Ac
Action GM of Bainbridge
2501 E Shotwell St, Bainbridge, GA 39819, United States
Comments
Ki
Review №1

Fast and very friendly people. We relocated to the area and they show how hospitable the area is.

Te
Review №2

The people was very friendly and made our car buying experience easy and comfortable.

Sa
Review №3

On June 25 I purchased a 2016 Nissan Maxima. On July 27 on my lunch break the car caught on fire while I was in it at a drive thru. I called the salesman he was nonchalant because I didn’t have a warranty. I called to see i asked if they can get it towed out the parking lot which was bout 3 miles or less from action Gm. The salesman said that he would get someone. Almost a hour went by d police officer asked me to give them another call. They did not answer. So by that time my husband had made it fro Donalsonville we went to action Gm, 5 white men standing in a group talking and laughing. We approached the sales guy he was very rude and stated it was nothing they could do and we could leave because they don’t have a tow truck. If I could rate them a 0 zero that would fit them perfectly! They are nice until the sale is final then they could careless about a customer! This is Facts speaking from experience not what I’ve heard!

Do
Review №4

We were pleased with the overall experience . We got our Yukon serviced and our son purchased a truck . So ..... We have always loved our GM products ! They are sturdy, they ride like a dream, and are good looking vehicles .

Br
Review №5

I had an appointment at 11am for oil change and tire rotation. At 11:20 they were done. I marked my tires because of my past experience being lied to. After bringing this to there attention thats when they said my tires didnt need rotation. But my print out said it was done. I dont believe my oil was change nor do I believe my fluids was refilled. Talk about disappointed with what happened.

Je
Review №6

Always an easy experience. You don’t have the customer wait as long as some of the other dealerships, and everyone is always friendly and your prices are reasonable. You have earned my business!Thanks, Jenni Vaught

Ke
Review №7

From the counter to the shop, nothing but grade A customer service!

Bo
Review №8

I went in for my regular oil change ,on a (Friday) evening. Saturday noticed oil under the car. With further investigation, the oil came from around the oil filter. With that being said NO car for the weekend, because auction gmc doesnt answer the phone at all on the weekend.Monday, problem was found a falsely installed Oring around the oil filter Sloppy work is all I can say.With no apology or any kind of compensation, being without a car the weekend.Please check behind this dealerships mechanics,s!! Keep in mind this is my personal experience.

St
Review №9

Spoke with an employee at this dealership about having some work done on my truck. Spoke with the guy multiple times, gave me a price, and was told it would be no problem to have the work done even though the truck was not bought through them. I was told to drive the truck there so the guy could look at it to make sure they could get the correct item which I was okay with, this being said I live 80 miles away. I get my truck over there wait in the parking lot for 20 minutes before any one comes and talks to me. Next thing I know another guy pokes his head out of the front door and asks me if I bought the truck with them and I said no. He proceeded to tell me he couldn’t do it due to me not buying it there, didn’t really give me a reason or apology other than some warranty thing that made no sense. He then shut, locked the door, and walked away. This was over a month ago and I’m still furious about it. Not over the fact that a possible mistake was made with some rule, or even if it was plain ignorance. My issue is the arrogance, lack of help or resolution from the employees after dragging me all the way there to turn me around. A simple sincere apology would have sufficed. Extremely dissatisfied with my encounter with this dealership. They will not even cross my mind in the future in any type of business.

Na
Review №10

I highly recommend Action GM. Worked with Clayton he is such a great person. He came in on a holiday to help us find what we needed. Had us in and out in no time. Great experience.

Ma
Review №11

I had my car towed there about 3 weeks ago with transmission problems three weeks later my car was never repaired never looked at in a time of matter I would very dissatisfied and I never tell anybody about you all dealership because I was not treated right nor fair

Ty
Review №12

Great customer service

Ma
Review №13

Every time I go there they never reset my tire light they never have the correct tire pressure and it’s always an issue very poor management and customer service

To
Review №14

We had a great experience at Action GMC. This was our first time here and Clayton and Randy both made us feel right at home. We found the vehicle we were looking for at a fair price with no hassles. We will definitely be back on our next vehicle purchase. Thanks again Clayton.

El
Review №15

My experience was great, I bought a vehicle and it is working perfectly.

Sh
Review №16

My brother recommended this dealer ship because he has been there several times and has very good service each time.

Di
Review №17

I just recently bought my second vehicle from this dealership, and it was another great experience. This vehicle was for my 87-year old dad. And, although he no longer drives, he needed something he could more easily get in and out of, and I could maneuver his wheelchair easier. The staff were all exceptionally helpful, understanding, professional and the customer service was awesome. The service at Action GM is always first class. I will definitely continue doing business with Action GM.

Tr
Review №18

Bought my first car and the experience I had with the dealership is worthy of five stars. I would recommend this place to anybody. They were very helpful, kind, and willing to help. They made my car purchase easy without any confusion. It was my first time so that made everything real easy to understand. Thanks a lot action GM.

Ja
Review №19

Great place to buy a car and to get your vehicle serviced Josh and the others will treat you right

Sh
Review №20

Great service! Great people!

Ka
Review №21

Did not have a good experience today. Had 2 notifications from OnStar about brakes and stability issues. Because they didnt get it they did nothing. Also did a oil change which I did not ask for. And to top it off did not put a paper mat on my floor mats and got oil, grease all over them.

Be
Review №22

Very accommodating

Lu
Review №23

The whole team at Action has thoroughly impressed me. I have bought new vehicles from several dealerships over the years, but my recent dealings with Action will make it tough to go elsewhere. Thanks for the great sales, vehicle service, and customer service.

ro
Review №24

Great place to buy your next car

Ke
Review №25

Excellent Service Department. Always professional and timely. I appreciate the straightforward to the point way in which they handle business.

Dr
Review №26

Brian we are not closed. We have been selling a ton of cars. Inventory is low because we had one of the best years yet. Come by and see Drew and I promise it will be all 5 stars.

Ma
Review №27

Good value on Oil change and Tire rotation. Clean waiting area. Fast in and out. Earning my business.

Eu
Review №28

Dealership staff are always friendly and courteous. Service staff are true professionals. Got my Encore serviced quickly and efficiently.

Ki
Review №29

There is only one person so far that made my experience bad.His name is Jason in the service department. He was very rude and only looked out for the dealership and himself. No customer service skills what so ever. I was able to speak with Ted the used car Manager and he made everything right. Hes very nice and and did everything he could to help me make this right

Du
Review №30

Extremely pleasant sales person. Not too pushy and his willingness to help, was over the top.

Mi
Review №31

I took my vehicle there and was treated very rudely by the Gm, Randy D. I took my car to have them fix what they did not fix properly before when they had my car for 2 months prior. I was told they would have me a loaner vehicle. After having my vehicle for 2 months thats the least they could do. But when I got there I was told they did not have one but I could drive their service vehicle which was a trashy looking truck with cut up seats. When I approached Randy D about it I was told very rudely that this is what I get since I did not purchase my vehicle from there and if that didnt work then I can take it back to where I purchased it. They claimed they did not have a loaner but I bet if I spent that $30,000 at their dealership they would have found me a decent vehicle.

Mr
Review №32

Extremely helpful finding a part for older model chevrolet

Fr
Review №33

Easy people to deal with and do what they say theyll do

Sc
Review №34

Traveling to the beach when check engine light came on and the service department was friendly and quick in helping us get back on the road!!

Tr
Review №35

Good there they take forever to do something on a car tho

Jo
Review №36

Worst sales people in Ga. The owner would fire them if he really knew how they treat people. I believe these reviews are FAKE. Wish they had zero stars as an option...BEWARE

Hi
Review №37

No hassle, no pressure vehicle dealing. Really nice place.

Ji
Review №38

Trusted quick service for me. Good people work here.

Ni
Review №39

Nice friendly people who strive to make your experience there a great one

Mi
Review №40

Awesome experience and straight up sales staff

Im
Review №41

Neighbor hood freindly

He
Review №42

Great place for a oil change only 1 mile from home

ju
Review №43

Great service and hometown feel

Fr
Review №44

Good atention

ma
Review №45

Friendly staff and service was excellent.

Al
Review №46

Very friendly and very efficient. Will return.

De
Review №47

Community focused and gives back. Next time I need a vehicle I am coming to Bainbridge!!!!

Ty
Review №48

It takes over an hour to change oil in a 4 cylinder car.. With no lines..smh

Ma
Review №49

Fast service, friendly staff

Sa
Review №50

Very helpful!!

La
Review №51

I have not been there

Ea
Review №52

It getting better

Mi
Review №53

Very polite and professional

Re
Review №54

Expensive but good.

Do
Review №55

Friendly crew

Da
Review №56

Good service

Sh
Review №57

N/a

De
Review №58

Great service

Ka
Review №59

Ok I guess

Al
Review №60

Beat in the business

Information
60 Comments
4.2 Rating
  • Address:2501 E Shotwell St, Bainbridge, GA 39819, United States
  • Site:http://www.actiongm.com/
  • Phone:+1 229-243-0800
Categories
  • Oil change service
  • Auto repair shop
  • Car dealer
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:9am–2pm
  • Sunday:Closed
Offerings
  • Oil change:Yes
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