole” their rent Dropbox , and for that month they apparently thought they weren’t responsible for it so they made us pay rent twice that month.We’ve never missed rent EVER in our entire lives you would think they would value tenants like that.And they have the nerve to send us a pre-signed lease renewal in the mail after dealing with all this.We casually and patiently complained to them for over a year and finally stood up for ourselves and said “you need to fix this”They did what they do everytime we complain about this stuff, completely ignored us except this time they sent an eviction notice,Learn from my mistake and jus don’t do business with these people , they don’t care about you or your family safety all you are is a walking rent-paying machine to them.

These ladies are awesome. They take care of my properties with rent collection, maintenance, and bill paying. They are always respectful when talking to them about property issues. Im very happy with their service.

Excellent service. Very prompt and helpful. Charlene and her staff go above and beyond!

Charlene is very easy to work with! She helped me find a rental and took her time with me. She did not just put me in the first one that came up. I just want to say thanks to her and her staff for helping me find the right place for me!!

Charlene and her team were very patient answering all my questions before taking over managing my multi-unit property. However, caught her company in a few different lies on how they handled my business. Had to let them go because I have to be able to trust whoever manages my property

Has consistently been late to every house showing before we even moved in. When calling to inquire about something, the head manager called me multiple names, threatened us over the phone, and hung up on me without even trying to solve the issue at hand. Disgusting customer service, would definitely not recommend renting through this company if you like to have a friendly and professional relationship with your renter.

I was very happy with my aparment through Asam I only had a couple maintenance problems but they came and fixed them for me. Its easy to deal with them and most are very friendly when you go to the office. On top of that I love the Turtle and dog they have in the office ❤️❤️. I would recommend them to anyone I know. I am very sad that I have to leave. My lease will be ending at the end of this month, my family is getting bigger and I can no longer keep my unit. If they had more places I would definitely stay with Asam. Good people to work with, just make sure your rent is paid every month and you shouldnt have a problem. Thank you for the year with you guys.

They manage our properties and we are happy with every aspect of the company

Completely unprofessional and inept.