I was received at the front desk with courtesy and caring assistance. My well used aids were cleaned as I filled out the new patient paperwork. My ensuing hearing tests were professional, thorough and effective in providing me with aids that will allow me comfortable conversations and accurate communications. I felt I received service beyond my expectations in this day and age. They come highly recommended based on my experience.

A most pleasant experience. They were very welcoming, took time for me to understand everything, professional. They are making sure I am adjusting well to wearing hearing aids.

Ii have been treated with utmost courtesy and politeness as well as with professional proficiency according to the latest knowledge of auditory care.

My appointment with William Riley went very well. He listened and was very concerned about my lack of being able to hear in group settings. He made some adjustments that I believe I will appreciate.

Provides a family-friendly atmosphere and always takes care of our concerns or problems in a professional manner. We frequently refer our friends with hearing problems to stop by and give William an opportunity to address their issues. We consider ourselves fortunate to have such a business in Baker so that we dont have to travel to large cities.

My visit to get my hearing aids adjusted in Baker received an 11, thank you. 😊

I was wondering if my hearing was a little worse, as my hearing aides were not working as well. Got a complete, accurate new test. My hearing aides were reset, and work better than ever!!

Good service... very informative

My hearing center has been so helpful and working with me to keep my hearing aids clean and running at full capacity. Ive been a client for 6 months and have been very happy with their service, they always great me with a smile and good service.

Very polite courteous and knowledgeable explains things very clearly great job

Visiting from Arkansas and had forgotten my wax protectors. Went into My Hearing Center in La Grande, OR. Great people and went over board to help me. I cant say enough nice things about them. I would recommend them to anyone.

Excellent customer service

Being hard of hearing is not easy, so its especially nice to find a place where you feel comfortable going and where the person helping you is really wanting to help you. I would encourage anyone to visit My Hearing Center in Baker City and check them out for yourself.

Since selling my practice to My Hearing Centers, I have talked to several of my past patients and the consistent message has been that they feel like they are in good hands with William. That means the world to me that my patients continue to have a positive professional experience with a trusted provider that truly cares about his patients. I know that William goes above and beyond to give the very best hearing care.

Treated me very well. No disrespect shown me for either questions asked or hard of hearing I am. They have gone out of their way to accommodate me.

They are super friendly, open and honest about expectations. They are not pushy and open to hearing your concerns .Thank you for caring .

My experience with My Hearing Centers has been very good, quality products and service. Friendly greetings and contacts. Id recommend them to anyone.

I am very impressed with the care I receive at the Baker City center. William and staff strive to listen to my problems and incorporate my needs in the solution. The whole experience was a positive one with very little wait time. The only thing that would improve the overall experience would be if they were open 5 days a week for my travel convenien.

Super friendly and very helpful!

Great service, knowledgeable staff and friendly staff

William Riley is Five Star in our estimation. We highly recommend him for any type of hearing problem.

I have seen 5 different hearing aid professionals and none were anything compared to Fritz. He works with me until Im getting my hearing like it should be now. I am completely satisfied. And he is A1!

Providing services in Baker City has been great because it saves people driving time who are coming from Halfway, Richland and John Day! Thank you!

Great new location on Main St., Baker City OR!!!!