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TechSupport
4900 California Avenue, Tower B, Suite 210, 2nd Floor, Bakersfield, CA 93309, United States
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da
Review №1

I was glad to have come across a friend who suggested Support Buddy while I was trying to set up my own venture. From new machines to security software’s, they were able to make the place ready to be moved in within the provided deadlines. I could make sure by testing all the PC’s on my own. I am glad I am in touch with them. It gave me all the time to take care of everything else.

Jo
Review №2

I ended up having everyone involved in my frustration over my almost dead PC. It was taking ages to search for a document while I was in the middle of an important meeting. After trying all optimizing applications available online, my husband shared a contact to help me with my misery. Connecting with the Support Buddy guys made it so simple for me. Over a screen share, the technician helped my PC take my commands with ease. I was happier to have found a solution at my ease. I appreciate the patience with which they waited while I made sure everything worked well. They are the best at it.

Ev
Review №3

Being a user of the renowned operating system, Windows; everyone desires a great tech help. And it can be obtained from SupportBuddy tech support only, reason being, they are Microsoft certified. I have experienced it myself!

Sa
Review №4

I went to this place i had some issues with my display and they recommended to get screen replaced and after getting the screen changed i had to in back on same day to show them the display was acting same way. And that lady just kept mine computer for another 1 week and at the end she just said ,”it seems to be a actual defect you should check with dell.” And worst part the removed my serial number from it. So the geek squad guy told me they can’t do it without a serial number. And here i had to buy another laptop.

jo
Review №5

Great SupportBuddy guy! I am quite impressed with the resolution you provided me for the software discrepancy in my Asus laptop the last weekend. I am really impressed. Hats off to you as you saved my day!

sa
Review №6

SupportBuddy professionals are truly amazing and so are its tech support services. I have had a great PC support experience with them. Truly, you made my day!!

Ri
Review №7

I have worked with several tech support companies over the years. Many times the same issue would develop only a day or two after the service. Worse then the cost of the service was the time I would be waiting to get a support agent on the line to only have a difficult time understanding. I am sure over the period I lost at least 30 hours away from work. Time is much more valuable then the cost. During a discussion with a friend of mine he suggested trying SupportBuddy. I was truly amazed from the start. My call was answered on the 2nd ring and I had a support agent i could communicate with. Impressive. In 15 minutes the problem was corrected and I was back to work. It has been over a month now. I havent had a problem since and would highly recommend them if time and quality support matters to you.

Al
Review №8

The on-site HP desktop support offered by SupportBuddy is incomparable. The guy who was at my place the yesterday was too knowledgeable and helped me in not just repairing the damage caused but answered all the related queries without creating confusion.

ad
Review №9

Excellent job, my computer is working fineThank you so much for the assistance....Well worth the money for the supportAdriana LimaFixed Issue - Other

Ry
Review №10

SupportBuddy is one of the best firms for technical support services. Once I availed its services when my system showed the blue screen. In no time they got my PC issues fixed and I was able to work on my PC again with the same enthusiasm. Thanks SupportBuddy for your tech support Services.

El
Review №11

If I could give it 0 stars, I would. Its a total scam and I wish I would have done my research before letting them on my computer. If they tell you to call the number, DONT. Simply shut it off and restart it or find help elsewhere. They are not affiliated with apple. DO NOT LET THEM INTO YOUR COMPUTER.

R
Review №12

The pop up appeared on safari browser..it blocked everything and gave me a number to call verizon i call the number and signed up for 1 year services..on day three i called and the phone rang, rang got a tape message which said all techs are bust press one for voice mail...voice mail does not work...how convenient. customer service does not respond to messages left after hours.

Ma
Review №13

My son called this company after they put a pop-up ad in his Safari browser which blocked his access. The ad told him to call Apple Support immediately. He was connected to SupportBuddy, and was told they could fix his computer.The repair consisted of emptying his browser cache (and removing the pop-up ad).A call to Apple Technical Support revealed that Apple has NO relationship with SupportBuddy, and they are aware of this scam. Theyre basically creating fear in people who arent technical, then charging them a lot of money to do things that arent really necessary is what the technician told me.STAY AWAY!!!

Ni
Review №14

Guys......I would give this company 0 if I could. If you read some of the reviews further down you will get the same story that happened over and over. I had a macbook that lasted 7 years with no problems and I see too many similar reviews that recount the same incident. My biggest concern is whether the software they installed for me is still something I need/should have (adblocker).

Ha
Review №15

Am very happy with support buddy. Support buddy is very popular because of the helping behavior and their supporting skill.

si
Review №16

While working on my PC last night, the Windows got corrupted. I immediately gave a call on SupportBuddy’s toll-free number and discussed the issue with their techies. By taking the remote access of my PC they installed the new Windows software and that too advanced one. Apart from this, they also helped to recover my lost data. I am highly thankful to SupportBuddy techies. Thanks

Ma
Review №17

Thank you SupportBuddy for the amazing service that you delivered for my Mozilla Firefox Internet browsing application. Looking forward to get service for my slow performing PC as well. Expecting similar support!

Ch
Review №18

Being a customer of SupportBuddy will enhance your experience in regards to seeking technical services; be it for computers, printers, antivirus or browsers. So, reach out to its technicians for an altogether enthralling experience.

ja
Review №19

Wish there was a minus star for these scam artists! I believe the 5 star reviews are fake and made by themselves! Hacked my computer and made me pay to fix it and wanted to charge me $500. to be on a service plan for a year. This is a total scam I wish could have been researched before agreeing to let them fix it but you cant check them out when the popup says you have to call them and not close out the box or turn off the computer. SMH!

An
Review №20

My experience says that SupportBuddy is home to great tech solutions without callers having to indulge in the process. The technicians of the company have years of experience that help them provide the best of solution.

Pa
Review №21

ANYONE WHO DOESNT RECOGNISE THIS SCUMBAG COMPANY FOR WHAT they are IS NUTS. THEY ARE COMPLETE AND TOTAL SCAM ARTISTS. YES, THEY MAY HAVE CLEARED YOUR COMPUTER OF A VIRUS-A VIRUS THAT THEY GAVE YOU! and by the way-they now have your credit card info! close out the credit card account info that you gave them and grow a brain. THEY ARE IN NO WAY RELATED TO APPLE OR MCINTOSH.

Ja
Review №22

This company is a scam. Do not do business with them ever. Anybody that has positive reviews must be planted by this company. My son had a popup ad that cost him $219.00.He had nothing wrong with his computer. They may say that they are not affiliated with Apple, but the popup as was very misleading and could easily be confused for authentic. That is deception. You guys are FRAUDS!!!!!!!!!!!

Ki
Review №23

I had no problems with my PC then they came along. I thought it was a scam like really they basically wanted to know why I wouldnt give them 180.00 so I told them why PLUS I never heard of these people til today.

No
Review №24

To get best technical aid for your Toshiba PC, contact SupportBuddy techies. They are best in providing resolution for your PCs technical glitches. I availed their services as my Toshiba PC’s performance was decreasing day by day. They took the remote access of my PC and brought it back in optimal performance state. Thanks, SupportBuddy.

Ar
Review №25

It is rare that the Dell laptop is hit by a technical issue, but not impossible. After using my Dell laptop for about 5 years without any irregularity, one day all of a sudden it failed to startup and the screen was filled in with blue color. Following one of my friend’s suggestion, the problem was addressed on just a call to a SupportBuddy technician.

ou
Review №26

SupportBuddy-Expert in Service Delivery! It has been a week since I purchased Acer laptop. I was encountering antivirus installation problem. Then I decided to call SupportBuddy as one of my office colleagues told me once about their services. Speaking to them was like I speaking to an expert professional. He guided me throughout the installation process and helped me installed the antivirus efficiently. Thank you for your support

Al
Review №27

Exceptionally quality tech support service by SupportBuddy certified techies! Keep it up.

se
Review №28

Excellent job by SupportBuddy techies, Hats off. While working on my Dell laptop, I come across security issues while browsing. Although I was using an antivirus but still I faced this problem. With the SupportBuddy app installed in my PC, I got instantly connected with their expert techies. Taking the remote access of my PC they diagnosed the problem and got it fixed in no time. Thanks, SupportBuddy

De
Review №29

THIS IS A SCAM. ALL NON CRITICAL REVIEWS ARE FAKE

Da
Review №30

ABSOLUTE SCAM!!A window popped up on my Mac informing me that I got a virus and provided me with a number that needed to call. A person from Support Buddy Inc. told me that I HAD to have the issue fixed if I didnt want all my information (banking info, personal info, etc.) compromised-aka pay $329.99. They also said the information of my family would be compromised because were all on the same network. In a complete panic, I accepted. When they were done, my internet was so much slower. I went to the place where I bought my Mac and they told me I got scammed, they even knew the exact amount of money Support Buddy Inc. charged me and the window that popped up w/o me telling them. They corrected the problem and told me to dispute the charge. When I called Support Buddy Inc. to tell them I was disgusted with their services and disputing the charge, they were so scared they CANCELLED the charge completely w/o a fight. If they were a real service they would NOT have given back my money so easily. Luckily, Im getting my money back and the guys at Experimac in Boyton Beach, FL were nice enough to clean my computer to make sure Support Buddy Inc. services were no longer there.This is a complete scam and the only reason I have rated 1 star is because it would not let me post without putting one. If I could do negative stars I would.DO NOT TRUST THEM-THEY INSTALL BROWSER BUGS AND TELL YOU THEY CAN HELP YOU!!Any review on here that is positive is probably from the company.

Al
Review №31

I was just lost not knowing what to do with my laptop restricting me to perform anything on it. So, I am extremely thankful to the SupportBuddy associate who bared such a novice computer user like me to eradicate the error messages from my Dell laptop.

Ke
Review №32

A box showed upon start up of my desktop regarding malware had infected my computer and to call the number listed or go to the site. I thought it was microsoft as it had mentioned microsoft throughout the content of the warning. I called and they ran a scan on my computer and kept mentioning my warranty was up which ended mid last year and I knew it was up. I braced myself for the pitch and they said they were the only company that could take the Zeus malware off my computer, one time fee $179, annual fee $299, two year and so on. Im sure you got the picture here.

La
Review №33

I had a pop up on my browser alerting me to a virus with instructions to call Support Buddy. It looked like it came from Apple but it did not. IT IS A SCAM! They were trying to charge me $219 to do work on my computer that did not need to be done. I called Apple support afterward and they warned me never to give my information to Support Buddy.

Ev
Review №34

This is an obvious scam people, nothing will happen to your computer if you dont call! Just press and hold the windows key if you want to exit their scam pop up

Do
Review №35

SCAM DO NOT TRUST! This company clams to be from microsoft support THEIR NOT. They clam to be be TECH SUPPORT their not. Their ONLY goals are to get access to your computer and information .TRUST ME, I fell for it. DO NOT GIVE THEM ANY ACCESS or DOWNLOAD ANY OF THEIR FILES.Allowing them to do their work is to allow them to severely compromise the security of your computer.

Ja
Review №36

Taking advantage of mentally ill individuals. I work with individuals who have mental retardation and the sale staff has not been trained not to sell products they cant agree to purchase. The pop up ads are fraudulent. I had just serviced a individual computer, and a day later their ad scared them into using them.

Ta
Review №37

This is a scam. If you know about this company, theyre scamming you.

Jo
Review №38

You people are scam artists.You create the problem and solve it with free software that you charge for.

Ma
Review №39

Thank you for the spectacular service....

He
Review №40

First they told me they could fix my computer and I spent almost 4 hours on the phone with them. They could not fix it and said the senior team would contact me within 48 hours, which didnt happen. Now they arent answering their phones. Just rings and rings. Totally lame, Support Buddy.

Ro
Review №41

Completely satisfied with the Chrome browser service I got from Supportbuddy

Ra
Review №42

This is a scam I contacted microsoft they said they do not work with this company and I completely fell for this do not give them any info they get into your computer and take over Im reporting this company to the police !

Ma
Review №43

Exemplary performance by the SupportBuddy techie I connected to.

Br
Review №44

The guy who was at my place yesterday was too knowledgeable and helped me in repairing the damage caused to my PC. He also answered all the related queries without creating confusion.

Wi
Review №45

Total scam. 0/10

Ra
Review №46

THIS IS A SCAM

Du
Review №47

SCAM! BEWARE

Ra
Review №48

Thanks.

Vi
Review №49

SCAM SCAM SCAM SCAM

Mi
Review №50

Outstanding!!!!!!!

Information
1 Photos
50 Comments
3 Rating
  • Address:4900 California Avenue, Tower B, Suite 210, 2nd Floor, Bakersfield, CA 93309, United States
  • Site:http://www.supportbuddy.net/
  • Phone:+1 888-976-5633
Categories
  • Computer repair service
Working hours
  • Monday:5am–12am
  • Tuesday:5am–12am
  • Wednesday:5am–12am
  • Thursday:5am–12am
  • Friday:5am–12am
  • Saturday:5am–12am
  • Sunday:5am–12am
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