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Duraclean Restoration & Cleaning Services, Inc.
1264 Lear Industrial Pkwy, Avon, OH 44011, United States
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M
Review №1

Fabulous experience with Duraclean. I was able to schedule carpet cleaning for my newly purchased home before I began my 2000+ mile journey to Avon Lake. The Office and I worked out the scheduling and payment details; the crew cleaned the carpets while I was on the road. Questions and concerns were addressed to me via phone, text messages and pics. I felt the company went the extra mile to make sure I was informed during the cleaning process and what to expect. (N.B. The carpets were filthy!!) I am so very pleased with my dealings with the company and the cleaning results. Ill use them again, if needed, and highly recommend them!!

He
Review №2

Red wine on a coffee table and a big golden retriever was a recipe for disaster! I did everything I could to get the stain out of my new cream colored area rug, but nothing worked. Miraculously, Duraclean was able to remove the stain. Truly a pleasure doing business with them.

Ja
Review №3

We had red Gatorade spilled all over our white sofa and cream rug. Both pieces were cleaned and free of stains. Duraclean was able to take care of our situation quickly, which was such a relief. They also had great communication about what was going on with our items. They saved us a great deal of expenses. Highly recommend Duraclean!!!!

Jo
Review №4

The Duraclean team was very responsive. They arrived within an hour of my initial call. They took special care to make sure all of our water issues were taken care of. Bill and his team followed up with a daily visit to make sure our basement was drying properly and moved fans around. We were completely satisfied with their service and we highly recommend Duraclean to anyone.

Pa
Review №5

Very happy with the cleaning of my area rugs. It was quick & done well. Would recommend to anyone. As I recommended to a friend, she already knew about Duraclean & has used them for furniture & she also highly recommends them.

Je
Review №6

We are always pleased with the excellent services provided by Duraclean. We most recently had our snap in boat carpets cleaned and we were beyond satisfied with the quality of work provided by this team! Thanks Duraclean! We are so appreciative of your prompt and professional approach to doing business!!!!

Kr
Review №7

Duraclean came out and cleaned my ceramic tile and grout yesterday. They also cleaned my carpet. They did a fantastic job! My floors look brand new. Way above my expectations. The guys were professional yet friendly. I highly recommend them and will definitely use them again!

Ke
Review №8

We have used Duraclean on multiple occasions and have been extremely pleased by their work. Todd and his crew did an amazing job laying carpet for us. They were extremely professional and have taken great care every time we have used their services. Duraclean just cleaned two of our area rugs. The rugs look brand new and smell so fresh! The rugs were beautifully wrapped when I picked them up. Thanks again Duraclean. See ya next time!

bo
Review №9

Todd and his crew did an excellent job on my dark colored tile floors.I also had them take out a large coffee stain on the carpet which looks great and you can’t tell anything spilled!I highly recommend Duraclean as they are professional, personable and Covid friendly.

Na
Review №10

Great experience having Duraclean clean my Oriental silk rug! It was returned to me looking like new, the service was quick, and best of all, the price is most reasonable. I have used other Cleveland area professional rug cleaners, spent triple the amount, and the rugs didnt look as good as this one does, after leaving it with Duraclean. The woman at the front desk was extremely nice, helpful, and professional. I plan to use them again, and highly recommend this Avon, Ohio business.

An
Review №11

Great service. Did an awesome job cleaning our large area rug for a great value. It was done sooner than we expected and looked awesome when we got it home. Would use them again!

Di
Review №12

Duraclean did a great job cleaning our 3x5 wool area rug for a fair price.

Bo
Review №13

Todd and his crew always go above and beyond to take care of the customer like they were taking care of family. I would highly recommend Duraclean for any emergency or routine services, you will not be disappointed.

To
Review №14

I have used Duraclean several times now to clean my upholstery, area rugs, and a mold inspection and they are the best around. The crew is always very professional, they work quickly, and they dont leave a mess behind. Im an insurance agent as well and Duraclean in Avon is my go to company for water restoration. They do such an amazing job. Ive heard horror stories from a few of my clients that have used a different restoration company that they chose on their own. Ive never had any complaints from my clients that have used Duraclean in the past. Anytime anyone asks me who I would refer its Duraclean every time.

Pa
Review №15

Nick and Ed were awesome. On time, friendly and courteous. Best of all, I had a cream color carpet that had some awful stains. Some were old stains. I never thought the carpet would come completely clean, but wanted it to look better than it did for the holidays. OMG!! The carpet looks almost brand new. They worked hard to make sure it was clean and its awesome. I also had pet issues on the landing of my stairs. They cleaned that area up awesome as well. I cannot say enough about what a great job they did. I highly recommend Duraclean.

ka
Review №16

Love the folks at Duraclean. They did another fantastic job cleaning a few area rugs for us. Cost was reasonable and length of time to process cleaning was quick considering the holiday timeframe. Thank you again!

El
Review №17

I used Duraclean to clean two area rugs. I was trying to do it myself but wasn’t having any success. They were dirty and had pet stains on them. I just picked them and could not believe how good they looked. No stains or smell. Thank you, thank you, thank you!Elizabeth Vasil

Ch
Review №18

We couldnt be happier with the cleaning of our 2 large area rugs. Duraclean did an awesome job for a reasonable price. The rugs were really dirty and had quite a few pet stains and they now look new again. We are so happy! The customer service was great too.

St
Review №19

I have been using Duraclean for years.The quality, service and professionalism always exceed my expectations. I recommend them to everyone that in need of their services.

Ed
Review №20

Todd & company always professional and informative. Have brought several pieces of furniture and rugs for service and have always been satisfied. They will keep you informed of the work and time frame. Price reasonable for the work completed. Would recommend service.

do
Review №21

We use the great service provided by Duraclean every year to clean all the area rugs in our house. We like the convenience of being able to drop our rugs off so that we can bring in a few at a time and never be without all of our rugs at the same time. When we get them back after cleaning, they are like brand new and we are always amazed at how dirty our rugs were when comparing the clean rugs to the rugs that still need to be cleaned. Duraclean is the best and we confidently recommend their cleaning services to all of our friends and family

To
Review №22

This is the 3rd time I have had Duraclean from Avon come to clean my carpets and I am never disappointed. They are always on time, friendly and they do an amazing job. This time my carpet had a few spots that had been there a while, I was amazed at how they got them up. My carpets look like new. The price - you cant beat it. I highly recommend their service

li
Review №23

Duraclea has cleaned my couch several times. O ve they got a huge ink spot out of a cushion. No residual. They just cleaned my couch cushions of some bad stains. They have done area rugs and carpeting great job always. Never going anywhere else. They are all very nice also.

LU
Review №24

Always on time, polite, respectful of furniture, etc...have used them for over 15 years and will continue to do so.

Ga
Review №25

Outstanding work very professional

Ka
Review №26

Pet owner here. Dog soiled my area rug and when I picked it up, very clean and very happy. Absolutely love this place. Very professional and friendly. Will continue to use this company and highly recommend them!!

Pa
Review №27

I would highly recommend Duraclean of Avon ! They are very easy to work with and did a great job on a rental for us. The carpet, sectional and mattresses were cleaned and the whole place smelled great. I will call Duraclean again!

Ca
Review №28

Highly recommend Duraclean. We found that our dishwasher had been leaking and they came out right away the same day. They were able to dry everything out and saved us from what could have turned out to be a very large and expensive kitchen repair. Excellent customer service. Have also used them for carpet cleaning in the past and been very happy.

Ke
Review №29

The team at Duraclean Avon is professional and friendly. Ive had my area rugs cleaned multiple times and each time has been right on with great results, and professional and courteous service. Thank you!

Ja
Review №30

Used their services for carpet cleaning. they were absolutely the best our carpets look like they were brand new when they were done. We would definitely use them again and would recommend them to anyone.

Ba
Review №31

We have used Duraclean for a few years for our area rugs. They come out looking great and the price has always been very reasonable.

Ki
Review №32

We’ve used this company multiple times, they are the best. Levi and EJ were professional, courteous, and on time. They did a great job. The carpet was clean, stains all gone, and carpet not too wet after. We will be calling again in November.Our carpet is 20 years old and looks brand new.

De
Review №33

I had found Duraclean on a Facebook post and read the reviews. The area rug I needed cleaning was in great need of restoration. Todd and his crew did an awesome job. Best of all there were no chemical smells or any trace of the job done. It was as if I had purchased it brand new. I would HIGHLY recommend Todd and his Company for any cleaning needs. I would definitely return again. Thank You

Jo
Review №34

I called to have my carpets cleaned. The guys were in time professional and did a great job! You have a great team over there. Thank you.

gr
Review №35

Want to thank Todd and his entire crew at Duraclean for their fabulous workmanship and customer service relative to my water damage incurred at my home. Duraclean was quick to respond, compassionate and repaired my water damage as though nothing had happened. I’m grateful for their help during my time in need. Thank you Duraclean!

ca
Review №36

Todd and his team were at my house first thing the following morning - which was a Sunday! Todd was great at explaining the process step by step and made me feel calm and relaxed about the mess and process. He had everything taken care of within a few days and back to normal. I cannot thank him enough for his professionalism, promptness and kindness!!! Highly recommend using his services!!!!

El
Review №37

From quote to clean up, Todd and his merry band of magicians were impeccable. Friendly, prompt, fast, and professional. (Even to the point of embracing an over-friendly BIG puppy.) They also just really seem to have the customer’s best interest at heart: Rather than trying to sell us on services we didn’t need, Todd took wall humidity measurements so he could counsel us how best to dry and prep the area for him rather than us paying him to do it.No one wants to ever have to call a restoration company. But, if you have need of them, Duraclean will be the bright spot in your clean-up story.

Am
Review №38

I highly recommend this company. They do an absolute AMAZING job. My carpet and couches look brand new. They are super professional and quick and very responsive. We will definitely use them again for our next cleaning.

Ka
Review №39

Had a slight issue after service. Emailed the next day. Almost two weeks and no reply. Had heard they had better service.Update to my rating. What I did learn is it’s best to call. I originally tried emailing through the contact us link. Office staff very helpful and took care of all my concerns!

Ja
Review №40

Recently had one of the pups eat too fast and proceed to vomit on a area rug. I proceeded to try every Google remedy I could find to clean it without success. After admitting defeat I dropped the rug off at Duraclean and within the week I was picking it back up looking as good as the day it was purchased and at a very reasonable price. Highly recommend.

El
Review №41

Each year Duraclean cleans our area rugs and carpets. Their work is exemplary! I highly recommend Duraclean for yearly maintenance. We were panicked after a recent flood and Duraclean restored our carpets like new!

Te
Review №42

My husband and I were so happy with their service and the outcome of them cleaning our carpets, rugs, and upholstery. We will definitely be using them again in the future!

An
Review №43

Duraclean did so much more beyond cleaning my carpets. I needed carpet to be re-stretched & they came up with a plan that allowed me to keep the furniture in the room. They also pressure cleaned by tile grout which made it look like new again. Just had my area rugs done at their shop and they also look like NEW! Fantastic job Duraclean!

Tr
Review №44

Professional service, price quoted at drop off. Prompt on time service.

Sh
Review №45

Their cleaning technician Levi was phenomenal! Fast setup and equally thorough. He cleaned ever surface of my sofa and a living room carpet. Duraclean was is highly professional and local. I would recommend their services to anyone and would invite them into my home again.

Et
Review №46

I am absolutely thrilled with the cleaning of my area rugs! The binding on this cream colored rug was filthy and I thought they wouldn’t be able to get it clean but they are miracle workers in my book, every rug looks fantastic. Thank you

Ri
Review №47

We had a hot water heater that failed and deposited many gallons of water in our finished basement. The Duraclean-Avon folks were incredibly responsive and prompt, providing information to our insurance company within hours and starting the clean-up work in less than 24 hours. They were very professional and helpful in both the clean-up and removal of damaged items and then in restoring our basement to original condition (or maybe better!). We cant thank them enough, and we highly recommend their services for both remediation and restoration work.

ka
Review №48

Duraclean picked up my carpets right after the COVID 19 hit and the world came to a stand still. It took them a long time to get things cleaned (which I completely understand) and they dropped the 2 rugs off at my porch, no charge. I would have paid but they insisted no charge because of they longer time frame....WOW!...what a class act! Additionally, its the best cleaning I have ever had on my rugs. I will suggest their services to anyone! Thank you Duraclean.Katy Dix BrahlerRe/Max Beyond 2000

Pa
Review №49

My husband Andy and I had Duraclean come to our house after recent flooding in Parma Height at the end of March. We cannot say enough good things about this company. They arrived early, completed the job fast and we cannot tell that there was any flooding in our basement. We would call them again if we ever had any issues and have recommended them to other neighbors on our street.Thank you,Andy and Patty Sanzotta

ma
Review №50

One of the best experiences Ive had in a long time. The crew was on time, professional, thorough and the results were awesome, all at a fair price. Were going to have our carpets cleaned as recommended. Really, cannot beat the value of this service and company.

Kr
Review №51

Highly recommend this company!! Very professional, friendly. My rug is absolutely beautiful. They do a great job!

Al
Review №52

Duraclean came to our rescue when our first floor and basement flooded from a broken water line. They were here immediately to help with the clean up and took extra care and caution during the dry out process. The staff was friendly and knowledgeable. Never having dealt with this before, I had no idea what to expect but their staff explained everything and answered all my questions. They stayed in contact with my insurance company to make sure the whole project was seamless.

Mi
Review №53

I own Dover Insurance Agency in Avon Lake & North Olmsted. Not only have I used Duraclean myself for work on my own home, I am very comfortable referring my clients to them as well. They do an excellent job, they show up on time, return phone calls and their workers are very professional. Any work they cant do them selves they also have very professional companies they work with to get the job completed. Highly recommend them for any restoration work.

Ke
Review №54

Todd came to my house within 24 hours of a problem to help me diagnose a leaking dishwasher. Once the problem was found he help me create a plan to clean up the problem. He will always be my first call with any water problems in our house. Thanks man.

Sa
Review №55

They were professional and my carpet looks great. I had the carpet protection applied also.

Ma
Review №56

Great experience dropping off area rugs to be cleaned! They did an excellent job, also they give a discount if you are a farm bureau member.

Cr
Review №57

This is the real place to go. Customer Service, professionalism , knowledge and right price. Duraclean has a customer for life.

Ad
Review №58

I had a white area rug that had furniture paint accidentally spilled on it. The Duraclean team was able to bring it back to 98+% of it’s original look. I couldn’t believe it and the staff was so friendly and professional.I would highly recommend them for area rug cleaning service.Adrian

Mi
Review №59

I had my carpets cleaned and the turned out great. With 3 kids and a dog, the carpets get worn quickly. Carpets came out looking new and smelling fresh. Would highly recommend to anyone. The service techs were also very professional.

Ma
Review №60

Very professional and friendly staff!!We have dropped off area rugs to be cleaned for many years.Always a fantastic job!

Ra
Review №61

I have become a regular at Duraclean and are very happy with their work, I would recommend them for sure...

Da
Review №62

Great place for great service. Have used them for a home remodel. Carpet cleaning. Carpet installation. Wall and ceiling painting. Classic customer service. Great people to work with.

Er
Review №63

Todd and his staff did a great job scheduling and completing the work we needed. Greet job on the carpet cleaning and installation of transition strips in our kitchen. Would recommend them anytime. Thank you.

Je
Review №64

Prompt, courteous and professional...the crew from Duraclean got my home back to looking new! Highly recommend!

Kr
Review №65

DuraClean Ohio did an excellent job on cleaning our area rug. Happy with their service and the end result. I referred DuraClean to my mom which she hired them to clean her kitchen chairs and living room carpeting. They again did an excellent job for a great price. Would highly recommend DuraClean.

Ge
Review №66

These guys were easy to book, the cleaners were courteous, and they did a great job. Thanks again.

Ja
Review №67

We’ve known and dealt with Todd and all of his workers for over 25 years . They totally know what they are doing with restoration, installations, and are more than helpful when disaster strikes, or when we need carpet cleaning! They have always, always been personable and respectful, getting things done in a timely manner, and take pride in all their works.

Mi
Review №68

I paid to have drapery valances cleaned in my home. Duraclean only cleaned front of them. When I called to ask about their services, I was never informed about this policy, just that they charged per pleat. Afterward, when I called to ask why, the person on the phone very rudely told me it was the owners policy and it was up to me to ask to have both sides cleaned or take them down and take them to a dry cleaner. No apology or offer to make it right. I also paid to have 2 area rugs and 2 pieces of furniture cleaned. They did just an ok job on those. Total cost: $425. Not worth it.UPDATE: was refunded cost of cleaning valances (they do have fabric lining). Would have settled for an apology for not making their cleaning policy clear and an offer to come back out. Thank you for the refund.

Je
Review №69

Awesome experience! I had company coming to town and another company I hired to clean carpet was a no-show. I called Duraclean and they were able to squeeze us into the schedule at the last minute so that our carpet would be clean in time for our visitors. Not only were they responsive, they did great work, too. High traffic areas that looked pretty dingy were great after they cleaned them.

Da
Review №70

They did a great job cleaning my shag area rug! With two dogs and an infant it was in pretty bad shape. It came back looking fluffy and new again! Thanks Duraclean!

Tr
Review №71

The service and results are excellent

Je
Review №72

Great service with a friendly atmosphere 👍

Ja
Review №73

Excellent!

Information
25 Photos
73 Comments
4.9 Rating
  • Address:1264 Lear Industrial Pkwy, Avon, OH 44011, United States
  • Site:http://www.duracleanohio.com/
  • Phone:+1 440-937-5900
Categories
  • Carpet cleaning service
  • Commercial cleaning service
  • Fire damage restoration service
  • Oriental rug store
  • Upholstery cleaning service
  • Water damage restoration service
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4:30pm
  • Wednesday:8am–4:30pm
  • Thursday:8am–4:30pm
  • Friday:8am–4:30pm
  • Saturday:8am–12pm
  • Sunday:Closed
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