6 days late with my package. Machine operator was useless because they offer options for help but they all end up telling you to go online and do it yourself. Service is so bad I’m going to have to make sure I avoid your service even if it means I have to pay premium for shipping.

Excellent communication with driver. He was super professional and courteous. Delivery was right on time. Definatly will use again.

From reading the other reviews about this company terrible service I should have advised my shipper to not use this carrier for delivery. I called Saia Freight on 09/28/2020 to confirm the delivery for 09/29/2020 12 PM. long behold I call on the morning of 09/29/2020 they say it will not be delivered. I lost a lot of money by using Saia Freight because of their late delivery. I advised my shipper who does almost a million dollar in business with Saia to never use them again. I have no clue how such poorly managed companies stay in business.

Terrible company. Do not use this carrier if you need product delivered on a timely basis.

This the worst LTL trucking company!Total disfunction! I have been waiting 3 days for delivery and they keep sending shipment back to there yard! You cant talk to a person all automated so it hard to get an answer on anything! Dont use Saia!!!!!

This place is a joke since aug 1st they been having my package and ive scheduled 3 appointments and nothing. The customers service reps and supervisors cant track it or get ahold of their truck drivers its ridiculous they guarantee the 12 and 5 that youre package will be delivered by then but its been 3 freaking days and nothing... close down or hire people who know how to run the business

Horrible service too long on delivering bad customer service

Awesome