I had such an amazing experience from beginning to end with options for learning in Baldwin Park. The staff was so nice, patient, and informative. The girls I want to thank is Angie,Tina,Nancy, and Jeanette they were the girls who helped me with everything! They always called back, if Angie was away from her desk one of the other girls would kindly assist and help me. What an AMAZING TEAM!. As of last week I now have full time child care and I couldnt be happier 🙏 my kids are especially happy with their new provider. Its very rare nowadays to come across people who actually have a positive attitude who are nice, kind, sweet and helpful. They not only enjoy their job but helping others as well..for such a stressful time in my life I am soooo happy they are the ones who were there to support and guide me, they made this process less stressful for me and I am forever thankful...thank you so much Baldwin park team!!Sincerely,Amanda and family...👩‍👦‍👦

I rarely ever take the time to write out a review.. But this is well deserved. I have been a client for the past 14 years and have been blessed by this program making it possible to survive as a full time working single mom of two. There is no way I could have made it without their services. Also I really want to give credit where it is due.. ROSA, a supervisor whom I have never had the privilege of meeting in person.. Showed such compassion going above and beyond to assist me when I wasnt even her own client. She truly sets a perfect example for all workers at Options. She is the very reason I am writing this review. Thank you for all you have done to assist me and my two sons.. And special thanks to Rosa❤

I cant really recall the first lady I had at this office as a (child care specialist)but I know she was not on top of stuff and very unorganized. What I can tell you on a positive note is (child care specialists) Wesley was a awesome help. Very friendly and explained the paperwork to me to a full understanding. I just heard you are no longer with the company I do wish you the best of luck. Thanks so much for helping me get the proper documents needed for my child care in a timely manner. It was really appreciated

If you need child care, you can request free referrals to centers and family child care programs. You may even qualify for help to pay for your child care.The agency also has Early Head Start, Head Start, State Preschool, Full Day Preschool, and before and after school programs.Services San Gabriel Valley. Great programs, super nice staff and convenient locations.

Thank you to all the staff at options, they are all so helpful. This is an amazing service for people and opens a lot of doors to those that would not normally be able to afford childcare.

They give you the run around and find any excuse to not pay the provider after you have already used the child care services. Im required by Gain to go to school. Its not like I have an income to be able to go back and pay for services rendered. I barely have enough coming in to pay my rent and buy diapers. I thought programs like Options and Gain were supposed to help you succeed and become independent. I feel like Im being sucked further and further into debt by these government agencies.

Went in to get more information and clarification on how the process works. And the older woman on the front desk was so bothered I was even there. She didn’t take any time to explain anything whatsoever. Worst customer service ever.

They take awhile to answer your calls, I have Betty as a parent specialist, she does take a while to get back to me, plus when she does its always the run around. Ive already used my providers time, and now they are not getting paid? Its not fair or right, I have to work to pay for rent and bills, and to have to pay more out of pocket is just crazy, when I qualify for this program and the funds have already been allocated.Its just this and that with this agency.