Top notch service and support staff was extremely helpful. Repair and oilchange was completed is less than an hour. Waiting room was adequate and much appreciated.

Great place to buy a vehicle, friendly staff, very professional! By far the smoothest car buying experience I have ever dealt with. I would definitely recommend buying from them.

It was great. They said October 5th and I got it the 1st and as far as I know, it was done right.

Needed new tires. Service (Tony) and the other employees were very friendly and efficient. I got in quickly to get my service. I recommend the service and the great employees that work at Demaagd. Thank you for the help

Vince was very helpful in shinning a ray of light on my billing experience. Dain gave me the impression he didn’t want to be bothered. Tony was great when I called back for assistance. Cudos to those guys.

Im thankful the team discovered/recognized some additional issues when repair was started and resubmitted to insurance. Minor as they may have been it was great to have these taken care of during this opportunity. Not caring or being vigilant would have gotten insurance off the hook and me taking the financial burden should these issues had popped up at a later date. In addition, the repairs done are top notch and why I prefer this body shop.

I have been going to Demaagd over 15 years. the service is excellent everyone greets me with a smile. Tony Haggen takes very good care of me he is my go to person. I will continue to have Demaagd service my car, Sue chadwick.

The experience was good. I knew before the work was done when it would be done, what they would be working on and how much it would cost. At all times I felt in control of the situation.

The service department personal were polite and courteous and right on the job when I pulled in.

My service was basically a 20,000 mile checkup with oil and filter change. But I also called the servicemen’s attention to my perceived problems using my Kicker Speaker System in the tailgate. They brought new light into my understanding by introducing some excellent YouTube videos, of which I was not aware.

Did an amazing job fixing my car! Super friendly and very responsive.

Very helpful with having to turn in my moms lease vehicle when she passed away. I think I am coming back to purchase my vehicle here next!

Visit was great. Joe was a big help in getting us into a new vehicle.

Body work to license plate area and top of right front fender completed in very fine manner. Car overall was also looking excellent. My Z is 12 years old. Since this repair Ive gotten more unsolicited compliments about this sporty car than Ive received in the last 5 years,

My vehicle was completely repaired, and looks great. All staff was professional and friendly at the same time. I have been telling everyone I can about this experience, would have highly recommended them to anyone who has asked.

Quick and courteous to get my new key fob programed.

The team was courteous, professional and fair. Tim and Vince were great to work with.

Paul the salesman wasnt pushy. Everyone was very friendly and accommodating, we got an excellent price for our trade in and a great deal on our noon Nissan rogue. Thank you very much Paul and I hope everybody else that goes there has a good experience as myself and my husband had

Each time I go in for service, I am pleased.

I was able to take it in and get it back on the same day. Always a pleasure doing business with Demaagds. Honest reliable people.

50 years as a Nissan dealer. We are the oldest in Michigan.

Very impressed. The speed at which the work was completed was awesome. Very friendly crew. My only negative thought was no sign explaining where the rest room was. Didnt need it, but I was looking for it. I finally had to ask an employee. Now I know.

Drove to this dealership to see 2007 Ford cargo van with 63k miles. Van turned out to have bunch of problems. Horrible noise between 50-60mph, oil pan covered in heavy grease, ac is weak, ac in the back blowing actual heat, parking sensors only worked in the beginning, van barely moved when stepping on pedal etc. They wanted $14.5k not a penny less for it! When asked how much my 2018 f150 xlt sport (pretty much fully loaded except for leather seats) with 35k miles appraised for trade in, loan specialist took half an hr just to come up with offensive number for my 10/10 fresh truck with absolutely 0 issues. He offered $30k while they sell between $39-41k and my instant cash offer was $37.2k a night before. I drove 2+hrs all the way from Westland just to waste my time and get offended. Ended up trading it in for $37,280 2 days later.

Jim and Lisa were so helpful getting my vehicle in and out quickly. They even made arrangements to get me to work and brought my vehicle back to me when it was finished. Thanks again!

Check engine light came on about 15 mins after I drove it off the lot. And they rarely awnser my call. And when they do call back they talk to my boyfriend instead of me. Which the vehicle is mine. And we still havent gotten a clear awnser as to which part I need to get fixed. Thanks demaagd.

Friendly, professional, and service performed on time, will definitely go back and have all my service completed

Staff is friendly. They tried to save me money by resetting my radio, however the next day my touch screen was back to malfunctioning. They are ordering me a new touch screen. Hopefully that fixes my problem. I also hope they take off the $230 I spent for them to not fix my touch screen.

Pulled right in. It was my 1 st time there. I normally go to a different dealership. Yours was much more prompt.

They had my car for six weeks and didnt fix it. I do NOT recommend this place to anyone.

Took my vehicle in for warranty work and they took very good care of me. Was best experience I have had at a service department

Efficient scheduling, accurate application of our extended warranty. Clean, fast.

I always have an excellent experience with the service department

Very disappointed in the customer service. As they have me on hold for almost 10 minutes on the phone theres a recording that states how great there service is. I had to bring my car in twice for the same repair. Then the 2nd go around they wanted over $400 to put front brake pads on. They told me they where steel on steel. I said no. I took them to my normal mechanic and he took them off and showed me they didnt even need changing.

My last visit to DeMaagd GMC was back in May 21 and the service advisor had a bad attitude and they tied up my vehicle all day and never fixed the problem, I dont think the technician spent anymore time than maybe 30 minutes to tell me it was working fine,still isnt because there is a issue with the radio DeMaagd isnt aware of at the time.But that was the end of my business with them.

I am extremely happy with my recent visit to Damaagd. I recently purchased a 2020 GMC Sierra about 2 hours away - I was concerned about finding a local dealership for maintenance. The people in the Damaagd service were polite, and helpful. I am looking forward to doing business in future when needed.

Great place! Tony the GM and Mike in parts have always been great to work with and provide me with excellent service and parts to help me get my cars back on the lot for resale!

I’ve stopped going to my other dealership because the service here is phenomenal.

Service was scheduled quickly and service was also completed quickly. Rides were offered which was not needed, but appreciated.

DO NOT BRING YOUR CAR HERE! If I could give it 0 stars I would. I have had 2 terrible experiences with them now. The first time I brought my car in just to get a new headlight put in and they tried to tell me that I needed all new parts to hold my headlight in and it was going to cost over $200. (I took it to a different nissan and they put the headlight in in 30min with no issue). This time I had to tow my car there because it wouldnt start. They told me to do overnight drop off Tuesday so that they could look at it first thing Wednesday. I called multiple times on Wednesday and by 4pm, my car still had not been looked at. I called again this morning to get an update and the only thing they told me was that it wasnt the batter and the only reason they knew that was because we told them that we tried replacing the battery and that wasnt the problem. Next time Im paying the extra money to tow my car somewhere else because this service department is a joke.

The Technician assisted me with understanding the new 100 point inspection. Very knowledgeable staff who answered all my questions and also found an issue that I was unaware of. Part being ordered and I should receive a call to schedule an appointment for the installation of this part. Thanks to Shawn Taylor, Service provider at this facility.

The salesmen were really nice and helpful. I got the car I wanted and was very pleased with the service

The friendly staff at Demaaged fit me in for a same day appt. They kindly greeted me and quickly took great care of my vehicle needs. Comfortable waiting room too! Thank you!

Excellent service , Best service experience I’ve had will continue having repairs /service there

Friendly staff and good service.

I love the fact that it was super easy and the people were very friendly

Slow not the same people. Nice green chairs to sit in love to have them. But everything else has changed this year all over. Yes I will go back wish I could have new car but retired. If I can it will be Nissan.🐝🙂

My mom had damage to the roof of her GMC van last year. James Merry picked up the van in South Haven (was camping there) and drove it to Battle Creek and saved us from having to leave the RV park unattended to drop it off. James then kept us informed every step of the way as it was getting repaired. Great service will use DeMaagd again if needed.

Ive just leased my third nissan rogue from Demaagd here in Battle Creek Mi. I had the same pleasant experience with the same salesmen. Tim & Vince, who assisted me the very first time. Tim is not only one of your professionals, but he is an asset to your company. He made my experience with buying/leasing a car such a seamless process that Ive come back just because of his customer service and will continue. He took time explaining everything to me about my car, even my dropping in for other questions I had. As a customer, he made/make me feel as though my concerns are the only thing that matter. I can go on. As well as Vince who worked with my financial portion purchasing my vehicle. He too, has the unique qualities of seeing first a person and not just another situation. Hes professional and a very kind person. These two salesman, as well as the people in your service department, with whom Ive had years of experience working with, as a customer, comes 2nd to none as some of the most remarkable people Ive ever worked with and known.

Great service. Reasonably priced!

Went with my dad to pickup a new 64 Olds 98 Convertible. It wouldnt fit in the garage so he switched to a 65 Dynamic 88 Convert. As we drove out Pres Kool said Bob Ill mail you a bill for the $3500 for the car on Monday to your office. About 6 months later my dad got a bill. Do they still do this?

Everyone was extremely friendly, And had no issue with engaging. Answered all my questions as quick as possible, and even did some searching to better remedy our issues

The staff there is so wonderful. They work very hard to make sure you are satisfied. They get 150 percent rating from me. All of my experiences have been positive with them.

Very efficient and friendly.

In and out in no time. Better service for less money than quick change oil places

Andy in service was great to work with. He took a last minute request to have our vehicle checked, performed service and troubleshooted. He provided a good range of estimation to be prepared in case something was found and was able to work with his team to make sure only necessary repairs were done. Great service Andy.

New Rogue looks great. To bad Ive got a 2020 which also is great.

Great communication and service, from making the appointment to dropping the vehicle off and picking it up.

Fast and efficient service

This is not my most recent visit, but since it hinges on previous experiences, Ill respond.This visit was fine and I was well satisfied. However - Almost always good service for the first few years. Had an issue some time back where a manager was to call me; visited with him in person twice and he NEVER responded. It will possibly change my mind about buying a new vehicle in the future. Also had an issue with a routine service - the sheet was marked that the brakes were fine. Began hearing some popping sounds and came back in and was informed that the brakes were shot. Service manager apologized and said some of the people who look at the brakes are not certified or something like that. Cost me quite a bit. Once bitten, twice shy?

Easy drop off, oil change was done in 35 mins. Great price too (< $40)

Extremely unprofessional, disregard for customers. My husband scheduled an appointment to buy out his lease, took off work, when he got to the dealership he was told the person the appointment was with left for lunch. Furthermore, no one inside the building was adhering to the current state requirement to wear a mask, which is telling of the staff’s regard for its customers. Will continue to use Kalamazoo from now on who has top notch customer service.

Great service!! I always go here and they always do an amazing job. Tony always makes sure everyone gets the best service!

Really appreciate the EV charging station. I was able to get enough juice to get back to the Kalamazoo quick charger on my way home from attending a funeral in Battle Creek. The fact that they leave it available on Sunday when they are closed was especially kind. Many dealerships dont.

Had recall work, oil change, and tire rotation done. All in a timely and professional manner.

Would have been a 5 star review rating , but my truck sat there for 2 weeks before it was touched with no communication from the service advisors, i felt as though it would still be sitting there today if i had not called and complained, a little communication goes a long ways . i know their busy , but again i was not told it would take 3 weeks to get to my van, i was led to believe they would be jumping on it the next day or 2 at the most !!! but it never happened !!!

Friendly Service.

Great people great job

Our car was messed up by some kid riding a bike and broke our mirror we were able to get it looked at fast they had to order a part it was here quick they worked with us because our furnace quit working the day we had appointment and they were fantastic about us having to change it then the day we had it fixed. I had lost my keys for our truck while my husband was getting the car fixed they even offered to bring him home but they got it done fast enough for me to get to work on time! They are a great team there! Thank You!!!!!

The service department was able to “squeeze” us in to make a warranty repair prior to our trip out of town. The service manager arranged for a rental so we could completed our pre-trip activities while work was done on our vehicle. Our vehicle was done before the time promised. OUTSTANDING customer service, we will definitely be back.

Id like to share with you the exceptional experience my family has had with Demaagd collision...I hit a deer with my Ford Taurus and it did a number on the front end. I honestly thought the insurance company would total it but Demaagd did such an exceptional job that when I picked it up it looked exactly like it did before Bambi got ahold of it, I was amazed. Well, of course I had to start spreading the news of such an awesome job theyve done and they should give them a try if they ever needed body work done when low and behold...lightning struck twice...i had bought a brand new Jeep grand Cherokee and only had it 2 months and a hail storm came through and beat the hell out of it, expecting that doors, fenders, and hoods would have to be replaced, they called and said that they had a way to fix all the hail damage without replacing parts or repainting it...of course I was skeptical but they called and said it was done and I took my husband with me to pick it up and he went over it with an eagle eye and even he was amazed...it looked just like it did when I rolled off the lot, to make a long winded story a little shorter, do yourself and your car a favor and go to Demaagd collision center.

Are the best cars running they last a long time you will be really happy with them

Overall great experience. Truck could have been a bit cleaner there was dog or cat hairs all over the seats.

Service was awesome, very helpful and friendly staff. Will recommend to friends and come back for all services and repairs needed on my Nissan Altima SV

Great customer service. They were able to locate the vehicle I wanted.

As Always, great service from DeMaagd’s. From sales, to service, to body shop, You can’t go wrong with choosing them. Local in the heart of the Creek with team members who care about you and your vehicle needs.... what more could you ask for. I’m also impressed by the safety they have as a business during this covid19 pandemic.

Great customer service! Will definitely go back again. Thanks for taking such great care of my vehicle.

I like them. Even though the faculty is completely outdated back to 1979, the service manager seems very nice and got us in to change the oil on my 370z. They even shuttled us down to a pancake restaurant for breakfast while we waited for our car servicing. UPDATE: 02/03/2021 I took my car into this service facility because I had a high pitch whine coming from the back end of my 370z. I took it in and they quickly diagnosed as having a bad rear differential. They gave me varying options: new, rebuilt and used differentials. With a new differential being pretty expensive, I certainly liked the third option. They even used my Redline differential fluid and provided them. Lisa and Shane (service managers) were very helpful and fixed my car in a few days being that I was out of state and was without a car. I would highly recommend this dealership as they have great mechanics who know exactly how to quickly diagnose my cars issue and fix it correctly the first time ! Thanks DeMaagd !!

Salesmen Tim Marske is exceptional, great to work with. I went to this dealership just because of Tim. Thanks.

Many thanks to Jim and Vince for a smooth transaction on our vehicle purchase. They both win top awards for the best customer service, professionalism and genuine care for their customers. They are the best!!!

Bought a used Car about a month ago, everything has been holding up great. Thanks Daniel for being very straight forward and honest with the car.

Just leased my second vehicle in a row from them. They made the whole process super easy both times and were not pushy what so ever. I could have driven to a number of closer dealerships but drove two hours to get there. Was not disappointed.

Employees were very helpful and friendly. Ill be back to buy new tires from Andy Noteboom because of the excellent customer service he provided.

Very clean and presentable... not pushy or combative when you have questions.

Great people who work in the service center and very helpful.

Service department has done exactly what theyve said theyll do every time weve been there.

Got me right in... completed the work required in a timely manner... very satisfied

Sean and Andy are always very friendly and keep you informed about whatever findings need to be conveyed.

Horrible sales service, I was the first to call and arrange to see a vehicle and was notified an hour beforehand that it was sold. This was 5 minutes after the sales guy Dan Walker asked me to send him a picture of my credit card over a text message. Wasn’t real fond of dealerships to begin with and I’ll be sure never to buy anything here.Response: I asked about putting in a deposit on Saturday. Monday afternoon Dan emailed me back to say he would make sure the vehicle was there for me to buy. I have the texts and emails if anyone would care to see them. Which I highly doubt other then the BBB who I’m contacting now.

I went in on Thurs. for a scheduled oil change & tire rotation with the idea of maybe pricing a new set of tires. Andy Notebloom, my Service Adviser, is always looking out for me and decided we needed to go shopping for tires then and there as it would have been a waste of time & money to rotate the extremely worn tires I had on at the time. I went with his recommendation and scheduled an appointment for Fri. The guys did the oil change, along with mounting the tires, balance & alignment in a smooth and timely manner. I can always count on the Service Department at DeMaagd Gmc-Nissan to take the best care of me and my Xterra and this experience was no different. I will continue to count on Andy, Shawn and the rest of the guys be it for regular service, preventative maintainence or whatever else my Xterra needs. I must add that 2wks. on, I am extremely pleased with the Goodyear Trail-Runner tires which Andy recommended. The ride is extremely smooth, the handling is fantastic and the traction in this unpredictable winter weather is amazing. Many thanks Andy and the entire DeMaagd Service Dept.

Matthew and James DeMaagd,I am writing to you because I am a customer of yours and I feel that you should know a few things from a customer’s view point. I brought my vehicle to your GMC Service Department recently on 8-5-13. Mind you that I bought the vehicle from a competitor in Battle Creek, and feel that there service department was way under par and borderline criminal. There are many places to bring a vehicle for service in this town, unfortunately there are not many great places to bring ones vehicle to. I am compelled to tell you both that my experience at your GMC Service Department was perfect. The Service Manager Douglas Baker was professional, courteous and prompt. I could tell he runs a tight ship and customer satisfaction comes first before anything else. I am in the customer service business and there are few people like Mr. Baker out there in the customer service world. You both are fortunate to have him on your Team. Please take great care of him and show him the same employee service he gives to your customers! I normally don’t write letters like this because I feel that people should take pride in their work and just give a 100% of themselves every day at their work. But this time I am compelled to write this letter of praise for someone who went above and beyond his 100%. You can truly tell that Mr. Baker has a “passion” for his job and cares about “your customers”.I have told Mr. Baker that he has a customer for life. I will be sharing my experience with many others and highly recommend them to take their vehicle to DeMaagd GMC Service Department and ask for Mr. Baker there Service Manager, he will take great care of you.By the way in my line of work when I recommend someone or something, my customers and friends trust me for my advice and recommendations. You both know in a business world of customer satisfaction the return customer is your bread and butter. The relationships you nurture with customers is priceless. I am sure you both understand where I am coming from.Thank you gentleman and much success to your business with Mr. Baker on your team.

Andy helped us after my appointment fell through. Listened to my needs, didnt make me feel frustrated or rushed

Best car dealership ever!

Amazing service! Was greeted by one of the managers named Sorin and got the immediate care I needed for my car! He was super polite and very patience with me not knowing anything about cars! Very pleased. Would not go anywhere else to get my car looked at or worked on.

Just leased a new Rogue again. Have always had very good luck with the Rogues and will do so in the future.

When I purchased my used vehicle with 70,753 miles, it should have been completely serviced. Upon my 1st service at 74,440 miles, it was over $350.00 for a service. Not what I would have expected for an almost new car.

This is specifically for the body shop. I dealt with Julie in the office and managers Jim and Jack in the body shop. I cant say enough for their personality and the quality of work they did. The other drivers insurance company pretty much made me crazy with everything, but everybody at DeMaagd did what they could in the timeliest manner they could. Highly recommend and will return for future body work needed (hopefully not due to having my car slammed into)

I had an oil change on my Nissan cube. It was fast and affordable 🙂

Service advisor was extremely helpful and knowledgeable.

Great service! Cody was so nice and helpful and he made the payments on my new Rogue exactly what I wanted! I highly recommend him and the rest of the helpful staff at Demaagd to everyone.

Excellent customer service!! I cant say enough about the service dept. Tony, Christa and Julie keep up the good work.. I will continue to use DeMaagd for all of my vehicle repairs.