So I came in today around 4:00pm because we needed some help with some paper work and have some of it faxed to our claim adjuster. So we tried opening the door but it was locked. So this younger girl opens the door so unprofessional states so she does payments only she is only covering for someone. We asked if she can at least fax over some paper work she no because she doesnt know how to use the fax machine. Whoever she was covering for should get written up for leaving some unprofessional girl who doesnt know anything and cant answer any questions.