I have the receipt and the items were not open and there was nothing wrong with them they refused to take the items back and gave me half of my money back for the stuff that there was nothing wrong with absolutely not a very good return policy be very careful what you buy there .

I love this store. Every dilemma I have run into they resolved as if there were no issues. The staff have been so accommodating that even if they didnt match prices Id still go to them. Great all the way around.

Love these guys cheap parts and timely too

We broke down on our way home to New York and thank goodness for auto zone . The store manager helped us above and beyond to get us back on the road. Thank you!!

Got a battery today. Right part, okay price, installed for me, so whats to complain about?

I always get personalized service from this store, I just love it. I dont come often, but when I do, its like they know me. Whatever I buy, they put it on, full it, whatever for me! As a 57 yo grandma, I appreciate it greatly! The stores always clean, stocked and well organized.

The them install new wiper blades.

Good people fast friendly service.

Very helpful sales people.

Only some of the employees were wearing masks. It’s got to be everyone.

Great people, very helpful and polite 👍

On 2/6 I went to this location and both employees were not wearing masks. Please shop elsewhere, advance auto employees wear masks.

I appreciate being able to come in here and find simple items like windshield wipers and filters for my car. I do lightweight kind of work and this suits me.

I was very disappointed that employees were not wearing masks. They do have plexi -glass near the cash registers, however they staff are not always right behind the barrier. One employee went outside to install wiper blades ,with the customer wearing a mask, employee not wearing a mask. I wont be going back anytime soon.

Been here a few times. Never really had a stand out experience. Haven’t been in a year or so cause of how rude the manager is. Employees seemed to not know very much about what they are selling. There are plenty of other more knowledgeable parts stores within a rocks throw.

I was a touch sceptical at first, but after twice getting me a part next day that was either unavailable or r+r to the other places in the area, they had my attention.

Great store has tons of parts I need in order to fix my truck, the two employees I delt with today were very nolageble and talked with me about the vechicle I own. Best autozone I wouldnt want to buy parts for my pickup at any other place

Ordered a hitch, to be delivered to store in a few days. Its two weeks later, no sign of my part, no idea when it will arrive. Stick with Napa.

Never have what I need

There is quite a few Auto parts stores that dot the landscape in Barre and Montpelier.Advanced, Napa, oReillies, etc.At first I thought these stores were all alike but earlier in 2018 I experienced an unfortunate customer experience at a competitor.AutoZone has this far proven to be very reliable, stands by their product (unlike competitors) and are very friendly

Staff is helpful. Store is clean. They have all the things a typical AutoZone has and then some. Audio. Oils. Paints. Decals and accessories. Prices arent super cheap. But they are competitive

Steve and Calvin knew exactly what I needed and provided a tremendous amount of customer service for the vehicle dilemma I was in. They were both very knowledgeable and patient with any and all questions. I now have a new favorite part store in the Barre/Montpelier area!! Thank you both and thank you AutoZone for having such a caliber of staff available.

Starter motor was defective out of the box. Someone had obviously dropped it before packaging as the box it self was fine. Positive post was loose and the relay connector was cracked. Wont be shopping here again.

When you go into an auto parts store you expect the employees to be polite and knowledgeable. The imbecile I dealt with was neither. I regret not taking my business across the street to advance auto.

Charlie and his manager were exceptionally helpful today. I had a slow parasitic drain on my battery. They went above and beyond when both the Chevy and GMC dealers in town turned me away because their computers were down. Specifically calling those dealers on my behalf and seeing if my vehicle would be safe to drive home for repairs. Neither dealer would bother. Even a few customers joined in the conversation until we had some theories on the problem. I came back later for parts which were ready for pickup promptly and was wished well in getting things fixed up and home safely. I get the sense this is the norm for the crew that day, going above and beyond. I will certainly head back to Autozone again next time the need arises. I did get on my way again thanks to their help!

They did the free diagnostic check for my check engine light and turns out what I need is a dealer part but they were friendly, helpful and best of all know the hrs for the part dept at the dealership.

Great place to get parts at, great customer service also....

Had everything I needed and good staff, just needs to be cleaned a bit more.

They usually have the parts I need in stock or can get them by the next day

Wether I order online or purchase in store, always been very satisfied with the quality parts and selection from AutoZone.

I go there for everything, very good prices and they have what you need, they got tools there too. would highly recommend.

Man told me the low end lifetime brake pads are best as I remember they are thanks Robert

Great service and prices

Being new to Vermont, Ive come to realize the importance of supporting local business. More importantly, I support employees who do their best to ensure customer satisfaction which is what you will get at this AutoZone.

The young man at the counter was not interested in his job, was very distracted, and slightly rude. Not service oriented. He got me the wrong parts, and when I called 3 times to ask about it they never answer the phone, I let it ring for 8 minutes on speaker..... there so busy? Doubt that!

Staff was very helpful and had what I needed

Best thing besides price is that every car part you buy is in their computer

Brake caliper didnt work right out of the box. Multiple other times they have given me the wrong part. Staff is a bunch of half witts

Low prices most parts in stock employes​seem like they in a rush to get u out door. And some just have no knowledge of cars

Nice, big, clean store public bathroom in back luckily for my daughter. Thanks

Helpful associates, great products.

It is usually helpful.

Great store with friendly staff!

Great guys and girls great at military discount and warranties

Needed brake pads, went in, they looked up what I needed, had them in stock, bought them and was out of there quickly.

Great customer service

Employees have a huge lack of knowledge when it comes to parts. I would stick with bind Auto parts .

Its a corporate parts store. enough said.

Many parts are in-store to purchase. They dont always get you the part that fits your vehicle so it is good to do some cross checking of arts numbers before you leave. Friendly staff works here! I would come back here again.

Staff knew little to nothing. Had to use google to answer questions that smaller/local shops would know.

Helpful staff.

Great place...

Good customer service

They are great

Get all my car parts cheap.....

Very good

Ok

Love it