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Tuffy Tire & Auto Service Center
271 S Randall Rd, Batavia, IL 60510, United States
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Comments
Ja
Review №1

Great guys there, great mechanics. Owner is down to earth & wo t over charge you

Al
Review №2

Really glad to have found this place! We have 2 older Toyota’s and it didn’t make sense to continue bringing it to a dealership anymore. Tuffy has made great, affordable repairs on it while standing behind their work. It’s nice to find a car place that you can trust and don’t feel like you’re being taken advantage of!

Ra
Review №3

The service was excellent and John was able to get me in right away for the brake job on my truck. This will be my new service center for my vehicles.

De
Review №4

Made an appointment. My issue was taken care of by professional service. Highly recommend this place.

Jo
Review №5

Straight forward. Honest. Never sell service that is not needed. Highly recommend

Na
Review №6

Tuffys Batavia never fixed the otiginal problem I brought my car in for. I brought my car back 4 times and they still didnt fix the original problem. They do not stand by their work. The front desk guy is very rude and deceitful and sexist.. Take your car somewhere else.

Ma
Review №7

I loved the service from the initial phone call to the fast service provided. I will return and tell my friends this is becoming my favorite place to get my car issues solved. WAY faster than the manufacturer. Great job!!! Keep up the good work. My 2017 Honda pilot brakes have never been so reactive!!

Bu
Review №8

MAKES SURE TO GET A SECOND OPINION AFTER DEALING WITH THIS PLACE.

So
Review №9

It’s difficult to find a car shop that can be trusted. I have used this location two times in the past month. John worked on my car and I highly recommend him and his team. I am very happy that I have found a new repair shop. I will no longer go anywhere else. I feel that this is a reputable and trustworthy establishment. Please give them a try and I know that you will not be disappointed.

Au
Review №10

I was up in the area for work when my fuel pump went out and had it towed here. Explained to them how important it was for me to get back on the road ASAP. John understood being a businessman himself and took care of me. I was back on the road the following day. Great people and great work and great prices! They will definitely take care of you!

Yu
Review №11

Tuffy is really fast and has the lowest prices around. I would recommend them to anyone because the dont over sell. They just take care of whatever your issue is.

Da
Review №12

Ive been taking all my cars here for over 10 years and they are phenomenal. I had my AC go out and thought it would be a fortune to fix, but they found out it was just a small component and only cost under $30 to fix it. They are extremely trustworthy and they do great work. I still go out of my way to go here for oil changes after moving 20 minutes south of Batavia.

Br
Review №13

Great service on a wheel alignment

Dr
Review №14

Good fast and honest service.

st
Review №15

Great service from John on my breaks for my Nissan Xterra. I have tried a few other places but Pete get his, Been going hear since he opened.

Al
Review №16

Mr.Joe Rozsypal service manager and Mr.John Piaskowy owner are professionals.A business man whom knows his services and allows the customers 1st. Mr.Rozsypal is a ASE professional technician and knows exactly what my suspension issues were and not only diagnoses them but correctly corrected the issues at a fair market price point .Thank you and no one should second guess their expectations &experience they both have combined.Respectfully,.Alex Macaluso West Chicago, Il

Pa
Review №17

I recently had my front and rear brakes replaced along with a basic tune-up completed on my vehicle. Right from the start, all of my questions were answered in a friendly and professional manner by the owner John P.I was able to get an appt. set-up within 48-hours of first calling and the work on my vehicle was completed in timely, quality and low cost manner. I highly recommend the owner John P. and his staff at Tuffys in Batavia for any type of auto service work you need to have done.Thanks Tuffys!

Er
Review №18

I tell everyone to go to Batavia Tuffys. Ive never had a bad experience there. John is so awesome and honest. The work done there is always excellent. Keep up the great work Batavia Tuffys Team.

An
Review №19

Best place Ive found for auto work. Their prices are very fair n reasonable. The owner is there every day. Which I like. Very friendly. Since my warranty expired on my car, this is the only place I go for maintenance.

Ma
Review №20

HIGHLY RECOMMENDED..HONEST STAFF

In
Review №21

Was freaking out when my car broke down but these guys got my car up and running the next day and now I can even feel the difference when Im driving. No delays or anything. I think I found this place by chance or fate perhaps. Loved the experience. This is a place you ought to go if you have car issues. Cant thank these guys enough. 🙏🏻

Ch
Review №22

Only place I get my truck serviced. Great people. Trust them with my life.

To
Review №23

The very best place for auto repair in the Fox Valley.

He
Review №24

I was referred to Tuffy in Batavia as a lady looking for a mechanic I could trust. Ive been with them now for two years, and could not be happier and more confident with their work. John and his team are all so knowledgeable, honest, friendly and professional. Best pit crew EVER!

Ka
Review №25

I have nothing but high praise for the Batavia Tuffy team. The customer service here is top notch, and the owner, John, will only sell you what you need. I’ve been a happy customer here for several years. My out-of-state family still gets their cars serviced here when they are visiting. If you’re in the area, this place is consistently great at taking care of your vehicle.

Ma
Review №26

Every time Ive been to this shop has been outstanding. They help relieve the frustration of a car break down. Great work, and compared to many local shops Ive seen/called, theyre definitely one of the more affordable options. You can ask at any time to see the credentials of the automotive technicians so rest assured youre getting quality car care. Theyre also very professional and timely with updates about their work progress.

Ru
Review №27

John and the guys do a wonderful job on all our vehicles, I highly recommend them to anyone looking to get their serviced

Da
Review №28

WHY would someone do business Solely with the same company for over 12 years? Honesty, Integrity, Trustworthy & Vast Experience. When you are fortunate to find All (not some) of these traits in one particular business whos owner & every person who works there each possess these qualities, not only Do You Stay With Them, you scream it from the mountain tops & share with as many people as you can Thats Why.

T.
Review №29

Have had nothing but good experiences here for several years. I appreciate that John will tell you when you dont need work done. The last time was when I took my car to the dealer for a safety recall. They called me back and said I needed brake service on both axles (unrelated to the recall). Took the car to Tuffy and John said the rear brakes still had at least 50% pad remaining and were fine--saved $250.

C
Review №30

I sent my nephew to Tuffy to service his 2017 Lincoln suv. They handled the problem quickly and we couldnt be happier. Thank you John and team.

Da
Review №31

The service was absolutely awesome. I brought both my cars there. There prices were great and so was the service.

Kr
Review №32

They are the Best

Do
Review №33

The comprehensive service provided was fantastic and I appreciated the team taking the time to answer a couple of questions that I had. Thanks again.

De
Review №34

Really great guys that own and run this shop. Because of some bad past experiences at other repair shops, Ive had trust and confidence concerns with all shops. Ive been using Tuffys in Batavia for several years and found them to do a great job, charge a very fair price, work with me and care more about me and my expenses than their bottom line. Its such a relief to have a shop you can trust.

Ra
Review №35

I always get the service I pay for!!

Da
Review №36

There is not a better auto service shop within 500 miles! John, owner and Joe, chief, master, best ever mechanic together with a premium staff of techs will provide you with an old school service shop experience.My familys 4 vehicles have been serviced at Tuffys for 10 years. Ford, Chevy, Chrysler and Jeeps

Ty
Review №37

DO NOT GO! FIND SOMEWHERE ELSE!I had my truck in there three times for an oil pressure issue. The first time they told me it was an oil pump, $1100 later and the problem still existed. The second time they told me it was a rear main seal and valley pan gasket, $785 for a rear main and $100 for the valley pan gasket a friend who is a mechanic put on and the problem still existed. The third time they told me it was a small screen that needed to be cleaned out. Really, $1800 and all that needed to be done is flush a screen. I am no longer allowed to do business with them because apparently when you ask, if that was the problem why didnt you flush it from the beginning instead of all of the other for $1800. There answer was you are insinuating that we dont what we are doing and do shady business, we are done doing business. REALLY! Over react much. Horrible place, horrible people, horrible experience.

Mi
Review №38

Quick Professional Service every time

Ge
Review №39

Great work great guys.

An
Review №40

Ive been going to Tuffy Batavia for years with 90% excellent results for 5+ years now. I find their prices competitive and Ive gotten to know John, Henry, & Joe well enough to trust them. When they dont get it spot on, they make up for it in other ways.

La
Review №41

Quick , and great customer service

An
Review №42

Owner is wonderful. Best prices and service.

Ky
Review №43

Great place for auto service. I always take my car here for maintenance. Employees top notch.

Ma
Review №44

Great and honest service. Good people!

Ja
Review №45

Very professional, great service and reasonably priced.

jo
Review №46

Great prices professional staff

Sa
Review №47

Came inside with my fiancé to get our car fixed on a part that has warranty on it, right off the bat got told to come back another day or schedule an appointment when we drove from another town to here for it to be fixed the same day. Horrible customer service by a man named John in the front desk, he was quite rude and stays on his phone. I am not pleased with this location nor have we ever been attended so poorly. Wont ever recommend someone to come here.

Ju
Review №48

Always helpful and fair pricing!

Wi
Review №49

The Team was Great

Mo
Review №50

Just ok. May look for new service center.

Ch
Review №51

They always do an amazing job

Da
Review №52

Git ur oil changed here

De
Review №53

Very helpful!

Ol
Review №54

Expensive. Had to go back three times before they figured out where my leak was actually coming from.

Mi
Review №55

Quick and professional

Information
21 Photos
55 Comments
4.7 Rating
  • Address:271 S Randall Rd, Batavia, IL 60510, United States
  • Site:http://www.tuffybatavia.com/
  • Phone:+1 630-879-9941
Categories
  • Auto repair shop
  • Auto parts store
  • Auto tune up service
  • Brake shop
  • Engine rebuilding service
  • Mechanic
  • Muffler shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–3pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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