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Friendly Windows Window Replacement
135 Park Avenue, Suite #200F, Barrington, IL 60010, United States
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Ku
Review №1

Delayed review. Was supposed to write this last week itself. These guys replaced 8 windows at my fathers home. He is extremely happy with the result.

Ch
Review №2

5 stars! I had no issues with Friendly Windows. The technicians were on time and replaced my windows as I wanted them to. Polite and friendly people.

La
Review №3

My experience with Friendly Windows ended up being such a disappointment and I am NOT a person to typically write scathing reviews, but feel people need to know about my experience because all the other reviews are so great! I was very excited to hopefully be another great review of this place. Ultimately, they completely fell off the face of the planet and never got back to me. Heres how my experience went.When I first called, I left a message asking for someone to come out and give us a quote for windows and a few door replacements. I got a return call within 1 day (maybe even the same day) - great! Someone would come out. The person who gave the assessment was polite and friendly, though he did seem a bit young. But overall the assessment experience was great. Covid precautions in place which made me feel comfortable. He took measurements of everything, and said it would be a few days to get back to us with the proposal. We got it within a couple of days, and I had a few modifications to make, and some questions which were answered promptly. Everything was going well!We got to an agreement on the proposal/contract, and I emailed saying we would like to move forward and asked what are the next steps. We ordered a new front door and sliding door based on guidance from our main contact. They said they would be in my area the upcoming weekend, and could they come by to do final measurements. Unfortunately we were not going to be around that weekend, so I replied saying we wouldnt be around but could they come some day the following week. No response.I followed up via text with our primary contact, and email, and phone call to the office. I gave them a final chance to respond after a few weeks of zero contact - via email and by phone. The phone number now goes to an empty line so far as I can tell - says this voicemail hasnt been set up yet.So disappointing. Was so excited by so many positive reviews, the initial meeting and measuring and contracting went smoothly...then, nothing. I really tried to give them the benefit of the doubt, but ultimately, they lost my business from a complete and total lack of responding. Bummer! Wish I knew what happened. Now Ive spent $3,000 on new doors and have to find another company to come install them. And, were back to square one on the windows.

Ro
Review №4

Thanks a ton guys. The technician arrived on time and completed the job as promised. Definitely 5 stars.

An
Review №5

We are very pleased with the installation crew. They did a great job– other than the new windows, we can’t tell they were here. House was cleaner when they left than it was before they came!! would recommend this service to anyone. Thanks!

Ma
Review №6

Really, their team left no stone unturned in replacing the old windows of my house, and that too at a super affordable price. I am very happy with your services. Keep it up.

An
Review №7

The staff was wonderful and friendly! Sure made the 2-hour wait go by better...our new windows look really beautiful and the price charged for the whole service was highly reasonable. Looking forward to calling you guys again for another window replacement work at our farmhouse. Thumbs up.

An
Review №8

Windows are beautiful! Very good attention to detail. From start to finish, everything was done in a timely manner. A technician arrived the next day to make sure the project has gone right. Couldn’t have asked for a better experience. Keep it up!

Ry
Review №9

Made my day….I just returned from a business trip and loved to see the transformed look of my home with beautiful windows. The team agreed to complete the project in one week, but the work was completed before a day. Thanks for the hassle-free experience.

Wi
Review №10

Contacted these guys to install windows in my clinic. I liked their punctuality as they arrived on time. Also, they had such beautiful windowpane designs, that it was quite difficult for me to choose the best one.

Ja
Review №11

The installation went well. I am happy that they were able to use the original branded framing around the windows. Also, the technician were very efficient and cleaned up well afterward. 5 stars.

Li
Review №12

Their performance and productivity were remarkable, which resulted in professionally installed, new windows. My family loves the new windows and already noticed a significant increase in our comfort. Well worth the investment.

Ta
Review №13

I went with the Marvin Windows option because it was the most lucrative investment for me. After doing research of my own and witnessing their demonstration of the product, I came to my final decision. I dont regret my decision so far. The installation went extremely well and the customer service was excellent. They even followed up with me post-installation to make sure all my questions were answered and to verify that I was satisfied with the completed job. I have no complaints!

Lu
Review №14

Thanks to their team for making up time for repairing the broken windows of my house on such short notice. I liked that their team arrived on time and replaced the ones with severe damage. Excellent work.

Pa
Review №15

David and John. Two names you need to know. David was there from the moment he showed me my options, and prices, until the deal ended. He walked me through each step of the process and explained why Andersen Renewals are great windows.John was very patient with me, as I was a bit inpatient with the window installation. They had severe weather and a backlog of jobs. Not their fault. He called me directly and promised to get the job done asap. I didnt even have to be home for them to install the windows. I came home from work and I have a brand new set of windows for my home in Geneva.These guys are the best! Call and ask or David!Thanks guys! A+++

Ca
Review №16

Professional, effective and committed sales team that wasnt overbearing or forceful. We were provided with information necessary to make an informed decision.The new home windows were installed in the timeframe we were promised and the schedule was overall maintained.This was a smooth transition. If you are in the market for new home windows, I recommend looking into this Chicago window installation company.

Wo
Review №17

This was a fortuitous experience. This was a competent window installation company that stood behind their products and their performance. Also, the windows have a warranty and are specifically the Marvin Windows brand, which are very high quality. Extremely satisfied with my purchase.

ro
Review №18

All around a solid experience from Friendly Window Replacement. I was given an extensive demonstration of their different styles and options of windows offered.My husband and I collectively agreed on the Vinyl Windows since they seemed to be the best quality and value for our money and commitment. I cant recommend them enough for your Vinyl Window Installation needs!

St
Review №19

I was planning on replacing my windows this fall and had Friendly Windows come and give me a quote. They were very professional, responsive, and friendly when coming to my home in Glenview. David consulted with me on my best options and recommended styles that would fit my home. I appreciated the no pressure sales process and honesty. We ended up choosing a brand called Marvin. I will be giving them a call later this summer to place the order. I’m looking forward to the window installation!

Pa
Review №20

Friendly Windows is operated by a group of rockstars! David, whom is the sales person I dealt with was 100% professional and knowledgeable regarding the different window options I had to choose from. I eventually chose the Marvin Windows after weighing all the pros and cons of all my available options. Thanks for the patience by the way! And thanks for completing the window replacements to high industry standards.

An
Review №21

Highly responsive, detail oriented and cost effective solution for window replacement in Chicago. I wouldn’t hesitate to recommend them to other homeowners.

se
Review №22

We are extremely satisfied with our Andersen windows provided by this window replacement company. Out of all the companies we spoke with, Friendly Windows was the most receptive to giving us straight answers to our questions, while also maintaining a high level of personalized service that most companies fall short at providing.Not only was their interactions with us solid and transparent, but the windows themselves have a warranty and are a drastic improvement compared to what we had. Im only docking a star because they were a little more expensive than my husband and I anticipated, but thats not a deal breaker! You get what you pay for!

Cl
Review №23

Out of the local window replacement companies in the area, Friendly Window Replacement was the most people friendly. This includes no attempt at high pressure sales tactics or strong arming of any kind.The sales person was commendable, completely rational and reasonable. They didnt expect us to make a decision right away, which is a level of realism anyone can relate to.This approach made my husband and I comfortable enough to hire them.for the window replacement project. Were very happy we did and dont regret this decision post installation. Thank you!!

No
Review №24

Thank you for installing my windows in a professional manner! Id recommend Friendly Windows to others!

Ka
Review №25

Quality window installation performance from Friendly Windows. They were 100% communicative, professional and accommodating throughout the installation process. I picked the right window installer in Chicago.

Lo
Review №26

We loved working with Friendly Windows. My sister-in-law lives down the street and had her whole house replaced and they looked great, so I thought I would try them for the four windows that I needed to have replaced. David was very polite and accommodating to finding a solution for our budget needs. John took care of some surprise work that we uncovered to keep on schedule, and Greg and Patrick did the work, which was done very well. I sum this up with these key thoughts: On time. Clean. Polite. Fair. Fast. Capable. I recommend using this company.

Da
Review №27

Would highly recommend. Quality work done by professionals. Friendly Windows has very good customer service what makes sure you have everything you need. They will resolve any issues you have. Overall great experience.

Pa
Review №28

Excellent customer service and fair pricing. David is indeed friendly and great at his job. I used Friendly Windows for a condo in an old building in 2016. The windows are holding up perfectly and I’m calling them again soon for quotes for another project.

ma
Review №29

Great company. They replaced all the windows in my house. Changed the whole look of it, it looks amazing. They kept it clean the whole time. After this finished they cleaned around the work area. I couldnt even tell they had been there at all. They walked to every window with me and showed me what they did and how. Great quality and service. My house has been much warmer ever since. I would recommend Friendly Windows to everyone! Thank you guys for the amazing work .

Bl
Review №30

There are far too many advantages when using a licensed, insured and professional window installation company compared to one thats not. Ive learned my lesson from dealing with an unprofessional window installation company in the past.To say that the experience with that company was unpleasant would be an understatement. Wherever they lacked, Friendly Windows excelled in. It really showed in their approach to the installation process.Their window installation capabilities far exceeded my expectations and their customer service was effortless. It never felt forced. They executed exceptionally well and are a great Chicago window installation company. I say that with confidence.

Mi
Review №31

Great company to work with! We got a quote very quickly and we ended up going with this company. Quality installation and great follow up. I would recommend.

Ta
Review №32

My experience with Friendly Windows has been exceptional. They installed my new windows in record time, with no issues, delays or excuses. The windows turned out wonderfully.

Ka
Review №33

I setup an appointment to replace 10 windows for my parents home in April. We decided to go with them after also getting 1 more quote. The new windows open and close smoothly and Greg did a nice job on the window wraps. Overall a positive experience. I would highly recommend friendly windows to anybody.

Pr
Review №34

Found them via Angies List and was very happy with their service. Fast and efficient install. Friendly staff. I would definitely recommend them again. 4 1/2 stars because I wish they would have taken all the window stickers off before leaving.... :)

Ch
Review №35

Im glad I called them to get my windows done. Nice people and they gave me a reasonable price. Wouldnt work with anyone else. They speak polish too which helped working with my family.

Li
Review №36

I was looking for Window replacement in Northbrook IL. I called 3 companies, Renewal by Andersen, Pella and Friendly Windows. After meeting with all 3, Friendly Windows was the best choice for my family. Salesman was super knowledgeable and helpful. Didn’t rush to to close the sale like the rest. We ended up choosing Friendly Windows and they provided us with Marvin Windows. We ended up saving an average $10,000 for a Better quality window than the competition. We just booked our order for 25 Marvin Windows. We are excited and cannot wait for the work to be done. We highly recommend Friendly Windows. You get a family owned experience. Thank you for your professionalism and treating our family with respect.

Be
Review №37

I recently contacted Friendly Windows to replace 10 windows in my newly purchased Wilmette home. I had no prior knowledge about replacing windows. They quickly scheduled me within two days and came out to see my windows. David took his time presenting their company, the different options, and installation process. I had three window installation companies come out and Friendly had the best pricing out of them. I went with them and I could not be happier with the new windows in my home. Big thanks to the team!

De
Review №38

Friendly Windows was the second window replacement company I had contacted. They showed me many samples of products before I finally chose the Andersen 400 Series. They were competitively priced, so I went with them. Their crew came early morning and worked without stop until they were finished. No mess left behind. They even put my blinds back up for me. I would definitely recommend them.

Mi
Review №39

I liked the work done by friendly windows. David the sales rep came out and gave me a reasonable price. And after waiting for the windows to be made, the installation crew came prepared and ready to work. They did an excellent job installing the new windows, as well as cleaning up the huge mess left behind from taking out the old windows. Overall I would recommend this company to anyone looking to replace their windows.

Ad
Review №40

David and his crew for very professional and installed all of our windows in less than 8 hours. They were great to work with, explained everything very well and answered all of our questions.They had great pricing on top of the great service. I highly recommend.

Ca
Review №41

Awesome window installation experience! Thank uou again for your assistance during this process!

Ze
Review №42

Sales manager David was very nice and gave us a quote without putting any pressure on us. We loved that their windowsHad .25 u value which is the best weve seen and very good warrant. The price was great and very neat and quick installation.

al
Review №43

When my husband told me wed be getting our windows replaced by thos company, I didnt really know what to think or expect. I was hoping they would do a professional installation.My husband is known to make irrational decisions from time to time but thankfully this wasnt one of them. He chose wisely with Friendly Windows. Our windows are holding up very well post installation.Sincerely,The Moroneys

To
Review №44

Got quite a few windows replaced. Prices were pretty good compared to a few other companies that gave us quotes. Also, the new windows look great!

Ma
Review №45

Great quality windows, installations were done fairly quickly and very easy and fast communication with them. Already recommended to my neighbors and friends!

Ir
Review №46

This company does some outstanding work! They just finished doing my whole house and it looks FANTASTIC! Great prices too!

Mi
Review №47

Found them on Angies list, also highly reviewed. We were looking to replace two problem windows and loved the price and results so much we are doing another two! We have some bigger ones that will need some saving up for, and will definitely use them again. Friendly service as the name says, quick and responsive, with great installers.

La
Review №48

We just had all of the windows in our home replaced and we were very happy with the level of service and quality of work provided by Friendly Windows. We also feel that we got a great value after we were provided several quotes from companies such as Home Depot, Pella, and Andersen. We ultimately got beautiful Andersen windows even though the guy from Andersen who came to give us a quote practically laughed when we told him our budget and expectations when he visited. We will definitely use Friendly Windows for our future projects.

HP
Review №49

Outstanding service and work product. Competitive pricing, and a pleasure to work with. Highly recommended.

Wi
Review №50

They did a great job. They worked fast and professionally and took great care with the installation. Very willing to spend extra time answering our questions. Highly recommended.

To
Review №51

Got 6 windows replaced and they look great. cant think anyone else would have met my homes needs. also notice my homes heating bill has went down

Je
Review №52

I have worked with this company for many projects.They are very profession & do highly detailed, beautiful work.I would definitely recommend them!

Ch
Review №53

Very happy with my window installation project for my rental project. Friendly was the last of 4 estimates I had done and they came in at the lowest price despite needing custom sized doors made. (Other companies came close to double their quoted amount, one even saying theyd try to make the standard size doors work instead of the custom size needed.) I was impressed that David called the window manufacturer onsite to get an accurate estimate for the job, and the price quoted to me stayed true to the end! I met the owner and the installer prior to the installation for the measure check and both were very nice and professional throughout. My only criticism would be that the communication was a little confusing between texts and calls and emails from different people, but always pleasant. I highly recommend giving them a call for a quote for your windows and door needs. Ill be calling again when were ready to replace the windows for my primary residence!

He
Review №54

Very good

Ch
Review №55

Cannot get a single response about windows.

Vi
Review №56

Good, professional job, did everything fast.

Information
100 Photos
56 Comments
4.9 Rating
  • Address:135 Park Avenue, Suite #200F, Barrington, IL 60010, United States
  • Site:https://www.friendly-windows.com/
  • Phone:+1 773-550-9000
Categories
  • Window installation service
  • PVC windows supplier
  • Window supplier
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:10AM–4PM
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • LGBTQ-friendly:Yes
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