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White Lane Automotive
4150 Mexicali Dr, Bakersfield, CA 93313, United States
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White Lane Automotive

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Me
Review №1

This is such an amazing place. My AC hasn’t been working for years and they fixed it so fast! It had a couple problems after that but they couldn’t have foreseen. Every time I called they made time for me immediately and were so nice about getting it fixed as fast as possible. They are all very kind and cool people. My AC is ice cold and amazing!!! Come here for trustworthy people!

Al
Review №2

I have taken my car here twice for AC. I recommend them for anyone looking for help in this heat! Theyre quick & to the point. We all know how difficult it can be to find an automotive repair shop that is no BS. Really appreciate this place! 5/5 recommendation every time!

El
Review №3

Owner is very rude and unprofessional. I was quoted one price and was told another day their was no way they could service my car at that price. Billy was nice but owner was so rude. I will never be returning to this place and do not recommend it to anyone. You will be quoted one price and then charged a lot more. I would give 0 stars if I could.

Bu
Review №4

Very knowledgeable, fast service, I have now made this my automobile shop for the future.

Ri
Review №5

Great place! The took care of me right away all worked good and AC is back alive.

Je
Review №6

I appreciated their courtesy and I felt being a single mom I could trust them. I left there with my car fixed and had confidence in them. I will go back to them whenever I need car service. Id refer anyone to them.

Gr
Review №7

When one of our Trucks need service we go to White Lane Automotive for the fast Service ,Extremely easy to work with, they find the problem .they are the Best in Automotive repair in Bakersfield ,when you need auto repair take it to White lane automotive .

De
Review №8

Excellent service. Clean facility. Bill the manager is a good person, and will show you the worn out parts. This is the best auto shop in the area.

Ka
Review №9

We have been taking Our cars to them for years. No complaints.

Be
Review №10

Honest, fair, thorough. I took my car to many places on same day and was given various high quotes and told I needed work I didnt actually need. Steve took the time to look at my car and gave me an honest assessment and only charged me for their time after seeing that my car was actually in good shape, it was just in need of an easy fix. I would have wasted so much money at the other mechanics (I received 3 other incorrect quotes) and they wouldnt have even fixed the real problem. Thank you guys! Definitely recommend and will be using for any needs in the future.

Ma
Review №11

Very rude customer service would never recommend this place is garbage

Wi
Review №12

Highly recommend!! Good people and they fixed our AC very quickly and for a good price. Will be recommending them to anyone I know who needs services.Also the owner went above and beyond to help me find some old welding machines after he got off work. Welding brethren send your business his way Thank you again Steve!!!

Ra
Review №13

Very professional fast service reasonable prices. I will recommend this shop to all my family and friends.

Ma
Review №14

Very busy & still made time to test & replace my alternator. Will definitely recommend to anyone needing car service

Me
Review №15

Good work, honest

Ta
Review №16

Service here is great! All staff is very friendly and helpful. I use this shop for my personal repairs and for the company i work for. Very honest about the work that needs to be done and they have a quick turn around time and is the reason why i use them for my personal car. I would recommend this shop to anyone that is in need of vehicle repairs.

Da
Review №17

The entire Staff from Management to Technicians are great, they truly care about their Customers. My vehicle had a very problematic Air Conditioning problem that went on and on for months. Junior and his crew were always ready to make things right. White Lane Automotive stands behind their work. Bill who I think is the Senior Technician is patient and very courteous. It will be my pleasure to continue my relationship with the fine folks at White Lane Automotive. Highly Recommended!!!! Thanks Guys!!!!!

Me
Review №18

Very friendly, quick service, knowledgeable and service was great for the price

Ja
Review №19

Spent a 100 to get AC serviced and still had warm air

La
Review №20

The service was great and quick. The service manager was great explaining the service that was done on my car. I recommend this service two friends and family who needs air conditioning services

Pa
Review №21

Great company to get your vehicle fixed. Very nice caring friendly people who work here. I definitely recommend this shop!

da
Review №22

The people who I spoke with did what they said they would do. Very nice. I will go back to them again.

Da
Review №23

Very professional and affordable

Th
Review №24

Very customar focused, I would trust this business to work on my car any time.I was clearly in a pinch when my AC broken during my trip from SoCal back home to Oregon. Made an emergency stop at White Lane. They saw me quickly despite a whole garage working & told me I could safely continue my trip even if I decided not to do extensive repairs with them.Very straightforward and patient answering all questions of mine & other customers. Take your car to this shop!

Sh
Review №25

Wow they helped me right away fix our air conditioner when everyone else tell just hours to wait thank you again for being so good to us

Do
Review №26

Ive used White lane Automotive several times as has my daughter. We have both had great service at a reasonable price. We have always been very satisfied.

Ru
Review №27

Nice place guarantee work

S.
Review №28

Randy, the mechanic that preformed the service on my truck, was very informative and throughly explained the service. The work was completed quickly. The price was very good compared to competitors. I will definitely use the shop in the future.

Ka
Review №29

Love them!! They are always happy, I blame them for everything and they just smile. Its like a marriage gone right!! Always helpful and willing to help customers out at every chance. Great atmosphere and great people!!!!!!

An
Review №30

I would HIGHLY recommend this shop. I know theyve been in business for quite some time now and they did an awesome job on my A/C, they were very competitive with their pricing and FAST!

Ka
Review №31

They are great. Good people there. Youre in Good hands with junior and his crew!

Gr
Review №32

Didnt fix my AC problem

Ad
Review №33

Awesome customer service. They were quick and very helpful.

Re
Review №34

Weve been customers since 1999. They service all of our cars from a Suburban, Toyotas and Acuras. They treat our cars like their own with care and integrity. We are and will remain loyal customers!

Jo
Review №35

Very friendly, very good service and they can price match other auto shops if you tell them the competitions prices. Very fast too.

Lo
Review №36

This is going to be a long review, so for those of you who just want the general information here it is: My car was fixed but I wont go back!For those who would like the details here you go. I needed to have my AC worked on because it had quit blowing cold air. After waiting an hour they informed me there was a hose that needed to be replaced. I told the guy Id be back tomorrow and we agreed on a price for the work. I returned the next day, went in and let them know I was here to drop off my car for an AC hose repair that had been found yesterday. The guy at the counter was unable to located my work order, gave me another to fill out another and asked if I had been given a price. I said yes and left my keys. I thought it was strange at this point that the form from the previous day wasnt around but, I dont work there and I dont know their system. I asked if he knew about how long it would take, he said about 3 hours. I thanked him and went about my day. Fast forward to 11 am. I have heard nothing at this point from the shop, so I make my first call of the day to them to find out the status of the vehicle.At this point, I was told it was taking a little longer than expected and it was going to be a couple more hours, which now puts us at 1 oclock for the car to be ready. At this point, Im not upset at all, because I am a reasonable person and I understand that sometimes things come up and neither I, or the business, have any control over. 130p-Again, I have heard nothing from the shop, so I call them. This time I am told its going to be another 2 hours before the car is done. Please note, at this point no one from the shop has mentioned any other issues to me about the condition of my car. 330 pm- 4 hours later than I had originally planned to not have my car. I have heard NOTHING from the shop. Now I am mad. I call and they say it should be ready by 4. I arrive at the shop at 4 oclock and attempt to pay what I owe to the shop. I am actually charged 3 times because of a miscommunication regarding the price. These were reversed later. As soon as I pull out of the parking lot there is an alarming and LOUD clunking sound. I return to the shop, asked to pop the hood and at this point I am informed that I have a broken motor mount. They knew about this and didnt tell me. This pisses me off even more. Bill realizes that this wasnt handled in the best way possible and does the right thing by getting on the phone, finding my part and agreeing to stay to fix it until it gets there. The motor mount was replaced at no cost to me and let me say, so there is no confusion, I dont believe they broke the motor mount. I do believe that the work they did caused it to shift so that it was no longer functioning. So no, it wasnt their fault it broke, and as Junior eagerly pointed out, they were under no legal obligation to fix it. Oh and Junior next time someone has a broken motor mount, let them decide if they want to fix it. Dont assume they are, as you said, part of the 90% of people [you] call say dont fix it.

St
Review №37

Had a very negative experience here. My car was running poorly and had the check engine light on. They ran diagnostic test and concluded the fix was a coil replacement and replacement of spark plugs. After two days of driving, light came back on & vehicle began to show same symptoms, running even worse than before repair. After evaluating, the manager said that it was drivable and offered no refund or solution. Cost of repair - $458.93. Will never go back!

Ru
Review №38

Greatest

Jo
Review №39

The guys at White lane automotive have always done me right. They have good mechanics that truly know what the are doing.

Jo
Review №40

The customer service is very excellent . They do a good job on your car two thumbs up.

Mi
Review №41

Great place to go if you care needs TLC repair.

Tr
Review №42

Fast And Timely service with a decent price highly recommended

Al
Review №43

Great service, they dont try to get you to fix things that arent broken. Will return.

Sa
Review №44

This is a very professional and friendly shop. I no longer take my car anywhere else.

Ro
Review №45

Very honest and friendly.

br
Review №46

Good customer service

Ka
Review №47

My car want going over 15MPH. Went as a walk in and was out within an hour. Im a 20y/o lady with no car smarts and no one with me to keep coast down. Thanks Bill.

Information
20 Photos
47 Comments
4.4 Rating
  • Address:4150 Mexicali Dr, Bakersfield, CA 93313, United States
  • Phone:+1 661-397-4406
Categories
  • Air conditioning repair service
  • Auto repair shop
  • Auto parts store
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Tire shop
  • Transmission shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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