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Union Street Towing
27 Perkins St, Bangor, ME 04401, United States
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Ch
Review №1

Had to have my car towed. The driver was very polite and was on time. This was the first time I ever had to get my car towed and I was very pleased with their service.

Ja
Review №2

Always love the service I’ve had here. Primarily, I have AAA - who uses/ works with Union st. All the techs are professional and friendly. They are always on time and do quick and efficient work. :)

Qi
Review №3

They are absolutely wonderful and professional. My car broke down and they were able to tow it to Massachusetts for me. Matt was my tow driver and he was great.

Ma
Review №4

When triple A told me I would have to wait 3 hours, in the dark, while it was raining, 2 hours from home for a tow, Union Street Towing saved me. They were there within an hour and the drivers attitude towards the rain, late hours and dark was phenomenal.

Ro
Review №5

Great customer service, the vehicles might not look like the best but they are running at tip top shape as far as I can tell. Friendly staff willing to meet the customers needs and on 5he plus side they dont even ask for a security deposit! I know right 😱 unbelievably amazing! Definitely recommend this business to us poor people 😆

Da
Review №6

Awesome experience. Ive had to call on them twice within the last month. Very fast response time. Excellent service 👍 Highly recommended.

El
Review №7

They were contracted by AAA for battery service, arrived at the appointed time, and were efficient and professional.

KM
Review №8

When I called Union Street Towing to request further clean-up of a lost-load spill from one of their flat-bed trucks along Rt.1 they followed up and a few days later the rest of the debris had been removed. I found this responsible company action to be very impressive and I thank them.

La
Review №9

Decent towing service with good rates.

Re
Review №10

They had the nicest most professional guy come help me out. Thank you so much!!!🙂

Gr
Review №11

Extremely fast had my keys out of my car before I even knew they were there. Although I do have to deduct a point because they are extremely expensive. They seem to know they have you over a ringer and they take advantage of that. $50 just to get your keys out of your car which takes them less than a minute or two to do that seems a little pricey.

Ju
Review №12

They will tow your car if your parked out front of your own house with a parking pass and won’t take it off the tow truck until you $50. This is now the 4th time my car has been towed from the parking spot right in front of my window. This is the worst company in all of Bangor.

ma
Review №13

A friend stop by briefly last week and locked their. Keys in there GMC Pick up Truck. Unfortunately they had their two large dogs waiting in it. The. Truck was only a few years old so we realized right away the old Coat Hanger Trick wouldnt work. After discussing the options such as Locksmiths, Dealerships, ad even breaking the glass on the door I remembered Union Street Virgo. Previously when in such a predicament and I belonged to AAA they would arrive in no time at all.Wondering if they were even still in business , I called. To make a long story short or to make an impossible situation resolved ; the voice answered after two rings, she was smart , cheerful . Within a minute I had been told Yes they would come, in as little as thirty minutes and the Cost a mere Fifty - give Dollars. Twenty - five minutes a polite knowledgeable Service Attendent arrived and two minutes later our friend was bidding us fareeellI cannot think of a better outcome. I HIGHLY recommend Union Street Virgo.

Ar
Review №14

They are very prompt, very courteous, and professional. They are my goto towing company.

Cu
Review №15

When I needed an emergency tow, they were there sooner than they quoted and made the delivery at the location I needed with no problem. I am very impressed with the simplicity of their service.

Na
Review №16

Id call these guys over any other place great tow rates

Jo
Review №17

Very reasonable rates. The tow truck driver was very nice. Got there quick. Ill definately be calling them next time i need a tow!

sh
Review №18

Amazingly quick service. Driver is now my grand sons favorite person and he wants to drive a flatbed wrecker

Na
Review №19

Needed lockout service. They arrived quickly, considering there was a snow storm, and they were speedy and polite. Very pleased, thank you!

An
Review №20

Wonderful experience. Dont need them often, but when I do, they are there.

Th
Review №21

No complaints, truck died at work. Everything was taking care of same day towing to garage over phone. Thanks

Ja
Review №22

Right on time, actual driver was professional and courteous!

Sa
Review №23

They sure took care of us in the situation that was painfully unexpected

Ka
Review №24

I was locked out of my car, and they came to where I was with in less then half an hour. He just got right to work, and then promptly left once the job was finished. Thank you again for helping me.

Pa
Review №25

Super speedy $50 lockout service. From the time I called it was probably 20 minutes and I was back in my car!

Lo
Review №26

Very friendly and extremely prompt on picking up and fast delivery as well.

Ro
Review №27

Very prompt. Invoiced right from cab of towtruck! Great service. Highly recommend.

Re
Review №28

Great place! Driver was very professional and extremely courteous and friendly. Union street made getting towed from Millinocket to Brewer as painless as possible. Would definitely use again if I ever need a tow.

Mi
Review №29

Good service, average rates and can travel where needed.

RJ
Review №30

It was okay to come and get my car in an accident but forgot that my car was the only kind in its parking lot and told my insurance that they didnt have it.... maybe a simple mistake but who knows!

Sh
Review №31

Towed and tire changed in under 2 hours. Very pleasant driver and nice people all around.

Je
Review №32

Ive locked my keys in my vehicles several times. 🤦‍♀️ They dont make u. If I have any issues I call UST

ro
Review №33

On time friendly Professional

Je
Review №34

They’re so quick and reliable. Absolute heroes

Re
Review №35

This place is the worse! Would and will never use again!

Ly
Review №36

Great people. Reasonable prices. Very willing to work with the customer to achieve the best outcome! Thank you from our family to yours!

Ja
Review №37

You did great thank you

Pa
Review №38

Nice people and the vehicle I used was very nice

Ar
Review №39

Great team with their jobs.

do
Review №40

They were very professional, got the job done quickly, treated my vehicle like it was there own i would use these guys again in the future. You cant beat their prices

Em
Review №41

Highly recommend. Polite, professional, and will go out of the way to help.

Da
Review №42

How was union st towing???? Mothefker how do you think it was!!!

An
Review №43

They showed up promptly.

Ke
Review №44

I recently broke down with plow truck. My 3/4 ton truck has a 9 plow and the fuel pump quit in the middle of a snow storm. Union St Towing quickly picked up my broke down truck in Glenburn and towed it to Hermon for a very reasonable rate. Thank you

He
Review №45

Great customer service!

Je
Review №46

Fast, efficient, and friendly service! They are my go to when I need either my car jumped, towed, or any other roadside assistance.

Ji
Review №47

Their always quick and know what their doing

Za
Review №48

He treated my Golden Retriever Xena with patience and respect.🐕‍🦺

Vi
Review №49

Always expensive, always there to tow your car when you least expect it. Then charge you for a full day of storage when your car has been there for an hour. They always come through with $80 jumps too. Hopefully they dont damage your car like they did mine. What IS to like about this place?

Al
Review №50

Very good service. People were knowledgeable and trained properly.

Ma
Review №51

I had originally given these guys a one star review for trying to charge me double for an impound fee where they parked my car on top of scrap metal, but today Im giving them two stars. My car broke down on the highway and Scott from A1 towing was out of town on a tow, so I called Union Street Towing (it was only $10 more and a quarter of the wait) to tow me to a garage. On the way over, the guy asked why I didnt use their garage and I told him about the impound fee and that I didnt exactly like or trust them because of it (I said it more politely than this) and he said, since apparently he remembered me (although I cant say the same), that I only paid one day and a tow since my sister talked them down from $145 to $110 since it was less than a day later, which I dont know how two days at $145 translates to one day and a tow at $110, but whatever. Here comes why I raised it to two stars: directly after I told him why I didnt use their garage, he told me that I shouldnt write negative reviews because I might need them again some day; that idle threat made me go from sad to angry in a split second, which really put me in a better mood a few minutes later when I realized how laudable it all was and that they actually read the reviews. Thanks whatever your name is, next time Ill just wait for your competition no matter how long it takes; as I said when getting out of the truck, if we never meet again, it will be all too soon. Heres your better review, you deserve it.

pa
Review №52

The gentleman that came to my rescue with a jumpstart was Very nice and knew what he was doing

To
Review №53

City wide ban on Parking after snowing. But the City of Bangor dont post the sign so everyone can see it. So they city teams up with this Tow truck company to tow peoples car all night long, when they have no idea they cant park, because they city obviously wants to make money off its people.I flew into Bangor Friday night, drive straight to from airport to Uhaul to Apartment to move, no signs anywhere, not even on the Parking side in front of thr building. And they could have left a ticket, but Instead they tow a Uhaul. A uhaul, like do you have no heart. But thats why it Bangor, Enjoy your in Bread.

De
Review №54

Usually my go to to towing. Sucks after hours they can only do local.

An
Review №55

Do a great job

Oz
Review №56

I was enjoying my lunch, listen to the radio, and my car just DIED!! I called AAA and within 5 MINUTES, Union Street Towing was there!! It was like the tow truck was WAITING for me to break down!! Awesome service!!!

Ca
Review №57

Ended up with really good service from a really nice guy.

ky
Review №58

Locked my keys in my car 2 times and had to be towed once, great people, very professional and quick response time even on the weekend

GO
Review №59

Good helping people!

Je
Review №60

Got in an accident and my car was taken to the tow yard. Staff were pleasant and courteous.

Ja
Review №61

Lazy workers and errors abound. Unless youre using a free tow from AAA youre safer and better off pushing your car yourself.

Ho
Review №62

Good towing company fair priced friendly staff

Sp
Review №63

They were understanding and kind was very good to interact and understood the hard time I was going through as well as stress I was under after my car was totaled

Ma
Review №64

They are very polite and helpful

He
Review №65

Great service Everytime!!

Pa
Review №66

Union street towing was prompt, accommodating and remedied my awful breakdown situation.

Bl
Review №67

No one tows it like UST

Be
Review №68

Had cash stolen from anvehicle medication stolen cost me $340 to have vehicle towed and they broke the rear shackles crush the rear fenders in in my vehicle essentially totaling it Im now sending them my 3rd mail this week waiting for a reply back guessing I probably wont get one Ill have to call them again

Li
Review №69

Unlock my vehicle in less than 30 seconds best service ever

Ra
Review №70

Punctual and professional

Ch
Review №71

Always professional in a trying time.

Ap
Review №72

Really fast service!!

Jo
Review №73

Scam artist. Plain and simple

Sa
Review №74

Always quick, friendly and professional!

Jo
Review №75

I feel from my personal experience that they are the biggest Frauds and Money Racketeering Operation in Penobscot County!!

Ro
Review №76

Exceptional service and customer satisfaction

Ga
Review №77

Only think I can say is they never called me back when I called and A 1 towing was here in 15 minutes

Th
Review №78

I called AAA, they sent this company, they never showed, I called AAA to report the no show, they told AAA they did the job. Insurance fraud you think?

Jo
Review №79

Very good

Ch
Review №80

Very rude and unwilling to assist customers

Th
Review №81

Union Street Towing rocks!! Professional and courteous service!!

Ar
Review №82

They do fabulous!

De
Review №83

Fast, Friendly, professional service

Do
Review №84

Guys are awsum

T
Review №85

On time, reliable, professional

Gr
Review №86

Fast and friendly

Do
Review №87

They never came or called

i
Review №88

They are awesome!!!

ja
Review №89

Bad service

Kr
Review №90

Wont allow you to get your belongings if you have them tow your car after an accident had to fight to get my work clothes and my meds

Information
2 Photos
90 Comments
4.1 Rating
  • Address:27 Perkins St, Bangor, ME 04401, United States
  • Site:http://www.unionstreettowing.com/
  • Phone:+1 207-942-4200
Categories
  • Towing service
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