The General Manager, dont remember her name, lied to me when she said my account had been cancelled, after I asked that it be. Reassured me that it was terminated and my credit card was removed from their system. Today Planet Fitness of Bardstown charged my card hundreds of dollars even though I was told it wouldnt and even though not me or my gf have stepped foot in their facility in months. And btw the entire reason we left was bc the staff and others were regularly harassing her and I thought the place was nasty otherwise. Big no on this one.

Love the Planet Fitness in Bardstown! Theyre always friendly and willing to help anytime needed!

Account has been frozen for months now due to Covid19. Found my checking account debited for annual fee and month usage. No communication made if I wanted to continue or end my Planet Fitness account. Talked with staff member and found out that that is just how it is. I would recommend Planet Fitness communicate better instead of taking fees without involving client first.

The manager Natalie is the best thing about this place she is always a bright smile even thru the mask.Always clean.

This location is super clean and the staff is always friendly. Everyone is masked up so the environment feels safe and welcoming.

Where you can regain confidence with you and your family

PF Bardstown is great! Clean gym, lots of equipment, great staff. Not much else you can ask for.

I work third shift so its always empty when I get there. Staff is always friendly and the place is always clean.

Been going to this facility for about 2 years maybe more now. Have never had any issues with the staff. I almost know everyone of them and they are always friendly and hold their jobs to high standards. Great facility to workout and very clean compared to others.

Clean.. friendly and knowledgeable staff..

We moved and was told we could freeze our account. That we could come back unfreeze it if we wanted to use their facility again..... They just charged over 40$ on both my and my husbands account And called it an annual fee. We are not close enough to want to use Planet Fitness and we for sure will never use it again after this. Be careful with what they tell you, it might not be the truth.....

Very clean, great staff

I have been in the past and I going to join again as soon as covid 19 gets calm down. They are always clean

Two words ......love it

Love it always clean friendly staff

Enjoy this gym good staff.

Its a good place to work out. I dont use the tanning or all the other fancy stuff, so I downgraded my membership to $10 per month and you cant beat that. Even with the $40 annual fee its still a good deal. The equipment is well-maintained and in good condition. This is a very clean gym and anybody is welcome there. Theyve helped me lose 56 pounds so far in 4 months time. I feel a lot better than I used to and my doctor says my health has improved greatly. The staff are very nice and helpful.

Wow, great experience. Im visiting and without a membership. The staff, I think it was Caitlin, was very helpful. Everything seemed band new. Nice equipment and nice locker room.

Great equipment! Nice people.

The staff is very friendly and helpful however I will probably be looking for a membership somewhere else. The WiFi goes is frequently slow especially when its busy but thats not a huge deal.The showers in the womens restroom is barely usable. Only the tiniest trickle of cold water comes out of the shower and even that goes away when ever someone flushes a toilet.Its a shame because I love everything else about the gym but Id like to be able to work out before work.

Every other aerobic machine shut down to keep exercisers 6 ft apart. Lots of sanitizing going on. Bardstown PF, you rock!

Kind of small...I dont like how some machines are directly in front of the tread mills and things like that, it makes you feel like people are watching you, theyre also in front of a whole lot of mirrors. I dont want to watch myself jiggle or anyone else. I hate that. You have to figure out the machines by a picture and some dont have that much. Youre kind of on your own to figure out how things work. Tanning beds are cleaned by the person who used it before you so theyre not clean

Clean, relatively friendly. The location is nice. The staff are nice, but very unknowledeable. My two biggest gripes: the dumbbells only go up to 75 lbs, and there are no power racks or squat racks. They have Smith machines, but I wont use those.

Great place to work out. Always clean and friendly staff. Really glad we have this place in Bardstown. Very budget friendly.

I go here 3 to 4 times a week at all different times. Always greeted with smiles. Bathrooms clean and plenty of equipment.

Hope you don’t expect a decent shower after your work out. Read the previous reviews and you will see exactly what I’m talking about.My mom and I got a membership here basically just to use the shower facilities- barely a trickle of water and the water that came out was as cold as ice.Refused to refund my mom’s money, apparently not having up to par facilities isn’t a good enough reason to refund someone’s money. What a joke. Don’t go here. They only care about taking your money.

Great work out equipment and easy and very well guest service

Great people and a great selection of equipment to choose from I am so glad that I joined

Clean and Friendly. Nice staff and they always helpful.

The staff is super nice and helpful, the facilities and equipment are always clean and in optimum condition

Great place to work out with friends. Nice staff

Planet Fitness has helped me lose 32 pounds in 5 weeks. I feel terrific and have so much more energy!

The gym is well equipped clean although apparently the building has a severe hard water problem that they claim theyve been trying to fix for months. Taking a shower is a miserable experience. Water pressure is pathetic and shower heads remain constantly plugged. Replacing them appears to be a silly suggestion.

Great place to workout. Friendly, helpful staff and week taken care of

Clean. Friendly. User friendly. All ages.

Very nice place to work out. My favorite is there 30minutes workout zone.

Lots of equipment. Never have to wait for a machine. Friendly staff.

So much equipment. Great staff, lots of cool regulars and very cheap membership fees.

New manager Presley is rude and no help resolving issues. Did you know you can not get an email or address or phone number for any upper mamagent. Try it.....cant so if they ever take money out of your account in error youll spend all day getting the run around. Anyone else have issues..love get the word out. We have a lot of good gyms in town. Stay away from planet fitness in bardstown. Gabrielle in etown planet fitness is nice and treats you like a manager should. Were not that lucky in bardstown. Better safe then sorry and not go to bardstown s PF.

Always clean and the staff is great!

Friendly staff clean friendly cheap love this place so much

Pricing is gimmicky

Fun and entertaining. Personal trainer was outstanding.

Very clean, nice pfit!

Greeted friendly and polite.feel relaxed here.

Great work out atmosphere

New, cool people, relaxed atmosphere.

Be warned, there are no operating showers at the Bardstown facility. See previous reviews. We signed up and paid a membership fee and made it very clear we were basically using it for the shower facilities only. They took our money and the first time we went to use the shower there was a trickle of cold water only. Went to complain to employee and he quoted yes weve had a lot of complaints about that. And now they are refusing to refund me my money, and basically stated that is not a good enough reason to refund you. Wish I had read the reviews first, so be warned! This is a gym with NO functional shower and no cares except for taking your money.

New manager presley is so rude she treats people very rude and I was happy to cancel my membership.

Awesome staff and facility...

Great no judgment are to get healthy

Love it people are super freindly

Love it wonderful gym and staff

Great service and very clean

Awesome place to work out

Friendly and clean

Darkside athletics is better.

Love this place!

It was great i like it.

Mostly good place to exercise

Great place!!

People r nice

Very friendly and nice

Clean and friendly. All machines in working order.

Great Gym

Very clean place

Nm

Great staff

Sucks

Stuck up employee

Clean place

Total awesomeness

Great

Judgment free zone

Clean and friendly