My dad and I have been coming to this location for almost a year. Bailey is very helpful and kind! Every time we come to Rent a vehicle its clean and ready to go. I highly recommend Enterprise! We will continue to come. Awesome Customer service!!!-Oswaldo Martinez

Horrible customer service. Horrible.Only truck rental in town and would have driven another 500 miles to avoid such trashy professionalism.Drove 5 hours to pick up a van, and the woman at first would not take cash, then she would not take debit, then I tried to reuse my credit card and it would not let me use it. I had my grandmother 78 years of age come and use her card and they would not let her use debit unless she drove the van. I forgot my card at home 300+ miles away, and 4 hours later they say they cannot let me rent a van yet I had plenty of cash on hand, even offerred to givr them $1000 in cash. They say no so I leave and call to ask to just pick up the van I had reserved for 3 days the next morning. The manager said she already rented it out. So in the time she spent making my life hell, she also had time to book out the van to someone else. I do not reccomend this business to anyone, further if you plan on seeing any value coming from their nation renoun management training program think again. The only thing this bimbo knew how to do was wear some heels and a dress that was way too short. She would not quote or show policy, and even after I called another enterprise to ask them if there was any way to get around it she argued with them, adiment about ensuring she remained right rather than helpful. Her claim was that she had been there for 14 yearsWell, if youre in a janky town like Bakersfield, there is no pride in any of that statement. Will be reporting this incident to corporate seeing as I drove 5 hours to pick up a van I was promised only to have them book it out to someone else the next day after I was told I would be able to run my card the following morning.Horrible customer service. Horrible company. Clearly their money is being wasted on boosting peoples egos with training trips rather than money spent on finding effective training methods. Asked for an owner name and she gave the big owner name of all Enterprises saying she reported straight to them and noone else. Unlikely.

They always have the right vehicle for my needs.

Professional and courteous employees at ENTERPRISE TRUCK RENTALS.

Cool place