Arrived in around 30 minutes and had us ready to go very quickly! Wonderful service and advice

The guy who answered the call was rude and hung up on me.

Bill provided excellent customer service and have be a fair price. He came in the knick of time and rescued me and my wife in Baton Rouge, LA. thanks again. A lil pricy, but its worth it.

Expensive but they got me out of a jam. The guy who showed up was courteous and helpful. And got me off the bridge in no time.

Very rude and disrespectful! Never felt so uncomfortable trying to get my car situation handled must do better!

Excellent customer service and quick response time.

Awful driver that will not get out of the left lane of the interstate. Have to get into the right lane just to get around him.

Fast. Professional and courteous. From the receptionist, to the owner, it was a great experience. I definitely will use them again if I ever need a tow.

Hate that I had to use them, but glad they’re around. Bill was polite and professional and fast. Got to me under 40 minutes, wasted no time in loading my vehicle up and getting it unloaded.

Everyone was very helpful and nice. I will definitely us them again if I ever need another tow.

Save your vitriol for those tow cars for another company... this one only gets people off the highway when they are in desperate need of a tow. Cannot say enough great things about ERS! They were prompt, personable and very cost effective. You do have to have cash to pay, but considering they were about a quarter of the cost of the big guys and promised theyd be there in 1/2 the time, it was worth every penny. They dont do contract towing, which means if you see ERS out on the highway, they are heading out to help someone who has called. Smile and wave, dont flip em the bird! And they have a flatbed, which helped me because my hubby had a double blowout front and back so he couldnt just be pull-towed. Theyre in my cell phone from now on!

I have not received service from this business. So there is no rating for this from me.

The receptionist on the phone was very rude and had a nasty attitude. I can only imagine the rest of the staff.

This was one of the worst experiences Ive had with a company in a very long time, extremely rude and unprofessional. I spoke with a man by the name of Bill, he left me, my 2 year old son, and my wife, stranded on the side of the road so he could go to another job in Houma that paid more money. We only needed to go 5 miles down the road. He didnt even try to refer us to someone else who could help.

More than 200 dollars for less than a mile crazy

Absolutely horrible customer service

So incredibly rude and uneducated.